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MacWindows News Archives
News from July 2006 through December 2006

Current News

Most Recent Archived News 

Tips and Reports

Product Listings

 

Parallels Desktop for Mac



 

 

One this page, news from the following months:

Most recent news first.

December 2006

December 28

VMware releases beta of Win-on-Mac solution. December 28, 2006 – VMware has released its first public beta version of Fusion, a virtual machine environment for Intel Macs that can run Windows. Like Parallels desktop, Fusion (a codename) can run Windows in Mac OS X, so that both operating systems are available at the same time. The software can take advantage of both processor cores in the Intel Core Duo processor, according to the company.

Fusion enables Windows to both read and burn CDs and DVDs. The company said that Fusion can use USB 2.0 peripherals such as printers,  video cameras and external drives. VMware said that the devices don’t need Mac OS X drivers in order to work in the virtual machine environment.

In addition to Windows, Fusion also supports Unix/Linux-based and other x86 operating systems. Fusion will run virtual appliances, pre-built virtual machines that include a non-Windows operating system and application software.

If you’ve used the Fusion beta

Panergy ships first Mac converter for Word 2007 .docx files. December 28, 2006 -- Panergy has shipped docXConverter (US $20), a Mac OS X application that enables Mac users to open and save files in Microsoft’s new Word 2007 .docx file format. At this point, the .docx format is Windows-only, and Microsoft has not said when it would offer a compatibility solution for Macs. docXConverter is the first .docx translator for Mac OS X.

The company described the software:

docXConverter reads the docx file, converts it to a format easily read by the programs on the computer, and directs one of the computer's programs to open the converted file. All these operations are done seamlessly and in the background. Set-up is automatic and completed in seconds.

Problem with Active Directory hanging Macs. December 28, 2006 -- Bruce Clingaman is having problems with some of his Macs with Active Directory. The machines hang and create an empty Kerebose configuration file:

I have an AD 2003 and 50 Macs 10.4.8. They are bound and authenticate successfully. I also have an OD connection defined in Dir Acc for pref management. This works also.

On a few machines, about a third, they will hang at boot, usually at the beginning of the progress bar stage. Most of the time they will finish booting after 20 minutes, sometimes never. When they hang, a new edu.mit.Kerberos file is created but with a . and 8 random characters for the name (edu.mit.Kerberos.J4KSK8SO ). The file will be empty. The info inside the correct file contains the correct directory and Kerberos info. I'm stumped where the trouble is. I've reimaged the troubled macs, verified DNS, even deleted and rebuilt the OD. The only log that I've seen at the time the boot process hangs says "unable to bind."

If you’ve used the seen this problem

Reader reports Entourage invitation buttons grey out. December 28, 2006 -- Andres Torres reports a problem with Entourage that prevents the user from accepting invitations. The problems started when he tried to switch to Apple Mail:

We run a network with Windows 2003 Server and Microsoft Exchange Server. One of our users is on a Mac and uses Entourage as his mail editor. Everything was fine until he tried to change to Apple Mail instead of Entourage. As the change did not work, he came back to Entourage and since then when he is sent an invitation from any other user, regardless of the invitation coming from a PC or Mac he cannot accept it.

If you go to webmail and check his account through webmail you he can see and accept invitations but if he tries to get them through Entourage it did not work. We thought the problem was his profile on the machine so we configure another machine for him and the problem still happening.

If you’ve used the seen this problem

December 18

Reader runs Win Vista on Intel Mac w/o Boot Camp. December 18, 2006 -- Brett Radburn sent us a report of his experience installing and running Windows Vista on an Intel Mac mini. He apparently did not use Boot Camp, but created a single-boot, Vista-only Mac:

I thought I’d drop you a line about installing MS Vista Pro (not a RC or a Beta). I booted up off the Install CD. Deleted ALL Partitions. Created a single large partition. And told it to install.

The specs on my mini are 1.66 Duo Core, 80Gb Hdd, 512Mb RAM, Bluetooth, Airport Extreme and a SuperDrive.

Once installed, about 35 mins and 3 reboots, here is what I have noticed:

Video was relatively fast (for what it is), no driver was required. It does not support full Aero 3D glass mode, but is more like an updated XP.

  • Ethernet works - no driver required
  • USB works - no drivers required
  • FireWire works - no drivers required
  • No audio - and the ones touted to work under RC1 do not install, have not checked spdif output.
  • No remote - and no drivers that I can locate.
  • No Bluetooth (have not checked if there is drivers that work)

Overall easy, painless and relatively familiar process.

If you've tried this

Reader feedback on new Parallels beta. December 18, 2006 -- Several readers send us reports on the current beta version of Parallels Desktop, which adds the ability to use the copy of Windows that is installed with Apple’s Boot Camp. (See last week's report.) The readers offered some more installation advice and reported problems, but most reports were favorable.

Joel Bruner offers some advice for installing the Parallels beta:

I just got the new Parallels beta running and it's nice. Of note, though: After the Boot Camp drivers are installed, when you boot there will be another boot menu option of Parallels Configuration, then two hardware profiles "Parallels Configuration" and Config 1. I chose Config first let it load the drivers in, then reboot into Config 1.

Also, the Parallels Tools must be installed for "Coherncy mode" to function, that essential masks out the wallpaper and allows OS X windows to live above and below Windows windows.

David Ramsay has used the Parallels beta on a beta of OS X Leopard:

Not only have I tried it I have tried it under Mac OS X 10.5. It works fine. It’s a shame that the Application icons in the Windows operation are not in the Dock separately, but that will come no doubt.

Steve Fuller has good things to say, but warns about a potential issue with Windows Activation:

I have been using the latest Parallels beta for about a week or so now. I just got around to setting up my Boot Camp partition this week. While there are reports of some people having difficulties with this beta, my experiences have been overwhelmingly positive. My typical setup now has been running Parallels in full screen mode, but having it pinned to a specific virtual desktop (I use Virtue Desktops as my virtual desktop manager). I can flip between OS X and Windows XP without any issues. I have used the coherence mode with success when using my Boot Camp partition, and with some artifacting when using my regular Parallels virtual disk.

The one caveat appears to be that if you do not have a volume license copy of Windows XP, you will end up setting off the WIndows Activation piece of Windows XP.

I’m looking forward to more refinement of this beta. I've been a happy user of Parallels since late July. An XP VM running on Parallels has replaced my main office desktop in my job as a network/systems manager.

Harry Erwin

I'm running Bootcamp on a new 15" MacBook Pro. My Windows partition is FAT32 so I can access it from the Mac OS X side. Back when I first installed Windows XP Pro, I tried to create multiple hardware profiles, but that caused the Windows side to freeze during startup as the keyboard and mouse were not recognized, and I didn't then know to edit the appropriate .ini file to set the hardware timeout to a positive value. When I bought and installed Parallels Desktop, it was specifically to run from the Windows disk. Silly me. Following the install procedure, I discovered first that Parallels defined itself as a new hardware profile, causing the same startup nastiness as before, and second that Parallels didn't recognize the FAT32 partition. I've decided to wait until things are working better. Hopefully by then the Windows activation problem will have been solved, too.





December 11

New Parallels Beta supports Boot Camp, plays catch up to VPC. December 11, 2006 – Parallels has released Parallels Desktop Build 3036, a beta (prerelease) version of its next upgrade for its virtual machine environment for Intel-based Macs. One of the major new features is the ability to use the same copy of Windows XP for both Boot Camp and Parallels. Parallels does this by making use of Windows XP installed on the Boot Camp partition. This would enable users to take advantage of access to Mac OS X and Windows under Parallels, and then to boot the Mac from Windows using Boot Camp when higher Windows performance is required.

The beta also includes features that have been standard in Microsoft’s Virtual PC for PowerPC Macs, such as automatically adjusting screen resolution when you drag to resize, and drag-and-drop copying of files and folders between Windows to Mac OS X. There is also a Virtual Machines Catalogue that lists the virtual machines installed, similar to the Virtual PC List in Microsoft’s emulator.

Other new features include:

The company warns users that they must first install Parallels Tools for Boot Camp in Windows XP while Windows is booted from Boot Camp.

Reader Paul McGrath discovered this on his own:

I've discovered you need to install Parallels drivers in your Boot Camp Windows XP before you can use it in the new Parallels beta. If you don't do this then you get a device error when your Boot Camp Windows XP starts in Parallels. They are quite hard to find but if you hunt the Parallels forum someone has put a link to them. I've also put them on my website. If anyone gets the Boot Camp 'grayed out' problem then it may be down to having a third partition on their iMac or MacBook.  You need to boot your Mac from the Tiger CD, open Disk Utility and delete the other FAT32 partition, then Boot Camp wont be grayed out.

Parallels Tools for Boot Camp includes the drivers that McGrath mentions.

If you’ve tried this beta how it worked for you.

Update for GroupCal, iCal access to Exchange. December 11, 2006 --Snerdware has released Groupcal version 3.7 (US$55), a new version of the Mac OS X software that enables you to access and manage Exchange Server calendars from Mac OS X iCal. The update fixes some bugs, improves the user interface, and provides additional logging capabilities for troubleshooting support. A download is available here.

