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Boot Camp 3 Tips and Reports

Working with Snow Leopard and

Updated February 8, 2010
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If you’re using Leopard about any problems or tips.


 

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About Boot Camp 3

Boot Camp is Apple's solution for booting a Mac directly from Windows instead of Mac OS X. Boot Camps comes with Mac OS X.

Snow Leopard's Boot Camp 3.0 added read-only support for access to the Mac partition from within Windows, enabling Windows users to copy files to the Boot Camp partition, but not the other way around. Previous versions of Boot Camp did not provide any access to the Mac partition. (Mediafour's MacDrive does provide read-write HFS drivers for Windows.)

Boot Camp 3.0 also improves Windows drivers, particularly for trackpads in Mac notebooks. You can now use tap-to-click for a mouse click within Windows. The new drivers are also reported to fix the problem of conflict between the trackpad Windows driver and the NVIDIA graphics driver that could cause crashes with Windows video applications.

Windows users can now control how an Apple Cinema Display power button functions. You can also disable the brightness controls. These functions are included in the Boot Camp control panel. There is also a new command-line feature that enables a system administrator to remotely change the startup disk setting for a Mac running Windows.

Boot Camp 3 Version History

Apple fixes iMac/Win 7 black screen bug; Win 7 Boot Camp now officially supported

Thursday, January 21, 2010

Apple released a set of Boot Camp updates aimed at officially supporting Windows 7 and at fixing an incompatibility between new iMacs and Windows 7, specifically the bug that causes the screen to go black when installing Windows 7. The updates include several versions of a general Boot Camp 3.1 update (which addresses several issues), a graphics firmware update for iMacs and Mac Pros, and Windows 7 drivers for iMacs. Apple also provided directions for applying the upgrades to fix the Windows 7 black screen problem. Specifically, these are the updates:

If you've installed these updates whether they fixed Windows 7 problems.

Apple: some Macs won't support Win 7 in Boot Camp

Tuesday, November 3, 2009

An Apple support article states that Apple will support Windows 7 in Boot Camp by the end of the year, presumably fixing many of the problems MacWindows readers have reported. However, Apple also says in the article that it will not support Windows 7 in Boot Camp on several iMac, MacBook Pro, and Mac Pro models released in 2006.

Although MacWindows readers have reported running Windows 7 in Boot Camp with (and without) some minor issues, we have reports of Windows 7 not booting on iMacs, appear the result of a video driver issue. We have a number of reports today on this issue.

[NOTE: This bug was fixed with the January 2010 update, described above.]

Magic Mouse support better in Boot Camp 2 than in Boot Camp 3

Monday, November 30, 2009

Apple says that Magic Mouse support for Windows is actually better in the older Boot Camp 2, which came with Leopard, than with Boot Camp 3, which comes with Snow Leopard. Last week's Boot Camp 2.2 update (Leopard) added Magic Mouse vertical scrolling for Windows XP and Vista. Apple tech article TS3039 says that Magic Mouse vertical scrolling in Boot Camp 3 (Snow Leopard) is not supported on most Macs. The article said that vertical scrolling is, however, supported on the iMac released late 2009, but not other Macs. The article also said that two-finger swiping isn't supported in either version of Boot Camp. (Mighty Mouse features are supported in Parallels Desktop 5 and VMware Fusion 3, including in Windows 7.)


Reader TIPS and Reports

Reader can't install Boot Camp 3 drivers | Top of Page |

Wednesday, September 2, 2009

David Stubblebine reports that he can't install new Apple drivers that come with Book Camp 3.0, which shipped with Snow Leopard.

On my MacBook first generation (2 GHz Core Duo, 2 GB RAM), I have Snow Leopard and Boot Camp running Windows 7 RC. It works fine, but when I try to install the updated drivers from Boot Camp 3.0 I get the message "The installer encountered errors before Boot Camp could be configured." I've tried uninstalling the old drivers, but I still get the same message. I've also tried running it as an administrator in Windows 7, and in Vista compatibility mode.

If you've seen this

Unable to install Boot Camp 3 drivers

Wednesday, September 9, 2009

James Greg is another reader who is unable to install Snow Leopard's Boot Camp 3 drivers:

I get exactly the same problem as described by David Stubblebine, but I am on XP SP3 on a MacBook Pro 17 in 2.5Ghz Core 2 Duo. I got round it by installing each driver individually, however Boot Camp is stuck at 2.1.

