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Boot Camp 3 Tips and Reports

Working with Snow Leopard's Boot Camp and Windows

Updated August 5, 2013
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About Boot Camp 3

Boot Camp is Apple's solution for booting a Mac directly from Windows instead of Mac OS X. Boot Camps comes with Mac OS X.

Snow Leopard's Boot Camp 3.0 added read-only support for access to the Mac partition from within Windows, enabling Windows users to copy files to the Boot Camp partition, but not the other way around. Previous versions of Boot Camp did not provide any access to the Mac partition. (Mediafour's MacDrive does provide read-write HFS drivers for Windows.)

Boot Camp 3.0 also improves Windows drivers, particularly for trackpads in Mac notebooks. You can now use tap-to-click for a mouse click within Windows. The new drivers are also reported to fix the problem of conflict between the trackpad Windows driver and the NVIDIA graphics driver that could cause crashes with Windows video applications.

Windows users can now control how an Apple Cinema Display power button functions. You can also disable the brightness controls. These functions are included in the Boot Camp control panel. There is also a new command-line feature that enables a system administrator to remotely change the startup disk setting for a Mac running Windows.

Boot Camp 3 Version History

Boot Camp 3.3 with "critical bug fixes"

August 24, 2011

Apple released the Boot Camp 3.3 update which it says "includes critical bug fixes and hardware support."

If this update fixed -- or failed to fix -- a problem

Apple releases Boot Camp 3.2 Update for iMac

Thursday, May 5, 2011

Apple has issued "Boot Camp 3.2 Update for iMac (early 2011)," which the company says "addresses issues with Japanese and Korean keyboards on early 2011 iMac."

Apple has released several other updates called "Boot Camp 3.2." Most recently, there was the "Boot Camp 3.2 Update for MacBook Pro (early 2011)," which was also aimed at Japanese and Korean keyboards. Apple also issued a general "Boot Camp 3.2" release in November of last year.

If you've tried this recent release

Apple releases Boot Camp 3.2 update for recent MacBook Pro

Tuesday, April 12, 2011

Apple released Boot Camp 3.2 Update for MacBook Pro (early 2011), a minor update to fix problems "with shutdown, Japanese and Korean keyboards on early 2011 MacBook Pro." It was not clear whether the "shutdown" issue was with the Asian keyboards or if it was an issue separate from keyboard issues.

If you've installed this update

Boot Camp 3.2 improves graphics, peripheral support in Windows, fixes bugs

Monday, November 22, 2010

Apple has released Boot Camp 3.2, in versions for Windows 32 bit and Windows 64 bit, and update to the software for booting Macs with Windows. The update includes "critical bug fixes," though Apple doesn't specify which bugs. The update adds official support for the Apple USB Ethernet Adapter and MacBook Air SuperDrive. Boot Camp 3.2 also adds support for the ATI Radeon HD 5870 graphics card, which is used in the current Mac Pro and which Apple offers in an upgrade kit for Mac Pros going back to early 2009. The update requires Boot Camp 3.1 to be installed, and works for Windows XP, Windows Vista, and Windows 7.

If you've updated Boot Camp 3.2

Apple updates Boot Camp Windows drivers for Cinema Display, Magic Trackpad,

Monday, September 27, 2010

Apple has released updated Windows drivers that enable Mac users running Boot Camp to use the Apple Magic Trackpad and the 27-inch LED Cinema Display. There's a Windows 32-bit version and a Windows 64-bit version. The drivers work with Windows XP, Vista, and Windows 7.

In July, Apple first provided Magic Trackpad support for Boot Camp. This release updates that support and adds support for the 27-inch LED Cinema Display.

Apple releases Magic Track, Windows drivers for Boot Camp

Wednesday, July 28, 2010

Along with updated desktop Macs and a new display, Apple yesterday release a new Magic Trackpad, a stand-alone, oversized, wireless navigation device that can replace a mouse. Similar to the trackpad on Apple notebooks, the Magic Trackpad uses finger gestures for navigation, scrolling, panning, zooming, and other functions.

Apple also released Windows drivers for Magic Trackpad for use with Windows XP, Vista, and Windows 7 when a Mac is booted with Boot Camp. There's a version of the drivers for 32-bit Windows and another for 64-bit Windows. The Trackpad does not work with non-Apple computers. It is not known at this point if the Magic Trackpad will work with Windows running virtual machines. As of yesterday, Neither VMware nor Parallels had released or announced updates to their "tools" drivers.

If you've used a Magic Trackpad with Windows

Boot Camp Build 2354 update for MacBook Pro 13" 2010

Tuesday, May 25, 2010

Apple has released a Boot Camp update, Build 2354, specifically for one Mac model, the 13" mid-2010 MacBook Pro. The update is downloaded and installed from within Windows XP, Vista, or Windows 7. The article describes how to download and install the update within Windows, and how to verify that it was installed. The update addresses an issue with speakers not working and other issues.

Boot Camp 3.1: Apple fixes iMac/Win 7 black screen bug; Win 7 Boot Camp now officially supported

Thursday, January 21, 2010

Apple released a set of Boot Camp updates aimed at officially supporting Windows 7 and at fixing an incompatibility between new iMacs and Windows 7, specifically the bug that causes the screen to go black when installing Windows 7. The updates include several versions of a general Boot Camp 3.1 update (which addresses several issues), a graphics firmware update for iMacs and Mac Pros, and Windows 7 drivers for iMacs. Apple also provided directions for applying the upgrades to fix the Windows 7 black screen problem. Specifically, these are the updates:

If you've installed these updates whether they fixed Windows 7 problems.

Apple: some Macs won't support Win 7 in Boot Camp

Tuesday, November 3, 2009

An Apple support article states that Apple will support Windows 7 in Boot Camp by the end of the year, presumably fixing many of the problems MacWindows readers have reported. However, Apple also says in the article that it will not support Windows 7 in Boot Camp on several iMac, MacBook Pro, and Mac Pro models released in 2006.

Although MacWindows readers have reported running Windows 7 in Boot Camp with (and without) some minor issues, we have reports of Windows 7 not booting on iMacs, appear the result of a video driver issue. We have a number of reports today on this issue.

[NOTE: This bug was fixed with the January 2010 update, described above.]

Magic Mouse support better in Boot Camp 2 than in Boot Camp 3

Monday, November 30, 2009

Apple says that Magic Mouse support for Windows is actually better in the older Boot Camp 2, which came with Leopard, than with Boot Camp 3, which comes with Snow Leopard. Last week's Boot Camp 2.2 update (Leopard) added Magic Mouse vertical scrolling for Windows XP and Vista. Apple tech article TS3039 says that Magic Mouse vertical scrolling in Boot Camp 3 (Snow Leopard) is not supported on most Macs. The article said that vertical scrolling is, however, supported on the iMac released late 2009, but not other Macs. The article also said that two-finger swiping isn't supported in either version of Boot Camp. (Mighty Mouse features are supported in Parallels Desktop 5 and VMware Fusion 3, including in Windows 7.)

Reader TIPS and Reports

Reader can't install Boot Camp 3 drivers | Top of Page |

Wednesday, September 2, 2009

David Stubblebine reports that he can't install new Apple drivers that come with Book Camp 3.0, which shipped with Snow Leopard.

On my MacBook first generation (2 GHz Core Duo, 2 GB RAM), I have Snow Leopard and Boot Camp running Windows 7 RC. It works fine, but when I try to install the updated drivers from Boot Camp 3.0 I get the message "The installer encountered errors before Boot Camp could be configured." I've tried uninstalling the old drivers, but I still get the same message. I've also tried running it as an administrator in Windows 7, and in Vista compatibility mode.

If you've seen this

Unable to install Boot Camp 3 drivers

Wednesday, September 9, 2009

James Greg is another reader who is unable to install Snow Leopard's Boot Camp 3 drivers:

I get exactly the same problem as described by David Stubblebine, but I am on XP SP3 on a MacBook Pro 17 in 2.5Ghz Core 2 Duo. I got round it by installing each driver individually, however Boot Camp is stuck at 2.1.

If you've seen this problem

TIP: Suggestions for installing Boot Camp 3 drivers

Tuesday, September 15, 2009

Several readers wrote with workarounds to the problem of not being able to install the Boot Camp 3 drivers in Windows. (Boot Camp 3 is the version that comes with Snow Leopard.) Both suggestions involve removing older Windows drivers. Randy Syester solved his problem:

I've seen problems updating the Boot Camp drivers. My problem was apps such as LanDesk or Dameware that install drivers for remote control. I removed those drivers and Boot Camp upgraded fine.

Andrew Mole uninstalled another set of drivers:

I thought that it was the SP3 that was causing me problems again, but when I went into the Device Manager and uninstalled all drivers for ¨display adapters¨ apart from ¨Radeon X1600¨ (I had one other called ¨mirror¨ something or other), then the installation went ahead without a hitch.

This post on the website seems to point to problems with apple drivers having been over-written by Windows ones during application of Windows XP service pack 3, and that this then causes problems for the Apple Boot Camp drivers installer.

This is very irritating. Why can't they write a script that will just uninstall the Windows drivers and replace them!?

Doug Rotwitt can't install the Boot Camp 3.0 drivers in Windows:

I have Mac OS X 10.6. Vista Business SP2 runs fine, but I keep getting error messages every time I try to install the Boot Camp 3.0 drivers. I called AppleCare Wednesday morning and have gotten no answer as of this email. (MacBook Pro, 2.33 GHz, 3 GB RAM.)