Update for Missing Sync for Win Mobile, Mac-PocketPC sync software. December 11, 2006 -- Mark/Space has released The Missing Sync for Windows Mobile 3.0.1 (US$40, free update), an update for the Mac OS X software for sync with PocketPCs and smartphones. The software synchronizes Windows Mobile devices with Mac OS X Address Book, iCal, Microsoft Entourage, iPhoto, iTunes, and other software. The 3.0.1 update fixes bugs related to all-day recurring events as well as other improvements. (Download available here.)

Version 3.0.1 requires Mac OS X 10.4.8 or later. The company also released a version 2.5.2 update for users of the older version Missing Sync for Windows Mobile 2.5.





December 1

Another way to use VPC Windows in Boot Camp, Parallels. December 1, 2006 -- Several readers wrote to comment on our previous report about enabling the copy of Windows XP that came with Virtual PC to run with Boot Camp and Parallels Desktop. (iEmulator told us that this method will work with iEmulator as well.)

The readers told us that the easier method is to get Microsoft to send you a new Windows installer CD.

Pat Sullivan:

This worked better for me:

1. Call Microsoft Customer Service.  Explain to them you have a new computer that requires SP2. This is the same department that replaces lost or broken Windows install disks.

2. Pay about $30.  I think it was $23 + $7 shipping.

3. Receive genuine XP SP2 disk in mail.

Len W. has more details:

I am an owner of Microsoft Office 2004 Professional: Mac, which comes with Windows XP Professional PREINSTALLED with Virtual PC.    I needed an original install disk of Windows XP Professional ONLY, to use with Parallels Desktop.

I phoned Microsoft at 800-360-7561 and gave them the Windows XP Professional serial number from my running copy of Windows XP Professional.    I requested a replacement install disk of ONLY Windows XP Professional.

It cost $23 plus $5 regular shipping plus tax.    Since I was in a hurry, I paid $25 extra for 2-3 day Airborne Express (really DHL) shipping.

This is simpler than the procedure mentioned in today's "TIP: Use your VPC copy of Windows in Boot Camp, Parallels." and has a nominal cost.

XP activiation an issue when using VPC's Windows in Boot Camp/Parallels. December 1, 2006 -- Several readers reported that the method we reported of using Virtual PC's copy of Windows in Boot Camp and Parallels (and iEmulator) does work. However, they said that there is an issue with the activation of Windows XP.

Steve Hume:

I had success getting my VPC 7 professional copy of Win XP to work on both Bootcamp and then finally Parallels. I had to call Microsoft by the time I installed on Parallels since the activation stopped working. I was really reinstalling to replace the VPC that didn't make sense to use on the new iMac. The voice recognition activation process was interesting and I ended up talking to India.

Brian Jackson reported some modifications to the procedure are required:

Yes! You can do this, and it does work.  However, there are some slight variations from the instructions on the website posted.  For instance, my copy of VPC already came with SP2, so I did not need to perform the slipstreaming step.  The problem is, this leaves you without the necessary “Win51ip.SP2” file at the root of the CD.  Luckily, you can simply copy the “Win51ip” file, and rename it “Win51ip.SP2”.  Don’t just rename the previous file, they both must be there.  Other than that, the CD I created worked perfectly in both Parallels and Bootcamp. 

The only other issue I had was that when I went to activate Windows in Bootcamp (after installing and activating it in Parallels) it told me that I “...have exceeded the number of times this copy of Windows can be activated...”.  I simply clicked on the TELEPHONE button in the activation window, called MS and went through the activation ID number fiasco.  When I was asked by their customer service person how many machines this copy of Windows was installed on, I honestly answered one, and was promptly given a code that allowed it to activate. Cumbersome, but why should I buy Windows again when I already own a copy?





November 2006

November 21

TIP: Use your VPC copy of Windows in Boot Camp, Parallels. November 21, 2006 -- MacOSHints.com has a tip on how to use the copy of Windows bundled with Virtual PC with Boot Camp and possibly with Parallels Desktop. The procedure involves download Windows XP Service Pack 2 and creating bootable CD.

It’s not a simple procedure. how it worked for you.

Tip: running FIFA 06 in Boot Camp. November 21, 2006 -- Tim Hyland responded to our reports of problems running FIFA 06 for Windows in Boot Camp. Hyland found a way to make it work:

I had the same problem myself. I believe the readme file the comes in the FIFA 06 install  describes this problem.

What I did was open Control Panel -> System -> Device Manager , and disable all unneeded USB devices. Typically with Windows, many of the devices are indistinguishable, named "Generic USB  Device" or similar. Hence disabling is an effort of trial and error -- watch out, as some "USB devices" are your keyboard and mouse! I found it sometimes helpful to right-click on a device and view its properties - sometimes it gives some sort of an indication as to what the device is. Warning - accidentally disabling the mouse can lead to problems - if that happens, just use the keyboard to navigate and enable it again.

Try as many different combinations as needed - writing them down helps - until FIFA 06 works normally.

If you've tried this how it worked for you.

TIP: Using Garmin GPS 10 Bluetooth with Virtual PC or Parallels. November 21, 2006 -- Paul Ronney sent us solutions for a long-time problem for virtual machine users on Mac OS X: using a Garmin GPS 10 in Virtual PC or Parallels Desktop. Instead of USB, Ronney used Bluetooth to make the connection. He says that it is easier in Virtual PC (for PowerPC Macs) than in Parallels (for Intel Macs). Ronney’s tip:

This was surprisingly easy to do considering how much trouble I've had trying to use Virtual PC and Parallels with Garmin USB cable devices.  These procedures work for me on a G4 PowerBook with Virtual PC and on an Intel iMac with Parallels. The key seems to be that the GPS 10 appears as an RS-232 serial device, which Virtual PC and Parallels support reasonably well, instead of a USB device, for which Virtual PC's and Parallel's lack of support is legendary.  While I describe this for the Garmin GPS 10, similar procedures will probably work for other Bluetooth GPS receivers.

(As always, it's a good idea to restart both the Mac and the virtual machine before doing installations like this...)

The first part is done on the Mac side and is the same regardless of whether you are using Virtual PC with a G3/G4 Mac or Parallels with an Intel Mac.

  1. Turn on the Garmin GPS 10 bluetooth receiver.
  2. On the Mac, select Apple Menu/System Preferences/Bluetooth /Devices/Set up new device/Continue/Any device/Continu
  3. Select "Garmin GPS 10" and select Passkey Options / Use a specific passkey/OK/Continue
  4. When Bluetooth Setup Assistant is done collection information about the device, press Continue
  5. Enter "1234" (without the quotes) in the passkey box and select Continue (Passkey 1234 was just a wild, lucky guess on my part; I have no idea how one is supposed to know this!)
  6. Bluetooth Setup Assistant will claim that there are no supported services on this device.  Ignore the message and press Continue then Quit.
  7. Back on the Bluetooth system preference panel, select "Garmin GPS 10" then "Edit serial ports".  The device name will be "GarminGPS10-Gps10-1" or something like that, and the service "Gps 10". Select port type "RS-232" and don't check "Require pairing" or "Show in Network Preferences" (maybe you can, but I didn't).  Press Apply.
  8. Quit System Preferences.

    Now the process is different depending on which processor your Mac has and thus what emulator you're using.

    For Virtual PC on G3/G4 Macs it's really easy:

  9. Start Virtual PC.  From the Edit menu, select "XXX Settings", where XXX is the name of your Virtual PC.
  10. Select the COM1 or COM2 port, then under COMn Port Settings (where n = 1 or 2) select the Mac Serial Port button and select "GarminGPS10-Gps10-1" from the drop-down menu.  Do not select "Modem".  Press OK.
  11. You should now be able to use the GPS 10 like any GPS device. Normally you'll use this with Garmin nRoute; select Utilities/Select GPS/AutoDetect and your GPS 10 unit should appear.  Select it.

    For Parallels on Intel Macs it's much more difficult:

9.  Download and install the free program SerialClient from http://eudyptes.com/SerialClient.php

10.  Open SerialClient.  Configure with the following settings.  

These settings seem to be very critical; almost any other combination I tried at best didn't work and at worst froze the Mac:

  • Stream Path: /tmp/serial/  (this is apparently the default path)
  • Serial Port: GarminGPS10-Gps10-1
  • Baud Rate:  9600
  • Data Bits:  8
  • Parity:  None
  • Stop Bits:  1
  • Flow Control:  None

11.  Press "Connect".  Close SerialClient.
12.  Start Parallels, but DO NOT start your Virtual Machine.
13.  Select File / Edit Configuration / Add... / Next
14.  From the hardware types, select Serial Port.  Press Next.
15.  Select the "Use a socket" radio button.  Press Next.
16.  In the box to specify the name of the socket, enter "/tmp/serial/" (without the quotes) and for role select "Server" from the drop-down menu.
17.  Optionally, select "Connect Serial Port at startup" if you want to connect automatically next time.  Press Finish.
18.  Back in the "Configuration Editor" dialog box, press OK.
19.  Start your virtual machine.

You should now be able to use the GPS 10 like any GPS device.  

Normally you'll use this with Garmin nRoute; select Utilities/Select GPS/AutoDetect and your GPS 10 unit should appear.  Select it.

Centrify Live Webcast on Active Directory access for Mac, UNIX. November 21, 2006 -- Centrify will host a webcast on November 29 describing how to use Centrify’s DirectControl product for joining Mac, UNIX, and Linux workstations and servers to an Active Directory domain. Centrify said the webcast will also demonstrate DirectControl’s centralized Active Directory administration for multiple platforms.