If you've seen this problem

TIP: Suggestions for installing Boot Camp 3 drivers

Tuesday, September 15, 2009

Several readers wrote with workarounds to the problem of not being able to install the Boot Camp 3 drivers in Windows. (Boot Camp 3 is the version that comes with Snow Leopard.) Both suggestions involve removing older Windows drivers. Randy Syester solved his problem:

I've seen problems updating the Boot Camp drivers. My problem was apps such as LanDesk or Dameware that install drivers for remote control. I removed those drivers and Boot Camp upgraded fine.

Andrew Mole uninstalled another set of drivers:

I thought that it was the SP3 that was causing me problems again, but when I went into the Device Manager and uninstalled all drivers for ¨display adapters¨ apart from ¨Radeon X1600¨ (I had one other called ¨mirror¨ something or other), then the installation went ahead without a hitch.

This post on the discussions.apple website seems to point to problems with apple drivers having been over-written by Windows ones during application of Windows XP service pack 3, and that this then causes problems for the Apple Boot Camp drivers installer.

This is very irritating. Why can't they write a script that will just uninstall the Windows drivers and replace them!?

Doug Rotwitt can't install the Boot Camp 3.0 drivers in Windows:

I have Mac OS X 10.6. Vista Business SP2 runs fine, but I keep getting error messages every time I try to install the Boot Camp 3.0 drivers. I called AppleCare Wednesday morning and have gotten no answer as of this email. (MacBook Pro, 2.33 GHz, 3 GB RAM.)

If you've tried these suggestions

TIP: Dual display drivers can prevent install of Boot Camp 3 drivers

Monday, November 9, 2009

A reader named Jon reported that the problem of not being able to install the Apple Book Camp 3.0 drivers is due to having two display drivers install in Windows. Jon said:

I also was getting an error from the Boot Camp 3.0 installation program. It would quit with an error message and wouldn't let me install the drivers. This was with Windows XP SP3.

I ended up solving it: I had two display drivers. Once I deleted the extra display driver (via Device Manager), the Boot Camp driver installation proceeded without a hitch. Perhaps this post from the Apple forum would be most helpful:

"There are lots of things that cause the installer not to cycle through. The two major are 1) a conflict of some kind with a display driver. 2) a conflict with the language of your currently running Boot Camp 2.0.

If its your Display driver you need to go to -> Control Panel -> System -> Hardware Tab -> Device Manager -> Display Adaptors. Look at how many Display adaptors you have. You really only need one (which sometimes is there twice). If you have more than one then you probably have a program like "GoToMyPc" or LogMeIn" which has put it's display adaptor there. If that is the case then you need to first uninstall the program and then in the Display Adaptors section -> del the driver.

Test if this is the source of your problem by running the installer again.

(P.S) there are a few PC video games and other programs that install Display drivers so if you dont have either of the Remote Access Programs I mentions be aware that that the conflicting Display Driver could be comming from another program. If your problem is a conflict in the language of your running version of Boot Camp then you'll need to do the following in Windows goto Start ->Run -> type "regedit" click OK -> in the new window go to EDIT -> Find -> type "Boot Camp Services. The Boot Camp setting should come up if they did not come up try another search with Boot-Camp Services. Look at the language settings. If you run in English it should have a Value of 0X00000409 (1033). If it does not then modify the info to match. This only works if your set to English. If not then you will need to investigate the values for your language."

If you tried this approach to solving this problem


Reader reports speakers don't work with Boot Camp 3 | Top of Page |

Tuesday, September 15, 2009

Brian Johnson can't get his external speakers to work in Boot Camp 3:

I use the Harman-Kardon Soundsticks II on my Mac Pro (2.66GHz, 10.6.1, 9GB Ram) and they work perfectly--from the Mac. On my Boot Camp partition (320GB), I'm using Vista Home Premium, updated last on 09/05/09. This is a 2nd clean install of Vista, which I finished updating as much as possible before adding any programs. My external speakers continue not to work in Vista.

I did the 1st install sometime in 2008 and the speakers worked fine for months, but the output suddenly started coming from the computer's internal speaker, and I couldn't get it back! I know about the Sound Control Panel. It acts like no speakers are attached to the computer.

Do I need updated drivers? I went to Realtek's web site and they basically wouldn't allow me to access their driver download section until I forked up some dough to activate the software it installed to my computer. According to the software, it reported that I had maybe 24 corrupt or out dated drivers, but that leads back to the money issue.

I was hoping installing the Boot Camp 3 drivers would work, but it didn't. I'm open to experiment since I'm not dependent on Windows-but it would be nice to hear my music, and play games with good sound.

