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News from July 2008 through December 2008

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One this page, news from the following months:

Most recent news first.

December 2008

December 19

Leopard 10.5.6 problem with searches on AFP volumes

Friday, December 19, 2008

Group Logic reports finding a problem with searching with the newly released Mac OS X 10.5.6 where clients will fail to find any files on AFP network file sharing volumes. This includes Group Logic's ExtremeZ-IP AFP server for Windows and Mac OS X Server.

Group Logic CEO T. Reid Lewis described the problem:

Clients issuing search requests against either a ExtremeZ-IP volume or Mac OS X 10.4.11 Server will fail to find any files or folders. This problem only affects clients running Mac OS X version 10.5.6. Earlier versions of 10.5 (including 10.5.5) and all versions of 10.4 get the proper results from a search request. We tested against 10.4.11 and 10.5.5 Server as well as the latest versions of ExtremeZ-IP.

Group Logic has a workaround for ExtremeZ-IP at its web site.

Leopard 10.5.6 update fixes MacBook Pro Blackberry issue

Friday, December 19, 2008

Mark/Space said that the new Mac OS X 10.5.6 update fixes USB connectivity problems between the new MacBook Pro and Blackberry devices. The company recommends the update for all customers of The Missing Sync for BlackBerry.

10.5.6 update slows Mac to a halt; Paragon NTFS suspected

Friday, December 19, 2008

After Val Hitchman installed the Mac OS X 10.5.6 update his MacBook Pro slows to a halt. He had third-party drivers for NTFS (the Windows file system), which may conflict with the update:

My MacBook Pro has all but ground to a halt since Monday and I'm now wondering if its anything to do with the update. I can open my apps and they work normally, but I cant use my folders. If I click on anything, eg Finder, folders, to open move or delete, nothing happens - NOTHING. Then 10 minutes later it will highlight or open. I can't click on them to move them or do anything. I'm pulling my hair out.

I did download Paragon recently so that I could use memory sticks in NTFS for PC and Mac - could it be anything to do with that?

If you've seen this problem

Reader's Mail.app no longer works after 10.5.6 update

Friday, December 19, 2008

Ed Cirilo reports: "I cannot read any email after the 10.5.6 Leopard update--it crashes."

If you've seen this problem

TIP: Win XP cell phone software maxed out Mac CPU in Boot Camp

Friday, December 19, 2008

Steven Nishida send a followup to his previous report about Windows XP using most of the Macs processing cores in Boot Camp. He has found the cause and eliminated it:

Process Explorer identified a process VENTC.EXE that was using about 10 percent CPU cycles whenever my system would lock up. Natspeak.exe was using another 20 percent. I identified VENTC.EXE as being part of the software installed when I tethered my cell phone to Verizon Wireless. Since I already have switched carriers, I deinstalled the Verizon software and have had no further problems with my Macbook Pro freezing from maxed out CPU cycles for two weeks now. The Natspeak.exe is part of Dragon NaturallySpeaking and I have left it in place.

If you've seen this issue or can verify this

Reader says Boot Camp 2.1 doesn't help with Bluetooth

Friday, December 19, 2008

Corey Steffen's Bluetooth devices don't work in Windows Vista under Boot Camp. Unlike a previous reader's experience, upgrading to Boot Camp 2.1 did not help:

I installed Boot Camp 2.0 on my MacBook Pro (Mac OS X Leopard) and installed Vista (32) in the Windows partition. Everything seemed okay until I rebooted Vista, at which time my Bluetooth mouse and keyboard would stop working (in Vista). They would show up as configured Bluetooth devices but not work until I would remove and re-add them. This happened each time I rebooted Vista.

I read on your website that the Boot Camp 2.1 upgrade helped others with Bluetooth problems on XP, so I gave it a try and upgraded to Boot Camp 2.1, but the same problem exists. I can configure my Bluetooth devices just fine, but after I reboot, they stop working.

If you've seen this



December 17

Sun to do commercial version of VirtualBox; says new version 2.1 faster than Parallels, VMware

Wednesday, December 17, 2008

A Sun Microsystems spokesperson told us that it will partner with a third party to release a commercial version of its xVM VirtualBox virtualization software in the US during the first quarter of next year. At the same time, the company today released the open source xVM VirtualBox 2.1, which includes performance enhancements that make it faster than Parallels Desktop and VMware Fusion, according to the spokesperson. xVM VirtualBox is currently a free download for Mac OS X, Windows, Linux, and other...

Leopard 10.5.6 addresses bugs, performance, security

Wednesday, December 17, 2008

Monday Apple released Mac OS X 10.5.6, an update to its Leopard operating system that fixes a number of problems, as well as enhances support and plugs security holes.

Apple had one warning about accessing Mac-based AFP file servers:

If you are using Mac OS X 10.5.6 (client) to connect to a Mac OS X Server 10.4-based server, it is strongly recommended that you update the server to Mac OS X Server version 10.4.11.

Apple also said that the update improves compatibility with smart cards such as the U.S. Department of Defense Common Access Card (CAC), which is sometimes used for access to Active Directory (enabled by Thursby's ADmitMac CAC and Centrify's DirectControl ).

One reader reported that the update fixed a file sharing problem that we had previously reported with 10.5.x. However, some users at the Apple Discussion forums are reporting problems with installation of the update.

If the 10.5.6 update fixes (or causes) any cross-platform problems with Leopard (particularly with file sharing)

Reader says 10.5.6 update fixes file sharing issue

Wednesday, December 17, 2008

Todd Kingham reported that Monday's Mac OS X 10.5.6 update fixed his problem with Windows shares appearing and disappearing, a problem that we've long reported on with leopard. It also fixed file sharing problems related to version 10.5.5. Kingham said:

This is obviously too soon to be sure, BUT, I just finished installing the latest update for both my MacBook Pro firmware and Mac OS X (10.5.6), and as soon as I rebooted, all my originally available shares have reappeared.

I was having similar issues to your "Windows Shares appear and disappear" report. I have several Windows machines and a Mac Book Pro running Leopard 10.5.5. My Shared devices randomly displayed then "lost" my Windows machines. Rebooting helped but doesn't seem to be a valid solution in my book. I was also having problems with Mounted Volumes suddenly loosing their connectivity. I could find a Windows Share and connect. Suddenly, it would still appear to be mounted but I could no longer get to the files.

If you've seen the Leopard 10.5.6 update fix or break any cross-platform network functions



December 15

Caringo enterprise cluster file server storage supports Macs

Monday, December 15, 2008

Caringo has released CAStor Content File Server (CFS), software that provides standard file system access, including Macs, to the company's CAStor product. CAStor is CAS (content addressed storage), an enterprise-class networked attached storage (NAS) solution built on object-based storage clusters that allow the file system to grow to support hundreds of millions to billions of files spanning terabytes to petabytes of capacity. The company said that the new CAStor CFS is the first of its kind available to Mac users on an enterprise scale.

Caringo describes the file server:

CFS is built on CAStor A POSIX compliant file system, CAStor CFS supports industry standard CIFS, NFS, Mac, FTP, WebDAV as well as the ability to be run as a native Linux file system. In addition to standard features such as full support of Active Directory and Access Control Lists, CFS offers other advanced functionality. Timescape provides a continuous snapshot allowing administrators to mount a file system at any point in time to recover deleted or overwritten files.

CFS also provides administrators the ability to apply metadata attributes to set retention periods for compliance as well as smart content distribution and replication for disaster recovery.

More on Winclone for cloning Boot Camp Partition

Monday, December 15, 2008

John Baltierra described how he uses Winclone to clone Boot Camp partitions and SysPrep to change the partition's Windows Security ID:

I've been using Winclone for about a year for one dual-boot classroom (19 Mac Pros). Two months ago I added a second classroom (17 iMacs).

I use Sysprep on my model image of Windows XP SP2 before I clone. Unfortunately, so far I've needed a separate image for each model of Mac.

I use a UNIX command to log into a work account on the classroom Macs. I use ARD on my Mac Book to copy a Winclone image onto the desktops of all Macs. Winclone permanently resides on the desktop of the work account.

Presently, I manually run Winclone to "restore" the new image to the Boot Camp partition. I intend to adapt Tom Perfitt's script for ARD to perform batch restores. But, my current operation is truly reliable.

Reader asks how to install Snow Leopard Server in a VM

Monday, December 15, 2008

A reader (name withheld by request) is unable to install the (non-public) developer preview of Mac OS X Server 10.6 (Snow Leopard) in a virtual machine in Parallels or VMware. Now released to developers, Apple expects to ship the new server in 2009. The reader reported:

I'm a member of the Apple Developer Connection and have a legal copy of the developer preview of Snow Leopard Server (10.6) Build 10a222. I can't install it in either Parallels Desktop 4 or VMware Fusion 3 on a new MacBook Pro (4 GB RAM). Both companies say they support the preview 10.6 server in a virtual machine.

I tried using the DMG image, a CDR image, and converting to an ISO image (as recommended at some web sites). I also tried installing the image on a DVD+R DL. With both Parallels and VMware, the installation stops.

Then I installed Leopard Server in Parallels, and tried to upgrade with the Snow Leopard Server. The DVD mounts, I can launch the installer. The Leopard reboots, but instead of rebooting from the DVD, it just comes back to the Leopard Server signon screen.

I'm out of ideas and can't find any help on the web.

We don't want you to violate your NDA agreement by telling us anything about Mac OS X 10.6 Server that Apple hasn't announced. But if you've successfully installed the Snow Leopard Server preview in either Parallels or VMware how.

Reader's Citrix Profiles are disappearing

Monday, December 15, 2008

Tim Murray's Citrix profiles are vanishing into thin air:

It seems that my profile files have a short life-span: If the client session has any problem at all, or sometimes even if not, the profile (*.ica) file I used to start the session disappears. It's not in the Trash, either ... it's just gone. I work around this by keeping a set of profiles elsewhere, but still...

System: PowerBook G4, 10.4.11, Citrix ICA Client 10.00.601

If you've seen this problem

Another Sync'Em update adds support for Exchange Shared Folders

Monday, December 15, 2008

Derman Enterprises has released Sync'Em 1.17, an update to the Mac OS X software for syncing Mac iCal/Address Book calendars and contacts with one or more Microsoft Exchange Server and Google accounts. Version 1.17 adds a number of new features supporting Exchange servers, including:

  • Support for Exchange Shared Folders
  • Allows self-signed and/or expired certificates on Exchange servers
  • Fixes some problems connecting to Exchange servers and syncing certain calendar events

The previous version released earlier this month addeds NTLMv2 authentication for Exchange Server compatibility.

The company said that Sync'Em has its own sync engine that syncs non-Apple sources directly, enabling it to sync Exchange-to-Exchange, Exchange-to-Google and Google-to-Google.


December 10

Tip: Keeping Vista Cool in Boot Camp

Wednesday, December 10, 2008

A number of readers have responded to Monday's report of Windows running hot in Boot Camp on MacBook Pros. Several readers report that one solution is to use software to force the MacBook Pro's fan to continue operating while booted in Windows. It appears that Windows is not telling the fan to turn on. Most reports have been with Windows Vista, but we do have one report of hot operation with Windows XP.

Rob Frei, who reported on Monday, believes that on the new dual-GPU MacBook Pro, Vista uses the NVIDIA GeForce 9600M GT processor, the faster (and hotter) of the two processors, and that Windows has no way of allowing you to switch to the cooler 9400M. We have Frei's and other reports below. Ivan Drucker described two utilities that can keep Windows cool in Boot Camp...

Microsoft hints at time zone fix in new Entourage update.

Wednesday, December 10, 2008

In updates to Office 2008 and 2004 this week, Microsoft alluded to an Entourage time zone fix that may (or may not) address reported problems involving time zones. There are two such issues: the "Casablanca" time zone problem with sync services, and the time zone problems with printing calendars. For Entourage, Microsoft simply said that the new version "provides updated time zone information." If you've had these problems, if these updates address them. Microsoft also said it fixed a Word bug that could cause a problem when moving a file to Windows.

Microsoft released Office 2008 for Mac 12.1.5 Update, Microsoft Office 2004 for Mac 11.5.3 Update, and Open XML File Format Converter for Mac 1.0.2, which converts the newer file formats (.docx, .xlsx, .pptx) to the older formats. The company said that all three updates improve stability, performance, and security, specifically "vulnerabilities that an attacker can use to overwrite the contents of your computer's memory with malicious code."

In Office 2004, the updates fix problems with Word and Excel unexpectedly quitting. Office 2008 has a bigger list of bug fixes, including an issue saving files in the older .doc format (Word 97-2004 format) that are moved to Windows. Microsoft said that "this update fixes an issue that causes some formatting issues when you save a Word document in the Word 97-2004 format and then reopen it in Word 2003 for Windows."

All three updates are available through the Office AutoUpdate feature or at the Microsoft Mactopia site.

Another report of Tiger 10.4 clients seeing empty Win 2003 shares

Wednesday, December 10, 2008

Tim Smith reports seeing the problem with Mac OS X 10.4.x not displaying the contents of SMB shares:

I have a client that is also having this issue. If he logs in on a Windows PC or a 10.5 PC no issue. It only occurs on his 10.4 machine. There are 800+ other users in this environment. I do not know how many use the shares but there are no other complaints I am aware of.

We have a workaround for the problem posted here. If you've tried this workaround for this problem



December 8

Windows 7 to go beta in January
MS following course similar to Apple's with Snow Leopard

Monday, December 8, 2008

Microsoft announced that it will release Windows 7 Beta 1 in January to Windows developers attending its Microsoft Developer Conferences. There will be 11 conferences from December 9 through February 19, but Windows 7 Beta 1 won't be available at the December meetings. The first beta of Microsoft's successor to Vista will not be released to the general public.

With Window 7, Microsoft is following a similar course that Apple is pursuing with its next OS rev, Mac OS X 10.6 Snow Leopard. Instead of rewriting the OS, each company is adding to the current additions, Vista and Leopard. But while Apple is focusing on under-the-hood enhancements for stability and performance, Microsoft seems to be putting effort into usability features.

PC Magazine noted that Windows 7 "is not markedly different from Windows Vista, but does enhance the ways in which users can interact with the OS, including new networking discovery features and multimedia playback."

PC Magazine also published a review of the pre-beta version of Windows 7 in late October.

Last summer, Apple announced that it would release Snow Leopard in mid-2009. However, there are rumors that Apple has moved this up to the first quarter.

In Boot Camp, Vista runs hot; In VMware, it is not

Monday, December 8, 2008

Rob Frei responded to an August post about a MacBook Pro running very hot when booted from Vista 64 using Boot Camp. He doesn't have the problem when Vista runs in a virtual machine:

I have the same problem. Vista is working fine. I'm running the 64-bit version of Pro/Engineer on my Mac in Vista 64. My MBP runs perfectly in OS X, but it runs very hot in Vista. I'm not sure its safe either, but I haven't found any definitive info on the Internet (including Apple's website).

I have a new 2.53 GHz MBP with 4 GB 1067 MHz DDR3 Ram. I'm running OS X (10.5.5). I have the latest version of Boot Camp, and I believe my drivers are all up to date. I haven't noticed these problems when I run Vista in VMware Fusion. I'm rather sorry I installed Vista at this point.

What could be happening is that in VMware, Mac OS X is handling the power/cooling management, while in Boot Camp, Vista is handling it, or not managing it at all.

If you've seen this

TIP: Readers says firewall settings at Leopard 10.5.5 file sharing issue

Monday, December 8, 2008

Adrian Li had the problem with the Leopard 10.5.5 upgrade not being able to see Windows shares. He fixed with firewall settings with a tip from Microsoft support:

Six months ago, my sister got a new 20" iMac. My home router was a WRT54G v2.0 and my sister requested file sharing. I think I took the easy way and allowed my Norton 360 to let most local port connections from a select IP through, this made cross platform sharing work flawlessly. However, I understand that I am but one case that did not have any difficulties.

It is now December and since then, the changes that have happened are: iMac 20" has been upgraded to 10.5.5 and the router firmware has been changed to dd-wrt 24 mega generic.

I tried to share using the old settings, but it wouldn't work. Changed the firewall settings to allow all ports. Tried accessing my Windows files from Mac, and it worked.

Then, I found this Microsoft support page and after I set my firewall to allow local ports 135-139 and 445, file sharing between Windows and Mac was working again.

If you've tried this

Confirmation of fix for iPhone/Exchange garbled email

Monday, December 8, 2008

Glenn I. Fishman reports "I just tried this tip [Oct. 6] for the iPhone/Exchange garbled email - it worked great."

The problem is described here. If you've tried this or the other fixes listed

See MacWindows' iPhone/Exchange Tips and Reports page for more.

Sync'Em adds NTLMv2 for syncing of Exchange, Google, iCal/Address Book

Monday, December 8, 2008

Derman Enterprises has released Sync'Em 1.16, software for Mac OS X for syncing Mac iCal/Address Book calendars and contacts with one or more Exchange and Google accounts. The new version adds NTLMv2 authentication for Exchange Server compatibility and fixes a few bugs.

Open-Xchange groupware server now syncs with Mac, iPhones, mobiles

Monday, December 8, 2008

A company called Open-Xchange AG has released a beta version of software that syncs Macs and iPhones with its Open-Xchange groupware server. The beta software, called OXtender for Mac OS X, uses OS X's iSync to enable Open-Xchange e-mails, appointments, contacts, tasks and documents available to the Mac Mail, iCal and Address Book applications.

OXtender for Mac OS X enables syncing of mobile devices connected to the Mac with the Open-Xchange server. Supported devices include iPhones, iPods and cell phones from other manufacturers, as well as software from third-party ISVs that support iSync.

MobileMe iPhone users can get e-mail, calendar and contact entries via its "over the air" push service.

The Open-Xchange server can work with Macs and with Microsoft Outlook on Windows PCs.


December 4

Google Calendar supports Mac OS X iCal

Thursday, December 4, 2008

Google announced on Monday that the online Google Calendar now supports Apple's iCal through the CalDAV standard that Apple has been promoting. Google has released a Mac application called Calaboration that locates your Google Calendars and lets you add them to iCal. Calaboration requires Mac OS X 10.5 and later. Google Calendars will sync with iCal, and you can use iCal to respond to Google Calendar invitations.

Entourage/Exchange invitation button grayed out

Thursday, December 4, 2008

Mic Stremel reports seeing a problem Entourage and Exchange where the invitation is grayed out and not available. We first reported the problem two years ago. Stremel's report:

I saw your report on this problem, and have run into a couple of issues involving this situation. I have seen two users running Entourage 2008 on an Exchange 2003 environment. In some cases they can accept or decline meeting invites, but other invitations the buttons are greyed out. There does not appear to be any consistency on when the buttons work or not. However, I had not set up these users on Mac Mail. And, they can use Outlook Web Access, and/or Outlook on a Windows machine to accept/decline meeting invites, but NOT through Entourage. I've uninstalled/re-installed Office, and also created a new Identity for Office. Still, no luck.

I've searched far and wide on most Mac/Entourage blog sites, and no clear answers.

If you've seen this problem

Reader's Leopard on AD reports "incorrect password" at login

Thursday, December 4, 2008

Matt Klusza is having problems logging into Active Directory from Leopard. He keeps getting an error message saying that the username and password are incorrect. He said he checked our Leopard/Active Directory Tips and Reports page and could not find any information. Klusza's report...

XPlay 3.1.1 fixes bugs for Mac iPods in Win

Thursday, December 4, 2008

Mediafour has released XPlay 3.1.1, a maintenance update for the Windows software that can move music, playlists, and video from iPod/iPhones to Windows and back, on Mac iPods as well as Windows iPods. XPlay presents direct drive-letter access to an iPod and iPhone. It also enables a user to manage a Mac or Windows iPod with Windows Media Player or Windows Media Center.

XPlay 3.1.1 fixes an incompatibility with Windows Media Player 11 that was introduced in XPlay 3.1.0. There were also other minor fixes.



December 3

Parallels update fixes reader's problems

Wednesday, December 3, 2008

Eric Scheuermann reports that the recent update to Parallels Desktop called Build 3540, fixed the problems that he reported on Monday:

Just wanted to let you know that I upgraded successfully with the latest build. All seems to be working fine. I did have to uninstall / remove Parallel Tools from within Windows 2000 and reinstall for the mouse to work smoothly. Also, all of my CAD programs (Microstation and Arcview) are working as well.

Parallels released Build 3540 to correct problems associated with updating from Parallels Desktop version 3...

Windows XP SP3 problem with Bonjour

Wednesday, December 3, 2008

Apple's Bonjour for Windows appears to have compatibility problems with Windows XP Service Pack 3 (SP3). Reports at the Apple Discussion Forums and from a MacWindows reader are saying that Windows XP SP3 can no longer print to printers using Bonjour. The problem occurs with Windows XP SP3 running on PC hardware as well as in a virtual machine with Parallels Desktop. We've had reports of printing problems with Windows, Bonjour, and Parallels before...