If you've tried these suggestions

TIP: Dual display drivers can prevent install of Boot Camp 3 drivers

Monday, November 9, 2009

A reader named Jon reported that the problem of not being able to install the Apple Book Camp 3.0 drivers is due to having two display drivers install in Windows. Jon said:

I also was getting an error from the Boot Camp 3.0 installation program. It would quit with an error message and wouldn't let me install the drivers. This was with Windows XP SP3.

I ended up solving it: I had two display drivers. Once I deleted the extra display driver (via Device Manager), the Boot Camp driver installation proceeded without a hitch. Perhaps this post from the Apple forum would be most helpful:

"There are lots of things that cause the installer not to cycle through. The two major are 1) a conflict of some kind with a display driver. 2) a conflict with the language of your currently running Boot Camp 2.0.

If its your Display driver you need to go to -> Control Panel -> System -> Hardware Tab -> Device Manager -> Display Adaptors. Look at how many Display adaptors you have. You really only need one (which sometimes is there twice). If you have more than one then you probably have a program like "GoToMyPc" or LogMeIn" which has put it's display adaptor there. If that is the case then you need to first uninstall the program and then in the Display Adaptors section -> del the driver.

Test if this is the source of your problem by running the installer again.

(P.S) there are a few PC video games and other programs that install Display drivers so if you dont have either of the Remote Access Programs I mentions be aware that that the conflicting Display Driver could be comming from another program. If your problem is a conflict in the language of your running version of Boot Camp then you'll need to do the following in Windows goto Start ->Run -> type "regedit" click OK -> in the new window go to EDIT -> Find -> type "Boot Camp Services. The Boot Camp setting should come up if they did not come up try another search with Boot-Camp Services. Look at the language settings. If you run in English it should have a Value of 0X00000409 (1033). If it does not then modify the info to match. This only works if your set to English. If not then you will need to investigate the values for your language."

If you tried this approach to solving this problem

TIP: Reader reports VNC display driver prevents Boot Camp driver installation

Wednesday, February 24, 2010

Jukka Lindgren of Helsinki, Finland, confirmed that a problem preventing Boot Camp 3 drivers from installing has to do with multiple display drivers. In this case, it was one left by VNC remote control software. Readers have previously sent in suggestions (click here and scroll down). Lindgren has another:

I had the same problem, "The installer encountered errors before Boot Camp could be configured." I checked the Device Manager, and found two display adapters there. The extra one was "mv display adapter" left by VNC remote access software. Noteworthy is the fact that the adapter remained in the system even though VNC was uninstalled and system rebooted!

I had to manually uninstall the extra display adapter. After that was removed, Boot Camp 3 installed successfully.

Additionally, I noticed Boot Camp installer launched in Finnish due to my regional settings (my Windows system is English.) To be sure, I first set my location and number/time/currency etc. standards to US-English.

This confirms that any extra display adapters will prevent BootCamp 3 from installing.

If you've seen this

TIP: reader removes LogMeIn driver to fix Boot Camp driver problems

Wednesday, April 7, 2010

Ivan Vucica had problems installing Boot Camp drivers, until he removed the third-party LogMeIn display drivers:

I'm using the Boot Camp 3.1 update and found a resolution to an install problem. I had to remove LogMeIn Mirror display driver which ships with LogMeIn software that, at one point, I tested. This is on unibody MacBook (revision Macbook 6,1) on Windows XP with SP2 applied. Also, BOINC (seti@home) had to be turned off.

Other readers have previoulsy reported that removing various other third-party drivers also fixes the problem. If you've tried this suggestion

Reader verifies fix for Boot Camp driver install problem

Monday, October 4, 2010

Clint Bucco had success the fix called TIP: Dual display drivers can prevent install of Boot Camp 3 drivers:

Great Tip! I've been trying for days to install/update Boot Camp drives with no success. Your tip about multiple video drivers did the job. I deleted the second video driver (something for smart sync software) and the Boot Camp drivers installed perfectly.

Reader verifies LogMeIn drivers can prevent installation of Boot Camp drivers

Thursday, October 7, 2010

Jo Wiewauters in Belgium that LogMeIn drivers installed in Windows can block installation of Apple Boot Camp drivers, and that removing them fixes the problem. (Today, another reader reports that Windows Live Mesh drivers do the same.) Wiewauters wrote:

I had trouble installing Boot Camp 2.2 drivers over the previous Boot Camp 2.1 drivers (which I first needed to install, in order to be possible to install Boot Camp 3 drivers, so I learned). The upgrade installation program started, but after a while just 'disappeared'. It seemed to shut down without warning. Indeed, the 2.2 drivers did not install.

After removing the LogMeIn Mirror display driver (Control Panel-> System -> Hardware -> Device Manager -> Display Adaptors) and restarting, the Boot Camp 2.2 driver installed without problem. A few seconds later (after rebooting) the Boot Camp 3 drivers installed also perfectly. Indeed, this solved the problem. The Apple Wireless Magic Trackpad was recognized without a problem and works fine.

If you've seen this

TIP: Windows Live Mesh drivers can prevent installation of Boot Camp drivers

Thursday, October 7, 2010

Alfredo Vargas in Bogota, Colombia reports that in addition to other video drivers and VNC display drivers, Windows Live Mesh drivers can prevent Boot Camp drivers from installation. (Today, another reader reports that LogMeIn drivers do the same.) Vargas described how he fixed it:

I just checked the post where a user from Finland could finally install Boot Camp after been getting the error "The installer encountered errors before Boot Camp could be configured."

In my case, I didn't change the Spanish language at all. I went to the device manager and found that Live Mesh had installed a display driver. I uninstalled Live Mesh, which uninstalled the device too, tried again to install Boot Camp with the Snow Leopard Install disc on my XPSP3, and this time it worked!

If you've seen this

Reader confirms Live Mesh drivers conflict with Boot Camp

Monday, June 6, 2011

Jesse Barrick confirmed a previous report "Windows Live Mesh drivers can prevent installation of Boot Camp drivers:"

Boot Camp fails to install: I have the same issue with Live Mesh. Just wanted to confirm.

If you've seen this

Another reader removes LogMeIn driver to fix Boot Camp

Tuesday, December 20, 2011

Giles Tanner fixed his problem installing Boot Camp drivers in Windows (on an older Mac) by following a previously reported tip:

I had trouble installing Boot Camp drivers on an iMac4,1 (2006) with Windows XP SP3. I removed the LogMeIn display adaptor and it worked like a charm!

We've not had this problem reported with Boot Camp 4, the current version that ships with Mac OS X 10.7 Lion.

Reader reports speakers don't work with Boot Camp 3 | Top of Page |

Tuesday, September 15, 2009

Brian Johnson can't get his external speakers to work in Boot Camp 3:

I use the Harman-Kardon Soundsticks II on my Mac Pro (2.66GHz, 10.6.1, 9GB Ram) and they work perfectly--from the Mac. On my Boot Camp partition (320GB), I'm using Vista Home Premium, updated last on 09/05/09. This is a 2nd clean install of Vista, which I finished updating as much as possible before adding any programs. My external speakers continue not to work in Vista.

I did the 1st install sometime in 2008 and the speakers worked fine for months, but the output suddenly started coming from the computer's internal speaker, and I couldn't get it back! I know about the Sound Control Panel. It acts like no speakers are attached to the computer.

Do I need updated drivers? I went to Realtek's web site and they basically wouldn't allow me to access their driver download section until I forked up some dough to activate the software it installed to my computer. According to the software, it reported that I had maybe 24 corrupt or out dated drivers, but that leads back to the money issue.

I was hoping installing the Boot Camp 3 drivers would work, but it didn't. I'm open to experiment since I'm not dependent on Windows-but it would be nice to hear my music, and play games with good sound.

If you've seen this problem

TIP: Advice for speakers in Boot Camp -- the real Realtek drivers

Monday, October 26, 2009

N. LaFleur found that installing Realtek drivers in Windows fixed a problem with speakers not working with Boot Camp 3. He warns that the reader who first reported the problem has probably been lead to fake Realtek drivers:

I had the same issue with my MacBook Pro (Late 2007 model which originally shipped with 10.4, but the Apple reps put in 10.5 DVD after launch). Realtek doesn't charge for their drivers. The reader likely searched for "Realtek Drivers" and went to a bogus website (probably a sponsored link on Google). where they "scan" your computer and report problems and drivers that your system "needs" and that you have to pay to get. To get to the actual drivers page follow do this:

  2. Click on High Definition Audio Codecs (Software)
  3. Place a check by "I accept to the above." and click Next.
  4. Download Either "Vista, Windows7 Driver(32/64 bits) Driver only (Executable file)" or "Vista, Windows7 Driver (32/64 bits) Driver only (ZIP file)" and by selecting any one of the three download sites.
  5. Either run the installer once downloaded, or unzip the files and then run the installer.
  6. Reboot when finished.

In my experience two out of the three download links will offer something like 5-15kb download speed while one of them will offer 150k+. I would try using each one and let whichever one is fastest finish downloading.

Problem with Boot Camp 3 and speakers

Wednesday, February 3, 2010

Rod Miller is experiencing the problem of external speakers not working with Boot Camp 3. Unfortunately, a previously reported suggestion didn't work:

My speakers don't work either. I just installed Windows 7 Pro using the latest Boot Camp. Everything is working perfectly except for my Altec stereo speakers. I can barely hear sound at a very low volume with them cranked all the way up. The speakers inside the iMac work fine. When I boot into Mac OS X my satellite speakers work great.