If you've seen this problem

TIP: Advice for speakers in Boot Camp -- the real Realtek drivers

Monday, October 26, 2009

N. LaFleur found that installing Realtek drivers in Windows fixed a problem with speakers not working with Boot Camp 3. He warns that the reader who first reported the problem has probably been lead to fake Realtek drivers:

I had the same issue with my MacBook Pro (Late 2007 model which originally shipped with 10.4, but the Apple reps put in 10.5 DVD after launch). Realtek doesn't charge for their drivers. The reader likely searched for "Realtek Drivers" and went to a bogus website (probably a sponsored link on Google). where they "scan" your computer and report problems and drivers that your system "needs" and that you have to pay to get. To get to the actual drivers page follow do this:

  1. http://www.realtek.com.tw/DOWNLOADS/
  2. Click on High Definition Audio Codecs (Software)
  3. Place a check by "I accept to the above." and click Next.
  4. Download Either "Vista, Windows7 Driver(32/64 bits) Driver only (Executable file)" or "Vista, Windows7 Driver (32/64 bits) Driver only (ZIP file)" and by selecting any one of the three download sites.
  5. Either run the installer once downloaded, or unzip the files and then run the installer.
  6. Reboot when finished.

In my experience two out of the three download links will offer something like 5-15kb download speed while one of them will offer 150k+. I would try using each one and let whichever one is fastest finish downloading.

Problem with Boot Camp 3 and speakers

Wednesday, February 3, 2010

Rod Miller is experiencing the problem of external speakers not working with Boot Camp 3. Unfortunately, a previously reported suggestion didn't work:

My speakers don't work either. I just installed Windows 7 Pro using the latest Boot Camp. Everything is working perfectly except for my Altec stereo speakers. I can barely hear sound at a very low volume with them cranked all the way up. The speakers inside the iMac work fine. When I boot into Mac OS X my satellite speakers work great.

I tried going to Realtek and downloading and installing the 64/32 driver and the 32-bit driver with the same result. I downloaded the latest Boot Camp from Apple last week and then I followed the instructions given at MacWindows on how to download the new Realtek drivers.

If you've seen this problem

Reader has luck with Realtek drivers for Boot Camp/Win 7 speaker issue

Monday, February 8, 2010

Rufus verified a previously reported fix for speaker problems in Boot Camp 3 and Windows 7:

With reference to your February 3 News update about Boot Camp and speakers on Windows 7, I had the same problem on my iMac and I installed the Realtek High Definition Audio Driver from their website. The version number is 6.0.1.5983. This has worked fine for the last 3 weeks.

If you've tried this fix


Reader says no Bluetooth in Boot Camp 3 | Top of Page |

Tuesday, September 15, 2009

Edward Yost can't get Bluetooth to work in Boot Camp 3:

I can't use blue tooth devices with Boot Camp Windows XP SP3. also cant play the game medieval total war gold edition -- probably the drivers for an nvidia geforce 9400. It's a 2 GHz GHz Mac mini, 4 MB RAM.

Reader notes that some Boot Camp 3 drivers install, others don't

Monday, September 21, 2009

Responding to a report of Bluetooth not working in Boot Camp 3, Marika von Sydow noted that Apple's Bluetooth drivers installed, but others didn't:

Bluetooth (AppleBluetoothEnablerInstaller.exe) installed OK directly from the disc. (Path="DriveLetter"\BootCamp\Drivers\Apple) AppleBluetoothInstaller turned out to be not necessary on my system. However, IR Receiver and Apple Internal Keyboard (of all things) did not complete successfully that way. The track pad did! This is a MacBook (original) - 2GB RAM 250G HD (not original) Snow Leopard Boot Camp running Windows XP Pro.

If you've seen this

TIP: Reinstall of Win 7 fixed Boot Camp 3 applehfs.sys blue screens

Monday, September 21, 2009

Adam Sonzogni started having blue screens in Windows Vista when he installed Apple's Boot Camp 3 drivers. It continued with an upgrade to Windows 7. A clean install of Windows 7 stopped the blue screens:

I was very happy with MacDrive 8 on my 32-bit Windows Vista Ultimate install. But, to be safe, before upgrading to the Boot Camp 3 drivers, I uninstalled MacDrive and rebooted. I then installed the Boot Camp drivers. I then started getting random blue screens that blame applehfs.sys.

I then upgraded to Windows 7, with the same results. A clean install of Windows 7 replacing the upgrade install from Vista took care of everything. But it was especially frustrating; multiple reinstalls of the Boot Camp 3 drivers did nothing.

I was not sure whether it was a bad file from the Boot Camp drivers install or a bad uninstall of the MacDrive. But, it was almost 18 months since I first installed Vista so it was a good excuse for a clean install.

The file applehfs.sys is part of the Apple Boot Camp 3 driver package.