Centrify is requesting that viewers first register for the webcast.





November 16

TIP: IMAP service with Exchange 2003 on AD network. November 16, 2006 -- Jeffrey Sheldon sent some advice about configuring Entourage email with Exchange servers on Active Directory networks:

We have two Macintosh clients; user #1 could connect to our Exchange 2003 mail server no problem, but user #2 could not.  Permissions were the same, IMAP4SVC was turned on, etc. Constantly getting IMAP login error, failed to authenticate to Exchange Server.

Found out the problem is in Active Directory setup.

If the User logon ID on the Account tab of the user in Active Directory does NOT match the Alias field in the Exchange General Tab, you will not be successful in connecting to Exchange via Mac client (or any other non-windows OS).

We had a user ID of kf304 but their alias was kford. Once the alias was set to the user ID kf304 all is well.

TIP: Sharing an EVDO high-speed wireless link with Parallels Desktop. November 16, 2006 -- EVDOinfo.com has posted a tech note that describes how to set up a high-speed, wireless EVDO (Evolution Data Optimized) connection that you can share between Parallels Desktop running Windows and Mac OS X. The connection is created through the use of an EVDO PC Card in a MacBook or MacBook Pro.

TIP: Fix for MacBook Pro, Keyboard and Boot Camp problem. November 16, 2006 -- Edward Danley responded our report of earlier this week about a problem with the Apple Keyboard in Boot Camp. Danley had the problem and fixed it:

I ran into the same type of problem when I first installed Boot Camp but I blamed the problem on myself. I didn't try an external keyboard but the external mouse did not function.

I was a fresh install of Boot Camp/XP. As I installed the Apple drivers, it crashed. Not unusual for Windows so I simply rebooted. I got check disk errors on XP restart (not good but considering the crash not unusual). After the restart, the keyboard and mouse/track pad would not function at all.

I sat back and tried to think about what happened. I realized I had taken a shortcut. I read that you can extract the Apple drivers and not actually burn/waste a CD. I had simply copied those drivers from my Mac to my FAT32 XP drive.

I went back, reformatted and reinstalled XP this time using a true CD to load the Apple drivers and everything went perfectly.

Another issue with Parallels printing. November 16, 2006 -- Paul Waltman sent us another problem with USB printing from Windows in Parallels Desktop on Intel Macs:

I send this in response to your post inviting cases although mine is HP and not Cannon.

I have parallels installed on a new iMac running XP as the guest and a new HP all-in-one printer (USB connection). I can print fine from the Mac: from the XP side I can print to a windows machine with a different HP printer attached but I cannot print to the printer attached to the Mac either as a network printer or as a locally installed printer. As a bizarre aside, I can scan from the printer into the guest operating system so it is not a "connection" problem.

If you have a solution to this problem





November 13

Guest PC 1.9.7 boosts Garmin GPS compatibility. November 13, 2006 – Lismore Software Systems has released Guest PC 1.9.7 (US $70, free upgrade), an update to the x86 emulator that runs Windows on PowerPC Macs. The company said that the main purpose of the upgrade is to increase compatibility with Garmin GPS devices. Version 1.9.7 also improves network functionality and fixes some bugs.

Problem and workaround for Boot Camp/MacBook Pro and modem. November 13, 2006 -- Harry Erwin reports a problem with using a modem from Windows in Boot Camp:

My experience is that the Apple Modem is unable to connect in Win XP Pro due to noise--works fine on the Mac Mini running Win XP Pro.

I solved the problem by disabling Bluetooth and AirPort and it works fine.

Keyboard problems with Boot Camp/MacBook Pro. November 13, 2006 -- Two readers reported keyboard problems with the MacBook Pro and Boot Camp. Harry Erwin said:

My USB Apple keyboard experiences intermittent disconnects in Win XP Pro--again it works fine on the Mac Mini. I suspect a power problem.

David Morris reports:

I was just trying to install the latest boot camp driver update on my MacBook Pro Windows XP install, and I clicked "continue anyway" as it was trying to install the "Apple keyboard support", it paused, and then gave me a blue screen and shut down.

Now when I boot into Windows, the keyboard doesn't work and I can't type my password to log in. I don't have an extra keyboard handy at the moment, but I will at the office tomorrow, so I will try that, but I also read somewhere that that will not work. I've been running XP for months, and saw there was a drivers upgrade, so I thought I’d give it a whirl. If you have any insight into this problem, I couldn't find any documented case of it.

If you’ve seen these problems

More on Boot Camp and FIFA 06 for Windows. November 13, 2006 -- Joe Desi is another reader having the problem running FIFA 06 in Windows in Boot Camp

I am able to run FIFA 06 but all options like team selection, etc, just keep changing automatically and do not allow me to pick. 

If you’ve seen this problem

More on Parallels and printing. November 13, 2006 – Like other readers, Barbara Wiggins has problems printing from within Windows on Parallels Desktop for Mac:

I have exactly the same problem with my HP officejet G55xi --it works fine on the iMac but on Parallels, I get the window that says my USB printer is being used by another process-wait 5-10 seconds. The User Manual says the USB connection to a printer is unstable and to use a network printer.

Encryption within Mac OS X makes it difficult to run on PC hardware. November 13, 2006 -- eWeek reported that Apple has encrypted parts of Mac OS X, making it difficult to run Mac OS X on non-Apple hardware without a major hacking effort. Such a hack could constitute illegal "reverse-engineering."

Currently, running Mac OS X on standard PC hardware violates Apple’s Mac OS X licensing agreement. The newly discovered encryption enforces the licensing agreement.





October 2006

October 23

MassTransit Dashboard add-on provides real-time monitoring. October 23, 2006 -- Group Logic has shipped MassTransit Dashboard, a web-portal for monitoring and managing an enterprise network of MassTransit servers.  Dashboard is an add-on to MassTransit, cross-platform file transfer system for enterprise workflows. MassTransit Dashboard enables users and administrators to do real-time monitoring of their file transfer server. MassTransit Dashboard can also report on server availability and transfer status, and provide detailed job tracking information.

BetterZip 1.3 now opens WinZip encrypted archives. October 23, 2006 -- MacItBetter has released BetterZip 1.3 (US $20) for Mac OS X 10.4, a utility that compresses/decompresses in cross-platform formats. BetterZip’s most significant new feature is the ability to open, extract, and create WinZip-compatible AES-256-encrypted archives. Other new features include:

Another take on printing with Parallels. October 23, 2006 -- Responding to last week’s report on printing problems with Parallels Desktop, Eric Weasner blames it on lack of support for USB 2.0:

Until Parallels is updated to use a 2.0 USB controller, the user community will continue to struggle with printing out of this very good Windows emulator product. I have solved the problem by acquiring a USB 1.1 printer (Brother 1210) and both the Intel iMac and Parallels prints fine over the USB connection.  I have repeatedly email and phoned the issue into Parallels Support and Sales departments, however, the only updates I see coming out deal with other improvements.

Hotfix for problem changing Entourage/Exchange shared calendars. October 23, 2006 -- Amir Haque notes that Microsoft has a hot fix for a problem we've reported where Entourage users have problems making changes to shared calendars on Exchange Server:

This is a known issue with Exchange 2003 Server, and Microsoft has article which describes the issue and provides a hotfix for this issue:

Entourage cannot synchronize calendar items on a shared calendar in Exchange Server 2003.

Reader’s PC crashes when Tiger accesses PC MacLAN. October 23, 2006 -- Laurie Livingston reports problems with PC MacLAN, cross-platform file transfer software that installs on the PC. The odd thing is that her PC crashes when she upgraded her Mac to Tiger. Livingston reports:

I am a home user of PC MacLAN.

This product worked fine for awhile.  I had a hard drive crash on my Mac, and replaced the old faulty drive. I decided to upgrade to Tiger.  I am now using Mac OS X 10.4.8.

Now when I connect to my Mac from the PC, I get a total crash on the PC.

I cannot get ANY answer from the company. Their tech is only through email, it has been 5 days.  I can "talk" via online chat, but "server is too busy".

If you’ve seen this problem





October 17

TIP: Parallels and Verizon: Share the Internet connection. October 17, 2006 -- Jeffrey Vanek comments on a workaround to a problem getting to the Internet on the Verizon PPPoE DSL connection set up on the Mac from Windows XP in Parallels Desktop. The previous reader suggested adding a DSL router. Vanek found that he didn’t need to add a hardware router:

After struggling with the "Host" networking option in Parallels I bothered to look at the manual.  In addition to selecting this networking mode, the user must share the internet connection on the Mac OS X side using the Sharing System Preference.  Parallels adds an option "Ethernet Adapter (en2)" to share to.  Using this method, no router is required.

More on Parallels printing problem with Canon MP printers. October 17, 2006 -- Edward Felsenthal solved his problem printing to a Canon MP530 from Windows running in Parallels Desktop:

I found the problem.  It was necessary for me to install Bonjour.  Most printers will fail, I think, without Bonjour.

Eric Ouannes, however, had the same problem with a different model, the MP810. Bonjour didn't help, and he had the drivers installed.

Same problem with Canon MP810. I have one iMac Intel and one laptop running Win XP. It's impossible to print from XP with dedicated drivers (CANON provided) when printer is connected to iMac.