I tried going to Realtek and downloading and installing the 64/32 driver and the 32-bit driver with the same result. I downloaded the latest Boot Camp from Apple last week and then I followed the instructions given at MacWindows on how to download the new Realtek drivers.

If you've seen this problem

Reader has luck with Realtek drivers for Boot Camp/Win 7 speaker issue

Monday, February 8, 2010

Rufus verified a previously reported fix for speaker problems in Boot Camp 3 and Windows 7:

With reference to your February 3 News update about Boot Camp and speakers on Windows 7, I had the same problem on my iMac and I installed the Realtek High Definition Audio Driver from their website. The version number is This has worked fine for the last 3 weeks.

If you've tried this fix

TIP: Optical-out helps Boot Camp speaker problems

Thursday, May 13, 2010

John Borges used optical audio output to get around the problem of speakers not working from Windows running with Boot Camp:

I have a 2006 Mac Pro. When I upgraded to Vista, I could not get the line out to work. All sounds would come from the internal speaker. I have tried various things, including installing the RealTek drivers, as your site suggests. Loading the latest drivers did help: I did get sound but it was about 3db low.

The most reliable way to fix this problem was to use the optical output, which works great in both OS X and Vista. Fortunately I am using a receiver with an optical input. This also works fine with the Mac side. The only issue is that you lose the system volume control when you are using digital out.

One glitch is that the sound level control preference doesn't work. You have to use the volume controls on each app.

If you've tried this approach .

Newer Realtek audio drivers may not fix Boot Camp audio issues

Monday, June 7, 2010

Readers have previously reported that installing RealTek audio drivers in Windows in Boot Camp fixed a problem with speakers not working. However, Craig Seeman reports that the latest versions of RealTek drivers do not fix the problem:

I updated Realtek drivers from to currently available version and it does NOT fix the no-audio-from-back-speakers issue. I have Bootcamp 3.1 and Windows 7 Pro.

If you've seen this issue

Did updating Realtek drivers ever really fix Boot Camp speaker problems?

Tuesday, June 15, 2010

Craig Seeman followed up his previous report about current versions of the RealTek drivers not fixing speaker problems in Windows running with Boot Camp on Macs. Seeman thinks previous reports of it working may have been misinterpreting the results:

In fact those who believe they have it working but have low audio may actually be hearing bleed through as I noted the same thing. The key is watching the icon in the Audio Test app. It never lights. I tested all the other inputs/outputs and they all worked. Additionally I tried other audio devices using the line out on the back to ensure there wasn't something specific to the speakers or the audio plug. The back line out does not work under Boot Camp on MacPro. I had the same issue with Windows XP and Boot Camp 3.

what you think.

Meanwhile, Lada Kouklik is another reader with the problem: "I have experienced the same problem as stated below. I would appreciate any advice regarding this matter."

TIP: USB audio workaround for Boot Camp speakers problem

Wednesday, August 4, 2010

John Borges found that using a USB audio adapter works as a workaround to the problem of Mac speakers not working in Boot Camp:

I had to help a friend with a 2009 iMac with the same problem, he installed Boot Camp just to play Starcraft II and his audio out didn't work in Windows 7. No updated Realtek drivers worked, and unfortunately he did not have an optical input on his amplified speakers.

I did find a relatively cheap and elegant solution. I had a 10-year-old SoundBlaster Live! USB audio adapter. I used it on my Mac Pro before to get my old unamplified microphone to work. It also functions as a very good audio output device for OS X and works well in Windows 7. I don't think it is available anymore but a quick check of Newegg showed several other USB Audio devices ranging from $10 to $40, several of which claim to work with Mac. I would recommend the Turtle Beach unit ($25) since I was familiar with them from my Windows days and they claim OS X support.

Any way I gave my buddy the old Soundblaster and the sound is great coming out of that box. The only issue is that I may want it back since it sounds better than the stock Mac audio hardware. (Moving the analog electronics outside of the computer enclosure makes big difference that you can hear on good speakers.)

I know that the time I spent on this mess was worth many more times the $25 but I guess we don't want to admit that our shiny new expensive Mac has a problem that Apple doesn't care to fix.

If you've tried this approach

More on speakers in Windows 7 and Boot Camp

Wednesday, February 2, 2011

Like some other readers, Richard Jackson found that installing Realtek drivers fixed a problem with external speakers with Windows 7 and Boot Camp:

I read the posts concerning no external speaker sound after installing Boot Camp 3.2. I downloaded and installed Realtek driver version and all is well. I have an early 2008 20" iMac, Windows 7 Pro, Boot Camp 3.2.

If you've tried this

TIP: Reader says Boot Camp 3.2 fixes speaker issue

Monday, April 25, 2011

Although Apple doesn't mention Windows speaker problems as an issue solved by Boot Camp 3.2, Mirob in Slovakia said the update did the trick. Mirob describes what happens for non-English systems:

I had similar problem with external speakers on my new iMac 27" early 2011. I sorted out my issue when I upgraded Boot Camp version 3.1 (included first DVD with OS) to version 3.2. Now everything works fine. If you use another language than English, you must install Boot Camp with parameter like here: BootCamp_3.2.2792.exe /EL). If everything is fine in your device manager, there will be change in audio driver from High Definition audio Device to Cirrus logic CS4206 A (AB24).

If you've used this approach

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Reader says no Bluetooth in Boot Camp 3 | Top of Page |

Tuesday, September 15, 2009

Edward Yost can't get Bluetooth to work in Boot Camp 3:

I can't use blue tooth devices with Boot Camp Windows XP SP3. also cant play the game medieval total war gold edition -- probably the drivers for an nvidia geforce 9400. It's a 2 GHz GHz Mac mini, 4 MB RAM.

Reader notes that some Boot Camp 3 drivers install, others don't

Monday, September 21, 2009

Responding to a report of Bluetooth not working in Boot Camp 3, Marika von Sydow noted that Apple's Bluetooth drivers installed, but others didn't:

Bluetooth (AppleBluetoothEnablerInstaller.exe) installed OK directly from the disc. (Path="DriveLetter"\BootCamp\Drivers\Apple) AppleBluetoothInstaller turned out to be not necessary on my system. However, IR Receiver and Apple Internal Keyboard (of all things) did not complete successfully that way. The track pad did! This is a MacBook (original) - 2GB RAM 250G HD (not original) Snow Leopard Boot Camp running Windows XP Pro.

If you've seen this

TIP: Reinstall of Win 7 fixed Boot Camp 3 applehfs.sys blue screens | Top of Page |

Monday, September 21, 2009

Adam Sonzogni started having blue screens in Windows Vista when he installed Apple's Boot Camp 3 drivers. It continued with an upgrade to Windows 7. A clean install of Windows 7 stopped the blue screens:

I was very happy with MacDrive 8 on my 32-bit Windows Vista Ultimate install. But, to be safe, before upgrading to the Boot Camp 3 drivers, I uninstalled MacDrive and rebooted. I then installed the Boot Camp drivers. I then started getting random blue screens that blame applehfs.sys.

I then upgraded to Windows 7, with the same results. A clean install of Windows 7 replacing the upgrade install from Vista took care of everything. But it was especially frustrating; multiple reinstalls of the Boot Camp 3 drivers did nothing.

I was not sure whether it was a bad file from the Boot Camp drivers install or a bad uninstall of the MacDrive. But, it was almost 18 months since I first installed Vista so it was a good excuse for a clean install.

The file applehfs.sys is part of the Apple Boot Camp 3 driver package.

If you've seen this issue or tried this approach to fix it

Boot Camp 3.0 and Win 7 problems with Trackpad, illumination | Top of Page |

Wednesday, September 30, 2009

Ziga Turk reports three problems with running Windows 7 in Boot Camp 3.0. Most notably, there's a trackpad problem that he says can be dangerous. Turk also reported problems with display and keyboard illumination:

Here's what is quite critical and does not work with on 2009 Unibody 13 inch MacBook Pro and Windows 7 Enterprise RTM (final) version (64 bit):

  1. Trackpad. I was reading horror stories about the previous versions, so some may really feel the 3.0 one is an improvement. In fact it has one simple bug. If you drag one finger and lift it while dragging, this is interpreted as a click. It can be very dangerous, especially if you have "click and hold" turned on. This can be easily demonstrated for example in Paint application. Select a pen, than work your finger on trackpad without "clicking". You will start to see the dots appearing.
  2. Display brightness. It cannot be reduced to less than 50 percent, so it is always between bright and very bright. This can be disturbing in poorly lit rooms. Even so I am not getting much less autonomy than on OS X, proving that Windows 7 do have very good energy management. Light sensor does not work, but one can live without it.
  3. Keyboard illumination. Similarly, the brightness cannot be reduced to less than 50 percent, again draining battery.

To put it briefly, using a MacBook with Windows 7 under Boot Camp 3.0, using the trackpad is dangerous, because you may accidentally move files around and do other harm to your texts, spreadsheets.

If you've seen these problems with Boot Camp 3 and Windows 7

Another reader on Boot Camp 3, Windows 7 and Trackpad, illumination

Wednesday, October 21, 2009

Greg Divers responded to the report Boot Camp 3.0 and Windows 7 problems with Trackpad, illumination:

Windows 7 Ultimate 64-bit works fine. Just the keyboard illumination I can't stop. The trackpad work fine.