If you've seen this issue or tried this approach to fix it


Boot Camp 3.0 and Win 7 problems with Trackpad, illumination

Wednesday, September 30, 2009

Ziga Turk reports three problems with running Windows 7 in Boot Camp 3.0. Most notably, there's a trackpad problem that he says can be dangerous. Turk also reported problems with display and keyboard illumination:

Here's what is quite critical and does not work with on 2009 Unibody 13 inch MacBook Pro and Windows 7 Enterprise RTM (final) version (64 bit):

  1. Trackpad. I was reading horror stories about the previous versions, so some may really feel the 3.0 one is an improvement. In fact it has one simple bug. If you drag one finger and lift it while dragging, this is interpreted as a click. It can be very dangerous, especially if you have "click and hold" turned on. This can be easily demonstrated for example in Paint application. Select a pen, than work your finger on trackpad without "clicking". You will start to see the dots appearing.
  2. Display brightness. It cannot be reduced to less than 50 percent, so it is always between bright and very bright. This can be disturbing in poorly lit rooms. Even so I am not getting much less autonomy than on OS X, proving that Windows 7 do have very good energy management. Light sensor does not work, but one can live without it.
  3. Keyboard illumination. Similarly, the brightness cannot be reduced to less than 50 percent, again draining battery.

To put it briefly, using a MacBook with Windows 7 under Boot Camp 3.0, using the trackpad is dangerous, because you may accidentally move files around and do other harm to your texts, spreadsheets.

If you've seen these problems with Boot Camp 3 and Windows 7

Another reader on Boot Camp 3, Windows 7 and Trackpad, illumination

Wednesday, October 21, 2009

Greg Divers responded to the report Boot Camp 3.0 and Windows 7 problems with Trackpad, illumination:

Windows 7 Ultimate 64-bit works fine. Just the keyboard illumination I can't stop. The trackpad work fine.

If you've seen one of these problems


Windows 7 won't run on new iMac--vga.sys driver doesn't load, black screen

Monday, October 26, 2009

Robb Rinard can't get Windows 7 to boot on a new iMac with Boot Camp 3. He found that the vga.sys isn't loading:

I purchased a brand new 27" iMac today as they unloaded them off the truck at Best Buy. It's the version with the ATI video. I ran Boot Camp 3 and split the 1TB drive into to 460GB partitions and Windows 7 installed cleanly with no problems. When it rebooted and was starting Windows for the first time (finishing the installation), I see the Windows red/green/blue/yellow animated logo for ten seconds, then the screen goes black and it hangs infinitely.

I tried booting safe mode and it says I need to let Windows 7 installation finish before booting safe mode.

I dug deeper and found you can cause windows to log all it's boot activity. All drivers load, except that vga.sys did NOT load. (NDProxy.SYS also didn't load.) That's a big honking problem. You won't have any display if vga.sys doesn't load, until you get booted and install the ATI drivers for Windows 7.

[NOTE: This bug was fixed with the January 2010 update, described above.]

TIP: 3 suggestions for Win 7 not booting on iMac

Tuesday, November 3, 2009

Three readers sent in suggestions for video driver problems with booting Windows 7 in Boot Camp 3 on an iMac. One was to run a repair computer option during the boot process. Another saw the problems on a real PC. A third said only 64-bit has the problem, that 32-bit Windows 7 works fine.

1. Terry Thiel sent a procedure for fixing driver issues with Windows 7 in Boot Camp 3 on iMacs:

Connect a USB keyboard and mouse, then follow these steps:

Run the Boot Camp Assistant in OS X as normal and create a partition when asked, then insert your Windows 7 disc to reboot and begin the process proper. Windows 7 requires the NTFS file system, so once in the installer just select your new partition (labelled BOOTCAMP), click on Drive options (Advanced) and choose to format it.

Then select the newly formatted partition and continue. Windows 7 will begin installing, and once it gets almost to the bottom of its checklist, it'll try to reboot. Now, if you leave it here, you'll get so far and see the black screen. Any further attempts to reboot will bring you to the same dead end.

Instead, restart and press a key to boot from the Windows 7 disc when prompted. Rather than running the installation again, choose the little option at the bottom to Repair your computer. Decline any suggestions that pop up until you see a list of options with Command Prompt at the bottom. Choose that option. At the Command Prompt, type DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS to delete the default ATI driver, then close the window and reboot. This time, Windows should successfully initialise a more appropriate display driver, allowing you into the desktop. From here insert your OS X disc to install the relevant hardware drivers as you normally would, then run Windows update to clear up any leftovers.

NOTE: since this was published, we received more detail on this suggestion, posted below.