Files and printers are shared under OS X and XP finds the printer. If you use a generic driver, you will be able to print (ONLY print) from XP but not to use other scanning function (for example) unless you plug the printer on XP based PC.

I tried all kind of IP addresses same result with native driver on XP: printer will not print but files are in the printer queue on the iMac as "cancelled" jobs...You can have a look at this site knowing it did not solve the problem of using full capabilities of the printer/scanner: http://www.ifelix.co.uk/tech/3015.html or http://www.ifelix.co.uk/tech/3014.html or http://www.ifelix.co.uk/tech/3012.html depending on your needs.

I initially thought Bonjour would solve the issue but it did not.

I can print/scan normally from iMac.

Another solution could be DAVE, but I haven't tried it yet. Canon should solve the issue not the owner of the device.

Another solution might be to use a USB printer server to share the printer in both. You then bypass the network issue?

If you've seen this problem

Change in name, focus for cross-platform file transfer utility. October 17, 2006 -- Lava Software has renamed its PC-Mac-Net FileShare utility to “Kenbushi,” as of the just-released version 6.2. It has also changed the focus from a business file sharing/groupware use to that of a home-based remote media player with file sharing and data backup functionality.

Version 6.2 enables users to wirelessly control the playback on the media server a PDA with Wi-Fi (such as Pocket PC, Nintendo DS, PlayStation Portable, PalmPilot, and mobile phones).





October 12

TIP: Corrupt Prefs file and Citrix ICA Mac client license expiring. October 12, 2006 -- Michael Zara reports of a strange problem with his Citrix client, and how he fixed it:

I'm running the Citrix ICA Client for Mac, 7.00.407, and logging in to my office's network. It's been working for years, but suddenly I get an error message every time I log in, to the effect that my temporary terminal services client license is due to expire in X days.

The problem seems to be in a file in ~/Library/Preferences/Citrix ICA Client called "CitrixID". Deleting this file does the trick.

TIP: Authenticating Win 2000 Server with OS X 10.4.7 clients. October 12, 2006 -- Jason Cutler reports a problem and a workaround with authentication of Mac clients and a Windows server:

We have a number of Macs that connect to Windows 2000 Server and collect Exchange email using Entourage.

When the user’s password has expired, they can no longer mount shares via AFP or SMB, and can’t get email. The Finder reports a –13005 error, and Entourage can’t authenticate either. Manually changing the password on the server didn’t work.

I had to login via a 10.3.9 Mac, which then notified me of the password expiration and prompted me to change it again. Then all was well. My research indicates perhaps installing Microsoft’s UAM for Mac OS X 1.0.2 (March 2002) may alleviate this or perhaps binding the Macs to the Active Directory would help.

If you've seen this problem

Reader solves a Parallels networking issue. October 12, 2006 -- Edward Felsenthal describes how he solved an Internet access problem in Parallels desktop:

Here's a tip I discovered myself. From Windows XP in Parallels, I was unable to get to the Internet on the Verizon PPPoE DSL connection set up on the Mac.  Well, the XP system was trying to get a DHCP address and of course, could not since we are using PPPoE and not TCP/IP.  So I inserted a Netgear DSL firewall/router in between the Mac and the DSL router and configured it for PPPoE and that fixed the problem.  It sure feels bizarre needing a router to route in between a single computer!

If you'd care to comment

Reader problem with Parallels and Canon MP530. October 12, 2006 -- Edward Felsenthal has problems printing with Windows XP in Parallels Desktop:

The owner of our company is running Windows XP under Parallels and can't print to a Canon MP530.   installed the Mac drivers on the Mac and can print fine from the Mac side. I shared the printer and set up Windows sharing so I could print from Windows XP. I am able to create the printer in Windows XP using a port of http://192.168.1.4:361/Printers/MP530 (not sure of the actual address since I am not at his office now, but it does work).  Here's where I stand.  If I use a generic driver, I can print text from XP, through that network port, to the Mac and on to the printer.  I even printed a Windows Printer Test Page.  But, when I use the MP530 drivers that came on the CD, the print jobs just hang.

Before you suggest using the local USB port instead of the shared Mac port, that was the first thing I tried and again - the jobs won't print.

If you have an idea

SnapMail 5.0 email and file transfer adds central admin. October 12, 2006 -- Glass Bead today released SnapMail 5.0 (US $32 per user), a new version of the secure email and file transfer package that runs on networked Windows and Mac OS X computers. SnapMail can run with or without a server and can connect remote offices.

The new version adds a centralized administration interface, allowing authorized personnel to send lists, settings and standardized messages to groups of users, as well as user improvements.

October 9

10.4.8 update fixes Tiger denial of Win client SMB access. October 9, 2006 -- Olivier Marty reports that the recent Mac OS X 10.4.8 update fixed the problem of Tiger denying Windows SMB access problem.

Regarding the "Tiger 10.4 denies Win client SMB access" problem, I would like to report that after months of trying to solve this problem (which seemed to appear when upgrading to 10.4.5) the easy way, I decided yesterday to reinstall Mac OS X 10.4 and let it upgrade itself to 10.4.8. This took about one hour, and did not break any application, except that I had to reinstall PalmOne Hotsync Manager. After 8 months of troubles, all is working perfectly again.

If you can verify that this is now fixed

Dead USB in Windows still a problem with latest Boot Camp release. October 9, 2006 -- Mark Cascella reports that the Boot Camp 1.1.1 update does not solve the USB-in-Windows problem:

I too have noticed this problem on my MacBook Pro: The USB goes dead, the keyboard, trackpad and/or mouse are unresponsive on wake-up.

I downloaded Bootcamp 1.1.1, and installed the latest drivers, but these problems persist.

Another workaround for Entourage login problem. October 9, 2006 -- Ronald Bledsoe found another workaround for the problem where the Entourage logon keeps asking for a password:

We're running OS 10.4.7 and Entourage 11.2.5. It connects back to our Exchange 2003 servers. Two users had the login problem with mailboxes on separate servers. We found that if we set the username to be domain\username and left the domain field blank in Entourage, that the user could stay connected. No other combination of username would work. The problem started for both users at the same time. They were working on the same project.

It turns out that they were both sent an email with a ppt attachment with Japanese characters in the filename. There were also Japanese characters in the file and in the email. I don't know if that caused it, or if it was just a bad email, but I deleted the email and the problem went away. They now can use any combination of username in Entourage.

The MacWindows Entourage Special Reports page lists other suggested workarounds for the problem.

Reader reports Entourage invitation problem. October 9, 2006 -- Frank Cellini in Australia reports a problem with Entourage's invitations:

We have a problem with Entourage in our MS Exchange environmental (latest versions) in that when Entourage users invite other Entourage users to a meeting the recipient can NOT accept or decline this request as these buttons are greyed out. PC users sending invitations to Entourage users are OK. Entourage users sending invites to PC users end up as plain email messages.

If you've seen this problem





October 6

Mac OS X 10.4.8 fixes Cisco client incompatibility on Intel Macs; fixes 100’s of processes problem with Win clients. October 6, 2006 -- Apple has released Mac OS X 10.4.8 update, which fixes at least two problems that MacWindows has been reporting.

It is supposed to fix the problem with Tiger that creates hundreds of processes in Mac OS X when Windows file sharing clients are logged on.

Apple says of the upgrade:

Windows File Sharing now generates only one process, avoiding an issue that could cause a Mac OS X computer to become unresponsive if it won a master browser election.

Fredrich Dengel reported that the 10.4.8 update also fixes the Cisco VPN Client kernel extension incompatibility on Intel Duo2 and Xeon Macs, which causes a kernel panic at shutdown.

Neema Agha agreed:

This weekend I upgraded the Mac Pro to 10.4.8 and installed the firmware updates. I reinstalled the VPN software and so far, I haven't experienced any kernel panics.

Michael Curtis:

10.4.8 seems to have fixed this issue. I removed the the CiscoVPN folder from system/library/startupitems so that I could restart or shutdown my machine before I installed 10.4.8. I restarted. Did a permissions check. Install 10.4.8 and the re-installed the Cisco VPN client and now it works fine.

Bootcamp 1.1.1 keyboard glitches. October 6, 2006 -- Ken Cousins reports keyboard problems with Boot Camp Beta 1.1.1, the update that Apple released last month.

Boot Camp Beta 1.1.1 added support for newer Macs with Core 2 Duo-based processors, such as the 24-inch iMac. The release was also supposed to improves support for Apple keyboards. Cousins, however, said that he lost some keyboard functionality in Windows :

I updated my Mac OS X firmware a few days ago, and updated to Boot Camp 1.1.1 at the same time (I run XP for a slew of Windows-only specialty apps I need for my job). While I'm glad they fixed the driver issues with iSight and the headphone/speaker output, I find that some common keyboard shortcuts no longer work in Office or Firefox.

"Dead" shortcuts in Word: ctrl+P, ctrl+O, ctrl+N

"Dead" shortcuts in Firefox: ctrl+L, ctrl+K

I use InputRemapper to switch the location of the ctrl, fn, Win, and Alt keys. I've tried the shortcuts with InputRemapper turned off, turned on, and re-configured, to no avail.