If you've seen one of these problems

Windows 7 won't run on new iMac--vga.sys driver doesn't load, black screen | Top of Page |

Monday, October 26, 2009

Robb Rinard can't get Windows 7 to boot on a new iMac with Boot Camp 3. He found that the vga.sys isn't loading:

I purchased a brand new 27" iMac today as they unloaded them off the truck at Best Buy. It's the version with the ATI video. I ran Boot Camp 3 and split the 1TB drive into to 460GB partitions and Windows 7 installed cleanly with no problems. When it rebooted and was starting Windows for the first time (finishing the installation), I see the Windows red/green/blue/yellow animated logo for ten seconds, then the screen goes black and it hangs infinitely.

I tried booting safe mode and it says I need to let Windows 7 installation finish before booting safe mode.

I dug deeper and found you can cause windows to log all it's boot activity. All drivers load, except that vga.sys did NOT load. (NDProxy.SYS also didn't load.) That's a big honking problem. You won't have any display if vga.sys doesn't load, until you get booted and install the ATI drivers for Windows 7.

[NOTE: This bug was fixed with the January 2010 update, described above.]

TIP: 3 suggestions for Win 7 not booting on iMac

Tuesday, November 3, 2009

Three readers sent in suggestions for video driver problems with booting Windows 7 in Boot Camp 3 on an iMac. One was to run a repair computer option during the boot process. Another saw the problems on a real PC. A third said only 64-bit has the problem, that 32-bit Windows 7 works fine.

1. Terry Thiel sent a procedure for fixing driver issues with Windows 7 in Boot Camp 3 on iMacs:

Connect a USB keyboard and mouse, then follow these steps:

Run the Boot Camp Assistant in OS X as normal and create a partition when asked, then insert your Windows 7 disc to reboot and begin the process proper. Windows 7 requires the NTFS file system, so once in the installer just select your new partition (labelled BOOTCAMP), click on Drive options (Advanced) and choose to format it.

Then select the newly formatted partition and continue. Windows 7 will begin installing, and once it gets almost to the bottom of its checklist, it'll try to reboot. Now, if you leave it here, you'll get so far and see the black screen. Any further attempts to reboot will bring you to the same dead end.

Instead, restart and press a key to boot from the Windows 7 disc when prompted. Rather than running the installation again, choose the little option at the bottom to Repair your computer. Decline any suggestions that pop up until you see a list of options with Command Prompt at the bottom. Choose that option. At the Command Prompt, type DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS to delete the default ATI driver, then close the window and reboot. This time, Windows should successfully initialise a more appropriate display driver, allowing you into the desktop. From here insert your OS X disc to install the relevant hardware drivers as you normally would, then run Windows update to clear up any leftovers.

NOTE: since this was published, we received more detail on this suggestion, posted below.

If you've tried this suggestion

2. Harold Kitching saw the problem on a Compaq PC, and ran Windows updates:

I had the same problem when I installed Windows 7 on an inexpensive Compaq laptop that I use for occasional meetings. The problem was resolved when I ran Windows updates, which downloaded and installed the required VGA update.

3. Plug in a second disply. Robb Rinard updated his previous report about Windows 7 black-screening on an iMac in Boot Camp 3 when trying to boot. (He previously said that vga.sys wasn't loading.) He narrowed it down to the 64-bit version of Windows 7. The 32-bit works:

I did a bunch more testing today and came up with the following:

  • The black screen problem is that for some reason, Windows 7 running on this new ATI 4670 card sends the video to the secondary monitor, leaving the primary display black. If you merely plug another monitor into the Mac, you get display just fine.
  • After 4 attempts I gave up trying to install Windows 7 64-bit on the Mac 27". It fails on the final reboot and just restarts setup over and over.

I got a copy of Win 7 Pro 32-bit and it installed fine on the first try on the same new iMac. It seems the 64 version has some issues.

NOTE: since this report, readers have expanded on the second-monitor approach, and got to work. See below.

If you've tried these suggestions

Bill Milligan was looking for a fix to the same problem:

I have the same exact problem. I get no video after the 4 colors when booting to Windows 7 after installation. If I hit Enter then it reboots so I am stuck in a loop.

TIP: Workaround for iMac/Win 7 bug using second display

Wednesday, November 25, 2009

Several readers report on their success with a suggested workaround for problem with running Windows 7 on new iMacs in Boot Camp 3. The workaround is to work from a second display. Previously, Robb Rinard almost had the answer, but couldn't get it to work. Gary Tussey got it to work by adding a new step:

I tried Robb Rinard's fix of using the minidisplay port to see the rest of Windows 7 install. However, one thing he forgot was to remove the install disk out of the computer. This allows Windows 7 to load as it is -- and it works fine. More testing will commence.

Greg Fitzgerald also got this to work, and offered an explanation:

Apparently, with the new 27 inch iMacs, when Boot Camp is installing, it outputs to the Display port as it thinks this is the primary monitor. This doesn't occur until about the end of the install. So it appears to be hanging during the install, but it's just that the video output is not being sent to the iMac monitor.

A solution is to plug a second monitor into the Display port and continue the install. After installation, have Windows update run, and for me at least, it downloaded an updated driver and that fixed the problem.

After installing the Mac drivers with the Snow Leopard disc, it installed an incorrect sound driver. I ended up with two when looking in the Windows Device Manager window. I just deleted the non-working one, and restarted, and now everything is working well.

If you've tried this, please how it worked.

Meanwhile, Marc Maguire had no luck with the suggestion to avoid 64-bit Windows 7:

When I try and boot 32-bit Windows 7, I get nothing but black screen.

Using second monitor for installing Win 7 on iMac

Monday, December 7, 2009

Ekow Budu-Amoako verified a fix for the problem installing Windows 7 in Boot Camp on iMacs. He used a second monitor:

The workaround for iMac/Win 7 bug using a second display worked perfectly for me. I managed to install Windows 7, and then updated drivers on the second display and my Mac screen turned on my 27-inch iMac.

If you don't have a second monitor hand, try this tip for removing a video driver to fix the problem.

More advice on second monitor workaround for iMac and Win 7 problems

Monday, December 28, 2009

Two readers reported success with using a second monitor to get around problems installing Windows 7 on new iMacs with Boot Camp 3. (See problem description here.) They also offered some additional advice. Gary Wayland said:

I too just purchased a new 27" iMac. After having the same problems with the boot up getting the black screen while loading Windows, I followed the thread of hooking up an additional monitor. Using a 27" Apple monitor that's running my Mac mini, the second monitor worked fine. Now your can continue the Windows installation. As soon as you get online the driver will download on the first update from Microsoft and suddenly the iMac monitor comes alive. Thanks for the Tip, saved me a lot of time!

David Higgins described how he got it to work:

Success. I finally got display connector to suit the new 27" iMac then a second monitor that would run on the new iMac (an old 17" LCD monitor would not work) so I tried the Win 7 Home Premium 64bit install again.

This time it worked. Toward the end of the install it switched to the second monitor then on reboot turned on the second monitor. It wasn_t until part way through installing Windows 7 updates (prior to running the Boot Camp update with drivers) that it actually switched back to the main monitor.

I did, however, have an activation problem since I also had Win 7 installed inside Parallels _ on the same PC _ inside OS X. Given it is the same PC, the same HD and I can only operate one partition at any given time I was a little bemused when told by the automated response that I was in breach of the license agreement. Eventually I got to talk to a real person and after typing a large number of digits, had my Win 7 install activated.

Mixed results on suggestion for iMac booting Win 7 in Boot Camp

Wednesday, November 11, 2009

Readers reported mixed results with a previous suggestion for fixing a problem with iMacs booting from Windows 7 in Boot Camp. It worked for William Sonntag:

A quick email to say this tip for black screen on 27" iMac with Windows 7 worked perfectly for me. Thanks!

The suggestion didn't work for Bill Milligan, who ended up using a virtual machine:

I had the same exact problem. I get no video after the 4 colors when booting to Windows 7 after installation. If I hit Enter then it rebooted, stuck in a loop. I tried Terry Thiel's suggestion, and after deleting this file, it would go to "Updating Registry Settings" and then it would reboot the machine.

I got it to work after trial and tribulation by using virtualization. I just can't boot into the Boot Camp Partition, but it works flawlessly in Parallels 4.0.

Joe Defranco got stuck:

I encountered the exact same problem that you reported while trying to install Windows 7 on the new 27-inch iMac. I did try Terry Thiel_s suggestion to get my new 27 inch iMac to boot into Windows 7. But, the prompts window says: could not find

C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS. I tried it several times with the same result. I'm assuming there's a space between DEL and the C:.

David Higgins didn't have luck either:

Trying to boot Windows 7 on a new 27" iMac and the screen goes black and doesn't recover. On Terry Thiel's precedure: Windows generated an unexpected error dialogue and failed to complete the installation after reboot (same issue as reported by Rob Rinard) on the new 27" iMac.

Reader confirms tip for running Win 7 on iMac: use 32-bit

Monday, November 16, 2009

Brehe Clinton had good results with a tip for getting Windows 7 to run with Boot Camp 3 on an iMac:

Regarding your article 3 suggestions for Win 7 not booting on iMac, I tried tip number 3, and it was exactly what I needed.

If you've tried this

Apple may fix iMac problem with Windows 7 this year | Top of Page |

Sunday, November 22, 2009

Apple is planning to fix bugs with iMacs and Boot Camp 3 and Windows 7 by the end of the year, according to Raymond Cranfill, who said that he heard it from an Apple Support representative. He also said that some previously reported suggestion of deleting a video driver didn't work (though some have reported success). Cranfill's report:

I've tried all three solutions suggested here, to whit, deleting the ATI driver file from the repair Windows 7 option, attaching a second monitor and using the 32-bit version of Windows 7. None worked. After deleting the ATI driver, the system goes into a reboot loop where it says the installation is damaged. Adding a second screen gets you further to the final screen for setting up the desktop, but at the very end, Windows loses access to the DVD drive and can't write the final few config files to disc. After a forced reboot, the Windows partition is no longer recognized.