If you've tried this suggestion

2. Harold Kitching saw the problem on a Compaq PC, and ran Windows updates:

I had the same problem when I installed Windows 7 on an inexpensive Compaq laptop that I use for occasional meetings. The problem was resolved when I ran Windows updates, which downloaded and installed the required VGA update.

3. Plug in a second disply. Robb Rinard updated his previous report about Windows 7 black-screening on an iMac in Boot Camp 3 when trying to boot. (He previously said that vga.sys wasn't loading.) He narrowed it down to the 64-bit version of Windows 7. The 32-bit works:

I did a bunch more testing today and came up with the following:

  • The black screen problem is that for some reason, Windows 7 running on this new ATI 4670 card sends the video to the secondary monitor, leaving the primary display black. If you merely plug another monitor into the Mac, you get display just fine.
  • After 4 attempts I gave up trying to install Windows 7 64-bit on the Mac 27". It fails on the final reboot and just restarts setup over and over.

I got a copy of Win 7 Pro 32-bit and it installed fine on the first try on the same new iMac. It seems the 64 version has some issues.

NOTE: since this report, readers have expanded on the second-monitor approach, and got to work. See below.

If you've tried these suggestions

Bill Milligan was looking for a fix to the same problem:

I have the same exact problem. I get no video after the 4 colors when booting to Windows 7 after installation. If I hit Enter then it reboots so I am stuck in a loop.

TIP: Workaround for iMac/Win 7 bug using second display

Wednesday, November 25, 2009

Several readers report on their success with a suggested workaround for problem with running Windows 7 on new iMacs in Boot Camp 3. The workaround is to work from a second display. Previously, Robb Rinard almost had the answer, but couldn't get it to work. Gary Tussey got it to work by adding a new step:

I tried Robb Rinard's fix of using the minidisplay port to see the rest of Windows 7 install. However, one thing he forgot was to remove the install disk out of the computer. This allows Windows 7 to load as it is -- and it works fine. More testing will commence.

Greg Fitzgerald also got this to work, and offered an explanation:

Apparently, with the new 27 inch iMacs, when Boot Camp is installing, it outputs to the Display port as it thinks this is the primary monitor. This doesn't occur until about the end of the install. So it appears to be hanging during the install, but it's just that the video output is not being sent to the iMac monitor.

A solution is to plug a second monitor into the Display port and continue the install. After installation, have Windows update run, and for me at least, it downloaded an updated driver and that fixed the problem.

After installing the Mac drivers with the Snow Leopard disc, it installed an incorrect sound driver. I ended up with two when looking in the Windows Device Manager window. I just deleted the non-working one, and restarted, and now everything is working well.

If you've tried this, please how it worked.

Meanwhile, Marc Maguire had no luck with the suggestion to avoid 64-bit Windows 7:

When I try and boot 32-bit Windows 7, I get nothing but black screen.

Using second monitor for installing Win 7 on iMac

Monday, December 7, 2009

Ekow Budu-Amoako verified a fix for the problem installing Windows 7 in Boot Camp on iMacs. He used a second monitor:

The workaround for iMac/Win 7 bug using a second display worked perfectly for me. I managed to install Windows 7, and then updated drivers on the second display and my Mac screen turned on my 27-inch iMac.

If you don't have a second monitor hand, try this tip for removing a video driver to fix the problem.

More advice on second monitor workaround for iMac and Win 7 problems

Monday, December 28, 2009

Two readers reported success with using a second monitor to get around problems installing Windows 7 on new iMacs with Boot Camp 3. (See problem description here.) They also offered some additional advice. Gary Wayland said:

I too just purchased a new 27" iMac. After having the same problems with the boot up getting the black screen while loading Windows, I followed the thread of hooking up an additional monitor. Using a 27" Apple monitor that's running my Mac mini, the second monitor worked fine. Now your can continue the Windows installation. As soon as you get online the driver will download on the first update from Microsoft and suddenly the iMac monitor comes alive. Thanks for the Tip, saved me a lot of time!

David Higgins described how he got it to work:

Success. I finally got display connector to suit the new 27" iMac then a second monitor that would run on the new iMac (an old 17" LCD monitor would not work) so I tried the Win 7 Home Premium 64bit install again.

This time it worked. Toward the end of the install it switched to the second monitor then on reboot turned on the second monitor. It wasn_t until part way through installing Windows 7 updates (prior to running the Boot Camp update with drivers) that it actually switched back to the main monitor.

I did, however, have an activation problem since I also had Win 7 installed inside Parallels _ on the same PC _ inside OS X. Given it is the same PC, the same HD and I can only operate one partition at any given time I was a little bemused when told by the automated response that I was in breach of the license agreement. Eventually I got to talk to a real person and after typing a large number of digits, had my Win 7 install activated.