If you’ve seen these problems with Boot Camp 1.1.1

Groupcal 3.62 updated. October 6, 2006 -- Snerdware has released Groupcal 3.62 (US $55, free update), an update to the Mac OS X software that enables iCal users to access Microsoft Exchange calendars. The software is available as a download.

The new version improves the user interface and adds a number of enhancements. For instance, the software will now avoid trying to sync if the Exchange server is not reachable. The new version adds icon for most-recent sync-status icon and date/time of most-recent successful sync. The upgrade also fixes several bugs.

Confirmation that Nokia PC Suite does not work under VPC 7. October 6, 2006 -- Paul Cheng confirmed a previous report that the Nokia PC Suite is incompatible with Virtual PC 7:

I'm using the latest version of PC Suite 6.81R13. Using VPC 7.02 it exhibits the behavior listed on your site. The Bluetooth connection will not work either. The program is already flaky enough under Windows using USB.





October 2

Crossover beta 2 advances freestanding Win apps on Mac. October 2, 2006 -- CodeWeavers has released a second beta of Crossover, the software for Mac OS X on Intel-based Macs that can run Windows applications without a Windows operating system. The new version fixes a number of bugs, though the company warns that Beta 2 is still an “early test release” that it describes as “experimental.”

Among the fixes in Crossover Beta 2:

  • Performance improvements in startup time, install processes, and other events
  • Improved support for Outlook 2003 and other Office 2003 applications
  • Improved stability with Office XP applications
  • Fixed a freeze in Internet Explorer when accessing Windows Update
  • Fixed a bug in the registration process
  • Improvements to game support. Should install and run World of Warcraft and Half-life via Steam.
  • Fixed switching to full-screen mode so the screen does not go all black.

New Parallels Desktop beta eliminates RAM limits. October 2, 2006 – Last week, Parallels issued Update Release Candidate 2 (RC2) for Parallels Desktop for Mac, a new beta version of the Windows virtualization software for Mac OS X on Intel-based Macs. This version is a second beta that is compatible with the Mac Pro tower. The current shipping version of Parallels desktop is not compatible with the Mac Pro.

The RC2 beta also eliminates the 2-GB RAM limit of previous versions (including the current shipping version). This version will work with any amount of RAM, and does not require the modification utility that that the previous beta used.

Parallels said that it would release the final version of the Mac Pro-compatible update sometime during the next few weeks.

Messenger for Mac 6 is Microsoft's first Intel- ready app; adds Yahoo chat compatibility. October 2, 2006 – Microsoft has released Messenger for Mac 6.0 (free download), the first Microsoft application to be released as a universal binary version. The new version now enables chat sessions with Yahoo! Messenger buddies, as can Windows Live Messenger users.

Messenger for Mac 6.0 also adds customization options and the ability to spell check messages, among other new features.

VPN Tracker 4.8 improves Cisco access, adds support for Netgear, Watchguard VPN routers. October 2, 2006 -- Equinux released VPN Tracker 4.8 (US $40, free update), a new version of the VPN client for Mac OS X. The new version adds support for the Netgear FVS124G VPN router and for the Firebox 8.x firmware revision to Watchguard's VPN device.

The company said that VPN Tracker 4.8 improves compatibility with Cisco Pix devices adds support for extended XAUTH communication with Cisco devices.

Cisco VPN client kernel panics go beyond Mac Pro; kernel extension ID'd as problem. October 2, 2006 -- A number readers reported having similar experiences to last weeks report of Kernel panics with MacBook Pro and the Cisco VPN client. Readers identified the Cisco kernel extension as the incompatible piece causing the problem; removing the extention file before shutting down will prevent a kernel panic. Another reader showed that the incompatibility began recently with Mac Pro system software. However, readers are now reporting that the problem applies to other Intel-powered Macs as well, those with newer builds of Mac OS X.

Fran Hopp, who sees the problem with an iMac, discovered that it problem is caused by the Cisco VPN Client kernel extention:

We just received a 20" Intel iMac.  After installing Cisco VPN Client 4.9.00.0050 a kernel panic was generated on every shutdown.  Removing the added kernel extension from System/Library/Extensions eliminated the kernel panic. Reinstalling again produced the problem.

Fredrich Dengel also found that Cisco kernel extension file is incompatible:

I can confirm shutdown panics on my 24" Duo 2 iMac using the universal Cisco VPN client software. The application works well, building a stable tunnel, etc.

However, the Cisco VPN kext file in the system/extension folder causes a shutdown panic that can be avoided by removing the file if you must shutdown or restart. A panic will also ensue if you try to reinstall/upgrade the app without removing the offending kext file first.

The only solution I have found is to not shutdown or restart your computer with removing the extension. Since I rarely shutdown my computers,  I probably would have never realized the source of the problem had I not coincidentally installed the VPN client and then updated airport security (requiring a shutdown or restart) on my new computer (day one) within a time frame that allowed rapid conclusions to be made from very limited trouble shooting.

Michael Curtis, who first reported the problem, responded to another reader’s note from Wednesday:

A response to Glenn Reid. The third Mac Pro machine wasn't cloned and was a full install. It does work fine, but just messes up the shutdown and reboot. It also didn't break my MacBook Pro.

Brad Allen says that the incompatibility began with a recent change to Apple system software.:

We first saw this problem on a MacPro, but hadn't seen the problem on earlier Intel Macs such as MacBook or MacBook Pro. So, I thought the problem must be related to the new Core 2 chips. However, we tried cloning the OS from a Mac Pro tower to a MacBook Pro, and the problem followed the cloned software to the MacBook Pro.  That points to the software that shipped with the Mac Pro tower.

When we used an older config image created for the MacBook Pro (from the MacBook Pro install DVD) on the same MacBook Pro hardware, the MacBook Pro had no more kernel panics with the CiscoVPN client installed.

So, it looks a lot like the incompatibility was introduced with the Mac Pro system software.

Wayne Wilkin saw the problem with iMacs:

I, too, have experienced the same using the Cisco 4.9 client on the new iMac Duos. Same exact symptoms.

Todd Houle:

I also ran into the Cisco VPN client crashing the MacPro towers. Fortunately, these machines are to be deployed on campus so it is not an issue right now.  This issue I have is that the Mac Pro Towers die (multi-lingual "You must reboot by pressing power key" crash screen) on shutdown or reboot.

Neema Agha:

I installed the Cisco VPN client (4.9.00.0050) and it consistently crashed the Mac Pro on attempts to shutdown or restart. I had to boot without extensions and then ran the uninstaller. It's a pity as I really need VPN access to my university for my work.

PDF2Office 3.0 PDF-to-Word has new architecture, 250 new features. October 2, 2006 --Recosoft Corporation is now shipping PDF2Office Personal 3.0 for Mac OS X (US$59, US $29 upgrade), a major upgrade to PDF-to-Word conversion software. PDF2Office Personal 3.0 works as a plugin to Microsoft Word.

The new version is now based on a client-server architecture. PDF2Office Desktop Server performs the PDF-to-Word conversion returning the result back to Microsoft Word. Word is no longer involved in the conversion process. The company said that this improves performance.

PDF2Office Personal v3.0 is also now a Universal Binary, native on Intel and PowerPC Macs, and includes over 250+ new features. These include:

  • Converts static PDF forms into editable Word documents.
  • Directly converts and embed any page or a series of pages in a PDF document as high-resolution image(s) in a Word file
  • PostScript font matching, substitution, and auto-sizing
  • Enhancements in table identification and reconstruction, graphics processing, and converting PDF files with complex layouts.
  • New options for hyphenation processing, mathematical formula recognition, image type and resolution have also been introduced.
  • Can convert password-protected PDF documents to Word files





September 2006

September 27

Mac Pro firmware update fixes DMA HD access issues with Boot Camp. September 27, 2006 -- Michael Perbix says an Apple update for the Mac Pro fixes the problem of Mac Pro and DMA access to hard disks using Boot Camp:

The latest Firmware for Mac Pro users fixes the issue with DMA access to the hard drives while dual booted into Windows (ala BootCamp).  You no longer need to create a special slipstream Install CD with special drivers.

Theory of kernel panic with Cisco VPN on Mac Pro. September 27, 2006 -- Glenn Reid has a theory of why there are Kernel panics with MacBook Pro and the Cisco VPN client:

We use the Cisco VPN client, and when I installed it I noticed that it was adding a kernel extension. It might be necessary to do a full install of the client, rather than to "clone" it, since it may have some logic in the installer to install something different in the Intel case.

It's also possible that the kernel extension simply doesn't work on the Intel-based Macs.  I haven't tried it yet, and since I saw your post I'm afraid to try it with my new Mac Pro.

Fix for problem of VPC 7 not updating. September 27, 2006 – A reader named Rich found a fix to the problem where Windows won't update in Virtual PC 7:

My problem was solved with the help of Microsoft Support directing me to delete a bunch of stuff. I updated the post I previously sent to you at Google Groups.

To read Rich’s fix, click here, then scroll down to the entry called “Windows Update fails in XP – SOLVED.”

If you've tried this fix

A trio of Entourage problems. September 27, 2006 -- Michael Rose reports three problems he is having with Entourage:

I wanted to pass along a few Entourage outstanding issues in parallel to calling MS support:

Our Entourage clients (11.2.6 on Exchange 2003 SP2) are experiencing several issues related to sharing information with Outlook users via our Exchange server. There are three major problems at the moment:

1) Entourage users create or edit contacts in public folders. If Outlook users copy those contacts to a local folder enabled for Outlook Address Book use (or mark the public folder as an OAB), the users appear without Full Name attributes and cannot be used for email addressing from the Outlook Address Book. Editing the user name or otherwise modifying the contacts from Outlook allows the OAB to work normally.