Dealing with Windows maxing out the Mac's CPU

Wednesday, December 3, 2008

Two more readers report the problem with Windows XP using most of the Macs processing cores in Boot Camp. The problem has been reported as a Windows problem that also occurs on non-Apple computers. We've previously reported some suggestions for the problem. Today, two readers told us how they are dealing with it. Vince believes the problem occurs when the computer gets to warm...




December 1

Parallels releases new build to fix 4.0 updating issues

Monday, December 1, 2008

Parallels has released Parallels Desktop 4.0 Build 3540, a maintenance update to address problems with caused by upgrading Parallels Desktop 3.x to Parallels Desktop 4. Build 3540 corrects a number of bugs, including a case where Windows stops while booting during the upgrade, and where a Boot Camp partition can't be accessed after the upgrade, or an error message appears stating that it "failed to configure the Boot Camp partition." The code at this link is only the English build; Parallels said it would release builds localized to other languages in the near future.

If this update has solved any problems upgrading from Parallels Desk 3

Before the Build was released, readers reported problems with upgrading to 4.0...

TIPs for Windows maxing out Mac CPU in Boot Camp

Monday, December 1, 2008

Two readers responded to the report Reader's Boot Camp Win XP maxes out Mac CPU. Robert Pendell suggested a Windows utility to look into the problem, which could be a Windows driver:

I do not have a Mac or Boot Camp but if the Task Manager isn't showing anything try using a program called Process Explorer. (It was developed by SysInternals and is available from Microsoft's Website in the TechNet area.) Check to see if the process labeled "System" has a high CPU usage mark on it. If it does then a driver is taking up the load. Double-clicking on it and going to the threads tab may help which driver is taking up the CPU load.

If you've tried this

John Lockwood had another suggestion and some explanation...

TIP: WINS fix for Leopard OS X SMB browsing works for 10.5.5 bugs

Monday, December 1, 2008

Brian Wilson found a fix for the intermittent problems with Leopard 10.5.5 is having seeing Windows SMB shares. His fix was similar to one we reported a year ago for an earlier version of Leopard. Wilson said:

If you have intermittent problems connecting to a PC running Windows XP where your PC icon appears in your Mac finder but refuses to connect sometimes, then ensure you do the following:

On the Mac go to my System Preferences->Network and if you are connecting wirelessly select the Airport connection and hit 'Advanced'. Under the WINS tab select your workgroup. In my case, this is 'workgroup'. It doesn't seem to matter that this is in lower case whereas it was created as 'WORKGROUP' in Windows. Insert your PC's IP address into the WINS Servers box (e.g. 192.168.1.7) and hit OK.

This completely eradicated any intermittent problems I had.

If you've tried this


November 2008

November 24

Citrix to run Windows apps on iPhones

Monday, November 24, 2008

Citrix plans to enable iPhone users to operate Windows applications through a combination of virtualization and thin-client application server technology. A company spokesperson said that that during the first half of 2009 it will ship a version of XenApp that will serve Windows applications to iPhones over Wi Fi and ...

Fusion 2.0.1 doesn't fix Fusion 2 multi-screen performance issue

Monday, November 24, 2008

Gyalwa updated his previous report about slow VMware Fusion 2 performance with multiple displays:

Please report that the update 2.0.1 does not fix the inability of VMWare Fusion 2 to smoothly operate in Multi-Screen Mode on Apple Cinema Displays.

If you've seen this problem with Fusion 2.0.1

Reader's Boot Camp Win XP maxes out Mac CPU

Monday, November 24, 2008

Gary Maedl says that Windows XP is using most of his Mac's two processor cores even when no applications are running:

I've been running Boot Camp with Win XP SP3 since Boot Camp was first released. Generally, I love it. However, on occasion, I get a really strange system behavior with no apparent cause or fix. My machine (MacBook Pro 17" 2.33 GHz Dual Core 4 GB RAM) will run with CPU 1 at or near 100 percent and CPU 2 at around 60 percent in Win XP. When it is doing this, nothing (no application) is running on the Mac.

If I leave the machine for a time (hours), it still runs at this load even though no applications appear to be running in Windows. The last time this happened, I had to totally rebuild the machine. Now it has just started again.

If you've seen this problem

Connect to Server hangs user with Leopard 10.5.5 update

Monday, November 24, 2008

Many have reported that the Mac OS X 10.5.5 update caused the Leopard Finder to stop seeing network shares. Allen O'Loughlin now says the Connect to Server dialog doesn't work. He's tried some of the suggestions on our Leopard Tips and Reports page, with no success:

I can't use connect to server anymore. Network shares all working prior to 10.5.5 without fail. Now can't access shared folders or printers. Connect to Server hangs. Have tried recreating the Airport connection, tried turning off IPv6, tried entering workgroup name into WINS. Nothing helps.

If you've seen this problem

Livescribe releases beta Mac software for computer pen; Win version updated

Monday, November 24, 2008

Today, Livescribe Inc. released a public beta of Livescribe Desktop for Mac, software that will let Mac users download notes and audio from the company's Pulse Smartpen. The ink pen records what the user writes as well as audio. The SmartPen connects to the Mac or PC via a USB cable, and the Livescribe Desktop software displays the notes and drawings on the Mac or PC as if they were a scan of the paper it was written on. Livescribe Desktop includes optical character recognition so that users can search for...




November 20

Rebooting networking hardware fixed reader's 10.5.5 SMB problems

Thursday, November 20, 2008

Ian R. Hargest updated his Nov. 14 report about the Leopard update 10.5.5 update's problems with SMB file browsing. He fixed the problem by restarting all of his network hardware:

After much troubleshooting, and requisite swearing, turns out my problem was caused by my networking gear. After troubleshooting my Ubuntu server for a couple hours and coming up empty, I figured I'd reboot the network stack just to take it (cable modem, VoIP router and wireless router) out of the mix. Lo and behold, both my Mac and XP client machines were able to recontact the server.

I'd not changed anything on the server; I'd only been looking for something that was amiss. I hadn't changed anything on the Mac nor the XP clients. Strangest damned thing.

If you've seen this

Win XP losing monitor settings not only on Boot Camp

Thursday, November 20, 2008

John Grubb echoed yesterday's report that Windows XP loses dual-monitor settings not just in Boot Camp, but on PCs:

Windows XP frequently loses its video settings on Dell machines. I am constantly resetting dual monitor preferences for employees with Dells running Windows XP. All of our employees use dual screens, both with laptops (docked) and desktops too.

XP loses the video settings at least every other reboot if not every on nearly every machine. They call it a nuisance. I call it FRUSTRATING.

So any Mac user who sees this issue either in Boot Camp or virtual environment, take heart. It's not your Mac machine. It's another case of broken Windows.

Sync'Em 1.10 syncs iCal/Address Book to Exchange, Google

Thursday, November 20, 2008

Derman Enterprises has released Sync'Em 1.10, software for Mac OS X for syncing Mac and one or more Exchange and Google accounts. The new version adds syncing for Exchange and iCal calendar events. Sync'Em also syncs contacts between Exchange, Google/Gmail and Address Book.

If you've tried Sync'Em 1.10

GroupWise 8 puts Web 2.0 in Home View, supports iPhone

Thursday, November 20, 2008

Novell released GroupWise 8 (US$143 per license), its groupware collaboration software supporting Mac OS X, Windows, and Linux clients. The new version supports Web 2.0 dashboard-type tools that can bring in RSS feeds, blogs, or other web sites into the GroupWise Home View. There are also improved calendar functions and contact management, and support iPhones, BlackBerrys and Palm handheld devices.




November 19

Windows is the cause of Boot Camp dual monitor issue

Wednesday, November 19, 2008

Two readers say that problem of Windows dual-monitor display settings becoming lost after rebooting Windows is not limited to Boot Camp, but that the problem is with Windows XP. Gary Chou said that the problem occurs on a non-Apple PC:

My work laptop runs Windows XP Pro and also resets dual monitor settings after each reboot. I have to toggle the dual monitor setting each time and also rearrange the proper desktop arrangements (i.e. how Monitor 1 is positioned with respect to Monitor 2). I believe this is a Windows issue rather than a Boot Camp issue.

Richard sees this with VMware Fusion as well in Boot Camp:

Similar problem in VMware Fusion as well. I have Fusion 2.0, which allow dual monitor for Windows XP and Vista to use two monitors. In my XP, I setup for two monitor, took a snapshot, then I restart XP with the snapshot. It worked for a few times but then it will switch back to single monitor. I thought it was a Fusion program, but sounds like it's a Windows XP issue.

If you know of a fix

Syspreping Winclone images works

Wednesday, November 19, 2008

Richard Eppert confirms a previous suggestion that Microsoft's Sysprep works for cloning Boot Camp images using Winclone:

Marc Berger is correct, using Sysprep is the way to go. I use exactly the same procedure on our Winclone images and I have our Vista Winclone image pickup the same GPO's that our Dell PCs use after the system is imaged, so the Vista environment looks exactly the same.

VMware Fusion 2.0.1 addresses performance , stability issues

Wednesday, November 19, 2008

VMware has released VMware Fusion 2.0.1, a maintenance update that fixes several dozen issues surrounding performance, stability, and various other bugs. VMware released Fusion 2.0 in September as a major new version with a number of new features.

If you've tried the VMware Fusion 2.0.1 update if it fixes any problems you've seen.

Running Virtual PC 7, Leopard and Vista

Wednesday, November 19, 2008

For those using PowerPC Macs, Microsoft's now-discontinued Virtual PC is the best way to run Windows. Brian Reilly has posted information about using it to run Windows Vista in Leopard:

As a regular Virtual PC 7 user, I've come across your site on multiple occasions. I recently complied a guide to running Virtual PC 7 in 2008. The article includes the Leopard fix that you already have on your Virtual PC 7 page, but also includes how to run Vista, some VPC7 benchmarks, and a video comparing Word 2008 (mac) to Word 2007's start up time: 12.6 seconds for Word 2008 running natively compared to 9.6 seconds for Word 2007.

Missing Sync for Win Mobile adds direct syncing of Entourage 2008

Wednesday, November 19, 2008

Yesterday, Mark/Space released The Missing Sync for Windows Mobile 4.0.4 (US$40, free update), an update to the company's Mac OS X software for syncing with Windows Mobile smart phones. The version 4.0.4 update includes direct sync support for Entourage 2008 (as well as with Entourage 2004) without the need to go through the Mac's Sync Services. The new version also includes support for Entourage categories and improved device mounting.

The Missing Sync for Windows Mobile 4.0.4 enables users to synchronize Entourage contacts, calendar events, and tasks with categories. Other features of The Missing Sync for Windows Mobile include syncing music, photos, video, files, and much more with support for iCal, Address Book, iPhoto and iTunes.

Missing Sync for BlackBerry adds sync support for BlackBerry Bold

Wednesday, November 19, 2008

Mark/Space has released The Missing Sync for BlackBerry 1.0.3 (US$40), an updated to the Mac OS X software for syncing to BlackBerry handheld devices. The new version adds sync support for BlackBerry Bold 9000 series smart phone. The software can sync between BlackBerry Bold and Entourage, iCal and Address Book, and well as iTunes playlists, iPhoto albums and various video formats. The software also works with other BlackBerry models.

The Missing Sync for BlackBerry 1.0.3 can sync contacts, calendars, tasks, and notes with Entourage or Address Book and iCal. It can also sync iTunes playlists, iPhoto albums and various video formats.




November 14

More reports and workaround for not seeing Win/Linux SMB shares after 10.5.5 update

Friday, November 14, 2008

Several readers responded to our reader report of the Leopard 10.5.5 update causing the Finder to no longer see Windows and Linux shares. Rudi Huibregtse found that an older fix we had posted worked for this issue-enterning the workgroup name in System Preferences:

Same over here. I fixed it by using the WINS tab solution, filling in the workgroup, as described at MacWindows. I'm glad I checked the MacWindows pages!

If you've tried this fix Paul Verkruissen reboots his server to...

TIP: Another way to change SID on cloned Boot Camp images: use MS Sysprep

Friday, November 14, 2008

Marc Berger responded to a tip about the need to change the Windows Security ID (SID) when cloning a Boot Camp partition. Berger offers another method:

Just read your post about changing SIDs on Winclone images of Boot Camp installations. We use Microsoft's utility called Sysprep. I use an answer file along with the mini-setup. The answer file contains answers to questions that the MS installer needs...

Windows XP desktop reset each boot under Boot Camp with a second monitor

Friday, November 14, 2008

Andrejs Eigus responded to our report describing Boot Camp Windows dual-monitor display settings becoming lost after rebooting Windows.

I am having exactly the same problem with my MacBook (Black/Penryn Feb 2008) 2.4 Ghz running Mac OS X Leopard 10.5.5 and Microsoft Windows XP Professional SP3 on my Boot Camp partition. I am using external LG 787LE monitor with both Mac OS and Windows, but every time I start up Windows XP, my desktop is reset to be auto-arranged (read: messed up) and I have to re-set up second monitor to use with "Extended Desktop" all over again each time.

If you've seen this problem

Reader says CrossOver Games good for Guild Wars on Mac, not Wizard101

Friday, November 14, 2008

Todd Rosene reports that two Guild Wars games run on Mac with CrossOver Games from CodeWeavers. CrossOver is Mac OS X software that runs certain Windows applications within Mac OS X, without the use of Windows. CrossOver Games is a version optimized for running PC games on Macs. Rosene reports:

CrossOver Games works great for a game I've become mildly addicted to; Guild Wars and Guild Wars Eye of the North. I can keep up with the PC players with no remorse or abuse from my guild mates. Doesn't work with Wizard101, which is a game my wife and daughter play regularly. The girls got me into it this past month to help them quest so I've been borrowing one of my wife's older Gateway notebooks in order to play. I'm going to try Boot Camp with Vista on my MacBook Pro 17" 2.6 and see if Wizard101 runs.

If you've tried CrossOver Games

For more on CrossOver, see our CrossOver Reports page.

MassTransit 6 adds AD user provisioning to enterprise file transfer

Friday, November 14, 2008

Group Logic has released MassTransit 6.0, a new version of its high-speed, high-volume managed file transfer solution for Windows and Mac OS X, adding a dozen new features and increased speed and security. MassTransit 6 features automated, Active Directory-based user provisioning capabilities that can enable AD users to send files from a web-based interface.

To send files, users can log into a web site with their domain credentials or bypass log-in through single sign-on. Recipients of files are notified via email containing links to the files. Credentials and file exchange privileges are automatically managed by Active Directory on an ongoing basis.

MassTransit 6.0 also includes improved management and reporting, with new tools for analyzing system performance, usage, load and errors, and performance and trends. There are new performance and health monitoring interfaces that can be managed from Microsoft Operations Manager and other common enterprise solutions. The new version also includes an updated set of APIs and integration tools including SOAP/web services interfaces with documentation.

Group Logic said that the performance gains in MassTransit 6.0 will in particular benefit customers with thousands of users and monthly file transfer volumes in the millions per month.

Enterprise Desktop Alliance online survey on Macs in enterprise

Friday, November 14, 2008

The Enterprise Desktop Alliance is now hosting a survey about Mac integration in enterprise environments. (Go to the EDA home page and click the Mac Integration Survey button.)

The Enterprise Desktop Alliance an organization of cross-platform integration companies that promotes and support Macs in enterprise environments. (See also Parallels, Group Logic, Centrify Form Alliance for Macs in Enterprise.)

TIP: Reader traces fix for Entourage/Exchange 2007 mail synching problem to Win 2008

Friday, November 14, 2008

Howard Wanderman adds to the discussion about the problem of Entourage failing to receive some email from Exchange 2007. We have several workarounds listed, but Wanderman recommends a permanent fix:

I came across this and it fixed my problem with certain emails not showing up in Entourage on Exchange 2007.

It turns out that:

a) It's actually Windows Server 2008's fault. (More specifically, the included IIS 7 build), and

b) The specific emails that are not appearing contain potential escape characters in the subject field, posing a security risk.

There's an article on this here.

The short of it is that allowing IIS 7 (which is what serves up HTTP to Entourage) to allow these characters will thus allow it to pass them along to Entourage.

If you've tried this approach

Belkin Switch-to-Mac moves files from Windows PC

Friday, November 14, 2008

Yesterday, Belkin announced the US availability of the Switch-to-Mac Cable (US $50) for migrating files from a PC to a Mac. The cable plugs into the USB ports of a Mac and a PC. Flash RAM in the device contains software that runs on the Windows computer. The software copies music, movies, photos, and other files and Internet preferences to default Mac folders. It then displays a report of what was transferred.

The Switch-to-Mac Cable requires Windows XP or Vista and Mac OS X 10.4.x and 10.5.x. Belkin plans to release the product in Canada, Europe, Asia, and Australia in February 2009.

MacDrive 7.2.4 update address Vista 64-bit

Friday, November 14, 2008

Mediafour has released MacDrive 7.2.4, a maintenance update to the Windows software that enables Windows to recognize Mac-formatted hard drives, partitions, and storage media. Mediafour said that the update fixes compatibility issues with Windows Vista 64-bit that were found in version 7.2.3. The update is a free download for owners of MacDrive 7.

November 11

Parallels Desktop 4 expands graphics, CPU, RAM, more user features, runs Leopard Server in VM

Tuesday, November 11, 2008

Today Parallels released Parallels Desktop 4.0 (US $80 Upgrade US $40), a major new version of the virtualization software for Mac OS X. The company said the new version increases performance by 50 percent while using less of the Mac’s hardware resources. Parallels said that version 4.0 also adds 50 new features, including remote control from an iPhone, built-in speech recognition for Windows, and the ability to run Leopard Server in a virtual machine. The update...




November 6

Microsoft releases Windows 7 pre-beta to developers

Thursday, November 6, 2008

Yesterday, Microsoft released a pre-beta version of Windows 7 to developers at a hardware engineering conference. According to EE|Times, Microsoft will release a full beta of Windows 7 early next year.

Microsoft also released a technical paper yesterday that describes the iPhone-like tablet/touch features in Windows 7, the next version of Windows that will come after Windows Vista. The paper described some of Windows 7's features:

The Windows 7 and Windows Server® 2008 R2 will introduce math input control, custom dictionaries, and multitouch support to Windows operating systems. These features will enhance tablet functionality and will enable new applications that support practical scenarios for end users:

Math input control will allow input of math formulas and functions from handwritten text.

To improve text recognition, Windows 7 and Windows Server 2008 R2 will support custom dictionaries, so that administrators can directly enable support for word lists.

Multitouch will support input from multiple touch sources through new window messages, plus a gesture-recognition API that supports panning, zooming, and rotating.

More on cloning Boot Camp: Netrestore and Winclone

Thursday, November 6, 2008

A number of readers responded to our report about Winclone, a utility that can clone Boot Camp partitions. Several readers reported some insights into Winclone. Others mentioned another alternative, NetRestore from Bombich software...

TIP: Change SID when cloning Boot Camp/Windows on Windows network

Thursday, November 6, 2008

Daniel Öhman in Sweden warns that when you clone a Boot Camp/Windows partition with Winclone and use it on another Mac on a Windows network, you'll need to change the Security ID (SID):

If two or more computers have the same SID they would corrupt domain membership for each other. Causing everyone but the last joined computer not to be able to log on the domain...

MacDrive 7.2.3 improves Boot Camp/Vista compatibility

Thursday, November 6, 2008

Mediafour has release MacDrive 7.2.3, an update to the Windows software that enables Windows to read and write Mac hard drives and removable media. MacDrive also enables users to access the Mac partition from Windows running in Boot Camp. This update fixes several issues with Windows Vista running in Boot Camp, including:

  • Improved running in hibernation, which previously caused disk consistency issues
  • Fixed a problem where Boot Camp failed to display the Mac OS Startup disk with Vista 64-bit installed
  • Fixed a problem where Boot Camp failed to change the Startup disk with Vista 64-bit installed

MacDrive 7.2.3 also fixed a Windows Vista 64-bit problem with the behavior of File Name Maps, as well as other bugs.

If you've tried MacDrive 7.2.3

Hack for full-screen SheepShaver yields poor display quality

Thursday, November 6, 2008

Two readers responded to a tip for enabling full-screen viewing of SheepShaver, which enables Mac OS 9 ("Classic") to run on Intel Macs. Both readers report degradation of image quality.

Philip McDunnough reports:

I did try the tip. Unfortunately it led to a lower resolution and poor graphics. Perhaps one has to edit other parts of the file as well. I did this on a 20" iMac (Intel) running 10.5.5.

Jeremy Matthews had a similar experience:

We tried the tip this morning for enabling full screen on the "Chubby Bunny" version of SheepShaver. It did work, except that everything is in black and white and there are a few visual artifacts. So it's not a complete solution yet.