Mixed results on suggestion for iMac booting Win 7 in Boot Camp

Wednesday, November 11, 2009

Readers reported mixed results with a previous suggestion for fixing a problem with iMacs booting from Windows 7 in Boot Camp. It worked for William Sonntag:

A quick email to say this tip for black screen on 27" iMac with Windows 7 worked perfectly for me. Thanks!

The suggestion didn't work for Bill Milligan, who ended up using a virtual machine:

I had the same exact problem. I get no video after the 4 colors when booting to Windows 7 after installation. If I hit Enter then it rebooted, stuck in a loop. I tried Terry Thiel's suggestion, and after deleting this file, it would go to "Updating Registry Settings" and then it would reboot the machine.

I got it to work after trial and tribulation by using virtualization. I just can't boot into the Boot Camp Partition, but it works flawlessly in Parallels 4.0.

Joe Defranco got stuck:

I encountered the exact same problem that you reported while trying to install Windows 7 on the new 27-inch iMac. I did try Terry Thiel_s suggestion to get my new 27 inch iMac to boot into Windows 7. But, the prompts window says: could not find

C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS. I tried it several times with the same result. I'm assuming there's a space between DEL and the C:.

David Higgins didn't have luck either:

Trying to boot Windows 7 on a new 27" iMac and the screen goes black and doesn't recover. On Terry Thiel's precedure: Windows generated an unexpected error dialogue and failed to complete the installation after reboot (same issue as reported by Rob Rinard) on the new 27" iMac.

Reader confirms tip for running Win 7 on iMac: use 32-bit

Monday, November 16, 2009

Brehe Clinton had good results with a tip for getting Windows 7 to run with Boot Camp 3 on an iMac:

Regarding your article 3 suggestions for Win 7 not booting on iMac, I tried tip number 3, and it was exactly what I needed.

If you've tried this

Apple may fix iMac problem with Windows 7 this year

Sunday, November 22, 2009

Apple is planning to fix bugs with iMacs and Boot Camp 3 and Windows 7 by the end of the year, according to Raymond Cranfill, who said that he heard it from an Apple Support representative. He also said that some previously reported suggestion of deleting a video driver didn't work (though some have reported success). Cranfill's report:

I've tried all three solutions suggested here, to whit, deleting the ATI driver file from the repair Windows 7 option, attaching a second monitor and using the 32-bit version of Windows 7. None worked. After deleting the ATI driver, the system goes into a reboot loop where it says the installation is damaged. Adding a second screen gets you further to the final screen for setting up the desktop, but at the very end, Windows loses access to the DVD drive and can't write the final few config files to disc. After a forced reboot, the Windows partition is no longer recognized.

Finally, the 32-bit version performs the same way as the 64-bit version with regards to both approaches, at least with the combination of the Core i5 chip and the ATI 4850 video card. AppleCare told me that it will require an updated firmware and new drivers to install properly and that these should be out before Christmas.

Deleting drivers works for Win 7 on iMacs for some readers

Sunday, November 22, 2009

Several readers report success with the workaround for the problem of running Windows 7 on iMacs with Boot Camp 3. They all used a suggestion for removing a Windows video driver. John Voss added some detail:

I used information on MacWindows website to get around the problem of a black screen in the final installation of stage of 64-bit Windows 7 Home Premium (the problem on your website listed as "Windows 7 won't run on new iMac--vga.sys driver doesn't load"). I used the approach suggested by Tierry Theil.

At the stage where the black screen appeared, restarted and booted directly off the Windows 7 installation disk. Then I used the Repair Computer option to get to a command prompt and deleted the file C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS and the restarted. Windows booted up to the set up page where the product key is entered and then to the desktop. The resolution was stuck at 1980 X 1440 but a trip to windows update supplied the correct driver and the resolution was fixed after restart. No problems then installing drivers from the OS X disk.

I greatly appreciate finding this information and resolving the problem relatively quickly.

Steve Prince in Cleveland also used the procedure: "I tried this suggestion and it worked perfectly!"

The same for John Oakley: "Worked for me, exactly as explained."

Reader success and failure with deleting Win 7 driver to fix iMac problem

Wednesday, November 25, 2009

James Hastings-Trew had success with the procedure for deleting a driver to fix problems with running Windows 7 on Boot Camp 3 on iMacs:

I tried this tip from your Boot Camp 3 Tips page and it worked like a charm. Thank you! Saved me ages of grief.

However, it did not work for Neil Bowen:

I tried doing this and it said that the driver did not show up. A matter a fact, everything I try doesn't seem to work.