2) We have several mail-enabled calendar public folders in our environment; users can invite the public folder to a meeting in order to have a generally-accessible record of the event. Unfortunately, when public folders are invited to meetings, Entourage does not display the event in the public folder (although Outlook and OWA both do). It does not matter which client was used to issue the meeting invitation -- OWA and Outlook can invite folders & see the results, so it appears to be a display/synchronization problem in Entourage. Note that this is not a resource booking problem, as the free/busy status of the public folders is not at issue as far as we can tell.

3) Since a recent hotfix (not clear when) -- An Entourage user who wishes to grant another user write access to her calendar may do so via the permissions pane for her calendar folder. However, any events that the other user creates are not visible in the Entourage calendar unless the other user marks them as "Free"; they then appear in the primary user's calendar. This also happens if the permissions to the calendar are granted using PFDavAdmin.exe, which may indicate a problem with WebDAV access to folder permissions. (This is the Bill Bryson issue reported in early August).

If you've seen these problems





September 25

StuffIt 11 is faster, adds new tools, and is universal binary. September 25, 2006 -- SmithMicro Software, Allume Division, has released StuffIt Deluxe 11.0 for Mac (US $80, upgrade US $30), a new version of the cross-platform file archiving/decompressing, encoding/decoding software.

The new version is now a universal binary running natively on Intel-based and PowerPC-based Macs. It also includes a number new features and enhancements, including:

  • Faster performance on Intel Macs due to support for support for the multiple cores of the Intel processors
  • The ability to open Zip files encrypted using the 256bit AES
  • New Archive Manager feature displays, in a single place, all the StuffIt, Zip, TAR, and RAR archives on your Mac, even those received as email attachments or on optical discs.
  • Archive Manager supports Spotlight searches, letting you search for files inside of StuffIt, Zip, TAR, and RAR archives. You can also search for files that have been archived to CD and DVD.
  • A new feature called StuffIt Collections lets you group files together into special sets. You can recall collections with a single click. You can set rules to have StuffIt automatically collect the files.

MacBook and Boot Camp: access to HDs and controlling Cinema Display. September 25, 2006 -- Michael Perbix sent us an update to his report of last week regarding problems with Mac Pro and DMA access to hard drives using Boot Camp: He also recommends a Windows utility for controlling the Apple Cinema display from within Windows.

I did a full update to Windows XP and then re-installed the Apple drivers.  I also plugged and unplugged my speakers from the back jack, to the front headphone hack back to the back jack. The RealTek HD Audio Manager actually recognized the back port and the front port, and recognized where I was plugging and unplugging from. The sound then started to work as it should.

I also found a nice utility called WinACD for controlling the Apple Cinema Display (brightness etc) from Windows.

I still have an issue with artifacting of certain colors on my 30" display.  If I dumb the resolution down to 800x600 then back up to full resolution the color fixes itself until next reboot. I have yet to find a permanent solution to that.

If you've seen this fix or these artifacts

Another take on the delete alias/fix alias problem. September 25, 2006 -- Patrick White sent in another suggestion for the delete alias/fix alias file sharing problem. White says:

Regarding the delete alias/fix alias problem, I am running a mac and a virtual windows machine through parallels. I found that this approach from MacRumors worked.

I can now connect through "connect to server" and even better I have created aliases on my desktop which, when clicked, cause the mac to connect automatically to the relevant folder in the Windows virtual machine. It's much faster than using the parallels desktop tools, and you don't have to go through such a tight bottleneck as with parallels shared folders.... instead I can share my whole hard drive.

Two issues still remain for me though:

1. How to open .lnk files from my Mac
2. How to connect to the ntfs drive on my Windows exchange server

If you can comment

Cisco VPN client kernel panics on Mac Pro. September 25, 2006 -- Michael Curtis reports that the Cisco VPN Client causes Mac Pros to crash:

We have just had three Mac Pros delivered. I cloned two of them from the first one and then noticed that these two would kernel panic on a restart and not shutdown, they would immediately reboot.

I then had to install the Cisco VPN Client (4.9.00) on the first one and that did the same thing. I had already installed it on the other two.

If you’ve seen this

Skype adds video to a beta of its Mac version. September 25, 2006 – Skype has released Skype for Mac 2.0 beta, a preview of a new version of the voice-over-IP software. This version ads video calling for Mac users, and can work with video on Skype for Windows. These audio and video sessions work over the Internet. Calls to other Skype users a free; calls to telephones are charged a fee.





September 20

Fix for delete/fix alias problem works. September 20, 2006 -- Peter Stonier had success for a fix we reported for the delete alias/fix alias file sharing problem.

I tried the registry fix recommended on September 5th (going from 15 to 20). Before trying if I aimed to link via SMB I would get an error -41 message. Now I can actually connect. I've been trying to do this for weeks! Still get the the delete fix/alias dialogue if I go via the Network icon, but at least I can connect! Big relief!

Mac Pro and DMA access to HD's using Boot Camp. September 20, 2006 -- Michael Perbix reports on workarounds to some known hardware problems with the new Mac Pro and Boot Camp:

I am confirming that there is a workaround for getting full DMA access to the SATA hard drives in the Mac Pro when dual booted into Windows XP (Boot Camp). I wrote this note in the Macenterprise list.

I received my new Mac Pro yesterday and set it up in the following manner: Bay 1 - OSX System drive Bay 2 - Windows Bay 3/4 - Stripped for Video work.

I did some research and saw that most people were getting slow access on the HD (PIO mode, not DMA).  There are articles all over about how to fix this, here is one.

I can verify that the slipstreamed XP Pro SP 2 works and gets full DMA HD access.

I didn't have time to rearrange my desk for the new display, so I used my 19" Samsung LCD to do the install.  I installed XP and did the Boot Camp 1.1 driver CD, so far so good...time to go home.

Today I moved the 30" Cinema Display over and finally had a chance to boot XP again (had to get SOME work done today) and had some strange artifacting on the display.  I downloaded the new Bootcamp 1.1.1 and installed those drivers.  The display cleaned up nicely but there was no sound.  Supposedly users of MacPro with the 1900XT are having issues with the 23" and 30" Cinema Displays not being able to sync up with the video modes used.  If you use another monitor for set-up, then use your ACD screen, it works.

Another post in the Apple forums mentioned that there is one unknown device in Device Manager (PCI Device) that you can manually update the drivers with the RealTek drivers installed by the Apple driver CD.  Viola....sound...but only on the internal Mac Pro speaker, even though I have speakers plugged into the rear audio jack.  I have not tried plugging into the front headphone jack yet.  Supposedly you can fix this by doing all Windows updates, and then re-installing drivers from Boot Camp 1.1.1. 

If you can comment on these issues

Parallels updates Desktop for Vista support, 64-bit Mac performance. September 20, 2006 – Parallels today released another new build for Parallels Desktop, the virtualization software for running Windows on Intel-powered Macs.

The new version adds support for Windows Vista Release Candidate 1. (The previous Parallels Desktop update added what the company called “experimental” support for Vista. The new version also improves performance on 64-bit Macs, the Mac Pro and the 64-bit iMac, according to the company. Parallels also said the update eliminates “major bugs” and eliminates kernel panics, according to a company spokesperson.

The new version also adds a tool for setting RAM. A Parallels spokesperson explained:

In previous builds, Mac Pro and 64-bit iMac users who have machines with more than 2GB of RAM had to manually limit RAM via the command line in Terminal. In this build, we've included a tool that will help you take this action without any command line coding. With a single click you can limit your RAM and make your Mac Pro fully compatible with this build. You can easily revert your memory back at any time to the full configuration with the same tool. Its very important to note that limiting your RAM configuration to run Parallels Desktop will NOT prevent you from running any other OS X application (although they may run slightly slower). It simply helps our hypervisor "play nice" with the Mac Pro.

Groupcal upate for Entourage/iCal integration. September 20, 2006 -- Snerdware announces an update to Groupcal 3.54 ($US 55), the Mac OS X software that lets you access and manage your Microsoft Exchange calendars from iCal. The new version fixes some problems with syncing and invites, and fixes a problem that could prevent authentication. There are also other bug fixes in this release.





September 11

Parallels Desktop update adds compatibility with Mac Pro, preliminary Vista support. September 11, 2006 -- Last week Parallels released a free update of its virtualization software that will run on Apple’s high-end Mac Pro tower line. Previous versions would not run on the new Macs, which Apple began to ship this past summer.

The Parallels Desktop Update Release Candidate also adds what the company called “experimental support” for Windows Vista Beta.

The update also fixes a bug with running Solaris as a guest OS and offers better support of OpenBSD 3.8 as a guest OS. 

The reader who reported the Mac Pro incompatibility to us two weeks ago told us that the update does indeed fix the problem.

More reports on Crossover Mac Beta, for Win apps w/o Windows. September 11, 2006 – We’ve received more reader reports on the first beta of CrossOver from CodeWeavers, software for Intel-powered Macs that will run Windows applications in Mac OS X, without the need to install Windows.