For more, see our special report, Running OS 9 on Intel Macs.

If you know of a fix for this

Copy problem with SheepShaver verified

Thursday, November 6, 2008

André Marchand verified a Copy problem with SheepShaver, where the Copy function doesn't work in OS 9:

Got the same problem with PageMaker in SheepShaver: sometimes the Copy function works, sometimes it doesn't.

I use a SimpleText text document in SheepShaver to paste the clipboard content of Mac OS X, then select and copy from SimpleText, then paste in PageMaker. It's annoying but it works.

I also have a problem with Oracle 4.5 where the copy, paste function dosen't work at all. I have to select and drag the content from Oracle to a SimpleText text document then select and copy from SimpleText to paste in Mac OS X.

If you've seen this problem

VPN Tracker 5.4 expands SonicWALL combatibility

Thursday, November 6, 2008

equinux has released VPN Tracker 5.4 (US$79, free upgrade), a new version of the multi-purpose IPSec virtual private network client for Mac OS X. The new version adds support for the latest SonicWALL gateway, the SonicWALL Firewall NSA 240. VPN Tracker 5.4 has grown to over 350 VPN gateways, including Cisco. VPN Tracker also works with Windows when running in Parallels Desktop for Mac.

XPlay 3.1 adds iPhone, iPod Touch drive letter access for Windows

Thursday, November 6, 2008

Mediafour has released XPlay 3.1, and update of the Windows software that adds iPhone and iPod Touch drive letter access.

XPlay is Windows software that can move music, playlists, and video from iPod to Windows and back, on Mac iPods as well as Windows iPods. XPlay presents direct drive-letter access to an iPod. It also enables a user to manage a Mac or Windows iPod with Windows Media Player or Windows Media Center.

The new version now lists the iPhone and iPod touch with drive letters in My Computer, allowing browsing of the contents as well as copying music to the PC. You can also copy directly to the root of the iPhone and iPod Touch for file transfers. XPlay 3.1 also enbables dragging photos both on and off any iPod, including iPod Touch and iPhone.

The new version allows direct copying from one iPod to another. Plug in two iPods and you can transfer music, photos and videos from one to the other.





OCTOBER 2008

October 30

Reader question of the day: how to clone a Boot Camp partition

Thursday, October 30, 2008

Q: Jason Cole asks (sent from his iPhone):

Mac Windows Guy, how do I backup my Boot Camp partition in an exact clone style?

A: There's a shareware utility called Winclone that will clone Windows XP and Windows Vista Boot Camp partitions, both FAT32 and NTFS varieties. Not only is Winclone good for back up and restore, but you can use it for setting up identical Boot Camp installations on multiple Macs.

If you've tried Winclone

Reader says 10.5.5 update broke the seeing of SMB shares

Thursday, October 30, 2008

Roger Brown reports that after updating to Mac OS X 10.5.5, his Mac can no longer see Windows and Linux shares. Loggin in via Connect to Server works - sometimes. Brown said:

I recently had two MacBooks upgraded to Leopard 10.5.5. After entirely satisfactory file sharing on a mixed XP - Vista - OS X - Ubuntu network, right up until 10.5.4, it has all gone to pieces. XP, Vista and Ubuntu can see and share files on the Leopard MacBooks without difficulty. But Leopard cannot see any of them.

If I use the Connect to Server function, I can sometimes connect. Sometimes "smb://study" will work, while at other times, for no apparent reason, "smb://192/168/0/2" is the only way. Sometimes neither will work. As the Ubuntu installation is a dual boot with Vista Home Premium, it cannot be a problem with the hardware (which worked with all former versions of OS X).

I have tried every fix on the MacWindows pages without a flicker of success in getting the shares to show up in Leopard. I am completely baffled.

If you've seen the Leopard 10.5.5 update cause these problems

We've posted a number of suggestions for fixing browsing of SMB shares with older versions of Leopard, which you can find on our Leopard Tips and Reports page. These tips include turning off IPv6 on the Mac and on AirPort routers, changing passwords, and many others. Some are here, but there are others as well.

Centrify DirectControl Beta adds smart card logon to AD

Thursday, October 30, 2008

Centrify announced a December release for DirectControl 4.2 for Mac OS X, the next version of Centrify's Active Directory integration software. The new version, now in beta, will deliver several new features, including the ability to provide keberos-based single sign-on to Active Directory using three types of smart cards: .NET used in larger business networks, Common Access Card (CAC) used by the US Department of Defense, and the Personal Identification Verification (PIV) used by the US Department of Homeland Security.

Centrify DirectConnect 4.2 will offer a new option for a simpler, one-click setup for Macs that have only one user on them. The installation option gets the user onto Active Directly quickly while still providing group policy enforcement, according to a Centrify spokesperson.

The new version all adds new group policies for Macs, including a Finder Lock policy for preventing access to other network servers. There are also group policies that will shut down or sleep a Mac when a smart card is removed.

Reader advice on OS X Server, Open Directory, Active Directory

Thursday, October 30, 2008

John responded to Tuesday's reader report about Entourage clients getting disconnected from Exchange Server on Active Directory with a Mac server set up with Open Directory. John recommends:

Binding OD to AD in my experience is just not that good (especially on the client side), Or should I say Apple (Mac OS X) OD in the AD world, with the Apple AD plugin is not that good or fun.

People can eventually not log in via their AD passwords, whether it's Kerberos or something else where Apple and MS are not jiving.

Not surprising, don't forget MS's technologies are not open to Apple, so Apple has to reverse engineer AD to work in and with OD, and IMHO, OD in AD is a disaster from Apple's standpoint.

From a QA standpoint it just doesn't work, or work well, on OS X updates it breaks all the time, Apple does not quite fix it. I for one am never dependent on OD within AD. Just use local Mac OS X accounts, until Apple and MS fixes it, if they are both serious about it, I for one don't think Apple gives a hoot here , but we will see.

I digress but, as of Exchange 2007 and Snow Leopard at least Mail, iCal and Address Book, with MS's Exchange Web Services this will change how Mac OS X connects with Exchange, whether or not this addresses or improves OD with AD, remains to be seen.

I am pretty sure that in order to run Exchange you have to have an AD Windows 2003 Server, and also running AD, DNS and DHCP on Windows 2003 Server or newer, not a Mac, or Unix box, could be wrong.

Having the Mac OS X Server as your only (main) DNS, DHCP server, not sure this is going to work or a good idea, now Exchange is dependent on a Mac OS X DNS, DHCP server, I have no idea that will work.

DNS is DNS and DHCP is DHCP, but we are talking Apple and MS here.

Enter all the Exchange info into Entourage in Accounts area, and I would put in the FQDN, unless you have the Domain in the Search Domain on your Mac OS X systems in System Preferences.

If you'd like to share your thoughts on this issue

TIP: Workaround for Entourage/Exchange problem syncing email and contacts

Thursday, October 30, 2008

Justin Beek offered a workaround for problems with Entourage 2008 syncing email and contacts to Exchange Server:

I have run into this issue a lot lately. I have yet to figure out what magic key is needed to invoke it. Basically, either the local mail folder cache or the server's mail folder isn't communicating correctly.

The easy fix:

  1. Right-Click on the Inbox for the Exchange account.
  2. On the General tab, in the Empty Cache section, click Empty.
  3. It will re-download all the messages and hopefully reset the issue.

The hard fix:

  1. Rebuild the account from scratch.

If you've tried these fixes

Another reader reports Entourage 12.1.3 doesn't fix "doesn't match IP address" bug

Thursday, October 30, 2008

Russell Tolman verified that the Office Mac 12.1.3 update didn't do much to fix the Entourage "doesn't match IP address" bug:

I see it all the time now. It came with 12.1.0 and was gone with 12.1.2. Now it is back with 12.1.3. It is not consistent in my school district.

I have deleted the entire Microsoft Data in the Documents folder and reset the account from scratch, and the problem is back. It drives me crazy.

If you've seen this issue




October 28

TIP: Enabling full screen for SheepShaver/Chubby Bunny

Tuesday, October 28, 2008

Harrie Swartjes shared a tip on editing the SheepShaver emulator to enable Mac OS 9 ("Classic") to run in full-screen on Intel Macs. Readers have previously reported that full-screen mode doesn't work. Swartjes is using Chubby Bunny, a particular bundle of SheepShaver.) Swartjes said:

It may interest your readers to know that you can edit the settings of Chubby Bunny (although this of course defeats its purpose a bit).

The standard .sheepshaver_prefs file is hidden inside the package and can easily be opened with TextWrangler, using "Open Hidden...".

Inside the application package there is another package, called COI.app. Inside this package, there is a hidden file called "hih1", which is actually the preferences file.

For instance, changing the line

screen win/1024/768

to

screen dga/1024/768

will enable Full Screen.

Knowledgable users will also find the ROM file and the hard disk image here.

If you've tried this tip

For more on running Mac OS 9 on Intel Macs, see our SheepShaver Tips and Reports page.

Another location for SheepShaver download

Tuesday, October 28, 2008

C. W. Gibson had success with a different SheepShaver download:

I downloaded SheepShaver from here and had none of the issues you've described.

If you've tried this version

Copy problem with SheepShaver

Tuesday, October 28, 2008

Freddie a describes a "copy" problem with running OS 9 on an Intel Mac using SheepShaver:

Well, after my initial elation over being able to actually run Classic apps on my Intel Mac, I have discovered a couple of "gotchas."

As David wrote, couldn't get full screen mode to work. Each time, I got a blank screen as well.

Not being able to drag-n-drop between X and 9 is well documented. The only solution - not elegant, but works flawlessly - is using the Shared Folder.

My two "gotta have" applications are PageMaker and Typestyler. They work fine. However, I discovered that the copy function for PageMaker just doesn't seem to work well. I will copy blocks of text or images in one document and try to paste into another, or even on another page, and it doesn't seem to have the copied material in the clipboard. Very strange.

If you've seen this problem

Entourage disconnecting from Exchange Server 2007 with Open Directory

Tuesday, October 28, 2008

Steve Searson asked for advice on configuring Open Directory so that Entourage clients can connect with Exchange on Active Directory:

I have an issue with our Exchange Server 2007. We are all Mac clients with OS X Server 10.4 running the DHCP and DNS. Occasionally our Entourage clients get disconnected from the Exchange server. We are on Open Directory OSX 10.4 with Entourage 2004 and 2008 clients. Basically my question is; what is the best way for Open Directory clients to "see" the Active Directory server. Currently what I've done is created a DNS zone in Open Directory so that ad.example.com = internal IP address. This seems to work okay, but I'd like to know if there is a more solid solution.

If you have some advice to share If you've tried this version

Reader can sync Entourage/Exchange email but can't receive mail

Tuesday, October 28, 2008

Ryan Taylor responded to a previous report of an Entourage problem with syncing email and contacts with Exchange Server. Taylor's problem is some different, in that he can sych but cannot receive email on one Mac:

I experienced this issue last week on a white MacBook 13", OS X 10.5.5, Office 2008 12.1.3, Exchange 2003 Server. I synched up on my company's internal open, wi-fi, no proxies. Everything synched up just fine, including calendar, contacts, and email. After that, I could send email but not receive any new mail. On my Mac Pro, OS X 10.5.5, Office 2008 12.1.3, connected over Ethernet on a secure LAN, everything works fine. I can send, receive and sync. The only difference is I have an additional POP and IMAP account setup on the MacBook. The Mac Pro is strictly Exchange.

If you've seen this problem or have an idea on how to fix it

Reader says Mac Office Update 12.1.3 doesn't fix "doesn't match IP address" bug

Tuesday, October 28, 2008

Daniel Lee reports that the recent Office 2008 for Mac 12.1.3 update doesn't fix a bug that it is supposed to fix:

Just shooting you an email to let you guys know that this update did not fix the issue of getting the "server name or IP address does not match the name or IP address on the server's certificate" error message when connecting to Exchange 2007.

I've tried deleting my profile from Entourage and setting it back up but the issue persists.

If you've tried the 12.1.3 update if you see this problem.





October 24

StuffIt 2009 adds Leopard Quick Look, Time Machine integration, Google MacFUSE

Friday, October 24, 2008

Smith Micro has included Leopard integration features in StuffIt Deluxe 2009 for Mac OS X, a new version of the cross-platform file compression, encoding, encryption, and backup utility. StuffIt Deluxe 2009 can expand over 30 compression formats, and adds support for QuickLook, Time Machine, and Mobile Me.

StuffIt Deluxe 2009 can now expand 7-Zip and segmented Zip archives created on Windows or other platforms. StuffIt Version 12 added the ability to further compress already compressed Zip archives, and the ability to compress Microsoft's .docx, .xlsx, and pptx formats, which are essentially Zip files. As with the previous version StuffIt 12 can compress alreadly compressed already compressed graphics formats, including JPEG, PDF, and TIFF...

CrossOver 7.1 for Mac fixes bugs with Outlook, Office for Windows

Friday, October 24, 2008

Yesterday, CodeWeavers shipped CrossOVer 7.1, software that runs Windows applications on Mac OS X without the use of Windows. The update fixes over three dozen issues with running Outlook 2007 and Office for Windows on a Mac. CodeWeavers also released a 7.1 update for the CrossOver for Linux.

The update fixes problems with creating new contacts, appointments & tasks with Outlook, with opening recurring Calendar Items, and improved connectivity with Exchange servers, among other issues.

CrossOver 7.1 fixes problems installing Office 2007 Enterprise Edition, 2003 Service Pack 3, and other versions of Office for Windows. There are improvements in the reliability of running Project 2007, PowerPoint 2003, Access 2002, Word 2003, and other Office applications.

CrossOver is the most inexpensive method of running Windows, since you don't need a copy of Windows itself. The tradeoff is that it doesn't support all Windows applications. CodeWeavers focuses on running Microsoft and other business applications. Another version, CrossOver Games, focuses on supporting PC games.

If you've used CrossOver 7.1

For more on this topic, see our CrossOver Tips and Reports page.

Kerio MailServer 6.6 enables migration from Exchange, adds resource booking

Friday, October 24, 2008

Earlier this week, Kerio Technologies released Kerio Mailserver 6.6 (US$499), a new version of the cross-platform groupware server. The new version adds a tool for migrating users and data from Microsoft Exchange Server, as well as the ability to schedule resources, making it more comparable with Exchange in terms of services. The server is available for Mac OS X, Windows, Linux, and other OS. Multiple clients are supported as well.

Kerio MailServer 6.6 includes the Kerio Exchange Migration Tool, an application that transfers users accounts and folders, domains, public and private address books, tasks, and more from Exchange Server ...

October 21

ExtremeZ-IP free upgrade adds support for Win Server 2008 for Mac clients

Tuesday, October 21, 2008

Today, Group Logic added support for Windows 2008 Server with the release of ExtremeZ-IP 5.3, a new version of the Windows-based file and print server for Mac clients. Microsoft removed all Mac support from Windows Server 2008, including Services for Macintosh and Print Services for Macintosh. This makes ExtremeZ-IP the only solution for Windows Server 2008 to support Mac OS X's native AFP file sharing protocol and other Mac technologies.

“The goal is to provide the full Mac experience for users,” said T. Reid Lewis, Group Logic's CEO.

By using AFP and other Apple technologies, ExtremeZ-IP provides features that users and managers don't have with SMB/CIFS file and print sharing. This includes storing documents as a single file on the server, instead of two, as occurs with SMB. Lewis said that this method of storage resists corruption. Using AFP also enables the use of the entire range of file names. ExtremeZ-IP uses Apple's Bonjour technology to enable Macs to discover printers on the Windows network.

ExtremeZ-IP also uses a technology that enables Macs to see a list of server-based files without taxing the server or giving slow performance for the user. ExtremeZ-IP also provides for fast searches of the server from a Mac client, and works with Active Directory permissions.

A Group Logic survey of 350 IT professionals showed that 41 percent of respondents plant to migrate to Windows Server 2008 by the beginning of 2009.

ExtremeZ-IP 5.3 is a free upgrade for 5.x customers with a Group Logic maintenance contract.

If you've tried ExtremeZ-IP 5.3 on Windows Server 2008 what you think of it.

Comment on this story




October 20

Installing SheepShaver/Chubby Bunny for Classic apps; a few issues, no full screen

Monday, October 20, 2008

David Murray describes his experience installing Chubby Bunny, a version of SheepShaver, which lets you run Classic apps on Intel Macs. He ran into problem, worked around it, but still has three more problems:

My old iMac 800 Snowball blew up, with a loud POP and smoke out the vents! I replaced it with a 2.4G iMac with OS X 10.5.5, so I of course lost "Classic." I have one app I love, Adobe Photodeluxe...

Win won't boot in Boot Camp if HD, flash drive attached; fuzzy audio

Monday, October 20, 2008

Two more readers affirmed previous reports that Windows won't boot in Boot Camp with external drives attached to the Mac. Melvin Mallett also sees the problem with USB flash drives. And he reports a problem with audio quality in Windows:

I am running Microsoft Windows Vista 32 Bit with Service Pack 1 on my Intel Based iMac. I am using Boot Camp 2.1 to boot between the Leopard and Vista operating systems. Like some of your other readers, I have noticed that Windows Vista will not boot up if I have an external hard drive plugged into a USB slot, or even if I have a USB flash drive plugged into a USB slot...

Another report of Vista crashing in Boot Camp

Monday, October 20, 2008

Iwan D. agrees with many previous reports of Vista crashing in Boot Camp:

I'm running Vista Business SP 1 32-bit on my brand new iMac Core 2 Duo 2.4 20" screen. I'm frustrated because Vista crashes every 15 minutes. I installed the latest Boot Camp update for Vista 32-bit but to no avail. Tried to find a solution via Apple and Microsoft, both they don't really address the issue. I've looked into my device manager, no problem whatsoever. I noticed a slight flicker on the screen in Vista. (No flicker in OS X 10.5.)

If you've seen this problem or know of a fix

Suggestions for Mac OS X locked out of Win Server

Monday, October 20, 2008

Jeff Rupert responded to last week's report of Macs being locked out of AFP Windows file servers (Services for Mac). He found that Group Logic's ExtremeZ-IP AFP file server did not have the problem. Using SMB/CIFS instead of AFP also gets around it:

This sounds like the problem I had as soon as I got a few computers with 10.5 but we had the problem with Windows 2000 Server. The problem was mostly solved by connecting using CIFS:// to connect to the server. Incidentally, our Windows 2003 Server, which has ExtremeZ-IP as the file server, works fine.

If you've seen this issue

Reader Entourage/Exchange problem syncing email and contacts

Monday, October 20, 2008

Richard LeSavoy cannot sync email and contacts:

I have recently set up Entourage 2008 to synch with my work Exchange 2003 server. I get a perfect synchronization in the calendar (both ways) but e-mail and contacts do not sync. I can successfully send mail from Entourage via the exchange Server but cannot receive it. I am stumped.

If you've seen this problem





October 16

Office Mac updates for stability and Entourage bugs; Open XML Converter also updated

Thursday, October 16, 2008

Microsoft has issued updates for Office, the Office 2008 for Mac 12.1.3 Update and the Office 2004 for Mac 11.5.2 Update. While the version for Office 2004 is mostly a security update, the Office 2008 update address reliability and stability and some Entourage/Exchange bugs, as well as security. All of the other Office apps were updated.

Office 2008 12.1.3 fixes a problem with Entourage and Exchange 2007 caused by the previous 12.1.2 update. When connecting to the server with a secure connection, an error message would appear saying that the ?server name or IP address does not match the name or IP address on the server's certificate.?

Several other Entourage bugs are fixed, including a problem with calendar events being duplicated in Outlook Web Access or in Microsoft Office Outlook 2007. Another issue involves the Entourage Account Setup Assistant, which has improved handling of SSL and Autodiscover of Public Folders.

In addition, Microsoft updated Open XML Converter to version 1.0.1. The Converter can translate Open XML files (.docx, .pptx, .xlsx) created in Office 2008 for Mac or Office 2007 for Windows. Open XML Converter converts the files to the older .doc, .ppt, and .xls formats. The update adds enhancements for stability, performance, and security, according to Microsoft.

If you've used these updates

Sync'Em will sync Exchange, Google, Apple contacts and calendars

Thursday, October 16, 2008

Derman Enterprises has shipped Sync'Em 1.0, a new syncing program for Mac OS X. Sync'Em can sync Exchange, Google and/or Address Book contacts. It can sync Exchange 2007 or Google contacts across multiple Exchang (or Google) accounts. Sync'Em can sync Exchange data for users of Entourage, OWA, or Outlook for Windows. You can also use Sync'Em to get your Exchange-connected iPhone sync'd wirelessly.