If you've tried this, please how it worked.

TIP: iMacs, Boot Camp and Windows 7 -- another take on driver removal

Monday, November 30, 2009

Daniel Gómez, in Spain, sent another procedure for removing the ATIKMDAG.SYS driver from Windows 7 in order to make it run in Boot Camp 3. We've had two previous reports, here and here, from readers who provide procedures on how to do this. Gómez' differs in that he never got to the Repair Computer option or a command prompt, as previously described. Gómez' found away around it:

I've solved the problem with the following procedure:

  1. Run Boot Camp from Mac OS X Snow Leopard 10.6.2
  2. Install Windows 7
  3. Wait untill the loading Windows 7 screen so my screen turns black
  4. Reset iMac holding "alt" key so you can load Snow Leopard again.
  5. Run any application that let you work with NTFS partitions (in my particulary case I used MacFuse)
  6. Go to Bootcamp partition, search for "C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS" and move it to trash bin so we remove it from the system.
  7. Restart Windows 7 and it will finally load on your iMac Screen, then run update windows utility and install other drivers from OS X disc.

Hope it helps our MacWindows fellows!

I had to figure that procedure because the tip posted by John Voss (Repair Computer option to get to a command prompt and deleted the file) didn't work for me since my Windows 7 release never showed the Repair Computer option but instead would force me to reinstall windows or continue with the latest installation that would send me against the black screen again.

So for those who can't access the command prompt or don't have a second monitor to plug they can try my suggestion as it worked like a charm for me and I'm pretty sure will work for anyone

A reader named Phil found that the first description worked: Terry Thiel's tip worked for me. Thanks!

More success, advice in deleting driver for Win 7/iMac black screen

Monday, December 28, 2009

More readers reported success with removing a Windows driver as a workaround for black-screen problems installing Windows 7 on iMacs in Boot Camp. John Murray added some details of his experience that may be helpful:

After you have deleted the driver from the command prompt by typing in DEL C:\WINDOWS\SYSTEM32\DRIVERS\ATIKMDAG.SYS, I hit return and the command prompt window told me that this driver was not found. Therefore, I knew it was successfully deleted. From there I closed the window and clicked the restart button. Now, at this moment, you have to eject your Windows 7 64x DVD or else you will still be stuck in the same cycle. Once the DVD was ejected, my 27" iMAC opened to the set up screen of Windows 7 64x beautifully. Thanks guys!

Jerry reported success:

I was installing Windows 7 home premium (64 bit) on my new iMac 27". I ran into the black screen issue. I used the deletion of the ATI driver method which worked perfectly for me.

Eddie Cosme used the orginal description of the tip:

I tried the tip by Terry Thiel (Nov. 3) and it worked great, thanks.

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Another iMac/Win 7/Boot Camp 3 problem: blue screen during driver install

Tuesday, November 3, 2009

Mustafa Gokhan Uzunbas can't install Boot Camp 3 drivers in Win 7 on his new iMac:

My iMac goes to blue screen and reboots during Boot Camp driver installation. I just got a new iMac 24 inch 3.0 Ghz, 4 Gb RAM. When I want to set up Boot Camp for Windows 7 it crashes and restarts. It crashes during Boot Camp driver installation.

It seems that most of the drivers including ATI graphic cards are all installed, however Coprocessor (in device manager) and Boot Camp itself are not installed properly.

If you've seen this problem


Reader's IM programs stopped working in Boot Camp, Win XP

Monday, November 9, 2009

Glen Berry's instant messaging programs stopped working in Boot Camp 2.1, but work in VMware Fusion:

I have a Mac dual booting Windows XP with Boot Camp and Mac OS X10.5.7, occasionally running the XP Partition as a VM with VMware on OS 10.5.7. Seemingly out of the blue, MSN Messenger, Yahoo Chat and Skype all stopped working when I am in the Boot Camp XP environment.

Repro: Boot into XP, launch application. Each threw the same error on start up. Error Message: "Runtime Error! * Program: C:\Program Files\Windows Live\Messenger\msnmsgr.exe * This application has requested the Runtime to terminate it in an unusual way."

Oddly enough, if I boot into OS X, launch VMware and boot the same Boot Camp partition as a VM, I can launch all three applications (Yahoo, MSN and Skype) and they work without any issues.