A previous reader reported problems with Internet Explorer. Simon Visinoni found a way to fix a browser problem:

I would like to underline that I have had the same problem with surfing the web with CrossOver Beta, both with Firefox 1.5.0.6 in "Win XP bottle" mode and IE 5.0 in "Win98 bottle" mode. The problem disappeared as I killed the Microsoft Auto Update daemon in Activity Monitor (I have MS Office 2004 installed).

Another reader who wishes to remain anonymous remarks on using IE (and other apps) with Crossover:

Basically, just try other apps. IE would be a godsend, but on the dev list, they make it clear that they are not pursuing it with any real resolve, as there are so many GOOD web clients out for Mac.

Of course, there are lots of IE-only sites out there, so using the Codeweavers website's compatibility "request" tool, you can make your voice heard.

Anyway, just wanted to point out that everything with an installer* I've tried so far has worked to some degree, except IE, which they haven't really taken much of a swing at yet. Flash, in particular, renders extremely poorly right now. But, for non-IE apps, this is definitely beta-worthy (but, yeah, not production-ready just yet!).

If you've used the Crossover beta

Utility for keys and mouse functionality in Boot Camp, Parallels. September 11, 2006 -- Daniel C. told us about XP Mac Mouse Utility (US $12, free upgrades) a Windows utility that allows the use of certain keys when running Windows on Intel Macs with Boot Camp or Parallels Desktop. the utility provides a shortcut for the right click, cnt-alt-del, and screen print key,and has a multi CPU display indicator.

Another suggestion for the Delete/Fix Alias problem. September 11, 2006 -- Mark Bowyer adds to the suggestions to fix the delete alias/fix alias file sharing problem. In his situation, he is using a Netgear wireless router:

I keep seeing discussion of this problem, and especially the problem of no passwords on the network mount. I have a Netgear WGT634U, which is a wifi router with a USB port through which you can plug storage that it then shares over FTP and SMB. And it does the latter password free. You can't change that.

I spent a fair while fighting getting this to mount on my new Intel iMac Duo, before finding a solution on a web page I forget, which was to create /etc/nsmb.conf and fill it with:

[default] minauth=none

This allows the SMB implementation on the Mac to access network shares without any authentication if such is offered. Having dropped that file in, it just started working - I don't think I even had to restart the service.  This apparently also helps for unencrypted authentication, which is the next step up.  It seems to default to encrypted login?

If you've tried this approach

Centrify web video on AD integration with Macs. September 11, 2006 – Centrify has posted a half-hour web video entitled Integrating Mac OS X with Active Directory, describing its DirectControl system for Active Directory integration of non-Windows platforms.





September 5

Guest PC beta running Win works with Garmin USB. September 5, 2006 -- Paul Ronney reports doing something that has not been possible with Virtual PC: run Garmin GPS software in Windows on a PowerPC Mac. Instead of Virtual PC, Ronney is using a beta of the upcoming Guest PC 1.9.7 version from Lismore Systems. The current version is Guest PC 1.9.6. Ronney reports:

I'm happy to report that there is FINALLY a solution to the problems of PPC Macs + Garmin + USB. Guest PC version 1.9.7 beta works PERFECTLY with MapSource for downloading map files, tracks, waypoints, routes and unit software updates on an eTrex Vista C (which has a USB connection, so the serial-to-USB methods are not applicable.) No previous versions of Virtual PC or Guest PC would work. (I'm using OS 10.4 and Windows 2000.)

Reinhard Plaut is using Virtual PC, and reports the inability to do this that we’ve reported in the past.

VPC 7.02 running Window XP. When I connect my Gamin to the USB port the device manger sees the hardware but the application to update the software called Webdater can not find the Garmin GPS.

If I install the Garmin software on a PC instead of a Mac it works as advertised. It seems that there are some things that VPC will not emulate.

We also point out that Virtual PC running in Mac OS 9 was able to communicated with Garmin via USB.

More fixes for Delete/Fix Alias file sharing problem. September 5, 2006 -- Several readers sent us fixes for the delete alias/fix alias file sharing problem with Macs and Windows servers.

Daimon Beail found that the workaround we reported on August 7 did not work for him, and offered some links:

Hi I tried this and it did not work (with Mac OS X 10.4.7). I do not get the alias problem, instead it does not recognize my passwords.

Sever-end-wise these seem to work, from AllintheHead and MacOSX Hints. I haven't tried them as I don't run the server side but I forwarded it on to some others and they say it works. Reduces security a bit.

Starr Markham says that he fixed the problem by editing the server’s registry:

I eventually solved my problem by editing the registry of the XP box to increase the IRPStackSize based on this: http://www.dslreports.com/ faq/4817 and this: http://support.microsoft.com/default.aspx? scid=KB;EN-US;q177078& I initially dismissed this solution since I did not have any Norton products on the XP box. I started out with the default of 15, it failed, but I had success with 20. It does require a valid user account WITH a password.

Paul Steunebrink sent in several suggestions:

When connecting from OS X to a Win XP machine, I regularly encounter the Delete/Fix Alias dialog. This may be due to a number of reasons: 1 The Windows share is removed 2 The Win XP (SP2) firewall setting, which does not allow File and Printer sharing by default. 3 Connecting with an empty password, which is not allowed for network logon.

In case of the remove share (1) or firewall not allowing file sharing (2), the Delete/Fix Alias dialog will immediately appear when trying to connect. In case of the empty password (3), the authentication dialog will appear followed by the Delete/Fix Alias dialog.

Solutions (1) To check or fix the share, go to the folder you shared and check sharing. You can also go to Administrative Tools, Computer Management, Shared Folders, Shares to see whether the share still exists. Repair the share if necessary.

(2) To check or fix the firewall setting in your Win XP (SP2) system, go to Control Panel, Windows Firewall. Select the Exceptions tab. Check the box "File and Printer sharing" and click OK. Try to connect again form your Mac. The SMB/CIFS File System Authentication dialog should appear.

(3) A third problem might occur when you logon to your Win XP computer with an account with an empty password (no password). The Delete/Fix Alias might appear again! This is due to a Windows security policy setting that does not allow to logon without password over the network (interactively on the computer might be allowed). To fix this problem, give the Windows user account a password and use that to connect.

If you've tried any of these approaches to this problem





September 1

CodeWeavers releases CrossOver Mac Beta 1; Win apps w/o Win. September 1, 2006 -- CodeWeavers has released the first beta of CrossOver for Mac, a prerelease version of the software that runs Windows software on a Mac without Windows. Without the need to own Windows, CrossOver will be an inexpensive way to run Windows applications.

The company said that this version is still "an early test release" and "experimental software." (For more on CrossOver, see our Windows on Intel Mac reports page.)

A reader who wishes to remain anonymous tried the beta and sent this report about using Internet Explorer:

I hastened to download and install CrossOver. The first application that I want to load/run on my Mac is Internet Explorer. (I wouldn't be surprised to learn that many other testers made the same choice.) Anyway, IE 6.0 is downloadable from CodeWeavers' site (IE 7.0 does not work according to them) so I install 6.0.

Next thing I know, an IE icon appears in a Finder sub-folder under CrossOver in my user Applications folder. Pretty cool so far. Click the IE icon and it loads with the MSN home page! This is somewhat hopeful. Next I try to go to some pages that don't work properly in Safari. Less luck now. Status bar gauge half-fills and then nada.

Now I try a page on my own web site which doesn't load either so I remove some java scripts from the page and try again. Still no go. I consider the idea of deleting more code from the page but catch myself in time and conclude that CrossOver Mac is simply not ready for public beta testing.

MacBook Boot Camp problem: USB goes dead in Windows. September 1, 2006 -- We've reported this week of the widespread problem of MacBooks unexpectedly shutting down. Blogger Dan Eran hasn't seen that problem but his MacBooks are losing USB in Windows:

I set up five MacBooks running Boot Camp. I haven't seen the problem with machines shutting off, but I do have problems with USB failing on certain machines.

Three of them have no problems, but two seem to have issues with wake; they wake up from sleep, but the keyboard and trackpad are both unresponsive. The Power button will usually shut down Windows gracefully, but sometimes I have to use it to turn the machine off.

After suffering this type of stroke, one of the USB ports is also dead, but the second one, closest to the audio jacks, still works. I can plug in a keyboard and mouse and work normally (although I can't ever get the rest of USB working again in Windows; the internal keyboard, mouse and other port remain dead until I restart.) Nothing else on the machine has a problem: video and everything else works normally. It's just half the USB.

I tried swapping around RAM, which seems to have no effect on the wake crash - I used the original Apple RAM and alternative Samsung upgrade parts, but see no correlation between RAM and wake. It is somewhat hard to test because it seems to only fail on wake sporadically at first. After the first couple tries, it seems to fail all the time after that.

I also imaged the "bad OS" Windows install from a problematic machine to another one and didn't see the problem on the other machine, so I've mostly ruled a driver or user problem on the machine (i.e., a specific unique software install that was causing USB to fail on wake).

It looks like a hardware problem specific to two of the five machines, but I don't see the problem when booting into Mac OS X.

I've seen people casually mention a failure to wake from sleep, but the affected machines I have will pretty much lose their USB every time I put them to sleep.