Derman is planning to support syncing calendar events from Exchange, iCal and Google over the next few months:

  • Exchange and iCal calendar events around 2008-11-14
  • Exchange and iCal Meetings/Invitations around 2008-11-28
  • Regular Google calendar events with meetings/invitations around 2008-12-19
  • Recurring and deferred Exchange, Google and iCal events
  • Mac-to-Mac syncing around 2009-01-23

If you've tried Sync'Em

Further description of shares disconnecting from Leopard

Thursday, October 16, 2008

Dan Ball responded to our reports of Windows shares randomly disconnecting from the Mac. One of his users reports that folder icons in Windows are appearing with a minus sign (-) next to them:

I just got a report on this from one of our instructors. With our setup I use WGM to mount shares as login items using the logging in users credentials. I just got a report that the shares periodically will show on the desktop as folders with a negative symbol and the users have to logout and back in again for them to show properly. However while the issue is happening with the folders showing as folders with the negative symbol users can still go through applications save dialogs and save to the network shares still.

So I'm not sure at this point what's going on, I haven't seen it for myself yet.

Running Intel and PPC iMacs. (iSight PPC iMacs and Early 2008 iMacs) All running 10.5.5 with latest updates. Open Directory server is Mac OS X 10.4.11 Server with latest updates and our Windows Domain is 2003 R2.

If you've seen this

Tip for iPhone/Exchange garbled email doesn't work for reader

Thursday, October 16, 2008

Our most recently reported tip for fixing the problem of garbled Exchange email viewed from iPhone doesn't work for Eric Bohner. He didn't elaborate, or say if he tried the other suggestions on our iPhone and Exchange Server Tips and Reports page.

If you've seen this problem or tried the suggestions

Reader experiences Windows crashing with Fusion 2.0

Thursday, October 16, 2008

Victoria Preiss reports that Windows is crashing in the latest VMware Fusion 2.0:

I've had Fusion on my Mac 10.5.5 for just over 3 months and have just upgraded from version 1.1.2 to version 2.0. I am running Windows Vista Home Basic and only need it for one bank website (that is not available to Mac users, otherwise I wouldn't need it). It was temperamental with Fusion 1.1.2 and even worse with version 2.0. I can sometimes bring up my homepage, but soon after, the dreaded blue screen appears. This is so frustrating and such a waste of time.

If you've seen this problem

For other reader reports about Fusion 2.0, see our VMware Fusion Tips and Reports page.

DocHaven 3.0 adds cross-platform file sharing over 'net

Thursday, October 16, 2008

Holy Mackerel Software has released DocHaven 3.0, a new version of the file management software for Mac OS X and Windows. The new version allows you to access to your documents and share files over the Cloud, and adds a Twitter-like messaging system with speech, a cashless payment system, and a CRM.




October 13

Reader Question of the Day: how to move Outlook email to Entourage

Monday, October 13, 2008

John Olmstead asks:

I am trying to export my Outlook mail messages into Entourage. I thought that since these are both Microsoft products, it would be a straightforward process. My mistake.

The only information I can find on either the Outlook or Mactopia sites references an MBOX file format that both Outlook and Entourage allegedly support although neither program has this format listed in the file tab for exporting or importing information.

This can't be as difficult as Microsoft is making it out to be, can it?

A: It can be, but doesn't have to. The easiest method is to use an inexpensive utility called Outlook2Mac (O2M) from Little Machines. It will move email, contacts, and calendar appointments Outlook for Windows to your Mac's Entourage, Apple® Mail, Address Book, iCal, or other Mac OS X programs.

The O2M software runs in Windows, lets you select what you need, and exports the data to files in a variety of formats (including the .mbox format) that you can import to Entourage and the other Mac programs.

TIP: Simpler fix for Leopard inserting afp:// in front of smb addresses - don't use backslashes

Monday, October 13, 2008

Jonathan Hutchins sent in an easy fix for an issue with Mac OS X inserting afp:// in front of an smb:// path in the Connect to Server dialog (Go menu):

There is a simple solution:

smb://<servername> works.

smb:\\<servername> will cause OS X to insert the afp:// prefix (and won't work).

We note that Mac OS X will turn the backwards slashes in the correct (Unix) forward slashes. (Why it adds afp:// is a mystery to us.) We also note that this behavior is not limited to Leopard, but occurs with Tiger (10.4) as well.

Reader confirms that deleting .tbd files fix XP-to-Leopard Server problem

Monday, October 13, 2008

Christian confirms that deleting .tbd files enables Win XP clients to connect to Leopard Server:

Just wanted to let you know that I tried your fix for this problem and it worked perfectly. I had a machine that had been upgraded from 10.3.9 server to Leopard Server and couldn't connect a Windows XP machine that had previously connected. I was pulling my hair out.

Another case of Windows shares disconnecting

Monday, October 13, 2008

Adriana Shmahalo has a problem with Leopard where Windows shares disconnect or disappear without warning:

Have the same problem as another user. Updated to system 10.5.5 and it got worse. I think it started happening since 10.3 update. My Windows shares behave very strange: sometimes they show and sometimes they don't and today is not a good day. I was able to see them for a brief moment and they disconnected again. This has nothing to do with any other network connections - I can go online just fine.

If you've seen this problem

Suggestion for Tiger Server problem where Win clients user can't create local profile

Monday, October 13, 2008

Hin Chong has a suggestion for the Tiger Server problem where Windows client can't create a local profile:

I didn't have this problem, but I believe it has to do with Windows user rights. As you login to the server, Windows treats you as guest unless you have set permission for the user on the system to have different rights. I always set my user as administrator of the Windows machine when I configure them. Then I take the administrator rights off after I finish the configuration.

If you've seen this problem or tried this fix

Mac OS X locked out of Win 2003 Server

Monday, October 13, 2008

Michael Noll has a problem similar to previous report:

I am having the same problem with Leopard and using AFP to access a Windows 2003 Server. When I create a folder on the server, the folder is locked from any Tiger workstation, but works OK from a Leopard workstation.

If you've seen this problem

Reader problem: can't connect or disconnect to Win 2003 Server

Monday, October 13, 2008

When John Renna wakes his Mac from sleep, a previously connected Windows 2003 share can't neither reconnect nor disconnect:

Whenever I leave my iMac (OS X 10.5) idle for an extended time, when I return and wake the computer I can no longer access the drive on a Windows Server 2003 media server. It will show the spinning wheel in the Finder with the message "connecting to server" next to it. After a minute or so it will say "connection failed." Now, if I try and eject the drive so that I can reconnect to it I get an error message telling me that my drive is in use and cannot be ejected. At this point I have to completely restart my iMac and connect to the server again.

If you've seen this problem





October 13

TIP: a simpler workaround for iPhone/Exchange garbled email

Monday, October 6, 2008

Erick Abad has a better workaround for the problem of of garbled email messages from Exchange Server viewed from iPhone or iPod Touch.

I have a better an easier way without have to BCC.

I added a folder in Exchange called "Sent Messages" or "Sent Messages 08". You can call it whatever you want. It's a good way to manage your sent emails from Exchange by creating folders per year or quarter if you wish. In Entourage, I have a rule to move sent messages to my Sent 08 folder automatically when I compose mail on my desktop.

On my iPhone, I just mass select the emails I've sent from the iPhone in the "Sent" folder and move them to the "Sent Messages". For some reason, moving email from Exchange through the iPhone to one of the folders reverts the emails to normal. It's no longer unformatted mime files. Headers, subject, formatting is all there.

If you've tried this

TIP: fix for Boot Camp/Vista, dual monitors with one display dim

Monday, October 6, 2008

Adam Prall offers a way to fix a Boot Camp problem with Windows Vista and two monitors in which one of the displays is dim:

Install WinACD from SourceForge (Vista 32-bit only). It gives you brightness controls for Apple Cinemas.

We've previously reported WinACD as a way to use a 30" Cinema Display with Boot Camp.

Reader verifies VMware 2 slow with multiple displays

Monday, October 6, 2008

David Clancy responded to Friday's report of slow VMware Fusion 2.0 performance with multiple monitors:

I've been using the new Fusion 2 and have found very degraded performance in unity using multiple displays and using multiple Microsoft programs. I'm in the financial community and prepare presentations in Power Point using information from Excel spreadsheets as the source. When I have multiple spreadsheets open on one monitor and power point open on another the performance between the two becomes unusable in unity. If I switch back to single window mode then the issue goes away. Looking at the Activity Monitor in both OS X and windows shows low CPU and memory usage in unity so I don't know what is causing this. It is a real issue since it really diminishes the multiple monitor advantage. it forces me to go back to boot camp. I'm running XP home, on a SR 2.4mhz MacBook Pro with 4 GB of RAM.

If you've seen this problem with Fusion 2.0

TIP: Moving photos from a PC running Vista to a Mac

Monday, October 6, 2008

James Cutler responded to last week's report of a reader who was losing date and time information when moving photos from Vista to Mac OS X:

This loss of date information in file metadata happens in many situations, not just in the one described. I have not found any simple solution.

However, the file creation date can be corrected on a Mac using A Better Finder Attributes to copy the embedded image exposure date and time to the file creation date and time.

If you've used A Better Finder Attributes or found another way to retain this info

Reader finds ChubbyBunny build of SheepShaver unstable for running OS 9 on Intel Macs

Monday, October 6, 2008

Robert Douek reports that the ChubbyBunny build of SheepShaver is unstable:

I am running 10.5.5 on an Intel iMac (2007 Aluminium) and have found that the ChubbyBunny build is very unstable. I can regularly cause it to crash by opening Word 5.1 (which I need to open some really old docs created under Word 1 & 2). It reads the docs just fine, but if I try to scroll quickly with the scroll wheel, after a moment or two, the whole OS 9 environment crashes. Can't say what is the cause but if the info is helpful in developing a fix, that would be great. Thanks and good luck to whoever takes a crack at it.

Note that another reader reported that there are newer builds of SheepShaver available.

If you've used SheepShaver to run OS 9 on Intel Macs

Leopard inserting AFP in front of SMB server paths, and a workaround

Monday, October 6, 2008

Ed Chavez is having a problem with accessing SMB file shares in Leopard, but found a way around it:

I was able to successfully bind the Mac to Active Directory but when I would try to connect to server it would always fail. The error indicated Finder was adding an AFP prefix. In other words, I would type in smb://servername/share which would fail. The error message would say cannot connect to afp://smb://servername/share.

Enabling and disabling file sharing had no effect. I was able to resolve this by using the Kerebos application found in Core Services. I had to manually add a Kerebos ticket for the user. Once I did, Finder no longer added the AFP prefix.

If you've seen this problem





October 3

Workarounds for iPhone/Exchange garbled message issue

Friday, October 3, 2008

Several readers responded to Monday's report of email messages from Exchange Server that were garbled when viewed from and iPhone or iPod Touch. The Entourage Help Blog describes the problem and an AppleScript that lets you read the messages. (Thanks to Michael Wilmar, Shane Palmerm Chris Little, and Mark Richman for the tip.)

A reader who wishes to remain anonymous sent another workaround:

This is a known problem. Messages sent from an iPhone appear in Entourage's "Sent Items" folder as unformatted mime files. There is a workaround: just bcc yourself on outgoing email messages, then find messages from yourself in your "Inbox" and move them to the "Sent Items" folder. Delete the mime files by sorting by subject and they'll show up at the top of the list as <no subject>. If this workaround weren't so easy, I'd have already contacted Microsoft to address the issue.

Jason Halvorson writes:

We have seen this where I work too: Exchange Server 2003, iPhone 2.0 - iPhone 2.1, and Entourage 2004/08. The messages appear correctly in Outlook 2003, Outlook 2007, and Outlook Web Access. Apparently it's known to Microsoft as well. The header information is not displayed in Entourage 2004 for an email message that is sent by using Exchange ActiveSync.

Donald Wagner sent us a similar note:

This is a known issue with any message sent via ActiveSync and Entourage. It was an error in Exchange 2004 and was not corrected in Exchange 2008.

Sylvain Bois said the iPod Touch is not immune:

I have the same issue using iPod Touch on an Exchange server.

Erik Ableson isn't seeing the problem at all:

Just a quick note to pass on that we have 6 iPhones in the office connecting to Exchange 2008, originally with a direct port mapping through the firewall, and now via ISA server with no anomalies of this type. Currently using a self-signed certificate.

Reader reports slow multi-display performance with VMware Fusion 2.0

Friday, October 3, 2008

Gyalwa is not happy with the new multiple-screen capabilities of VMware 2.0:

VMWare meets all my needs but the area that I had hopes for and am being let down in is the new multi-screen capability in 2.0. I am fortunate enough to be trying this with three identical screens (three Apple 30" Cinema Displays) so multi-screen does function for me in both Unity and full screen modes (others have reported problems when screen sizes are not identical).

The problem is performance! Graphic performance is jerky and unresponsive even to the point of simple web page scrolling being jerky when in multi-screen mode. VMWare are reporting to users that this is a graphics card hardware issue. However, when I run three Vista VMs each in single screen mode (one for each screen) performance in all VMs is smooth and fast (a credit to Fusion). I tested all this on an 8 core Mac Pro with 10GB of RAM with top graphics cards which is why it is able to work fine in single screen mode. I also expect this to work in multi-screen mode for a single VM spread across all screens as the product specs lead you to believe. Currently it does not fulfill this for many users and my testing above has eliminated hardware as the root cause to this problem that Fusion has.

Everything is the latest, including Mac OS X 10.5.5.

If you've seen this problem

For more on Fusion, see our VMware Fusion Tips and Reports page.

Advice for SheepShaver, OS 9 on Intel Macs

Friday, October 3, 2008

Michael Goodine of Emaculation.com is hosting new builds of the free open-source PowerPC emulator, SheepShaver, which can run Mac OS 9 on Intel Macs. Goodine responded to our reader reports of instability, and suggests trying the newer builds:

It's very neat to see a "special report" about SheepShaver on your site! I've noticed that the reactions are mixed regarding SheepShaver on the Intel Macs.

I haven't used the "Chubby Bunny" configuration, but as far as I can tell, it is a bit out of date. The torrents I've seen are at least 14 months old. Users who are having troubles might want to try a newer version of the emulator. There isn't any action going on the official site, but we've been posting updated builds of SheepShaver on...

iTaskX 2.5 imports MS Project mpp files

Friday, October 3, 2008

Techno-Grafik is now shipping iTaskX 2.5 (80 euros, free upgrade), project management solution for Mac OS X that is compatible with Microsoft Project. iTaskX supports Microsoft's MS Project XML and MS Project MPX formats, and can exchange calendars, resources (persons/materials), and more than sixty additional task fields. iTaskX 2.5 adds the ability to open the native MS Project .mpp file format. iTaskX 2.5 is now a universal binary (native on Intel and PowerPC Macs) and is optimized for Mac OS X 10.5 Leopard.





SEPTEMBER 2008

September 29

Preserving Vista's photo dates when importing to Mac

Monday, September 29, 2008

Merrill Jones reports that the data metadata of photos is lost when the files are moved from a PC running Vista to Mac OS X:

When photos are imported into Vista, the time and date info is assigned to the jpg file under a special category that Vista uses called "date taken" rather than under "date created". When I transfer these photos to a Mac (using either Tiger or Leopard), this info is gone; The "creation date" is the download or transfer date which is not useful information.

Is there any way to transfer photos from a PC running Vista to a Mac without losing the date and time information that the camera originally assigned to the jpg files?

If you know the answer

Reader reports iPhone email to Exchange email is garbled

Monday, September 29, 2008

Michael Wilmar is having a problem with iPhone email messages sent to Exchange Server:

I am beta testing an iPhone in an enterprise environment. I use Entourage with an Exchange Server. We are using MS Active Sync technology for email on the iPhone. For some reason, email messages sent from the iPhone show up as gibberish in the Sent Items Folder on the Exchange Server and in the Sent Items Folder in Entourage after synchronization, although they look fine on the iPhone.

If you've seen this problem

Last spring, Apple announced that iPhone 2.0 included Exchange support. Apple's web site describes iPhone's support for Microsoft Exchange ActiveSync.

Turning off IPv6 helps reader's Leopard browse for shares

Monday, September 29, 2008

F.G. Rios reports success with the previously reported tip about fixing Leopard's file browing problems by turning off IPv6:

I read this tip on your blog after having all of my shares disappear after installing 10.5.5. When I turned off IPV6 they all came back!

Note that some readers have reported that this didn't work for them. For most, however, there is no harm in trying it.

Reader problems with VMware 2.0 update and Win98

Monday, September 29, 2008

Ricardo Monleone ran into problems with Windows 98SE when he upgraded to VMWare Fusion 2.0. He didn't see the problems with Windows XP, but found that XP is running slower:

My experience with the VMWare Fusion 2.0 update is not exactly positive; I can work with it, but it was much better before the upgrade...

Reader problem with SheepShaver crashing for OS 9 on Intel Mac

Monday, September 29, 2008

Tim Selander in Tokyo, Japan reports that using SheepShaver to run OS 9 on Intel Macs isn't stable enough for him:

In a nutshell, SheepShaver on my Intel iMac under OSX 10.4 works. For a short time. Then it crashes.

I've tried OS8, OS9, and a couple different ROMs, but cannot get a stable working environment. It's quite a thrill to see OS9 boot on my iMac, but like the old saw; it's not how well the bear dances, it's amazing that it dances at all. Some apps seem to run better than others, but even with the best I don't think I've ever worked as long as an hour before SheepShaver just suddenly quits...

Win won't boot in Boot Camp if external drives attached

Monday, September 29, 2008

Ricardo Leitão responded to previous reports of Windows not booting in Boot Camp if external drivers are attached:

I have experiences this problem since I got my iMac soon after Leopard's release. I use my iMac as a media theater PC to play HD and BlueRays and have to boot into Windows for such effect. Any drive, FAT or NFTS formatted, or even an extern DVD player with no DVD in it causes Windows not to boot. The problem is detected when I am asked whether to boot on Windows or Mac soon after rebooting the computer. When Windows is selected the computer just freezes. I don't think I have experiences this problem with Mac Formatted Drives. (I also have one external Mac formatted drive and I never unplug that one before booting Windows).

If you've seen this problem

Another report of problem with Boot Camp problem with AutoCAD licensing

Monday, September 29, 2008

Phil Arnold verified the previously reported problem with AutoCAD licenses disappearing in Boot Camp installations of Windows:

Do you know if this problem has been solved? License goes away every 7 days.

If you seen this problem





September 24

More reader reviews of Fusion 2.0; interface, business networks, and Linux/Win98/DOS

Wednesday, September 24, 2008

Several readers added their impressions of the new VMware Fusion 2.0 virtualization software for Mac OS X. One reader is running it on an Active Directory network. Another has had good luck with Linux but problems with Windows 98 and DOS. One reader prefers the older user interface...

Tips for running OS 9 on Intel Macs with SheepShaver; COI Chubby Bunny the easiest path

Wednesday, September 24, 2008

Readers are using SheepShaver, a free, open-source PowerPC emulator, to run Mac OS 9 on Intel Macs. Several have sent in reports and tips, as well as locations for downloading. Older PowerPC Macs (G3, G4, and G5) can run Mac OS X applications in an emulator-like environmental called Classic. On Intel Macs, it is easier to run Windows apps than to run OS 9.

SheepShaver, a PowerPC emulator, can also run Mac OS 9 on Windows PCs. On Monday we reported that Michael Goodine had posted a tutorial on setting up SheepShaver on how to do this. We received a number of readers responses expressing interested interest in using SheepShaver to recreate Classic on Intel Macs. Those who have used it say that set up is not easy.

David Levy has had success with a pre-configured version of SheepShaver called COI Chubby Bunny:

I run a version of SheepShaver called COI, Classic on Intel "Chubby Bunny" that can be downloaded using BitTorrent and comes preconfigured with a ROM file, requiring almost no setup. Setting up Sheepshaver can be difficult when done from scratch.

I need to run an old graphing program called Cricket Graph that was never updated for OS X.

We found the torrent for COI (Classic-On-Intel) V4.0.1 "Chubby Bunny" is also available here and here, and a number of other places. If you have trouble with these links, google "Classic on Intel Chubby Bunny". To download the torrent, you'll need a BitTorrent application such as BitTorrent for Mac or Azureus (Vuze).

If you've used SheepShaver in the COI Chubby Bunny configuration what you think.

A reader identified as Freddiemac is bullish on Sheepshaver. He sent us a link to a download with good instructions. Freddiemac also reported a problem and his workaround:

The package I downloaded with VERY CLEAR directions and with everything included can be found here: http://grazer.free.fr./webstore/various/SheepSaverPackage.zip

I had hesitated upgrading my Powerbook G4 for 5 years because I rely heavily on PageMaker. With over 15 years worth of production work in PageMaker, the transition to InDesign was not enticing, considering that the conversion process has rarely been flawless from PM to InDesign. But, a new MacBook Pro had my name on it and it called me with its siren song. I succumbed and purchased it.