If you've seen this problem


Reader says PowerPoint played havoc with Win 7 in Boot Camp

Monday, November 16, 2009

Ken Seattle was running Windows 7 in Boot Camp 3 until he ran PowerPoint--then it broke:

I know the marching orders are that Apple won't support Win 7 with Snow Leopard right out of the box, but I took the plunge and upgraded Snow Leopard and Windows Vista Home Premium to Windows 7 Pro. My machine is a 13 in MacBook Pro and everything seems to work well until I went to present a PowerPoint this week! Yikes. I don't know whether it was originally installed correctly or if my use of LogMeIn.com caused this, but my mini port doesn't work at all. So, when I was ready to present using Windows PowerPoint to a room full of people and it doesn't work -- that's a problem. It appears that the graphics driver is standard VGA. I tried loading the NVIDIA driver from their site (but it didn't install and I had a sense that this might be dangerous). So, maybe it is something that I did wrong or this simply a known issue until Apple officially supports Win 7 with Snow Leopard. Under Snow Leopard, the mini-display port works just fine.

If you've seen this

More PowerPoint problems with Win 7 in Boot Camp

Wednesday, November 25, 2009

Benjamin Delagoutte in Paris has a problem similar to a previously reported issue of display problems with displaying PowerPoint in Windows 7 in Boot Camp 3:

Same issue for me. Running Windows 7 on Boot Camp 3.0 with my MacBook Pro 13" Nvidia 9400M. No matter the projector, I'm only able to select 640x480 resolution. I'm using Mini-DisplayPort-to-VGA adapter from Apple. Very annoying. PowerPoint works fine when booted from Snow Leopard, however.

If you've seen this, please

TIP: A fix for Windows 7 wireless drivers on a MacBook Boot Camp 3

Wednesday, November 25, 2009

Steve Ballard reports a problem with Boot Camp 3 where Windows 7 could not access a wireless network. Luckily, he also sent us a fix:

I have the new MacBook (the one that came out on October 20, 2009) and I have Windows 7 installed, but the wireless wouldn't work and I couldn't find a solution anywhere on the web but it appears that a number of people have this problem. But I managed to fix it, what I did was I right clicked the network adapter in the device manager and selected update driver software. I then selected browse my computer for driver software and then selected let me pick from a list of device drivers on my computer. It populated a list so I went down to Broadcom (not Broadcom corporation) and selected Broadcom 802.11n (Broadcom). There were two that had the exact name so I can't remember which one I picked. But that seemed to do the trick.

If you've seen this problem and tried this suggestion, please

Readers verify fix for Win 7 wireless driver problem in Boot Camp 3

Monday, December 7, 2009

Two readers confirmed a fix for a Boot Camp 3 problem with Windows 7 wireless network access. James Lee reports:

I discovered the same problem as Steve Ballard had when installing Win 7 64-bit using Boot Camp 3. I try the solution provided by Steve and my MacBook is now working well: Select Broadcom 802.11n (Broadcom) in the device drivers list.

Andre Naime agreed, "Yep, did exactly how you said."


TIP: Boot Camp 3 fix for Windows 7 control panel crashing

Thursday, December 10, 2009

Mike Bliss reported a problem and a fix with Windows 7 and Boot Camp 3:

I have a MacBook (2006) running Windows 7, and experienced a number of control panel crashes by navigating a few categories (back and forth) and then get a Windows Explorer error. This is related to two control panel items from Boot Camp 3 (Intel graphics cpl item and the IDT audio cpl). The fix is to remove these two files from the C:\windows\system32 folder - idtcpl.cpl and igfxcpl.cpl. No more control panel crashes!

If you've seen this problem and tried this fix

TIP: Fix for Windows/ Boot Camp hangs on crcdisk.sys: reset SMC

Monday, January 25, 2010

Thomas Kreimes shared a fix for a problem where Windows stops booting in Boot Camp. He reset the Mac's System Management Controller (SMC):

I am a skilled IT guy and I had a nightmare trying to solve this problem via information I received via the Internet forums. I finally found the answer.

My wife complained that her Windows Vista Ultimate stopped working. That did not give me much to go on. It's an iMac 24" 3.06 GHz machine that is set to load Windows by default with Boot camp 2 (Mac OS X 10.5).

The boot up failed at crcdisk.sys and hung the system with the FAN going full speed. I booted Mac OS X and checked the fan speed with a product called "Fan Control." It was no help at all and showed me a reading of -1 rpm This led me to think that the temperature sensors had failed and the fan was going nuts in order to keep things cool as a default function.

After 6 hours of scanning the web and coming up with suggestions to reformat my partition I decided to reset the SMC. After doing so, the fan was quite and Windows loaded like a charm!

Here is a link for the reset instructions alongside of the many ailments it may cure.

This may be old new to you, but I felt it was worth mentioning because many people who are not as technical would opt for the re-partition option long before discovering this.

If you've seen this problem and tried this fix

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