Finally, the 32-bit version performs the same way as the 64-bit version with regards to both approaches, at least with the combination of the Core i5 chip and the ATI 4850 video card. AppleCare told me that it will require an updated firmware and new drivers to install properly and that these should be out before Christmas.

Deleting drivers works for Win 7 on iMacs for some readers

Sunday, November 22, 2009

Several readers report success with the workaround for the problem of running Windows 7 on iMacs with Boot Camp 3. They all used a suggestion for removing a Windows video driver. John Voss added some detail:

I used information on MacWindows website to get around the problem of a black screen in the final installation of stage of 64-bit Windows 7 Home Premium (the problem on your website listed as "Windows 7 won't run on new iMac--vga.sys driver doesn't load"). I used the approach suggested by Tierry Theil.

At the stage where the black screen appeared, restarted and booted directly off the Windows 7 installation disk. Then I used the Repair Computer option to get to a command prompt and deleted the file C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS and the restarted. Windows booted up to the set up page where the product key is entered and then to the desktop. The resolution was stuck at 1980 X 1440 but a trip to windows update supplied the correct driver and the resolution was fixed after restart. No problems then installing drivers from the OS X disk.

I greatly appreciate finding this information and resolving the problem relatively quickly.

Steve Prince in Cleveland also used the procedure: "I tried this suggestion and it worked perfectly!"

The same for John Oakley: "Worked for me, exactly as explained."

Reader success and failure with deleting Win 7 driver to fix iMac problem

Wednesday, November 25, 2009

James Hastings-Trew had success with the procedure for deleting a driver to fix problems with running Windows 7 on Boot Camp 3 on iMacs:

I tried this tip from your Boot Camp 3 Tips page and it worked like a charm. Thank you! Saved me ages of grief.

However, it did not work for Neil Bowen:

I tried doing this and it said that the driver did not show up. A matter a fact, everything I try doesn't seem to work.

If you've tried this, please how it worked.

TIP: iMacs, Boot Camp and Windows 7 -- another take on driver removal

Monday, November 30, 2009

Daniel Gómez, in Spain, sent another procedure for removing the ATIKMDAG.SYS driver from Windows 7 in order to make it run in Boot Camp 3. We've had two previous reports, here and here, from readers who provide procedures on how to do this. Gómez' differs in that he never got to the Repair Computer option or a command prompt, as previously described. Gómez' found away around it:

I've solved the problem with the following procedure:

  1. Run Boot Camp from Mac OS X Snow Leopard 10.6.2
  2. Install Windows 7
  3. Wait untill the loading Windows 7 screen so my screen turns black
  4. Reset iMac holding "alt" key so you can load Snow Leopard again.
  5. Run any application that let you work with NTFS partitions (in my particulary case I used MacFuse)
  6. Go to Bootcamp partition, search for "C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS" and move it to trash bin so we remove it from the system.
  7. Restart Windows 7 and it will finally load on your iMac Screen, then run update windows utility and install other drivers from OS X disc.

Hope it helps our MacWindows fellows!

I had to figure that procedure because the tip posted by John Voss (Repair Computer option to get to a command prompt and deleted the file) didn't work for me since my Windows 7 release never showed the Repair Computer option but instead would force me to reinstall windows or continue with the latest installation that would send me against the black screen again.

So for those who can't access the command prompt or don't have a second monitor to plug they can try my suggestion as it worked like a charm for me and I'm pretty sure will work for anyone

A reader named Phil found that the first description worked: Terry Thiel's tip worked for me. Thanks!

More success, advice in deleting driver for Win 7/iMac black screen

Monday, December 28, 2009

More readers reported success with removing a Windows driver as a workaround for black-screen problems installing Windows 7 on iMacs in Boot Camp. John Murray added some details of his experience that may be helpful:

After you have deleted the driver from the command prompt by typing in DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS, I hit return and the command prompt window told me that this driver was not found. Therefore, I knew it was successfully deleted. From there I closed the window and clicked the restart button. Now, at this moment, you have to eject your Windows 7 64x DVD or else you will still be stuck in the same cycle. Once the DVD was ejected, my 27" iMAC opened to the set up screen of Windows 7 64x beautifully. Thanks guys!

Jerry reported success:

I was installing Windows 7 home premium (64 bit) on my new iMac 27". I ran into the black screen issue. I used the deletion of the ATI driver method which worked perfectly for me.

Eddie Cosme used the orginal description of the tip:

I tried the tip by Terry Thiel (Nov. 3) and it worked great, thanks.

Boot Camp Win 7 fixed by Graphics Firmware Update 1.0 for iMac/Mac Pro, reader says

Friday, November 12, 2010

Peter Kuric confirmed that Apple's Graphics Firmware Update 1.0 for iMac and Mac Pro released earlier this year fixes the problem ofWindows 7 crashing in Boot Camp:

I was having issues running Win7 on a 2006 Mac Pro, it was BSOD-ing on the final part of the install where it boots into windows. The error was something about "attempting to reset display driver."

I installed the firmware update for my 7300GT and it resolved the issue.

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Another iMac/Win 7/Boot Camp 3 problem: blue screen during driver install

Tuesday, November 3, 2009

Mustafa Gokhan Uzunbas can't install Boot Camp 3 drivers in Win 7 on his new iMac:

My iMac goes to blue screen and reboots during Boot Camp driver installation. I just got a new iMac 24 inch 3.0 Ghz, 4 Gb RAM. When I want to set up Boot Camp for Windows 7 it crashes and restarts. It crashes during Boot Camp driver installation.

It seems that most of the drivers including ATI graphic cards are all installed, however Coprocessor (in device manager) and Boot Camp itself are not installed properly.

If you've seen this problem

Reader's IM programs stopped working in Boot Camp, Win XP | Top of Page |

Monday, November 9, 2009

Glen Berry's instant messaging programs stopped working in Boot Camp 2.1, but work in VMware Fusion:

I have a Mac dual booting Windows XP with Boot Camp and Mac OS X10.5.7, occasionally running the XP Partition as a VM with VMware on OS 10.5.7. Seemingly out of the blue, MSN Messenger, Yahoo Chat and Skype all stopped working when I am in the Boot Camp XP environment.

Repro: Boot into XP, launch application. Each threw the same error on start up. Error Message: "Runtime Error! * Program: C:\Program Files\Windows Live\Messenger\msnmsgr.exe * This application has requested the Runtime to terminate it in an unusual way."

Oddly enough, if I boot into OS X, launch VMware and boot the same Boot Camp partition as a VM, I can launch all three applications (Yahoo, MSN and Skype) and they work without any issues.

If you've seen this problem

Reader says PowerPoint played havoc with Win 7 in Boot Camp | Top of Page |

Monday, November 16, 2009

Ken Seattle was running Windows 7 in Boot Camp 3 until he ran PowerPoint--then it broke:

I know the marching orders are that Apple won't support Win 7 with Snow Leopard right out of the box, but I took the plunge and upgraded Snow Leopard and Windows Vista Home Premium to Windows 7 Pro. My machine is a 13 in MacBook Pro and everything seems to work well until I went to present a PowerPoint this week! Yikes. I don't know whether it was originally installed correctly or if my use of caused this, but my mini port doesn't work at all. So, when I was ready to present using Windows PowerPoint to a room full of people and it doesn't work -- that's a problem. It appears that the graphics driver is standard VGA. I tried loading the NVIDIA driver from their site (but it didn't install and I had a sense that this might be dangerous). So, maybe it is something that I did wrong or this simply a known issue until Apple officially supports Win 7 with Snow Leopard. Under Snow Leopard, the mini-display port works just fine.

If you've seen this

More PowerPoint problems with Win 7 in Boot Camp

Wednesday, November 25, 2009

Benjamin Delagoutte in Paris has a problem similar to a previously reported issue of display problems with displaying PowerPoint in Windows 7 in Boot Camp 3:

Same issue for me. Running Windows 7 on Boot Camp 3.0 with my MacBook Pro 13" Nvidia 9400M. No matter the projector, I'm only able to select 640x480 resolution. I'm using Mini-DisplayPort-to-VGA adapter from Apple. Very annoying. PowerPoint works fine when booted from Snow Leopard, however.

If you've seen this, please

TIP: A fix for Windows 7 wireless drivers on a MacBook Boot Camp 3 | Top of Page |

Wednesday, November 25, 2009

Steve Ballard reports a problem with Boot Camp 3 where Windows 7 could not access a wireless network. Luckily, he also sent us a fix:

I have the new MacBook (the one that came out on October 20, 2009) and I have Windows 7 installed, but the wireless wouldn't work and I couldn't find a solution anywhere on the web but it appears that a number of people have this problem. But I managed to fix it, what I did was I right clicked the network adapter in the device manager and selected update driver software. I then selected browse my computer for driver software and then selected let me pick from a list of device drivers on my computer. It populated a list so I went down to Broadcom (not Broadcom corporation) and selected Broadcom 802.11n (Broadcom). There were two that had the exact name so I can't remember which one I picked. But that seemed to do the trick.