Having read Michael's take on SheepShaver, I gave it a try. It is AMAZING. Speed and stability have never been an issue, so far. The one glitch is that somehow in transferring files to the SheepShaver volume REVERSES the file type and file creator on the files. So, you need a program like FileBuddy that allows you to "re-reverse" the letters, fixing both type and creator. So, for example, if a file type is supposed to be "APPL", when it is transferred over to the SheepShaver OS 9 volume, it shows up as unreadable. When opening up FileBuddy, the type is "LPPA." By reversing the letters, saving, and closing FileBuddy, all is good.

The other way of putting files on the volume is by burning a CD (not DVD) with your files, and then opening up the disc from within SheepShaver volume. You can then copy files over without having to go through the FileBuddy method...

PocketMac syncs iPhone to Entourage, Lotus Notes, Meeting Maker

Wednesday, September 24, 2008

Yesterday, Information Appliance Associates released PocketMac for iPhone (US $30), software for Mac OS X 10.5 Leopard that can sync iPhones to Microsoft Entourage, Lotus Notes and Meeting Maker. Users can sync contacts and calendars and define selected categories of data to be synced.

PocketMac for iPhone can also back up the iPhone's SMS text messages and call logs to the Mac or to Apple's MobileMe service. PocketMac for iPhone also includes a BackupViewer application for reviewing the call logs and text messages, and can export them to a text file. iPhone users who have 411 info texted to the iPhone can use BackupViewer to add the contact data in those texts to their Address Book with one click.

The company has posted a video demonstration of PocketMac for iPhone at YouTube.

If you've used PocketMac syncs iPhone to sycn to Entourage, Lotus Notes, or Meeting Maker what you think of it.





September 22

VMware 2.0 first reader reviews: 1 praise, 1 problem, and the Time Machine comparison

Monday, September 22, 2008

Three readers describe their experiences with the new VMware Fusion 2.0 virtualization software. Jim has a problem with VMware Tools in Windows:

I upgraded to 2.0 and it's been a pain. For some reason VMware doesn't recognize that VMware tools is installed, but I did install it and it is in Add/Remove programs. I removed it, rebooted and reinstalled, same deal. My mouse and trackpad do not work. I wish I left it the way it was.

Richard Bliss, however, thinks VMware Tools increased performance...

Parallels offers Desktop with $25-worth of iTunes

Monday, September 22, 2008

Parallels is running a promotion that includes a free $25 iTunes gift card with Parallels Desktop 3.0 for Mac. The offer is available at for a limited time, though the company did not say for how long.

Running old Mac OS on PCs; Add Classic to Leopard

Monday, September 22, 2008

Michael Goodine has posted a couple of tutorials to running Mac OS 9 and earlier on Windows PCs using two open-source PowerPC emulators. He has a guide for using SheepShaver, and another for using Basilisk II. (We have some information on Mac classic emulators for Windows PCs, though we haven't updated it recently.)

It's worth pointing out that SheepShaver and Basilisk II come in versions for Mac OS X, which lets you run Mac OS 9 and earlier on Intel Macs, and can act as a replacement for Mac Classic, which is no longer included with Mac OS X 10.5 and later. Referring to the Mac versions of the PowerPC emulators, Goodine said "hey both run pretty well." He points out:

Actually, the development of both of those emulators has veered in that direction [running OS 9 in Leopard]. I think that Mac users have more interest in the emulators now. The Windows ports are described as "experimental" these days.

If you have used SheepShaver of Basilisk II what you think.

TIP: another solution to the Entourage/Exchange logon problem

Monday, September 22, 2008

Sigrid Neudecker found another fix for the Entourage/Exchange logon problem where it continually asks for a password. We've published a lot of different solutions from readers, the most recent of which are here. Neudecker sent us a new one:

I've been having this problem for almost 4 weeks now, since we moved from Germany to Paris. In my case Entourage seemed to get hung up while trying to synchronize my calendar. It would start downloading new messages but after a few minutes I get the "wrong password" prompt. When I quit Entourage and start it again it downloads new messages again as if nothing had happened but gets hung up on the calendar again after a few minutes.

I've tried deleting password from keychain, deleting deleted mails via webaccess, deleting the two cache files mentioned here. I deleted all calendar events with notifications, and exchanged the username with domain\username. Nothing worked.

Then, thanks to advice from a colleague I changed the settings for the account. I entered the address I usually use for accessing my account via browser (OWA) in the field "Exchange Server" and it now works!

In my case it also had something to do with an Exchange of the certificate, which our admin did, but I think it could have worked even without that.

If you've tried this approach to the problem

Turning off IPv6 works for browsing Win files in Leopard 10.5.4

Monday, September 22, 2008

Ryan Lloyd said that turning off IPv6 in Leopard does indeed get around a problem and enables Leopard to see Windows shares on the network, this time in 10.5.4:

Just wanted to let you know this tip allowed me to see a machine on the Windows domain that I couldn't see previously. I could see about 100 machines on the domain, changing this setting on my Mac Book Pro, Leopard 10.5.4 actually did the trick!

Sync'Em beta, new tool for synching Exchange with Google and Apple

Monday, September 22, 2008

Derman Enterprises has released the final public beta of Sync'Em, new software for Macs for syncing Exchange and Google contacts and calendars with Address Book and iCal. It will also synchronize Exchange contacts, events, and tasks across multiple Exchange accounts.

If you've tried the Sync'Em beta





September 17

VMware Fusion 2.0 first look: Time Machine-like functionality, tighter Mac, Linux integration

Wednesday, September 17, 2008

After releasing several public betas this summer, VMware yesterday shipped Fusion 2.0, a major new version of the virtualization software for Mac OS X on Intel Macs. The new version includes over 100 new features, including tighter integration of Windows and Linux with Mac OS X, better 3D graphics support, and on-the-fly resizing of virtual disks. And a combination of new features gives Fusion 2.0 functionality similar to Leopard's Time Machine, enabling a user to restore Windows to one of many previously saved state. VMware Fusion 2.0 a free upgrade for current Fusion owners...

Reader reports on VirtualBox, mixed success

Wednesday, September 17, 2008

Ian Orchard in New Zealand reports that Sun's free VirtualBox virtualization software isn't as easy to use as other virtualization packages might be. He describes his successes and failures:

I've installed Win XP on VirtualBox and Leopard on my MacBook, twice. Both times with only a few stumbles and fiddles. It's not something I'd expect Granny to undertake, or 95 percent of the population in general. It is working well although I haven't figured out how to share files between XP and OS X. I've created documents in XP and saved them to all the likely locations, but neither Spotlight or EasyFind have been able to trace them. I've also been unable to connect to a printer, in spite of installing Bonjour for Windows. To be fair, it's asking a bit much to track down an AppleTalking HP Laserjet 2200 on the network or a shared Canon 750 that is connected to an elderly iMac, both via Airport Extreme. I'll try connecting directly via USB.

VirtualBox had no problems at all finding the WiFi connection, that part was spooky. I downloaded and installed Firefox, Avast antivirus, Service Pack 3 and Adobe Reader without any particular problems, but OMG, XP is a dog of an OS?

If you've tried the latest version of VirtualBox

TIP: Making Spotlight search indexed SMB shares in 10.4 and 10.5

Wednesday, September 17, 2008

Jonas Lanz in Zürich Switzerland found a solution to making Spotlight search SMB shares. He writes:

I have a similar problem.

What works:

  1. Use OS X 10.4
  2. Run "Go/Connect to server..."
  3. Enter smb://<sharedvolume> and klick "Connect"
  4. The Volume gets mounted and it is visible in spotlight and on the desktop (depending on your settings).
  5. The mounted volume can be sarched (unindexed, might take several hours))
  6. Run mdutil -i on "/Volumes/<sharedvolume>" as root
  7. The mounted Volume gets indexed and a status bar appears by clicking the spotlight icon which indicates the progress (might also take several hours).
  8. The mounted volume again can be searched by spotlight (now indexed, which is way faster).

With OS X 10.5 you have to run the "mdimport" command [in Terminal] first.

As soon as you run the mdutil command it says that the mounted volume gets indexed but nothing happens at all. Even the unindexed search does no longer work.

Other effect: Spotlight always jumps to the location "Computer" even if you start searching in a mounted volume.

If you've used tried this approach

TIP: Fix for Win connecting to Leopard works for not connecting to 10.4 Server

Wednesday, September 17, 2008

Patrick Rose found that a fix we reported last week worked for another problem.

The .tbd file deletion trick mentioned on September 10 worked for me in a related problem. I have 2 OSX 10.4 servers. Both serve to Windows and Mac clients. One server when you try to connect in Windows would ask for userID and password and then open the share--it would be blank!

The odd thing is that this happened only in Win XP, and some machines would work as above (blank share), and some worked fine. After deleting the .tbd files, all is well.

If you've seen this

VPN Tracker 5.3 simplifies administration for Netgear gateways

Wednesday, September 17, 2008

Equinux has released VPN Tracker 5.3, a new version of the IPSec virtual private network client for Mac OS X that works with over 300 VPN gateway devices. VPN Tracker 5.3 adds support for using Mode Config for Netgear VPN gateways to simplify the administration of VPN connections. Mode Config permits VPN Tracker to automatically obtain its IP address from the VPN gateway.

VPN Tracker 5.3 also improves device profiles for popular VPN gateways and provides a new device profile for SonicWALL NSA 2400 devices.

The new version also features an updated user interface that makes VPN configuration easier, according to equinux. Connections can be more easily started and stopped in the new connection list that has a user interface similar to that of Apple's iChat.

Version 5.3 also enhances compatibility with PPPoE-connections and with the application of RSA secure ID tokens.

If you've VPN Tracker





September 15

Race for the next OS: Windows 7 and Snow Leopard could ship the same month.

Monday, September 15, 2008

The 120-year-old Giants-Dodgers rivalry has nothing on the Apple-Microsoft OS competition, which is heating up faster than you can say ground rule double.

On Friday, InternetNews reported that Microsoft may be planning to ship Windows 7 in June of 2009, six months ahead of the announced schedule. Perhaps not coincidentally, June 2009 is the "approximate" month that Apple has said it would ship its next OS, Mac OS X 10.6 Snow Leopard. InternetNews said Microsoft's "internal calendar" puts the date as June 3, 2009...

TIP: fix for Boot Camp 2.1 failing to install: remove video adapter drivers

Monday, September 15, 2008

Alin Pilkington has seen the problem with the Boot Camp 2.1 update failing to install. The solution he found was to uninstall any Windows video adapter drivers that Boot Camp did not install:

I had this same problem and found the answer at this blog, which was to uninstall added video drivers in Windows. How hard would it have been for Apple to have displayed the source of the error and then quit instead of just aborting the 2.1 install without any clue as to why?

If you've tried this suggestion

More on Win/Boot Camp not booting with external drives attached

Monday, September 15, 2008

Amar Chaker verified the problem where external drives connected to a Mac can keep Windows/Boot Camp from starting up:

I experienced the same problem: I have Windows XP Pro with SP3 installed with Boot Camp 2.1 on a MacBook Pro purchased in March 2008. On the Mac side, I use Time Machine with a Western Digital MyBook Studio 500GB external drive formatted for Mac and connected through the FireWire 800 port. I must physically disconnect the external drive for Windows to boot successfully.

If you've seen this issue

Reader is optimistic about VirtualBox

Monday, September 15, 2008

Terry Hunt has tried Sun's free xVM VirtualBox virtualization software for Mac and other host platforms. He sent a report:

I have found VirtualBox to be both easy on system resources and relatively easy to use. The shared folders not found in VMware server is also a plus. I look forward to a "VMotion" type feature in the future which should drive down the cost ESX server which my company also utilizes. I use it on Ferdora 9 and have Solaris, and Windows XP running in virtual machines.

Xinerama support for multiple desktops in seemless mode and automatic bridge networking will also be a welcome relief of some minor though greatly annoying tasks.

Time will tell if Virtual Box will be stable enough for mission critical CPU and Memory intensive applications though it seems well on it's way.

For more, see our VirtualBox Reports page.

Printing from Windows on a Mac

Monday, September 15, 2008

A Macworld article from earlier in the year describes using Apple's Bonjour for Windows to enable printing from Windows in Boot Camp or in a virtual machine such as Parallels Desktop or VMware Fusion.

Forward into the Past: running VPC 5 on Leopard

Monday, September 15, 2008

Ken Cluff reports success running the old Connectix Virtual PC 5 on Leopard (on a PowerPC Mac). Virtual PC 5, released in December 2001, was the first version of the PC emulator to be compatible with Mac OS X. Cluff reports:

I'll cut to the chase here: Virtual PC 5 runs on Leopard!

Here are the details:

  • Dual 500 MHz PowerPC G4
  • RAM 1.25 GB
  • After market CoreImage capable video card
  • Leopard 10.5.4

Virtual PC 5.0.4 is running Windows 98 as the guest OS. As you might guess from the host CPU, it's rather slow, but it runs. It's too slow to develop on, but for making sure the software I write runs on Windows, it's enough.

No version of Virtual PC runs on Intel Macs.

For more on this old emulator, see our Virtual PC 5 Reports page.

Q&A: What is the max RAM for Virtual PC?

Monday, September 15, 2008

Bruce Hobbs asks:

I just upgraded my PowerBook G4 from 1 GB to 2 GB so that I could bump the memory used for Virtual PC 7 from 512 MB to 1 GB in order to improve speed.

I found to my disappointment that the maximum memory that I can assign to a Virtual PC is 512 Mbyte. I will still get better performance with my 2 Gbytes, since I typically run Mac applications along with my Virtual PC applications, but I'm still disappointed.

A: Virtual PC could never assign more the 512 MB RAM to a single virtual machine. You can have multiple virtual machines, each with 512 MB. There is no way around this.

To get more speed out of Virtual PC, we do have some suggestions for tweaking Windows to run faster in VPC.

More on Vista RAM limitations; Vista SP1 reports 4 MB

Monday, September 15, 2008

Laurie Davis of Auckland, New Zealand, sent an update to his previous report about the question of how much RAM Windows Vista can access:

Just a couple of small updates on my last email:

I am using Vista SP1 on my MBP with 4GB RAM installed so I guess that explains the correct RAM reporting under Vista.

My numeric keypad now works under Vista. The issue was resolved by my 'discovery' of the 'Clear' key, which, of course, turns on the keypad. D'oh.





September 10

IT admins want Mac parity with Windows; AD integration a top challenge

Wednesday, September 10, 2008

Forty percent of IT administrators say that achieving Mac partity with Windows is a business goal, according to a new survey by Group Logic and eMedia USA. Active Directory integration was the top challenge in achieving cross-platform parity. But IT professionals also want to preserve the "Mac experience" for the end users.

Group Logic CEO Reid Lewis sees this as a shift in attitudes towards Macs in the enterprise.

"They've stopped seeing the Mac as an annoyance that they hope will go away some day," said Lewis...

TIP: Fix for Win XP clients not connecting to Leopard Server: delete .tbd files

Wednesday, September 10, 2008

Adam Glick sent in a fix for the problem of Windows clients not connecting to Leopard Server. His tip is to shut off SMB and then delete .tbd files:

I just did an upgrade of an Xserve that was running 10.3.9 to Leopard Server 10.5.4. The server's previous role was a standalone server for a mostly Mac workgroup with 3 to 4 PCs connecting via SMB. It remained a standalone server in 10.5.

The upgrade went fine and all the Mac users noticed no difference for their AFP connections. PC users however were faced with a long hang as they tried to access the shares ending with the "network resource could not be found" error.

Check SMB -- yes green light. Check SMB logs and find this error: "smbd cannot open secrets.tdb". That sounds suspiciously like an auth issue. Googling found this thread: http://discussions.apple.com/thread.jspa?messageID=6572045

Here's what I distilled down that worked from that thread, found in a couple of places in it:

  1. Stop SMB first
  2. Go into /private/var/db/samba and delete secrets.tdb
  3. Go into /var/samba and delete all .tdb files
  4. Start SMB

You should now be able to login. My guess is that the 10.5 Samba version doesn't like the previous .tdb files from the 10.3.9 Samba version. Interestingly, the 10.5 upgrade installed Open Directory but we are not using that for user auths, just the local user db.

If you've tried this

TIP: Fix for printing error ("access_denied") with Leopard 10.5.4

Wednesday, September 10, 2008

Matt Pearson has a suggestion for fixing the "access_denied" printing error seen with Mac OS X 10.5.4.

Attaching to Windows Server 2003 print server in the past has been easy, but Leopard broke this with what appears to be the same problem as noted in the above article. I am running in a hybrid Mac/Windows network with over 200 mac clients and 200 XP clients on a primarily Windows network with AD running hybrid with 2000 and 2003 servers. I also have an old schema for AD.

Even at the UNIX command line I could not get the printer install to pass authentication to the Windows Server 2003 print server. I have had no problems with earlier versions of OSX (even 10.5.1).

The fix: Using the Directory Services app I created computer accounts in AD for the Mac computers. This changed the browsing behavior of the Mac from ten minutes to populate the domain and servers on it to less than one second. The domain controllers have guest access disabled (which is standard best practices in a hybrid environment). Once the computer is in AD I was able to browse the network for printers using the DEFAULT button in add a printer (not Windows button). Not only do they get installed quick, the location and drivers are automatically selected. Once done with the install the printer still does not have the correct credentials. Upon first print, credentials are requested and you can store them in the keychain. It seems in this way no credentials are ever stored with the printer and instead are passed via the keychain each time. Works great.

I have further discovered that the default protocol to search for printers has been indicated to be only Bonjour. This is confirmed in the \etc\cups\cupsd.conf file. By adding BrowseProtocols All under # Show shared printers on the local network you can get Unix based printers working.

If you've tried this





September 8

VMware to launch Fusion 2.0 this month

Monday, September 8, 2008

On the heals of Sun's VirtualBox 2.0 release, VMware announced last week that it will ship VMware Fusion 2.0 later this month. In beta since May, the new version of the virtualization software for Mac OS X will add a number of new features. In addition to previously reported new features, Fusion 2.0 will include the ability to keep Window applications in the Mac OS X Dock, the ability to assign up to four virtual CPUs in a virtual machine, and the ability to integrate with Apple's Time Machine backup device.

Sun releases VirtualBox 2.0 with 64-bit guest OS support, offers enterprise tech support

Monday, September 8, 2008

Last week Sun released xVM VirtualBox 2.0, a major new version of its free open source virtualization software for multiple host platforms, including Mac OS X, Windows, Linux, Solaris, and OpenSolaris. The new version adds support for 64-bit guest OS's, including Windows Vista 64-bit and RedHat Enterprise Linux, running on 64-bit hosts. Mac users get a new Leopard-native user interface and improved networking. (Sun has a complete list of major new features here.)

Sun also introduced a paid tech support plan called the Sun xVM VirtualBox Software Enterprise Subscription, starting at US$30 per users per year. The plan provides 24/7 tech support and a Right-to-Use License, which allows customers to deploy xVM VirtualBox using their own software deployment tools.

For more on Sun xVM VirtualBox, see our VirtualBox Tips and Reports page.

For more on Sun's plans for VirtualBox click here.

More on Vista RAM limitations; Vista SP1 reports 4 MB

Monday, September 8, 2008

Several readers responded to last week's report of Windows Vista 32-bit version crashing a Mac (Boot Camp) with 4-MB of RAM. Although these readers did not have the crashing problem, the did verify that Vista only reported 3 MB in a Mac with 4 MB or RAM. As we've previously reported, Windows Vista and XP reserve a certain amount of RAM for addressing video memory, which means Windows "can't see" the rest.

It turns out that Vista Service Pack 1 changed how Vista reports RAM. Although it cannot address any more RAM, SP1 now reports a full 4MB in a 4MB Mac. Apple Insider has an article that mentions the change:

In Vista and prior, it reported usable RAM, while in SP1 they changed it to report installed RAM ignoring the fact that much of the RAM was unusable due to overlap with video memory." And so many PC users are installing 4GB of RAM in their PCs and thinking that it is being used by the system, when in fact it is no more beneficial than if the RAM were simply poked halfway into the CD slot.

Apple Insider also describes why this is not a problem with Mac OS X:

With Intel's "Santa Rosa" platform, Apple's Core 2 Duo machines gained chipset support to internally handle 8GB of address space. This allows Santa Rosa Macs to shove MMIO up into the high end of the space and reclaim all of the addresses below the 4GB mark, making the full amount available to the system. No version of 32-bit Windows supports this, and conversely, there is no 32-bit version of Mac OS X Leopard, so the "where is my full 4GB?" issue is now a Windows-only problem going forward.

(Thanks to John Schumacher in the United Kingdom for the link to article.)