If you’ve seen this problem





August 2006

August 31

Parallels Desktop won’t run on Mac Pro; update expected. August 30, 2006 -- MacWindows readers and numerous web forum are reporting that the Parallels Desktop Windows virtualization software won’t run on Apple’s new high-end Mac Pro.

A MacWindows reader who wishes to remain anonymous reports that Parallels will release an update:

I just purchased a Mac Pro and Parallels. Couldn't seem to install Windows XP on Parallels so I purchased a support call and called them. Support person told me that Parallels Desktop for Mac does not work on the Mac Pro as of yet. They're working hard to change this situation and expect to have a version that works on the Mac Pro within several weeks. In the meantime, they will refund the money I paid for the support call.

Reader reports problems Boot Camp 1.1 update. August 31, 2006 -- John Wright in the UK regrets upgrading Boot Camp to v.1.1. He believes there is a conflict with the graphics driver:

I updated to Bootcamp 1.1 and had no end of trouble. It ended up booting up into Win XP and after a few seconds crashing straight back to the boot stage.

I eventually used F8 on Windows boot to get in and use Safe mode, then system restore, to eventually get back to the state it was in before the upgrade.

Still, it crashed. I eventually managed to prevent brightness.exe and the Apple time fix executable (.exe) file from autoloading.

I reckon the problem lay at the door of a conflict between ATI graphics driver and the Brightness.exe bolted on.

I have now disabled it by using Windows Defender Software explorer. Deleting it can cause more problems than it is worth. I also dumped the right click fix ( that's what your mouse is for) and the Apple keyboard support as I use smartkeys to remap the keyboard e.g remapped F12 as delete key.

The iSight camera worked perfectly but has now gone bellie up and the driver will not reinstall.

I think I will wait till Bootcamp 1.5 or so - it causes too much weeping and screaming otherwise.

If you’ve seen these problems with Boot Camp 1.1

MacBook shutdown problem widespread;
Apple replacing logic boards, some readers pointing to battery and heat.
August 31, 2006 -- We’ve received dozens of reports from readers about the problem of MacBooks shutting down at random. Many are having Apple replace their motherboards, some more than once. Other readers report that the problem is related to batteries and battery heat, or that replacing the batteries fixes the problem. The link to heat could explain why some readers found the problem worse with Boot Camp, since Windows does not have the power management for Apple hardware that Mac OS X does.

David Mydans says “My MacBook is in the hospital getting a new Logic Board.”

Todd Jackson has had two logic boards and a slight alteration:

My MacBook has had two new logic boards in attempts to fix the random shutdown issue. With this last repair, the technician incorporated a possible fix having to do with a spacer in the case (I think first reported on Macfixit.) I pick it up today and we'll see if it works.

Diego fixed the problem with a new, cooler battery:

I was having the same problem until I replaced the battery, now it's cooler and has not shut down without warning in over a week. With the old battery it shut off completely 4 to 6 times a day.

Chris Crews found burnt plastic on his battery:

Got the same problem, no Boot Camp or Windows ever installed on this one. With all the battery news floating around out there I decided to check the battery's physical condition after one of these shutdowns and found the pungent odor of burning plastic along with several brown spots that look like arc burns between the case and battery.

I was wondering if any other MacBook owners could check for these symptoms after an unexpected shutdown.

Brandon Quintana had his battery replaced, but is not having problems with Parallels Desktop:

I have one of the black MacBooks that just came back from repair…The fan would spin up and the machine would shut down. My machine did not have the Mooing as some other people have experienced but I installed the Firmware update anyway. I was going to backup the machine before sending it into repair but then the battery stopped charging and the video died so I had the local Apple Store reformat the drive before sending it in.  I received the machine yesterday and they had replaced the heatsink and gave me a new battery. 

The machine appears to be functioning properly, but now I am having trouble installing Parallels Desktop with Windows XP.  I think it is an issue with Parallels but at this point I'm not really sure. 

Vincent Borrel in Paris sees the problem when running on battery power:

I experienced them two or three times, on battery. It seems it appears after some inactivity. It may be hardware related, since the SMC decides when the processor is not doing much and tries to put it to sleep.

I only use Mac OS X. Latest firmware and SMC. It didn't appear since I'm on 10.4.6, but may be unrelated to the change.

Moreover, I have a slight buzz, and I think I saw somewhere (not sure) that it could be related to the same problematic motherboards that exhibit this sound. I'm waiting 3 more weeks then sending the book for a motherboard exchange.

Greg reports:

I began to notice intermittent shutdowns Friday, 8/25. Perhaps two occurred with an hour or two in between. Starting the next morning the shutdowns began in ernest. I began to backup everything manually, directory by directory, as shutdowns would occur with such frequency that the entire backup process would never finish. By the time Apple had been called the shutdowns had occurred about 10 - 15 times over 3 hours.

The machine left Las Vegas that afternoon 8/26, for Memphis. I received it the following Tuesday, 829. The trackpad had been replaced as requested. Nothing else had been touched.

I am presently using the machine and hope to get back to work without incident. We shall see.

Matthew started a blog on the MacBook Random shutdown problem.





August 29

MacBook shutdowns may not be limited to Boot Camp. August 29, 2006 -- Several readers say that the problem of MacBooks unexpectedly shutting down, which we reported yesterday as a problem with Boot Camp, also occurs without Windows.

Grant Davis sees the problem on machines without Boot Camp:

We've got a MacBook that just shuts down--dies completely--whenever it feels like it. Restarts OK and runs for irregular periods. We've upgraded to OS 10.4.7 and the Firmware upgrade that stops the Mooing fan but it still does it: pow, gone black screen. No Boot Camp installed either so it sounds like an odd hardware fault with some machines.

Bob Savage sees it with both Windows and Mac OS X on Intel Macs, but Windows is worse. He also finds that battery heat prevents Windows from loading:

I am seeing the problem with shutdowns with MacBook Pro. I also have Boot Camp and the problem might be worse when booting into Windows, but it seems to occur when OS X is loaded as well (although it takes longer to occur). There might be a connection to heat, but I don't think it has anything to do with the battery. I've noticed that, if I leave the notebook plugged in (but not booted up) the rear of the computer (behind the battery, and close to the hinge) gets and stays hot. In this condition, Windows cannot successfully load, however unplugging the computer for a while allows it to cool off. I can then use it for some time (even under Windows) without the problem.

I haven't worked out the timing on everything (the problem seemed to get worse, but now that I think there is a connection to being plugged in, I would want to observe in relation to a COLD start).

Pete Lavergne thinks it might be bad RAM:

Run the Apple hardware test for the memory.

Richard Lorrain sees it only with Boot Camp, as did yesterday’s reader:

I do experience the same thing with boot camp. Unfortunately, I'm not a geek, I can't help you guys. Glad I am not the only one.

If you’ve seen this issue

Fix for Outlook-to-Entourage text character mangling. August 29, 2006 --Geordie Korper, Group Logic’s ExtremeZ-IP Support Lead, sent us a fix for a problem we reported yesterday where Outlook characters in email don't translate to Entourage. Korper said:

Windows uses a slightly modified version of the standard Western European (ISO/IEC 8859-1) character set. The Windows version is properly called Windows-1252. The problem is that Outlook labels the text "Content-Type: text/html;charset="iso-8859-1" even though it is using Windows-1252 and then Entourage tries to interpret it as such. However, Entourage will properly interpret the characters if you choose "Western European (Windows)" from the Format->Character Set menu.

Markian Hlynka agreed that text encoding is the source of the problem:

This sounds like an encoding problem. Windows is really good at lying about text encodings. If you set the encodings to utf-8/ unicode, the problem should go away PROVIDED Windows respects the setting. Of course, the original keystrokes may no longer work; they may have changed!

Michel Paris of Montreal, Canada found that upgrading to Tiger 10.4.6 fixed it:

I've had the same problem for years with emails showing "fraction-like" characters from PC from outside our company (Oddly enough, those coming from PC inside the company were showing up just fine). Even weirder was that doing a reply would cause the message to be displayed correctly in the reply window.

The issue was with 10.2.x and 10.3.x. Upgrading to 10.4.6 solved the problem.

Jason Westlake:

I have seen this problem on several of my Mac users here at our office.  The fraction problem is the most frequent, and they usually appear as the "pi" character.  We're running Mac OS X 10.4.7 and Entourage 11.2.5.

Brad Allen notes that he does not see the problem:

We could not duplicate this problem when sending from Outlook to Entourage using the following formats: HTML, Rich Text, and plain text. We are using current versions of both clients with an Exchange server (which I assume is also current, since we are just at the beginning of migrating from Lotus Notes/Domino to Exchange).

Helios ships servers for Intel Mac servers. August 29 -- Helios Software today announced that its Helios UB server software line is now available for Apple’s new quad-core 64-bit Intel Xeon Mac Pro and Xserve.

The company said that the servers software uses all four CPU cores in the Intel-powered Mac servers. The UB server line includes EtherShare UB, PCShare UB, WebShare UB, ImageServer UB, PDF HandShake UB and PrintPreview UB,

WebShare, EtherShare, and PCShare (cross-platform file sharing and print serving and remote admin for Mac, Windows and Web clients). ImageServer, PDF HandShake and PrintPreview are used for design, prepress and printing operations.

Article: How Boot Camp Works. August 29, 2006 -- Tech writer Daniel Eran Dilger offers an explanation of How Boot Camp Works at his web site, Roughly Drafted.