If you've seen this problem and tried this suggestion, please

Readers verify fix for Win 7 wireless driver problem in Boot Camp 3

Monday, December 7, 2009

Two readers confirmed a fix for a Boot Camp 3 problem with Windows 7 wireless network access. James Lee reports:

I discovered the same problem as Steve Ballard had when installing Win 7 64-bit using Boot Camp 3. I try the solution provided by Steve and my MacBook is now working well: Select Broadcom 802.11n (Broadcom) in the device drivers list.

Andre Naime agreed, "Yep, did exactly how you said."

Reader says Win 7/Boot Camp fix for wireless network doesn't work

Sunday, August 15, 2010

Patrick Reese said that a reported fix for wireless networking problems in Boot Camp didn't work:

I've tried the following fix: TIP: A fix for Windows 7 wireless drivers on a MacBook Boot Camp 3. But it just gives me an error message that the software failed to install. My Internet still won't work in Boot Camp in Windows 7.

If you've seen this problem

Windows 7 Broadcom driver tip works for wireless in Boot Camp

Tuesday, September 14, 2010

Ankit verified a tip to get Windows 7 wireless networking running in Boot Camp, which is to install a driver that comes with Windows 7

My wireless driver wasn't installed, so I searched for a solution using my Ethernet connection and the Google search yielded your website. And I am happy to implement your solution to install the Broadcom 802.11n Network adapter, and it worked just fine. As a matter of fact, I am sending this e-mail to you using my wireless connection. Thanks a ton.

Reader confirms Boot Camp/Windows 7 wireless driver fix

Monday, January 24, 2011

Brandon Gleason confirmed a fix for a Boot Camp problem where Windows 7 could not access a wireless network. He also clarified the original a bit:

I just wanted to thank you tons for posting this MacWindows Win 7 Boot Camp wireless Internet driver fix. It worked and if you can update the post, where Steve Ballard says there were two options but he can't remember which one he picked, it is the Broadcom option that works.

Note that we also have another fix for the problem posted. If either of these works for you

TIP: Another fix for Win 7 wireless net problem in Boot Camp

Friday, January 14, 2011

Robert Olguin suggested an alternative fix for problems with wireless network connections in Windows 7 running on a Boot Camp Mac:

I had the same problem of not being able to get wireless Internet to work in the Boot Camp partition. After being unsuccessful with any of the suggestions I found on the web (including the MacWindows site), I tried this with success:

  1. Device Manager > uninstalled network adapter
  2. Scanned for hardware changes
  3. Windows found new hardware and installed Intel PRO/1000 MT
  4. Network Connection #2 (connected to my wire home network almost instantaneously)

Only time will tell if this solution will hold up in the long run but so far it's had me online in Windows 7 even after restarts within the virtual machine. Perhaps this process will be useful to others, as this seems to be a common issue.

If you've tried this approach

Reader verifies fix for Windows 7 Boot camp Wi-Fi problem

Monday, November 21, 2011

Catarina Marques verified a tip for fixing problems with wireless network connections in Windows 7 running in Boot Camp:

Hi, tried your tip ("Another fix for Win 7 wireless net problem in Boot Camp", January 14, 2011) and it worked. Thanks.

If this works for you (Also let us know what version of Mac OS X is installed.)

Current news on the MacWindows home page

Parallels Desktop 6 for Mac Windows and Mac without rebooting! Supports Windows 7 Aero, with graphics peformance up to 7 times greater than before. Supports Apple trackpad gestures, speech recognition, good notebook battery life, and more.

TIP: Boot Camp 3 fix for Windows 7 control panel crashing | Top of Page |

Thursday, December 10, 2009

Mike Bliss reported a problem and a fix with Windows 7 and Boot Camp 3:

I have a MacBook (2006) running Windows 7, and experienced a number of control panel crashes by navigating a few categories (back and forth) and then get a Windows Explorer error. This is related to two control panel items from Boot Camp 3 (Intel graphics cpl item and the IDT audio cpl). The fix is to remove these two files from the C:\windows\system32 folder - idtcpl.cpl and igfxcpl.cpl. No more control panel crashes!

If you've seen this problem and tried this fix

TIP: Fix for Windows/ Boot Camp hangs on crcdisk.sys: reset SMC | Top of Page |

Monday, January 25, 2010

Thomas Kreimes shared a fix for a problem where Windows stops booting in Boot Camp. He reset the Mac's System Management Controller (SMC):

I am a skilled IT guy and I had a nightmare trying to solve this problem via information I received via the Internet forums. I finally found the answer.

My wife complained that her Windows Vista Ultimate stopped working. That did not give me much to go on. It's an iMac 24" 3.06 GHz machine that is set to load Windows by default with Boot camp 2 (Mac OS X 10.5).

The boot up failed at crcdisk.sys and hung the system with the FAN going full speed. I booted Mac OS X and checked the fan speed with a product called "Fan Control." It was no help at all and showed me a reading of -1 rpm This led me to think that the temperature sensors had failed and the fan was going nuts in order to keep things cool as a default function.

After 6 hours of scanning the web and coming up with suggestions to reformat my partition I decided to reset the SMC. After doing so, the fan was quite and Windows loaded like a charm!

Here is a link for the reset instructions alongside of the many ailments it may cure.

This may be old new to you, but I felt it was worth mentioning because many people who are not as technical would opt for the re-partition option long before discovering this.

If you've seen this problem and tried this fix

TIP: Dealing with Boot Camp and Windows 7 16-bit color problem | Top of Page |

Tuesday, March 16, 2010

MrCyberdude wrote to report a video problem with Windows 7 in Boot Camp, and shared his workaround:

I found that Windows 7 in Boot Camp 3.1 changes the iMac 27" screen to 16-bit color, even when 32-bit is selected. This can be seen as a halo effect across the screen. Interestingly enough, the 2nd connected monitor is not affected. This can be demonstrated nicely by dragging a picture back and forth from screen to screen.

The latest ATI Catalyst driver 10.2 does not fix this. But if you manually upgrade the graphic card driver in Device Manager and point it to the Boot Camp 3.0 ATI folder, all looks good again. I have not had any noticeable issues thus far.

If you've seen this issue

Reader says fix for Boot Camp Win 7 color problem didn't work

Wednesday, May 5, 2010

An anonymous reader did not have luck with a previously reported workaround for a problem with Boot Camp and Windows 7 16-bit color depth:

I have this same problem. I gave MrCyberdude's solution a try, but sorry, it didn't work.

If you've tried this workaround

Reader says re-log to work around Win 7 Boot Camp 16-bit color problem

Tuesday, January 18, 2011

Hassan Al Hussaini reports that logging off of and on to Windows 7 stops the color from randomly switching to 16-bit in Boot Camp:

I had this problem before when I installed Vista then I upgraded to Windows 7 and still had the same problem. The problem occurs randomly, sometimes only 2 times a week, sometimes three times in a short period! Ten minutes go by and it goes back to 16-bit.

There is a solution and it's simple and basic and stupid as in it's tiresome if it happens to you often… Anyway, the solution is simply to log-off then log-in back! Once you sign out the colors change back.

I hope Apple does an Boot Camp update that fixes this issue because I had this issue with Boot Camp 3.0 too, not only 3.1 and 3.2.

If you're seeing this behavior

Sleep and Win 7 update crashes Windows in Boot Camp 3.1 | Top of Page |

Monday, April 26, 2010

Pete reports that waking from sleep mode occasionally causes Windows 7 to crash in Boot Camp 3.1. Things go worse when he installed upgrades to Windows 7. He rolled back the update and things went back to normal:

I have a MacBook Pro with Snow Leopard with all the Apple updates. I installed Windows 7 and upgraded to Boot Camp 3.1. For the most part it works fine, however, every now and then I get the blue screen error after restarting from the sleep mode.

On April 14th Windows did several updates. The next day the program just quit during reading an email. On restart, I got a message that the system had just recovered from a fatal error. Then a couple more crashes and I then I did a system recovery back to before the 14th. I took auto-update off to see what happens. So far, there's just the normal occasional crash in the sleep mode.

If you've seen this issue

Reader confirms Win7 crash on sleep/resume in Boot Camp 3.1

Wednesday, May 5, 2010

Tonmoy Ghosh confirmed last week's report that waking a Mac from sleep mode causes Windows 7 to crash in Boot Camp 3.1:

Regarding Win 7 crash on sleep/resume in Boot Camp 3.1. I see the same problem on my MacBook Air running Windows 7 x64 in Boot Camp 3.1. The blue screen points the system's power management driver.

If you've seen this problem

More Boot Camp Win 7 crashes with sleep

Tuesday, June 15, 2010

Amir Siddiqui has the problem of Windows 7 in Boot Camp crashing when waking from sleep. He's also seen the problem reported around the web:

I just wanted to let you know that I have also seen crashes on Windows 7 using Boot Camp 3.1 that fit the description you provided on your website. I am using a 2008 MacBook (Summer 13 Inch) running a Core 2 T8300 with Windows 7 x86 and Snow Leopard 10.6.3. I have searched the web and found many other people experiencing the exact same problems, and there seems to be no resolution, at least to my knowledge.

If you've seen this

Another Win 7 symptom on sleep/resume in Boot Camp 3.1

Tuesday, June 22, 2010

Joaquin Merzo in the UK has the previously reported problem of Windows 7 in Boot Camp crashing after waking from sleep. However, instead of a straight crash, Windows 7 gets gradually worse before crashing:

Windows 7 cannot be re-awakened fully from sleep. It partially works, in that I can select Windows applications can, but the applications cannot be closed. Gradually less is available and Alt,Ctrl,Del does not work, I cannot be shut down or reboot from the task bar. Eventually the task bar disappears altogether, forcing me to do a power off. This is an iMac computer 2.8Ghz Core i7 / 4Gb Ram / 2Tb hard drive with Boot Camp 3.1.