Cameron Palm thinks the problem with Vista crashing in 4 GB may be hardware:

I haven't had this problem at all. My Mac is the 2.4 GHz. MacBook Pro 17" with HD display Santa Rosa motherboard. My RAM is from crucial which is a third party is the user using Apple's RAM? Or better question. Does he have the Santa Rosa motherboard that sees 4 gigs for Mac? I could see there being a conflict if his motherboard isn't built to run 4 gigs. He should run the Apple hardware check.

Paul Kropp also sees 3 GB in Vista:

Well, FWIW, my MacBook Pro 2.4GHz with 4 GB memory (2 matched 2 GB sticks @667 MHz) runs Vista 32-bit without any problems whatsoever. Yes, Vista is seeing only 3 GB when it's running, but that's just Vista 32-bit and it's running just fine.

Laurie Davis of Auckland, New Zealand verified this phenomenon, including an upgrade to SP1. He also likes Vista on a Mac:

I recently installed Vista Business as an upgrade from XP on my MacBook Pro (Santa Rosa, 2.4GHZ). The MBP has 4GB RAM installed and this reports accurately under Mac OS 10.5.4. Reporting under Vista, however, indicated only 3GB until the other day. Whether something has changed in the last few days, maybe auto update [to SP1], I'm unsure. But Vista is now reporting, correctly that 4GB is installed on the MBP.

My experience of Vista is far more positive than with XP. With the latter I had many problems getting Boot Camp to install the OS, and drivers to install etc. With a clean install of Vista the problems have largely disappeared. The only exceptions are that the numeric keypad on the new slimline aluminium keyboard still won't work (all other keys do) and Airport Extreme doesn't work. The slimline keyboard is a superb accessory if using the MBP as a de facto desktop, incidentally.





September 2

TIP: Boot Camp Vista Crashing: 4 GB no go with 32-bit Vista

Tuesday, September 2, 2008

Ron Bellman solved the previously reported problem with Windows Vista crashing in Boot Camp: For 32-bit Vista, use 3 GB RAM. For 64-bit Vista, 4 GB works. Bellman's report:

I had the problem of random crashes with my 2.4 GH MacBook Pro with 4 GB of Apple memory but I discovered that if you're not running Vista in the 64-bit version Vista cannot address that much RAM. If you want to continue running the 32-bit version you need to cut back your RAM to 3 GB maximum.

I had 2 modules of 2 GB's each and I removed one of the modules and replaced it with a 1 GB module. When I reduced the RAM to 3GB my problem went away; everything has been working fine since. I have recently upgraded to the Vista 64-bit version, reinstalled my 2 GB module for a total of 4 GB and everything works fine.

If you've tried this

See our Boot Camp Tips and Reports page for more.

TIP: Fixing Win XP if you accidentally install SP3 before Boot Camp 2.1

Tuesday, September 2, 2008

Bill Heintzberger inadvertently installed Service Pack 3 in Windows XP without first updating Boot Camp to version 2.1. Version 2.0 is incompatible with SP3. Here's what he did:

We accidentally installed Service Pack 3 before updating to latest version of Boot Camp on a 24" iMac. We'd get a black screen with blinking cursor when booting after installing SP3. The problem was that we neglected to install latest version of Boot Camp before installing SP3.

The solution was to boot Windows in Safe Mode and use the Window Restore function to roll back operating system prior to installation of SP3. I then installed the newest version of Boot Camp, and reinstalled SP3.

See our Boot Camp Tips and Reports page for more on Boot Camp.

Readers report: Win won't boot in Boot Camp if external drives attached

Tuesday, September 2, 2008

Two readers report that Windows XP can't boot in Boot Camp if there are external drives connected to the Mac. Fred had to unplug his drives:

My Mac (Leopard 10.5.4) wont boot into Windows at all if I have any external drives connected. Win XP 32 Boot Camp will not boot into Windows if there are any FireWire drives connected to the computer. All of my FireWire are formatted Mac OS X journaled, so it's not that there are two FAT32 drives and it confuses the boot process...

Another reader verifies rEFit for Time Zone problem

Tuesday, September 2, 2008

Timothy Austin verified a fix for the changing clock problem in Boot Camp:

The rEFIt fix worked great ,thanks! I loaded Vista 64 first and set the time zone for myself "GMT+8" west coast. Then on the restart, I used the "shell" to change the Mac Time "timezone -s 08:00" and it booted with the correct time for the first time in a year.

chkdsk fixed Leopard AFP folder creation problem with Win Server, but created another

Tuesday, September 2, 2008

Craig Carr had a problem with Leopard and using AFP for accessing a Windows 2003 Server. When he created a folder, other users couldn't write to it. He fixed it, but the fix create a new problem:

I have Mac OS X 10.5.4 loaded on my Power Mac G5. When connected to Windows 2003 server via AFP, I could create a folder on the server but no one else had writing permissions to that folder but me. I told the server to give us Full Control but that didn't help...

iTaskX 2.5 Beta offers MS Project compatibility for Macs

Tuesday, September 2, 2008

Techno-Grafik Software announce has released iTaskX 2.5 Beta, a prerelease version of and MS Project-compatible project management solution for Mac OS X. The new version can import native MS Project (.mpp) files. iTaskX 2.5 also supports Micrsoft's MS Project XML and MS Project MPX formats, and can exchange calendars, resources (persons/material), baseline, and more than sixty additional task fields.

AUGUST 2008

August 28

How to succeed in business without really trying: Apple quadruples enterprise marketshare

Thursday, August 28, 2008
By John Rizzo

Computerworld reports that Apple has quadrupled its enterprise marketshare in over the past 19 months. This has occurred without any effort from Apple, according to an analyst at Forrester Research. J. Pierrpont Finch, take note...

EDA to hold web demo of Mac-Windows integration tools

Thursday, August 28, 2008

The Enterprise Desktop Alliance will host a live web-based demo on September 9, 2008 at 11 am PT (2 pm ET). The subject is deploying and managing Macs using Windows-based management tools. Topics include data protection, identity management, software and client management with solutions from Atempo, Centrify, Group Logic, LANrev and Parallels.

TIP: Solution for Entourage password issue, caused by corrupt non-roman fonts

Thursday, August 28, 2008

An anonymous reader provided a solution to his previous report about the problem of Entourage continually asking for a password. He previously offered a fix that worked only temporarily. His new solution is to identify email messages containing corrupt Asian-language fonts and remove them. Readers have previously identified messages with non-roman fonts as the problem, and fixed the problem by manually deleting the messages. Today, this reader offers a more automated solution...

Another cause of Entourage password problems: large attachments

Thursday, August 28, 2008

Adam has another theory on what causes Entourage to keep asking for a password. He reports that a large email attachment can prevent Entourage from accepting your password:

I've found that if Entourage keeps asking for your password if you're already logged in. It is 9 times out of 10, a large attachment that entourage is choking on downloading from the server. Usually I will log into OWA and download the attachment local or delete the email.

If you've seen this

Elsewhere in today's news, a reader offers a procedure to fix this same problem that involves email messages with problematic non-roman fonts.

We've also previously reported that a Microsoft hotfix is supposed to address this problem.

TIP: Reader cures Tiger DNS problem ('net access problems) with OpenDNS

Thursday, August 28, 2008

Ethan Isenberg has the DNS problem with latter versions of Mac OS X Tiger 10.4.x that caused Internet slowdowns or blocking of Internet access. He fixed the problem by switching the DNS server to OpenDNS:

I'm having the same problem reported by others with 10.4.10, but mine occurred with 10.4.11, on a PowerPC G5. Just in the last day or two, most websites became inaccessible to me, with a few exceptions, like nytimes.com. But some of those that worked, particularly weather.com, had messed up CSS formatting, seemingly due to that information being linked to other sites. My email access was also spotty. It was using DNS server with an IP address 66.234.xxx.xxx

None of these problems occurred on my Intel MacBook Pro, although it is also running 10.4.11 and is connected wirelessly to the same network. It's also using the same DNS server.

I switched the DNS server on the PowerPC to OpenDNS and everything works fine. I wonder if I had the latest security update installed on my laptop but not my desktop (despite Software Update being set to automatic on both).

If you've tried this suggestion

Mac clonemaker to countersue Apple for anti-trust violations

Thursday, August 28, 2008

Psystar, the Florida company that Apple is suing for copyright infringement and breach-of-contract, will counter sue Apple for violating antitrust laws. In April, Psystar begain shipping a $400 PC bundled preinstalled with Mac OS X Leopard, in violation of Apple's end-user license agreement. The licensing agreement only permits running Mac OS X on Apple hardware. When Psystar began shipping it's Open Computer, it claimed that Apple's license agreement was in violation of antitrust laws.

In its July suit against Psystar, Apple claims "irreparable harm from Psystar's infringement of the Apple trademarks." Apple asked the court to grant an injunction against Psystar to stop it from selling its Open Computer desktop and servers. Apple also asked the court to require Psystar to recall all products sold to the public, and asked for damages and court costs. Psystar's response to the lawsuit was a statement that it would continue to sell it's product line with Leopard pre-installed.

CNET reports that legal experts say that Psystar will have a difficult time proving that Apple's software license agreement is an anticompetitive business practice in violation of the Sherman Antitrust Act and the Clayton Antitrust Act.





August 25

More reports of Windows randomly crashing in Boot Camp

Monday, August 25, 2008

Three readers wrote to verify previous reports of random crashing of Windows XP and Vista in Boot Camp. It happens with different Macs models, notebooks and desktops.

Scott Harvey sees it with Windows XP on a MacBook:

I'm having the same problem as Emy Anstein. I'm running Windows XP SP2 on a 2.6Ghz MacBook Pro with 4GB RAM only 3 months old.

I'm getting random crashes that flash up with a blue screen, then it instantly shuts down. When I restart I'm asked to send a report to Microsoft (which I do). It says its either a driver problem or hardware problem...

Boot Camp, Vista, and dual monitors: one display is dim

Monday, August 25, 2008

Kyle Matrosovs is having a Boot Camp problem with Windows Vista and two monitors in which one of the displays is dim:

My Mac Pro has Boot Camp 2.1, Vista SP1, and two Apple displays with ATI drivers.(The video card is the ATI Radeon X1900 that it shipped with.) When I boot to Vista, the second display immediately drops to its lowest brightness setting. The primary display is unaffected. It starts with whatever setting I gave it when last in Mac OS X. I cannot brighten the dim second LCD - there are no software brightness controls in the Vista display settings, and the hardware buttons on the panel itself have no effect in Vista. When I set its brightness to maximum in Mac OS X, it promptly forgets this and goes dim on the next Vista session. Going back to Leopard after Vista, the monitor stays darkened until reset with the Displays system preference pane. I have the latest of all drivers and system updates, on both the Mac and Vista sides.

It worked just fine until the latest updates to Boot Camp 2.1 and Vista Service Pack 1. Boot Camp 2.1 fixed some problems I had and boosted performance, especially in video. The dim second display (with no way to adjust the brightness) is the only problem I have now, and that is new. I don't know if it was the Boot Camp 2.1 or the Service Pack 1 update to Vista. SP1 otherwise was an improvement.

We previously reported other problems with external monitors, Boot Camp, and Vista.

If you've seen this problem

Nividia drivers don't help reader's fuzzy Boot Camp problem

Monday, August 25, 2008

James Smith reports having the fuzzy display with Windows in Boot Camp. Unlike our previous report, Apple's Nvidia drivers did not help. Smith reports:

I have Win XP SP2 on a 24-inch iMac. My card is an Nvidia GeForce 8800 GS. I have the same problem with blurry text. Everything looks fine on the Mac side, including in Parallels. When I try to install the Nvidia driver from the Apple site, I get the following message:

The Nvidia Setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit.

If you've seen this problem

Reader problem with VMware/Vista and Bluetooth

Monday, August 25, 2008

Emma Schafer has the VMware problem with Windows Vista and Bluetooth:

I have had the same problem of losing a Bluetooth mouse with VMware/Vista when I plug in USB devices.

If you've seen this problem

Reader verifies WINS fix for Leopard share browsing problems

Monday, August 25, 2008

Bryce Wray said that a previously published suggestion works for clearing up Leopard browsing of network shares:

Thanks for the WINS fix for Leopard! The item on Nov. 2, 2007, re WINS settings worked like a charm for me. I'm running OS X 10.5.4.

Readers cannot create Windows local profiles on Mac OS X Server

Monday, August 25, 2008

Rajkumar K. reports being unable to create a local profile in Mac OS X Server for Windows clients:

I am facing the same problem. I cannot create a local profile for Windows clients in Mac OS. I am using Mac OS X Server Version 10.5.4.

If you've seen this problem

Replacing AirPort base station fixes reader problem with Cisco VPN Client, MS RDC

Monday, August 25, 2008

Jeff Titcombe replaced his AirPort Extreme base station with a non-Apple model and no longer has problems with his Cisco VPN connection:

I'm using Leopard 10.5.4 and every time I connect to my companies VPN using Cisco's VPN client I get kicked out of MS RDC or I can't login to my work PC. I had AirPort Extreme base station but I replacing it with a Netgear router and how everything works fine. I can connect to my work PC and corporate VPN network at that same time again.

If you've seen this

For more on these types of issues, see our Leopard VPN Tips and Reports page.





August 22

Mixed reader results for "Access Denied" printer error workaround

Friday, August 22, 2008

Two readers reported their results using a suggested fix for a problem with Leopard 10.5.4 which causes the error "NT_STATUS_ACCESS_DENIED" for printers attached to Windows PCs. One reader was successful, the other was not.

Rich Williams found that the tip worked:

I hadn't been able to connect to the local Windows network printer at work since I upgraded to OS X 10.5 despite having an already working print queue for that printer. I had given up trying, until I stumbled across this suggestion last Friday from your web page:

smb://<adusername>:<adpassword>/<printerservername>:139/<printqueue>

I deleted the already defined yet not working print queue I had been trying to get to work, and created a new one for that printer as outlined above. It works fine, now.

Xavier Hernandez was not so lucky:

I tried the workaround published on August 15 for the "Access Denied" printer error, however, it did not work for me. And I am on an Active Directory Network.

If you've tried this

Enterprise Desktop Alliance multi-vendor webinar on Mac-Windows integration

Friday, August 22, 2008

The Enterprise Desktop Alliance is hosting a live demo of the product lines of its five corporate members, Atempo, Centrify, Group Logic, LANrev and Parallels. The webinar, which takes place on September 9, 2008 at 11 am pst (2 pm est), will focus on using Windows-based management applications to deploy, integrate and manage Macs. Topics will include virtualization, data protection, identity management, software and client management, and network infrastructure.

Workaround for Tiger 10.4 clients seeing empty Win 2003 shares

Friday, August 22, 2008

Brendan Porter reports on a problem with Mac OS X 10.4.x not displaying the contents of SMB shares. He offers a workround:

I discovered this problem on a 200+ Mac network with OS 9 to 10.5 as well as XP machines. The 10.5 Macs have no problem mounting the share, but anything 10.4 has shown the 'empty' directory problem. I believe it is a problem with 10.4 not respecting the permissions of the Win 2003 Server properly.

I found that providing the correct user/ group with directory permission to read the Directory structure only from the base of the share all the way up to the destination directory allows 10.4 to show the directory structure. This does not show the files, just directories.

This does mean that if you have a master share, say 'Users' and a set of sub-shares -- one for each user that you would have to allow all users to see the directory structure of 'Users' and the sub-folders. This would allow users to see each-others' directories, but would not expose the files inside.

I have not yet tested to see if you can disallow all but one user to see into their own directory, thereby working around the problem while maintaining tighter security.

I have tested this on 10.4.11. I was previously able to access these shares without this workaround in 10.5.4. I will test this on 10.3 and possibly 10.2.

If you've seen this

Reader verifies fix for Vista problem authenticating to OS X Server

Friday, August 22, 2008

Thomas RuBane verified a solution for fixing Windows Vista problems authenticating to Mac OS X Server. He also reports that Leopard Server also has the problem.

I found your page on Mac OS X Server, the item regarding the trouble connecting Vista to OS X server. I just wanted to note that this is still an issue with OS X Server 10.5.4, but the solution you referred to worked great.

As your other correspondent noted, it's the fix found towards the end of the page about setting the NTLM settings to accept a lower level of security on the connection.

If you've tried this

Vista in Boot Camp is hot, hot, hot

Friday, August 22, 2008

Paul Kropp reports that Windows Vista makes his MacBook Pro run hot:

I have been experimenting with Windows Vista Ultimate on my MacBook Pro via Boot Camp 2.1 (2.4 GHz Core 2 Duo, 4 GB RAM, 10.5.4).

I have had no real issues with getting everything going, and no issues with Vista itself -- which seems to be nicely tuned and tamed by the Boot Camp drivers.

But I have a real issue with the amount of heat this machine generates with Vista running. I sometimes do video conversions with VisualHub in Leopard. The processor usage can be fairly high, the bottom of the machine increases in temperature noticeably and the MBPro's fans rev up to keep things within tolerances. However, when running Windows Vista this machine heats up very noticeably -- and continuously -- and there's no fan action at all!

I'd like to know what's up with that. This apparently has not been flagged as an issue on your site, so I'm wondering if I'm (relatively) alone in experiencing this behavior or not.

I am reluctant to use Vista without the confidence that the machine can protect itself from overheating.

If you've seen this problem

Vista crashing in Boot Camp

Friday, August 22, 2008

Weylin Rose is having problems with Windows Vista crashing on his iMac. Another reader previously reported similar symptoms with Windows XP. Rose reports:

My iMac is barely a week old. I installed Vista and everything was working great, but after a short period of time I began to get random crashes. It tends to be when I'm doing some constant load on the computer, such as video editing on Premier CS3, downloading an update, browsing the internet for 5 minutes straight, or importing video onto Premier CS3. I usually get a blue screen saying the computer needed to shut down. Then it starts back up with a black screen asking if I would like to start it in one of 3 safe modes or normal startup.

But sometimes it just freezes and I have to use the on/ off button to shut it down and start it back up. I'm running Boot Camp version 2.0, not 2.1, I can't keep it operating long enough to actually download the 2.1 update. If you can provide me with any help it would be greatly appreciated. I got this computer mainly for video editing, I had a copy of Premier I got from a friend, which is the only reason I'm running Windows.

Here's my computer setup: 20" iMac 2.66ghz core2duo 4g ram 500g hard drive Vista Home premium.

If you've seen this problem





August 15

Workaround and Apple acknowledgement of "access_denied" printing error with Leopard 10.5.4

Friday, August 15, 2008

Two readers commented on the problem with Leopard 10.5.4 which causes the error "NT_STATUS_ACCESS_DENIED" for printers attached to Windows PCs. One reader offers a workaround while another reports on comments by an Apple software engineer.

Scott Lerwill provided the workaround:

I was getting the exact problem while trying to connect the company's Macs onto a network printer requiring AD authentication. In the end I found that the solution is to add the following printer in advanced printer: smb://<adusername>:<adpassword>/<printerservername>:139/<printqueue>

Therefore by adding the port 139 into the queue finally allowed our Macs to connect to the printers.

If you've tried this suggestion

Dan Stranathan reports that Apple's author of the CUPS printing software in Mac OS X has commented on the problem, saying that Apple is planning to fix it:

The access_denied problem has been commented on by Michael Sweet, the creator of CUPS and now an Apple senior printing engineer.

I have mentioned this issue in the Apple list server: printing-request@lists.apple.com (Go to lists.apple.com and subscribe). I bring up the topic every couple months to get an update. I have ben testing this since October 2007 and its still "broken". Macs that are bound to AD can "see" the Windows IPP print queues in the Printer Setup/Add printer panes, but they cant actually print to them.

There are a few issues with CUPS, IPP, Kerberos regarding this topic. I think Michael mentioned to me at WWDC 2008 that it would be fixed in Leopard at some point in time.

Parallels Desktop 3.0 for Mac Run Mac, Windows programs without switching between Windows and Mac OS X! Launch a Windows app by clicking on a Mac file. Hide the Windows desktop. 3D Graphics hardware acceleration. The best of both worlds.

\Verification of fix for Vista accessing Leopard shares

Friday, August 15, 2008

James Balderson had success with that a procedure we recently reported to fix a problem of Windows Vista accessing Mac OS X shared files. He said simply "Thank you this works perfectly."

If you've tried this workaround

Reader success with workaround for Boot Camp insufficient drive space issue

Friday, August 15, 2008

Diana Winkler says that she had success with a previously reported workaround for the problem where Boot Camp Assistant falsely claims that there isn't enough drive space to partition a drive:

Thanks for the tip in MacWindows Report: Boot Camp in Leopard Tips and Reports regarding the workaround for Boot Camp insufficient drive space issue. I was trying to install Win XP SP3 and as getting that error. I had to do 2 things:

  1. First install the Boot Camp update 2.1 with the original Mac OS 10.x disk in the CD drive.
  2. Then I did the registry workaround described on your page.

I'm now all up to date.

If you've tried this

Random crashes in Win XP in Boot Camp

Friday, August 15, 2008

Emy Amstein is having a problem where Windows randomly crashes in Boot Camp:

I would like to report a problem with my MacBook on WinXp. My specs:

  • MacBook 2.4GHz (1 month old)
  • 4GB RAM
  • WinXP Pro SP2
  • BootCamp 2.1

My problem: random crashes. I get them on what seems like a total random basis. The computer may run for 3 hours without problem. Sometimes it crashes after only 5 minutes. The CPU load does not seem to make any difference. I get a blue screen and I have to use the power button to turn the computer off...

Sun posts VirtualBox 1.6.4 maintenance update

Friday, August 15, 2008

Sun has released VirtualBox 1.6.4, a bug-fix update for the free virtualization software for Mac OS X, Windows, Linux, and Solaris. The update fixes a number of bugs in networking and other areas, including issues with shared folders and with rdesktop RDP client and RDP server. It also fixes a bug that caused crashes when a USB device was unplugged in certain circumstances.

For more on VirtualBox, see Sun hopes to take VirtualBox mainstream and our VirtualBox Reports page.

what you think of VirtualBox 1.6.4.

Reader report on VirtualBox: speed good, but not with graphics

Friday, August 15, 2008

Mars Sjoden is happy with Sun's free VirtualBox virtualization software. It runs Windows quickly on his Mac, though not with 3D graphics. He also had some problems with shared folders and bridged networking:

I have been watching VirtualBox for a few months now, and decided to jump in at Version 1.6.2. I have used Parallels and VMWare Fusion extensively for 3 years now on my Mac's in production scenarios.

Initial impressions of VirtualBox 1.6.2 running an XP SP3 Guest, was, "Wow, this is fast!" VirtualBox is by far and away the most efficient Virtualization software on the Macintosh, and feels very close to native performance. (Parallels advertises native performance but comparably feels like a slug, VMWare is only slightly better IMO.)

However, that speed does not carry over to 3D performance...





August 4

Entourage authentication workarounds from MS and Apple

Monday, August 4, 2008

A reader who wishes to remain anonymous reports suggestions from Microsoft and Apple on how to deal with the problem of Entourage continually asking for a password. We've had a number of suggestions for this problem over the past few years. Bierman adds these suggestions:

The company I currently work for uses a hosted exchange server. We are having an inordinately high number of people who get the issue where Entourage will declare that your password was not accepted, but the same password works on OWA or outlook. So far the only fix that has worked is to dump the cache and re-sync. This fix is not permanent. We asked the hosting service to come up with a better answer. They opened an issue with Microsoft and worked out the following suggestions...

Reader comments on adding a PC to an AirPort Network

Monday, August 4, 2008

Michael Owens had success with a previously published article on setting up a PC on an AirPort network:

Many thanks for publishing this article. My circumstance is similar but this solution worked perfectly.

I administer a small Mac wireless network with several powerbooks, a Macbook, an iMac G4 and an Airport Extreme. Following the installation of a Linksys wireless card in a Windows 2000 Professional PC this computer would connect with the Airport Extreme but not the Internet. Once I used the hexidecimal equivalent of the Airport password in the Linksys connection software the problem was solved.

Basics Tip: Sharing a Leopard printer with Windows

Monday, August 4, 2008

Josh asked a question that we often get on setting up Leopard to share a printer with Windows:

I have a new iMac (Leopard) and set it up on a home network with my XP laptop. I have a printer (Canon MX310 - not technically a network printer) attached to the Mac and wanted to share it with my Windows machine. I've enabled print sharing on the Mac; when I go to 'add printer' in Printers and Faxes in my XP control panel I can't find the printer. Is there something I can do to enable my laptop to use the printer attached to my iMac?

Waxman's problem was that he hadn't finished configuring the Mac. Here's what to do:

  1. Open System preferences, and open Sharing.
  2. Enable Printer Sharing (might as well enable file sharing at the same time).
  3. Click the Options button.
  4. Check "Share files and folders using SMB"

Apple has complete directions at its web site.

Report on VirtualBox and secure Linux

Monday, August 4, 2008

Thomas Wantz doesn't use Macs, but does use the Linux version of VirtualBox to run another Linux in a virtual machine:

I have been using VirtualBox for a year now. I use 64-bit SuSE 10.1 as a host, and 32-bit SuSE 10.1 as a guest. I do all of this for security purposes, as I put the entire VBox application inside an Apparmor MAC [mandatory access control] profile, which provides me with superb security.

(Apparmor is security software for Linux.) If you've used VirtualBox for Mac what you think of it.

For more on VirtualBox, see our VirtualBox Reports page. (See also Sun Hopes to Take VirtualBox Mainstream.)

Summer discount for XPlay 3

Monday, August 4, 2008

Mediafour is now offering XPlay 3 for US $20, $10 off the normal price for the summer. XPlay is Windows software that can move music, playlists, and video from iPod to Windows and back, on Mac iPods as well as Windows iPods. XPlay presents direct drive-letter access to an iPod. It also enables a user to manage a Mac or Windows iPod with Windows Media Player or Windows Media Center.





JULY 2008

July 31

New VMware Fusion beta runs Leopard Server in VM, improves Mac integration

Thursday, July 31, 2008

VMware yesterday posted VMware Fusion 2.0 beta2, the second prerelease version a future release of the virtualization software for running Windows and Linux in Mac OS X. This beta implements several previously announced features, including the ability to run Leopard in a virtual machine. (Last month, Parallels released Parallels Server for Mac 1.0, designed to run Leopard Server and Windows servers in virtual machines.)

Other new features in VMware Fusion 2.0 beta2 focus on improving integration between Mac OS X and Windows, including the ability to open Mac files from Windows applications and the ability to create keyboard mapping of the Mac keyboard in virtual machines. A new Mirrored Folders features displays the contents of the Mac OS X Documents, Desktop, Music, and Pictures folders in the equivalent Windows folders (My Documents, etc.).

VMware 2.0 Beta 2 now supports multiple snapshots of the state of a virtual machine. Going back to a snapshot gets you all of the settings and the state of files at the time of the snapshot. The new beta can also take automated, timed snapshots of a running virtual machine.

The new beta is also more stable than the last beta, which VMware released in May. It also uses less processor power and has improved graphics support.

For more on VMware, see our VMware Fusion Tips and Reports page.

Reader says MS Project works on CrossOver on Mac

Thursday, July 31, 2008

Graham Phillips reports on the lastest version of CodeWeavers CrossOver, software that runs Windows programs on a Mac without using Windows:

Responding to your question on the latest Crossover release 7.0.2, I have been using this for Microsoft Project and had no problems.

If you've tried CrossOver

For more on CrossOver, see our CrossOver Tips and Reports page.

CampTune beta resizes Boot Camp partitions

Thursday, July 31, 2008

Paragon Software has issued a prerelease (beta) version of CampTune, a new Mac utility that allows users to redistribute free hard drive space between Boot Camp (Windows) and Mac OS X partitions. CampTune enables a user to move more free space from the Mac partition to the Windows/Boot Camp partition, should the Boot Camp partition run out of hard drive space. Users can also move free space from the Boot Camp partition to the Mac partition. The beta is free for a limited period.

Another suggestion for Boot Camp clock problems

Thursday, July 31, 2008

Karl Kuehn sent in another suggestion for dealing with a problem with Boot Camp that causes the Mac OS X clock to be reset when rebooting from Windows. His solution is an edit of the Windows Registry:

I saw your posting for a program (netTime) to do nntp for the Windows side (there are a number of them out there already). But I think that people are missing the right way of doing this:

The fundamental problem is that Windows defaults to keeping the system clock as the local time, rather than gmt. So the solution to the problem is to tell Windows to keep the system clock at "universal". This will keep the two OS's from fighting. You do this by creating and setting a registry key:

HKEY_LOCAL_MACHINE : SYSTEM : CurrentControlSet : Control : TimeZoneInformation : RealTimeIsUniversal

This should be set to a "DValue" of 1. This has been documented a few places. This will solve all of the issues with no downsides. I do think that you should still use nntp on the windows side, but that is because I think you should use nntp on all computers.

If you've tried this approach





July 29

TIP: Getting Vista to access Mac file sharing

Tuesday, July 29, 2008

Douglas Cooley in Ontario, Canada sent a fix for a previously reported problem of Windows Vista accessing Mac OS X shared files. He reports:

I had almost the same problem as P. Norair except that I had always used the Windows search feature to find the Mac's shared address in a PC (instead of .smb.conf). Now with my Vista Ultimate install (on a Mac Pro) would not authenticate...

TIP: fix for Entourage/Exchange login error

Tuesday, July 29, 2008

Sergio Castillo sent a fix for a previously reported problem of Entourage login failures with Exchange Server:

I just spent two days troubleshooting Entourage from Office 2008 on my Mac 10.5.4 communicating to an SBS 2003 server running as a virtual "Guest" OS on a Windows 2008 server. With enough digging around and different queries I located the solution to this problem. On my SBS Server 2003, I noticed Security Event Logs...

Free netTime utility aimed at Boot Camp, AD issues

Tuesday, July 29, 2008

Maza Digital has released netTime 1.0, a free utility aimed at preventing problems with Active Directory logins and Boot Camp issues caused by out of sync clocks. The utility updates the date and time at login using the Network Time Server set in System Preferences.

netTime could aid a problem with Boot Camp that causes the Mac OS X clock to be reset when rebooting from Windows. Readers have said that another utility, rEFIt, works around the problem, though we also had a report that it didn't work on the MacBook Air.

Maza Digital said that netTime also helps resolve issues with Active Directory logins caused by incorrect date and time. The developer said that Active Directory problems can be made worse with Boot Camp:

Since AD requires the date and time to be very close to the AD Servers date and time, any variation in the Macs clock can result in login problems. These problems are more evident in Macs that also use Boot Camp. When switching back from Windows the date and time can be hours out of sync. And since by default the Mac OS only resyncs the date and time once a user has logged in, this causes major problems with AD.

If you've used netTime

Reader Outlook Web Access Inbox problem coincided with MobileMe snafus

Tuesday, July 29, 2008

Brian Godwin's Outlook Web Access Inbox doesn't display since he activated Apple's MobileMe service:

I don't know if this is tied to "MobileMe" but ever since the MobileMe activation (maybe purely coincidental) I cannot display the Outlook Web Access Inbox. All other functions work: calendar, tasks, contacts, but the Inbox is nothing but a blank frame. I have tried and get the same result with Opera, Camino, Firefox, Safari and even IE 5.2 However, when I load up browsers under Windows (separate computer), it works fine.

I don't know if this is a browser (doesn't seem likely), an OS, or an application issue. As I said, the only change I have made was the MobileMe conversion, which was basically back-end.

I have both of my Macs on 10.5.4 One is a PowerBook Ti 550 the other is a 2GHz iMac 17".

If you've seen this problem

MobileMe has been plagued by problems since its launch and conversion from .Mac early this month. Several weeks of problems including outages and slow response has caused Apple to give customers a free 30 days. Apple has also backed off of its initial claims of push email for Macs, and is not longer calling the service ?Exchange for the rest of us.? Apple had an email outage for over 5 days, and last week, Apple also admitted that it had lost some customers' email.

Mediafour quickly releases MacDrive 7.2.2 bugfix update

Tuesday, July 29, 2008

Mediafour has released MacDrive 7.2.2, an update that fixes a problem with last week's 7.2.1 update. The new update fixes a problem where product activation was not maintained when updating from versions 7.0.10 and earlier. MacDrive enables Windows to read and write to Mac-formatted disk media. The 7.2.2 update is free.

VMware giving away ESXi hypervisor

Tuesday, July 29, 2008

Facing competition on a number of fronts, VMware announced yesterday that it will make its stand-alone ESXi hypervisor available for no cost. VMware's hypervisor is already bundled with server hardware from several manufacturers, including Dell, Fujitsu-Siemens, HP, IBM, and NEC. VMware also released an update, ESXi 3.5 update 2. VMware offers more than 20 software products for managing and distributing virtualization environments in enterprise.

A hypervisor is software that runs directly on computer hardware with a host operating system (?bare metal?), and supports a number of virtual machines running Windows and Linux-based servers. Last month, Parallels released the first hypervisor to run on Apple Mac hardware, the Parallels Server for Mac.





July 25

Group Logic to add DFS support to ExtremeZ-IP

Friday, July 25, 2008

Group Logic said that it is working on adding Microsoft's Distributed File System (DFS) to a future version of ExtremeZ-IP, an AFP file and printer server for Windows for supporting Mac clients. Group Logic is accepting applications for beta testers of the new version, but has not announced a ship date.

Group logic is asking people interested in beta testing the new DFS-enabled version of ExtremeZ-IP to email a brief description of current or planned DFS requirements and configuration to dfs at grouplogic.com.

Microsoft DFS is a set of SMB client and server services that can present users with a group of shared folders that actually reside on different servers. DFS can work on a large scale over an enterprise and over WANs.

Got Boot Camp? You need MacDrive 8

MacDrive 7 lets you access your Mac OS X partition, and all other Mac disks, from within Windows. Mac disks look and act like standard Windows disks. Windows apps can open and save files directly on Mac disks.

Check Amazon's pricing for MacDrive

MacDrive update addresses Parallels,VMware, BootCamp

Friday, July 25, 2008

Yesterday, Mediafour released MacDrive 7.2.1, a maintenance update for the Windows software that enables Windows to read and write to Mac-formatted disk media. MacDrive also enables Windows running in Boot Camp to see the Mac disk partition. This update addresses a few issues with running Windows on a Mac with a Boot Camp partition.

The MacDrive 7.2.1 ensures that the Mediafour product activation when running Windows/Boot Camp with VMware Fusion and Parallels Desktop. The update also fixes a Boot Camp a problem with Windows hibernation that caused and "disk consistency issues." The update also includes various other bug fixes.

If you've used MacDrive 7.2.1

CrossOver Games 7.1 fixes bugs related to Windows games

Friday, July 25, 2008

Yesterday, CodeWeavers released CrossOver Games 7.1, and update that enables Mac OS X to run certain Windows games and applications, without using Windows. The update fixes bugs related to running a number of games, and is available for the Mac and Linux versions of CrossOver Games.

CrossOver Games owners with active support entitlements can download the update at the CodeWeavers site, logging in with the email and password used when purchasing.

If you've used CrossOver Games what you think of it.

For more on CrossOver, see our CrossOver Reports page.

Another case of "access_denied" printing error with Leopard 10.5.4

Friday, July 25, 2008

Michael Jalkut has the same printing problem reported on July 15 regarding an "access_denied" error when printing to a Windows printer. Oddly, Jalkut can print from Windows running a virtual machine, but cannot print from Mac applications:

I'm trying to print from Leopard 10.5.4 to Windows XP SP2, which is connected to a shared USB Canon MP470.

I've spent a week now trying every setting and every thing and program I could get hold of.

I can print with no problem from Fusion on the Mac. But from OS X, nothing much.

I get the same symptom exactly as you reported on July 15.

I did get it to print once using DAVE on the Mac. But even that was only after a day of trial and error. That must have been a fluke, because I can't do it again. I tried ExtremeZ-IP with no luck. I tried singleclick, and maybe a couple more. Only DAVE showed any sign of life.

If you've seen this problem

IPSecuritas VPN problem with Leopard 10.5.4 update

Friday, July 25, 2008

After updating Leopard to 10.5.4, John McCutcheon discovered that his IPSecuritas virtual private network client now longer works:

I use IPSecuritas on a MacBook Pro running Leopard to connect to my office PC running Windows XP using the MS Remote Desktop Connection (RDC) for Mac. It worked great until I installed the 10.5.4 update. When I tried to log on, IPSecuritas shows that my IPSec VPN is connected but I cannot ping anything on my remote network, nor can I connect via RDC. I know the remote network is O.K. because I can connect to it fine using PPTP VPN running on a WinXP machine and run Remote Desktop via PPTP VPN.

If you've seen this problem

For more on related topics, see our Leopard VPN Tips and Reports page.





July 22

Sun hopes to take VirtualBox mainstream

Tuesday, July 22, 2008

Sun's xVM VirtualBox isn't found on as many Macs as Parallels Desktop or VMware Fusion, but Sun has ambitious aspirations for its free desktop virtualization software.

"We want to be the FireFox of virtualization," said Andy Holl, Sun's senior product manager for xVM VirtualBox.

Giving away VirtualBox away as open source software is one way to do it. In May, Sun was claiming 10,000 downloads a day for the Windows, Mac OS X, Lixux, and Solaris versions...

Reader says Parallels work just fine with dual 30" displays

Tuesday, July 22, 2008

Gary Stahara responded to previous reports that Parallels desktop didn't support enough graphics RAM to support two 30" displays. It works just fine for him:

I've got two Apple 30" displays and can run Parallels (Windows XP Pro SP2) in Coherence mode with both screens working just fine on my Mac Pro with nVidia 8800GT. Maybe the people having problems with this haven't updated Boot camp to 2.1 or have the most current video drivers. Everything works great for me.

If you can verify this

Reader says 10.5.4 didn't fix Adobe file saving issues with Win Server

Tuesday, July 22, 2008

Tony Sterckx in Belgium is having problems with saving Adobe files to Windows Servers. He is running Leopard 10.5.4, which Apple reported as having fixed the problem. Sterckx reports:

We work on a daily basis with Adobe and Windows Server 2003. Since Leopard came along, we noticed Adobe failing to save InDesign, Illustrator or Photoshop files on our server. Various problems like:

  • Opening in read-only
  • File not found upon saving
  • Error saving

I don't know how many of these things have been fixed by previous updates, but I work on 10.5.4 and some still occur on my Mac, and even more with some of my colleagues.

If you've seen this problem in Mac OS X 10.5.4 or know of a fix

Reader question about Macs and MS Index Server

Tuesday, July 22, 2008

Thomas Lüthi in Zürich, Switzerland asks:

We have a share (Windows 2003 Server). We do also have Windows and Mac clients and would like to search for files on the server via the MS Index Server on it. Is it possible with Windows and Mac clients to access to MS Index Server on the Windows server to search for and find files on this share?

If you know the answer

Reader verifies AD fix for 0-kb file problem

Tuesday, July 22, 2008

Matt Wheeler verified that adjusting Active Directory fixed Leopard's 0-kb file copy problem.

Neither 10.5.3 nor the 10.5.4 update fixed this issue, but the tweak explained at MacWindows fixed it. Windows Server 2003 + User accounts in Active Directory security groups = Unhappy Mac. Used to work fine in 10.3.X and 10.4.X. Upgrading to 10.5.X broke it for us. Thanks for this fix!

Neither 10.5.3 nor the 10.5.4 update fixed this issue, but the tweak explained here fixed it. Windows Server 2003 + User accounts in Active Directory security groups = Unhappy Mac. Used to work fine in 10.3.X and 10.4.X. Upgrading to 10.5.X broke it for us. Thanks for this fix!

Reader verifies hostconfig fix for Leopard AD login problem

Tuesday, July 22, 2008

Tim P verified a previously reported fix for a Leopard problem logging into Active Directory after one user has logged in. The fix involved editing the hostconfig file. Tim P also offered a correction:

I tried the fix posted by Stuart Sims regarding "Problem and fix for Leopard AD: First user okay, subsequent users can't login" posted on www.macwindows.com/LeopardAD.html...

Cisco VPN Client and Verizon EVDO USB Modem

Tuesday, July 22, 2008

Greg Stasko had problems getting a Cisco VPN connection through a Verizon EVDO USB Modem. He had better luck with Apple drivers instead of using the Verizon software:

I'd like to report success note to include in your Cisco discussions. For quite a while, I could not get my USB EVDO Modem from Verizon to work with the Cisco VPN client, 4.9.01 (0100)...





July 18

VMware says previously addressed bug in OS X can hang Mac, offers workaround

Friday, July 18, 2008

Yesterday, VMware posted an article about a bug that can hang the Mac and corrupt the virtual machine. The company also offered a configuration change as a workaround until the bug is fixed. However, VMware previously stated that the Fusion 1.1.1 update dealt with this same problem and did not require the configuration change...

RAM may cause VMware Fusion crashing Leopard

Friday, July 18, 2008

John Adams think a bad RAM module was causing VMware Fusion to crash Leopard:

I wanted to reiterate Greg Kyle's post from November 19, 2007. Since installing Fusion on my MacBook Pro, my OS X was crashing and restarting every 8-10 minutes.

I think it was actually a faulty memory card that I had installed. Since removing the new 1G that I had installed, I haven't had the problem. I bought a new 1 gig memory card from the Apple Store 2 weeks ago and since I installed it everything has been running smoothly. I have to believe that was the problem.

Today we also reported that VMWare said that problem in Mac OS X is causing VMware to freeze Mac OS X when a certain preference setting is made.