If you've seen this

Another case of Windows 7 BSOD in Boot Camp wake from sleep

Wednesday, February 2, 2011

Christopher Nugent is another reader who is sees Windows 7 crashing in Boot Camp when the Mac wakes from sleep:

Just wanted to let you know that I'm also experiencing this problem with Boot Camp 3.2. I'm running Windows 7 on a new MacBook Pro and it consistently gets as BSOD after waking up from sleep. That, however, is the only time.

If you've seen this problem, has updating to 3.2 helped?

Boot Camp 3.3 doesn't fix BSOD wake from sleep; touch pad driver may be culprit

Tuesday, January 31, 2012

Guy Paddock reports that last summer's Boot Camp 3.3 update did not fix the problem with Windows crashing (aka, Blue Screen of Death, or BSOD) upon waking from sleep. Boot Camp 3.x is the version that comes with Mac OS X 10.6 Snow Leopard. Paddock also offered a suggestion:

On MacWindows, you asked people to report whether updating Boot Camp has helped with the wake-from-sleep BSODs (stop code 7e). I can confirm that it does not -- I am experiencing BSODs when waking from sleep with Boot Camp 3.3 installed. It doesn't happen every time, but does happen fairly regularly (probably every 5th or 6th time the system wakes from sleep). The fault appears to be with the Apple Touch Pad driver ( aapltctp.sys). The following post has recommended downgrading the Touch Pad driver to the one from Boot Camp 2. I will try that next.

If you've tried this, or finds that Boot Camp 3.3 fixed or didn't fix the problem

TIP: Using Hebrew and Arabic Windows in Boot Camp on new Macs | Top of Page |

Wednesday, May 5, 2010

Joel Amar discovered that on new iMacs and MacBook Pros, he could no longer install Boot Camp drivers in Hebrew and Arabic versions for Windows. He found the cause of the problem, and a solution:

Since the last iMac models (21.5" & 27") and the new MacBook Pro (i5 and i7) it is not possible to install Boot Camp drivers on Hebrew or Arabic User Interface Localized version of Windows (XP, Vista or 7) and probably on many other localized versions.

No error message or indication appears during installation, but after restart only the Boot Camp control panel and HFS drivers are installed. Missing are all the Apple drivers (Bluetooth, iSight, Keyboard, etc..), Cirrus, Intel, Broadcom, Atheros drivers......Read entire story here

Win 7 MacBook trackpad stuck as a secondary clicks

Wednesday, May 5, 2010

Randall Herra has a problem with his trackpad settings in Boot Camp 3.1 and Windows 7:

I installed Windows 7 Ultimate on the new MacBook Pro (Boot Camp 3.1). When I try to configure the trackpad's mouse settings for the right click, I did checked the primary and secondary option, but now, the trackpad only works as a secondary click and can not go back. When I try to remove the check again, it does not allow me to.

If you've seen this problem

Reader response to Boot Camp 3.2 update: an improvement and a problem

Monday, November 29, 2010

Eric thinks the Boot Camp 3.2 update makes Windows XP run better on his Mac:

I upgraded to Boot Camp 3.2 running Windows XP. No problems upgrading. Seems that the system runs faster. Graphics and colors seem smoother and more refined.

On the other hand, Luca Capanna can't perform the upgrade without crashing:

I've tried to update Boot Camp drivers from 3.1 to 3.2 but it always shows me an error that it cannot continue. It then crashes and closes the installation process. I've tried using Apple Update but also downloading the 32-bit version. Nothing works, I have the same issue.

If you've seen this problem

TIP: repair Boot Camp in Windows enabled upgrade to 3.2

Monday, December 6, 2010

Temujin Kuechle responded to last week's report by a reader who can't upgrade from Boot Camp 3.1 to 3.2. Kuechle found a fix:

Boot Camp 3.2 wouldn't install. I tried a few things that didn't work at first, like installing Boot Camp 3 from the install DVD. Didn't work. I was about to erase BC entirely through the control panel to remove software until I noticed the option to repair. After repairing the installer in for BC 3.1 all of the following upgrades have worked correctly.

If you've tried this approach

Dec 12 Update: Kuechle sent this clarification:

I repaired the installer software in Windows for the BC 2.1, then upgraded to 2.2, then installed 3.0 from DVD, then updated to BC 3.2. if SoliWorks was Mac OS X native, I wouldn't be doing any of this.

Boot Camp 3.2 creates graphics problem for reader

Monday, December 6, 2010

Barney Smith in Austrailia has a problem since upgrading Boot Camp to version 3.2:

I find that I keep losing the graphic driver, as when booting in Windows 7 32 bit, it keeps reverting back to 1280 resolution, versus 1440, which it originally displays when you load the drivers.Very frustrating.

If you've seen this problem

Another report of Boot Camp 3.2 video driver problem

Wednesday, December 22, 2010

Leon Gelbak in Austrailia responded to the report "Boot Camp 3.2 creates graphics problem for reader:"

I have the same issue. Initial install was fine, the resolution was ok, after some software installation -- MS Office, Eset Antivirus, VLC player, Windows updates -- the machine was restarted in Mac OS, then when it returned to Windows 7 Pro, the display driver was changed to a standard VGA. I have tried to remove and re-install the driver, downloaded drivers from the NVidia site, no luck. I have loaded the latest version of Boot Camp and this occurred about one week ago.

If you've seen this problem

TIP: workaround for Win 7 video resolution problem in Boot Camp 3.2

Wednesday, December 29, 2010

A reader in our discussion forum posted a solution to the problem with Boot Camp 3.2 in which Windows 7 keeps reverting to a lower video resolution. He was also seeing an error message "Hibernate & Sleep Unavailable due to legacy driver vgasave." This was the gyst of his fix:

The original Nvidia driver had been flagged by Windows 7 (reason unknown). I manually disabled the driver. After disabling the Nvidia driver, I reenabled the driver and rebooted.

You can read his full post here. If you've tried this fix, , or post a note in our discussion forum.

Mac Bootcamp 3.2 problem with PowerPoint 2010 and 2007

Friday, December 10, 2010

Jeff West has a problem with the new Boot Camp 3.2 and PowerPoint. He found a fix for PowerPoint 2010 but not for 2007:

I cane across your website when I was looking for solutions to a problem I am having with PowerPoint 2007 running on a MBP 15" i5 in Boot Camp. It is referenced in a thread here and there is a workaround for 2010 but not 2007. It has something to do with a keyboard layout change that was made in 3.2. It's really annoying. It took hours for me to find an answer for 2010 and I still don't have one for 2007.

If you've seen this issue or know of a solution for PowerPoint 2007

TIP: Workaround for problem with PowerPoint 2007 with Boot Camp

Monday, December 13, 2010

Dave Robbins suggested we search the Apple forums for a solution to problems running PowerPoint 2007 in Windows 7 on a Mac with Boot Camp. We did, and found this workaround:

  1. In Windows 7, open Control Panel
  2. Press "Change keyboards or other input methods" from "Clock, Language, and Region"
  3. Press "Change keyboards..."
  4. Press "Add..."
  5. Roll down "English (United States)" (if it's not already expanded)
  6. Select "US"
  7. Press "OK"
  8. Press "OK"
  9. Press "OK"
  10. Close the Control Panel

If you've tried this

Reader confirms fix for PowerPoint in Boot Camp

Monday, December 20, 2010

Peter Schott confirmed last week's fix for problems running PowerPoint 2007 in Windows 7 on a Mac with Boot Camp: I tried this on MacBook Air 13" running latest Boot Camp v3.2 upgrade. It works fine.

Reader verifies " Change keyboards" fix for PowerPoint in Boot Camp Win 7

Monday, January 3, 2011

Howard Levin verified suggestions for fixing PowerPoint problems with Windows 7 in Boot Camp by changing a keyboard setting in Windows. It was described for PowerPoint 2007, but it worked for Levin with PowerPoint 2010:

I ran into the same problem. MacBook Pro, Boot Camp latest version, Windows 7 x64 and PowerPoint 2010. Changing the keyboard works. Hope it doesn't cause problems with other programs.

If you've tried this suggestion

Boot Camp/PowerPoint fix verified

Wednesday, February 16, 2011

Dave Bishops confirmed a fix for Boot Camp problems with PowerPoint for Windows:

The Boot Camp 3.2-PowerPoint 2010 fix--That is just incredible! You have saved me from a great deal of unproductive time, let alone loss of time with my family.

If you've tried this

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Windows 7 blue-screening on MacBook Air in Boot Camp

Monday, December 13, 2010

Two readers in our discussion forums (here and here) are reporting that new MacBook Air (late 2010) crashes when they try to boot with Windows 7 using Boot Camp. Both report a blue screen displaying "applemtp.sys." One reader also reports the message DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS.

If you've seen this problem or post a reply in the forum.

Readers confirm MacBook Air Win 7 BSOD in Boot Camp

Monday, January 3, 2011

Two readers confirmed problems of Windows 7 blue-screening on MacBook Air in Boot Camp. Benjie Kang gets the same error message as previously reported:

Regarding Windows 7 blue-screening on MacBook Air in Boot Camp, I also encountered the same issue, DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS.

For Lesieur Lessard it occurs only at one time:

BSOD on MacBook Air using Boot Camp: It happens after I try to turn off Windows automatic update.

If you've seen this problem

Boot Camp 3.2 fixed readers Win 7 blue-screening on MacBook Air

Monday, January 10, 2011

Benjie Kang updated his previous report about MacBook Air Windows 7 crashing, but also reports another problem:

After I updated to Boot Camp 3.2, it seems BSOD has gone. But there is annoying issue that scan disk when boot Windows 7 every time after I operated Mac a while. The same issue encountered with Boot Camp 3.1 too.

If you've seen either of these issues

TIP: Win 7 "crash" in Boot Camp not what it appears to be

Wednesday, November 2, 2011

John Ames responded to previous reports of Windows 7 crashing on a Mac running Boot Camp after waking from sleep. However, while other readers reported blue screens, his was black. It turns out that Windows had not crashed, but the screen brightness had been turned off:

I put Win 7 Ultimate to sleep a few days ago and it refused to wake the next morning. A Win restart results in a hard crash immediately after password login. I'm up to date with Snow Leopard, firmware and Boot Camp on MacBookPro i7, quad 2.2 gig model.

But it was not stuck sleeping as I had thought. In my case the problem was not Boot Camp but a Windows 7 Power control panel setting. Some how the Brightness was set to "0" for Power on. (I forget, but it's probably called something else in Windows.)

Thankfully I had not started a restore. To get into Windows 7 I simply removed the power cord after booting into Win. I hope this helps someone; it drove me nuts for several days.

If you've seen this issue .

Reader has Windows booting problems with Boot Camp 3.2 update

Monday, December 20, 2010

Patrick Fox is having problems booting Windows since updating Boot Camp to version 3.2:

I recently updated to 3.2 and the following has been my experience:

  • About 90% of power-ups start in Windows recovery mode. Once recovery mode has run (usually 5 minutes or so) and the MacBook restarts, or if I power it off and back on by holding the button down, it will proceed to boot normally.
  • Windows will sometimes not boot all the way into Windows, requiring a hard restart (holding the power button down).
  • Windows Aero sometimes does not work after booting.

I'm a software engineer and have otherwise been in IT for 15 years now. This has certainly proven to be a very poorly tested release, and I'm pretty surprised that Apple let it get out the door. I actually use this MacBook for my main development machine so this has been an annoyance that I don't have time for. I have the Spring 2010 15" MacBook Pro i5 2.4 GHz with 8 GB of RAM. I spend more time in Windows, but go back and forth between Visual Studio and XCode. I think I'm going to try the NVidia drivers (although I know they're not certified), and if I have the system freeze issues, then I'll try reverting to 3.1 before I get sick of it and do a fresh install to wipe the unwanted registry/driver footprints.

If you've seen this problem

Option-boot workaround for Boot Camp 3.2 Windows boot problem

Wednesday, December 29, 2010

Temujin Kuechle responded to last week's report "Windows booting problems with Boot Camp 3.2 update," reporting how he gets around the problem:

I have experienced a similar issue. I haven't been recording the boot issue with Windows (XP pro sp3 x86). I noticed that if I tried a restart from within Mac OS 10.6.4 then Windows often won't boot up. I tried a shutdown and then start up with option key depressed. This seems to work for me mostly. I have had the start in safe mode issue a few times but can't remember specifics right now.

If you've seen this problem

Boot Camp 3.2 breaks reader's Volume, Brightness controls

Monday, January 10, 2011

Eddie Lee found several buttons no longer functional after updating Boot Camp:

I updated to Boot Camp 3.2 and I noticed my Eject ,Volume, and Brightness buttons are no longer working. Is there anyway can fix this problem?

If you've seen this problem

Another report of Boot Camp problem with Volume, Brightness controls

Wednesday, February 16, 2011

Mark Dodd confirmed a previously reported problem:

Regarding "Boot Camp 3.2 breaks reader's Volume, Brightness controls," I've also seen this problem, as well as Boot Camp no longer showing up in the task bar under Windows 7.

If you've seen this

Boot Camp Windows 7 BSOD with wireless adapter

Friday, September 2, 2011

Richard Penninger discovered the Windows 7 installed with Boot Camp crashes intermittently with the built-in wireless adapter. (Our Boot Camp 3 Tips and Reports page has several reports of device-driver related blue-screen crashes with Windows 7.) Here's Penninger report:

I have Boot Camp 3.2 installed with Windows 7 32-bit on my MacBook Pro Core i5. Whenever I resume from sleep mode I have a 30 percent change of getting a blue-screen-of death (BSOD).

I figured out that it might be caused by the wireless adapter. I disabled it and now it seems to work better. If I turn the WiFi adapter back on, the problem returns. I have the Broadcom driver installed from 21/8/09. There seems to be no update for this one.

If you've seen this issue .

TIP: Fixing an audio "pop" in Win 7, Boot Camp Mac

Tuesday, December 20, 2011

Harm Dijkman found that on his Mac running Boot Camp, Windows 7's Eco mode in the Energy saving settings caused an audio "pop" sound:

I bought a second 24-inch Cinema Display, which I connected to my Mac. I also made a clean install of Windows 7 in Boot Camp, and discovered a annoying error, which I didn't have before.

Whenever I loaded Windows 7, there was a single 'pop' sound that came from the Cinema Display's speakers every time Windows loaded up the sound driver for the display and activated the speakers. It happened sometimes from one display, sometimes form the other one, and sometimes both. The sound only pops when I haven't used any audio for a minute or so. This sound never happens when loading the OS X partition.

I've found the solution. It had to do with the Energy Safety mode of Windows. Beside the regular option, there is also an eco mode, which I turned on. This mode also looks at the drivers, and if too long unused, they are switched off. This causes the ACD to pop every time.

If you've seen this

Reader problem with 2nd display in Boot Camp 3.3 and Windows

Monday, March 26, 2012

A reader in our forums reports that a second display does not work when booted from Windows 7 with Boot Camp 3.3:

The Displays control panel behaves as if the monitor is there -- it shows that there are 2 active mionitors and I get to choose either extended display or mirroring. Neither work -- my TV has no input signal at all. The driver also has its own control panel and which shows that the VGA device is connected and working -- it also gives me extended and mirroring options, but the result is the same.

If you've seen this problem , or post a note in our forum.

Boot Camp 3.3 fixed Apple keyboard problems in Windows

Monday, April 2, 2012

Kevin Sydor just updated Windows on his Mac to Boot Camp 3.3, the most recent version that comes with Snow Leopard, and reports that it fixes problems with the Apple keyboard in Windows: For me, Boot Camp 3.3 fixed two problems, on a fresh Windows 7 64 bit install using Boot Camp:

  1. Fixed Apple wired aluminum keyboard support for function keys, and disk eject.
  2. Probably related, but also fixed a HUGE problem where wired aluminum keyboard was not recognized after booting from Windows to Mac OS X.I am very pleased with 3.3 due to the above.

Related: Boot Camp 3 Tips and Reports; Boot Camp 4 Tips and Reports

Mac with Windows/Boot Camp can't save Word to Mac Server

Monday, October 8, 2012

Jim Valentine has a file sharing problem with a Mac mini booted from Windows XP with Boot Camp. Word for Window can't save files to a Mac OS X 10.6.8 file share from within Word. The user can copy the file to the server. Other Macs running Windows, including one using Parallels 7, don't have this problem.

If you've seen this problem . Valentine's full report:

My setup: The "Server" is a Mac Pro running Snow Leopard 10.6.8 (which also has Parallels 7 running Windows XP SP3). The operating systems and applications are on an SSD drive in the Mac Pro. I use Snow Leopard on the Mac Pro to host file sharing for the network, with a shared folder on a second hard drive in the Mac Pro. This shared folder is the only folder on the partition. SMB is enabled for this folder using Guest access (no user checked under Options). There is a common workgroup name (WORKGROUP) setup under WINS in the Network Prefs, and Guest Access is enabled under Accounts.

The network consists of the Mac Pro, a MacBook Pro running Snow Leopard, and two Mac Mini's running Windows XP. Leopard is the Mac OS, but the Mini's boot directly into Windows XP using Boot Camp.

The problem: One of the Mini's (running Windows) gets an "Access Denied See Your Administrator" when trying to save a file back to the server from within Word or Excel after modifying it. The file resides on the server, was opened directly from the server, modified on the Mini running Windows, then the "Save" command is used to attempt to save it back. They are usually Microsoft Office files - .doc and .xls - although it may be an issue with other file types.

None of the other Windows XP setups on the network have this problem (the other Mini, and the Windows XP running in Parallels on the Mac Pro). I've tried everything I know how to do and/or could find on the internet to resolve this short of re-installing everything on the Mini.

What we do now to get around this problem is save the file to the desktop of the problem Mini, then copy the file back to the server, choosing "Yes" to the question "This file already exists, do you want to replace it..." So the problem does not seem to be a basic setup problem, as the Mini can access the server, open files, and save to the server by copying. It can create folders on the server, etc. Of course I've checked the privileges of these files and all folders they nestle in multiple times.

Reader problem with Magic Trackpad and Windows 7

Jim Gross's new Apple Magic Trackpad won't connect to Windows 7 running Boot Camp 3.3:

I recently bought a Magic Trackpad and Wireless Keyboard to replace a Logitech De Novo Edge that broke. I'm using these with a Mac Mini from 2010. They work fine in OSX Snow Leopard, but I have been unable to get the trackpad to pair with Windows 7. I get the endless connecting message. The Wireless Keyboard connected just fine.

I'm running Boot Camp 3.3 drivers.

We note that the newest version of Boot Camp that will run on Jim's mini 2010 is 4.x. However, Apple documentation states that the Trackpad should work with version 3.2 and later.

If you've seen this problem

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