Click here for our VMware Tips and Reports page.

TIP: Workaround for AutoCAD, Parallels file locking issue

Friday, July 18, 2008

Larry Martin sent an update to his previous report AutoCAD in Parallels Desktop and a file locking problem. He said that using Bridged Networking instead of Shared Networking gets around the problem:

I have an update on this issue. If you use Parallels Shared Networking and share your Mac shares with Win XP, the file locking does not function as expected with other Parallels users using the same networking configuration. You MUST use native Windows file sharing on all installations and not use the Mac shares...

Parallels VRAM limitations on 30" display an Coherence mode

Friday, July 18, 2008

A reader reports that the 64 MB of video RAM is not enough to run Parallels coherence mode on a 30" display:

With only one 30" monitor, I am unable to run Parallels in Coherence mode. It appears that on my system, 64MB of VRAM is insufficient for only one 30" monitor. I've reverted to Single Window mode and have had no additional problems.

System: Mac Pro (early 2008) Leopard 10.5.4 - 10GB RAM, Parallels 5608, Win XP Pro SP2 w/ 2GB RAM allocation and 64MB VRAM.

64 MB of VRAM is the most that Parallels Desktop will support. Earlier this week, another reader reported that Parallels Desktop doesn't have enough video RAM support to run two 30" Apple displays.

If you can verify this

Click here for our Parallels Tips and Reports page.

(Related story: tip for using 30-inch display in Boot Camp.)

Nividia video drivers fix fuzzy Boot Camp problem

Friday, July 18, 2008

Ben Staveley reported a blurred screen in Boot Camp, but drivers fixed it:

I recently installed Windows XP on my Mac Pro. When I was in Windows, all the text is half blurred and hard to read. I played around with the resolution settings but it didn't solve the problem. When I go back to the Mac side, it's all fine.

I sorted out the problem: installing the Nvidia drivers made it work.

If you've seen this

MacDrive 7.2 gets 64-bit Vista compatibility

Friday, July 18, 2008

Mediafour has released MacDrive 7.2, an update to the software that enables Windows to read and write to Mac-formatted HFS+ and HFS drives. MacDrive 7.2 adds compatibility with the 64-bit version of Windows Vista. MacDrive has been compatible with the 32-bit Vista since version MacDrive 7.0 shipped last year. Mediafour also said that version 7.2 includes ?minor improvements and revisions."

MacDrive 7 supports a variety of media types, including hard drives, CD-R/RW, DVD-R/RW, iPods, flash drives, DMG virtual disk files and more. It can also enable Windows running in Boot Camp to recognize the Mac partition. MacDrive 7 supports USB, FireWire, IDE, SATA, parallel port, and other interfaces supported by Windows.

The update is a free download for owners of MacDrive 7 and is US $20 for owners a earlier versions. A new copy of MacDrive 7 is US $50.





July 16

Apple sues Mac clone maker Psystar for tradmark, copyright infringement

Wednesday, July 16, 2008

Apple has filed suit against Florida-based Psystar for selling computers preinstalled with Mac OS X Leopard and Mac OS X Server. Apple filed the 16-page suit in U.S. District Court in San Francisco on July 3, alleging copyright and trademark infringements, and other wrongs to Apple. Florida-based Psystar began selling a $400 tower in April, and added a rack-mounted server...

Reader suggestion for printing from Parallels

Wednesday, July 16, 2008

Kyle Anderson adds to our reports about printing from Parallels Desktop with a suggestion for people printing from Windows in Parallels Desktop:

I was also having problems printing on both the Mac and through Parallels. I thought I needed to have the printers set up through Windows since that was where I used them the most. I was terribly wrong. For some reason, it just didn't seem to be stable enough. It hardly worked. I then deleted all of the printers from the PC side and installed them on the Mac side. I made sure I had the latest version of Parallels and I downloaded Bonjour to run on Windows. I have not had a single problem since, even through the networked computers.

For more on Parallels, see our Parallels Tips and Reports page.

Parallels VRAM limitations and dual 30" displays

Wednesday, July 16, 2008

Robert James points out that Parallels Desktop doesn't have enough video RAM support for two big monitors:

What build 5608 does NOT fix: Because Parallels only provides 64MB of video RAM we are unable to run Vista 64 and Leopard in coherence mode on two Apple Cinema 30" monitors. The problem arises when attempting to stretch a Vista window onto the second monitor: apparently the number of pixels needed exceeds the video memory's limit.

If you can add anything useful to this

Clarification on Cisco VPN AppleScript tip

Wednesday, July 16, 2008

A reader pointed out an issue with an AppleScript we posted as a fix for a Leopard problem with the Cisco VPN client for Mac OS X. He said that the script appears to be self-referential, calling to run itself in the script.

We asked the script author, Eric Benfer, for a clarification about the script, which is called VPNClient First Aid when compiled. He said that the purpose of the self reference is to bring VPNClient First Aid to the forground after attempting to reset the Cisco VPN Client. Benfer said:

I believe he is talking about this line:

tell application "VPNClient First Aid"
activate
set didItStart to display dialog "Did the Cisco VPNClient start successfully?" buttons {"Yes", "No"} default button {"Yes"} with icon 2 with title "Alert!"

Once the VPN subsystem has been reset the script starts the Cisco VPN Client. After it starts it brings the AppleScript back into the foreground to display a dialog box asking if the VPN client actually started. If it started all is good. If it did not start the script recommends a reboot.

The "activate" command is being used to make sure the user sees the dialog box that the AppleScript is displaying.

If you've tried Benfer's Applescript

Update in using USB in Virtual PC with XP SP3

Wednesday, July 16, 2008

Fred Horva updated his report about USB problems with Virtual PC 7 and Windows XP SP3:

There was something obvious I forgot to mention in my 05-19-08 response to Etienne Mathieu. That is in the Virtual Machine Settings USB needs to turned on. Plus sometimes you need to actually check the box for each device for Windows that you wish to use. This may or may not be Etienne Mathieu's issue but sometimes each individual USB device needs to be activated besides just USB.





July 15

Snow Leopard’s Exchange support won’t deliver Outlook parity

July 15, 2008

Snow Leopard's "out-of-the-box support" for Microsoft Exchange 2007 is the only new user-level feature listed at Apple’s Snow Leopard preview page. The rest are under-the-hood enhancements. But for those longing for Entourage alternatives, Snow Leopard’s Exchange client won’t be the Mac equivalent of Outlook in terms of functionality. It might not even be an Entourage...

MacWindows Leopard VPN Tips and Reports reorganized

Tuesday, July 15, 2008

We've reorganized our reports on Mac OS X 10.5 Leopard's problems with virtual private networks on a new Leopard VPN Tips and Reports page. The reports are now organized into categories for easier browsing.

Update to tip on enabling Windows to see Leopard file sharing

Tuesday, July 15, 2008

Arvid Tomayko-Peters sent a revisal to his June 16 tip for enabling Windows to see Leopard file sharing. He adds one more setting change to his previous suggestion:

Actually, what seems to have done the trick (in OS X 10.5.4) is to set not only the workgroup in the Network settings > Advanced > WINS tab, but also to enter a custom name for the Mac...

Printing error ("access_denied") with Leopard 10.5.4

Tuesday, July 15, 2008

Xavier Hernandez reports seeing a printing problem the yields an error "NT_STATUS_ACCESS_DENIED" for printers attached to Windows PCs. We had a lot of reports about this for Tiger, as well as a number of suggested fixes. Hernandez is seeing this on Leopard, and has some ideas, but no fix:

From Leopard, I can see an HP Printer (Color LaserJet 2600N) hooked to a Windows XP computer on the company network (we are on the same subnet, workgroup,etc). I can see it and add to my printers. But when I try to print, I see the job sent to the printer, but stays there and a message that says NT_STATUS_ACCESS_DENIED...

TIP: Using a pre-SP2 Win XP installer in Boot Camp

Tuesday, July 15, 2008

Cathal Gallagher responded to a report about what to do if you accidentally install Windows XP without Service Pack 2 in Boot Camp. Gallagher has a suggestion on how to use a pre-SP2 XP installer: 070908c

If you want to install an older version of XP on you Mac (such as might be the case if your site license does not recognize Windows boot discs with SP2/SP3 preinstalled), you can create a version that "slipstreams" the service pack during the installation using a program such as nLite.

If you've tried this approach

Suggestions for Vista update problem in Boot Camp

Tuesday, July 15, 2008

A couple of readers responded to our report about interrupting an update of Windows Vista in Boot Camp, and then being unable to boot.

Michael Sneider offered an explanation:

This was a bug in either the first version of the Windows Vista SP1 release or one of the updates right before the SP1 release. I don't recall all the specifics, but I do distinctly remember reading about the endless Stage 3 boot recycle. The solution, I think, was to reinstall Vista all over again. The broken MS updates have since been replaced with corrected versions.

Mike Vidal suggested doing a "repair install" of Windows Vista and then trying the upgrade again. However Vista does not have XP's Recovery Console, and does not have a repair install. But Vista does have a "repair your computer option." We found some info on Windows Vista repair here. There's some info here about reinstalling Vista.

If you reinstall Windows in Boot Camp, you'll need to reinstall the Apple drivers.





July 10

Updates for Citrix GoToMeeting, GoToWebinar are Mac compatible with free VoIP

Thursday, July 10, 2008

Yesterday, Citrix launched updated versions of its GoToMeeting 4.0 and GoToWebinar 4.0 conferencing software/service that are now fully Mac compatible. Mac users can now conduct meetings and webinars. Previously, Macs could only join meetings and conferences, and did not have access to all of the features of Windows...

Read entire story here

Citrix GoToMeeting: Free Trial + $10 Off.
Now, completely cross-platform: Mac users can conduct and attend planned or impromptu online events just as easily as PC users.
Free VoIP and audio conferencing for both Mac and PC.




July 9

CrossOver 7.0.2 fixes Office for Windows and printing bugs

Wednesday, July 9, 2008

On Monday, CodeWeavers released CrossOver 7.0.2, a maintenance update for the software that enables a Mac to run Windows applications without Windows itself. The update fixes a problem running Office 2000 and Office XP on some 64-bit Macs. It also fixes a problem with saving Word 2003 and Excel 2003 files and problem printing with copies of CrossOver that were upgraded.

If you've tried CrossOver 7

For more on CrossOver, see our CrossOver Tips and Reports page.

TIP: For Parallels printing get the 32-bit version of Bonjour for Windows

Wednesday, July 9, 2008

Mike Pasquale suggested a fix for a reader's problem printing from Windows with Bonjour in Parallels Desktop on a Mac:

From the error message Tamara received in attempting to run Bonjour, it appears she downloaded the Bonjour setup for 64-Bit Windows instead of the version for 32-bit Windows. On the Apple Bonjour for Windows page, she should click on the link next to "File Size" for the 32-bit version.

If this helps you

Parallels Desktop 3.0 for Mac Run Mac, Windows programs without switching between Windows and Mac OS X! Launch a Windows app by clicking on a Mac file. Hide the Windows desktop. 3D Graphics hardware acceleration. The best of both worlds.

Fixing Boot Camp Win XP without SP2

Wednesday, July 9, 2008

Although Boot Camp requires Windows XP SP2 or greater, Ashley Cheng mistakenly installed Windows XP without SP2 into Boot Camp. She corrected the problem using a MacWindows tip for SP3:

I was not installing SP3 but the tip "How to install Windows XP SP3 in Boot Camp" worked for me in a related way. I mistakenly installed, what I thought was a copy of Windows XP SP2 but actually was, a copy of Windows XP on my Mac mini. It booted fine but when I tried to install boot camp drivers it failed because the Windows XP was not actually an SP2.

Instead of reinstalling with an SP2 installation disc, I tried to upgrade the installed XP to SP2. I then encountered the "insufficient disk space" problem that was described when people trying to upgrade from SP2 to SP3. I tried Jim's tip and the problem was solved. The upgrade to SP2 was successful and I could then install Boot camp drivers v2.0 and subsequently v2.1.

If you've tried this

Reader interrupted Vista update in Boot Camp, now won't boot

Wednesday, July 9, 2008

Brian Johnson interrupted an update of Windows Vista in Boot Camp, and now can't get it to boot:

I was running Vista (32-bit) via Boot Camp on my Mac Pro 2.66 w/5GB ram, 10.5.4. Everything on the Mac side is up-to-date.

I thought I had completed all of the Vista updates a couple of weeks ago. The last thing I remembered was the PC side telling me to restart -- and I recall letting OS X boot up instead.

After two weeks, I decided this morning to visit the Dark Side to play World-in-Conflict, and I received a message that said in essence "Vista is configuring your update, Stage 3 of 3. Do not turn off your computer." After about 5 or 6 seconds, I received a new message that "Windows is shutting down." I must have gone through this sequence about 5 times before it dawned on me that something was very, very wrong.

I do Windows mainly for the games, but it had been two weeks, so I'm not a fanatic or a system tweaker. I rarely use the internet on the PC side, and I use the latest Norton anti-virus SW. In so many words, Vista ran w/o any incidents.

If you have a suggestion

Boingo ships Mac client for logon to its WiFi hotspot logon

Wednesday, July 9, 2008

Yesterday, Boingo Wireless, Inc. introduced a Mac version of its GoBoingo WiFi client for accessing the company's commercial public WiFi hotspots. Previously available only for Windows 2000/XP/Vista, the GoBoingo client simplifies logon to over 100,000 hotspots, including airports and hotels. Boingo offers a monthly plan and a "pay as you go" option.

The GoBoingo authentication tool determines whether a hotspot belongs to a Boingo roaming partner and helps users log on to the Internet with their Boingo account in a single click.





July 7

Why Windows in Boot Camp doesn't see more than 2 GB RAM; plus, a 3 GB hack

Monday, July 7, 2008

With Mac Pros holding up to 32 GB of RAM, Mac users are wondering why they're only seeing Windows XP and Vista use 2 GB of RAM. Reports of plots by Microsoft or Apple to keep Windows off of Mac hardware aside, there does seem to be a logical explanation...

TIP: Making Spotlight search SMB shares

Monday, July 7, 2008

Jim Downward responded to last week's report about Spotlight's inability to search network shares. He sent a Unix shell script that enables spotlight to do this. His report:

If indexing is not occurring, the volume enable indexing bit is not being set. At least in 10.4.x, Spotlight does not automatically search served volumes, which can be dismounted. Not being able to search these volumes was really annoying. After some research, I discovered that to get newly mounted servers to be indexed. I had to force indexing to be turned on every time the server was mounted...

Reader has printing problem with Leopard, Parallels

Monday, July 7, 2008

Although several readers have reported that the Leopard Mac OS X 10.5.3 update cleared up printing problems, Tamara Apgar is having problems printing with Parallels Desktop:

I am running OS X 10.5.4 and Parallels Build 5608 and can either print on my HP PSC 1315 from Mac or from virtual Windows programs such as Quicken Home and Business, Franklin Covey, etc. but cannot print from both Mac and Windows. When I get one application to print, the other will not. Even if I shut down Windows, Mac will not print.

I downloaded Bonjour from Apple as a way to address the problem, but then I get this message when trying to run Bonjour "< \\.PSF.\.Mac\Users\Tamara\Dpwnloads\Bonjour64Setup.exe is not a valid Win32 application.>

I have spent hours reading various entries and instructions on how to resolve this, tried out several fixes, and also emailed the Parallels support people, all to no avail.

I then bought a newer HP printer, but still cannot print from all my Windows applications. Now I can print from Mac, but not from most of my Windows applications.

If you've seen this problem or have a suggestion

Another report of Entourage 2008 Inbox not updating

Monday, July 7, 2008

Mark Richman reports having the problem of Entourage not syncing the Inbox:

I've had this same problem with Entourage 2008. The only solution I've found is to create a whole new Entourage identity. This has happened to me twice and is quite annoying. When you create a new identity you lose things like categories set on emails.

I opened up a ticket with MS on this issue. They told me that since this is with an Exchange server it must be an exchange issue and closed the ticket. Sigh.

If you have a suggestion

Tales of Entourage woe with v.2008 and Leopard 10.5.4

Monday, July 7, 2008

Brad Schrick reports having Inbox syncing problems with the latest versions of Entourage 2008 and Mac OS X, as well as several other problems:

There have always been issues with Entourage (and less so with Outlook also, bear in mind), but this has been very painful.

After the Office 12.1.1 update and the Leopard 10.5.4 update, two Macs have had mailbox sync issues that required hours of troubleshooting and recovery. Also, prior to the update another machine simply stopped updating its Inbox (meaning Entourage 2008 on each machine)...





July 3

TIP: Fix for Boot Camp claiming insufficient drive space

Thursday, July 3, 2008

Alex Maurer sent in a suggestion for fixing the problem of Boot Camp reporting insufficient drive space during partitioning, even when there is plenty of free space. Maurer suggest defragmenting the drive:

I too have come across the error message that reports about not having enough disk space to partition, even though there is. This is due to some files being in the area that boot camp assistant is trying to use to partition and can be solved by defragmenting the disk with programs such as iDefrag ($30).

Since Mac OS X doesn't have its own defragment-program, it's only possible to do such operations with third party programs as I have mentioned above.

Interestingly, running iDefrag fixes another Boot Camp partitioning problem, that of kernel panics. We've only had reports of the problem (and the fix) with Mac OS X 10.5.2. If you've seen the problem with 10.5.3 or 10.5.4

Apple Leopard 10.5.4 fixes Adobe server issue, improves VPN

Thursday, July 3, 2008

This week Apple released the Mac OS X 10.5.4 and Mac OS X Server 10.5.4 updates. Although a relatively minor update, 10.5.4 fixes a problem with saving and reopening Adobe Creative Suite 3 files on a file server, according to Apple. We've previously reported that the issue can lead to corruption of the Adobe file.

Apple also said that the update improves reliability of the built-in L2TP VPN client and that 10.5.4 "addresses an issue that may result in a partially installed X11 application."

Apple also released Mac OS X Server 10.5.4 update. It improves the reliability of Directory Services, according to Apple.

If you've tried the Mac OS X 10.5.4 how it affects these and other Leopard problems.

Entourage syncing problem requires flushing cache

Thursday, July 3, 2008

Steve Fevold reports having the problem of Entourage not syncing the inbox at all unless the cache is flushed before the sync:

I've have a client who has two Macs with Entourage 2008 that won't keep the inbox sync'd with the Exchange 2003 server. If he empties the cache for the inbox, it will update but it won't continue to update. He's convinced it's a problem with the server but I'm leaning more toward Entourage or maybe the size of his mailbox. What's odd is the other folders that he's created along with the Sent Items sync fine. The Sent Items folder has more that 22,000 items in it, that take awhile to sync up from scratch. Everything works fine using OWA or Outlook 2003.

I saw the suggestion by Tim Levin on January 2nd regarding two fixes for Entourage\Exchange 2007. I've been prompted to rebuild the database once, so I've been forced to try Tim's first suggestion. I haven't asked the user to try Tim's "best solution" of deleting the local database. I was a little reluctant for two reasons: This wasn't Exchange 2007 and it's going to take forever to sync those folders again. I'll give it a try, though, since I have no other choice right now.

If you've seen this problem

Reader says Leopard Spotlight can't search shares mounted with DAVE

Thursday, July 3, 2008

Tommy Birchett reports that Leopard's Spotlight can't search mounted SMB/CIFS shares using Thursby's DAVE 7:

Spotlight searching does not work on Thursby's DAVE mounted CIFS volumes with OS X 10.5.x. Steps to Reproduce:

  1. Install OS X 10.5.x on any hardware
  2. Install Thursby DAVE 7.x
  3. Connect to CIFS share (on NetApp) via DAVE.
  4. Use the Finder/Spotlight to search any mounted DAVE volume--no results displayed.

This problem does not appear in OS X 10.4.x or earlier with any version of DAVE installed. This problem does not occur with AFP Volumes. This problem does not occur when CIFS volumes are mounted via OS X native CIFS.

Thursby recommends filing a bug report with Apple if you are having this problem.

If you've seen this problem

For more on DAVE see our DAVE Reports page.

Leopard 10.5.3 update causing file sharing login problems

Thursday, July 3, 2008

Jørgen Kold in Denmark reports that Leopard 10.5.3/10.5.4 can't log into a Solaris SMB file server:

My colleague is having problems logging in to a Solaris server from his newly updated MacBook running Leopard 10.5.3.

We are running a Sun Solaris server acting as samba server. We use samba version 3.0.11. On our samba server we use nonencrypted passwords, plaintext.

The problem occurs when our Macs update to 10.5.3. We do not get any error message, but it reacts like if the password is wrong. I think it checks the password as though it were encrypted even though it is not.

I found other people with similar problem at one of Apple's forums. We have tried the new 10.5.4 update but the problem is still there.

If you've seen this problem


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