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MacWindows News items from July 2002 through September 2002

Most recent news first.

September 2002

TIP: using CUPS through the Print Center. September 30, 2002 -- Michael Kuntscher sent us a description of how to use the Mac OS 10.2 CUP features using the Print Center utility instead of the web interface:

A friend showed me a cool "hidden" feature in Print Center that makes it easier to configure the full range of printers available through the use of CUPS in Jaguar.

Open Print Center and go to the Printer List window. While holding down the Option key, press the Add button in the toolbar. A sheet will slide out that looks just like the one you would get if you hadn't held down option. However, upon viewing the first pulldown menu in that sheet, you will see the new listing "Advanced" at the bottom.

Selecting this gives you a graphical, Print Center-based version of the same configuration options available through the web-interface to CUPS (http://127.0.0.1:631). You'll notice the one-to-one relationship between the options presented here and those presented in the web-interface configuration wizard, just all in the same window.

Mac OS X -to -PCL printing. September 30, 2002 -- Jeff Fishbein describes how set up OS X 10.1.5 printing to a PCL printer that is connected to a Linux machine running Ghostscript. (Fishbein is aware that Ghostscript for Mac OS X is available.) His report:

With some help, I have been able to achieve success printing from OS X (10.1.5, not Jaguar) to my HP LaserJet 5L, a rather common printer among PC users because it was one of the first inexpensive ($399-$499) 600 dpi models. I presume this method would work with ANY printer that uses PCL.

The part I can't explain is the part I'm not tech savvy enough to do on my own -- set up an Intel box running Linux (currently using Red Hat 7.3). Make sure that the LPD service is installed, and it is configured to use a "filter" to convert Postscript (using Ghostscript). The filter that worked best for me was the "ljet4" filter; the "omni" filter skewed the margins badly. Give the printer queue a name you will remember. Connect the PCL printer to the parallel port on that machine.

On the Mac:

Using the Print Center (in Applications/Utilities), add your new printer. After the "Add" dialog appears, make sure that the printer type (top) is "LPR printer using IP." Enter the IP address of the machine that hosts the printer (I do not use DHCP, and cannot say how it would work under that scenario). Deselect the "default queue" option, and enter the queue name you created above. Using the dropdown, select "LaserWriter 4_600" as the printer (others may work; this is the one my outside expert felt would lead to the least number of problems).

Although I can not describe how it might be done, the expert who helped me with the above believes that the printer could be connected to a network print server device, and that the Ghostscript rendering could be performed on the Mac.

I have not test printed from more than a couple apps, so I'm not sure how the quality holds in every circumstance. From Acrobat Reader for example, the photos were apparently scaled in far less than 256 colors, and it shows.

I hope this helps some of your readers who do not want to spend the money on a PS printer, or have a PCL printer already. While CUPS in 10.2 will make a lot of this irrelevant, I suspect a lot of folks, like me, are in no hurry to move to an OS that will break half their applications.

VPC not compatible with XBConnect. September 30, 2002 -- Leif Casey reports that Virtual PC won't run XPconnect, software for Windows that lets you play Xbox games over the Internet:

I tried XBConnect with VPC 5.0.4 Win ME and Win 2000. It fails to launch. It works great on a Real PC. Can be downloaded here. XBConnect is a network tunnel program for Xbox.

If you can confirm this problem, please let us know.

Cisco Security Advisory: Cisco VPN 5000 Client vulnerabilities. September 30, 2002 -- Cisco has issue a security alert for the Mac VPN 5000 client. This page offers links to obtain a fix as well as workarounds.

Minor Update to PC-Mac-Net FileShare. September 30, 2002 -- Lava Software has released PC-Mac-Net FileShare 2.1.1 (US $25), a minor update to the low-cost solution for moving files between Macs and PCs. The new version now supports files over 2 GB in size, increases encryption to 896 bits, and adds an enhanced help system, among other items.

CUPS Jaguar printing to networked dot matrix printers. September 27, 2002 -- A few more readers have reported what they are doing with the CUPS printing feature of Mac OS X. Kevin Montera describes how he uses CUPS printing in Mac OS X 10.2 to print to dot matrix printers that he shares with Windows PCs over a network. He says "Now the Mac's are equal citizens with the Windows machines in their ability to print to the dot matrix printers. I know its not the most exciting subject but I think it demonstrates Jaguar's ability and potential that Mac OS 9 never had." You can read Montera's report on our Jaguar Reports page.

Adrian Fry adds some information to a previous report:

The new printing architecture in 10.2 is great in a mixed PC/Mac environment...CUPS appears to allow printing to all sorts of printers, but not a shared printer on a PC as shipped by Apple. You need to download gimp-print first, then, if you want to print from Adobe applications like Illustrator, you will also need ESP Ghostscript - to be able to print via Samba. I tried it at work and it printed like a dream to a shared LaserJet 6! You need to make sure you get the Samba share address right. Oh, and to configure the printer after, go to http://127.0.0.1:631 - the print centre hasn't got many options in it.

Disabling Rendezvous in Jaguar. September 27, 2002 -- Jason Prell answered the question of how to disable Rendezvous in Mac OS X 10.2. Open the Directory Access utility (/Applications/Utilities/) and uncheck Rendezvous in the enabled list.

A reader yesterday reported that he suspected Rendezvous was interferring with Active Directory support.

Apple posts more info about Jaguar SMB browsing. September 27, 2002 -- Apple has posted Knowledge Base article 107127 describing the SMB browsing feature of Mac OS X 10.2 in more detail. It says that Mac OS X 10.2 sMB uses the NetBIOS Over TCP (NBT) protocol (not WINS), which is why it can only browse on the local subnet. The article also descrives the ports uses.

(Thanks to Jason Prell for the tip.)

Another instance of 407 error with IE for OS X. September 27, 2002 -- Michael Campbell reports another instance of 407 errors with Internet Explorer for Mac OS X. He isn't using Microsoft Proxy server, but and ISA hardware proxy server:

I have a rev 3 titanium 667 running 10.2.1, we have an ISA box as our proxy server. The problem is that if I use IP I get a 407 error, but if I use Netscape 7 if authenticates fine. The sys Damien does not want to open up any ports on the box regarding socks etc.

Reader VPN problems: NetScreen and Virtual PC. September 27, 2002 -- Gísli Hjaltason reports a problem Virtual PC with Windows 2000 and NetScreen virtual private network client:

I'm having trouble getting the NetScreen VPN client to work in Virtual PC 5.0.4 with Windows 2000 installed. The Connection Monitor and the Log Viewer seem to indicate that a connection is established, but it's not possible to connect to anything on the other end (and nothing appears in the Log Viewer as it should). Once the phase 2 certificate expires, after about an hour, the Net Screen software tries to establish one again without success, as shown by the Log Viewer. I've tried different network settings and installed all Windows 2000 updates, to no avail. However, I was able to get these things working on a Wintel laptop that I borrowed, which was running Windows XP. I would appreciate any insights, or, even better, suggestions for a VPN client for Mac OS X that works with the Net Screen hardware.

If you've seen this problem, please let us know.

Terra Soft offers Xserve running Linux. September 27, 2002 -- Terra Soft Solutions is now selling Apple Xserve hardware preinstalled with Yellow Dog Linux (starting at US $2,999).

Thursby releases DAVE 4.0--adds NT domain login. September 26, 2002 -- Thursby Software Systems today released DAVE v4.0 (US $149), a new version of the cross-platform file and printer sharing software for Mac 8.6-9.2 and Mac OS X 10.1.5-10.2 on Windows-based networks. DAVE 4.0 goes beyond the SMB file sharing features of Mac OS X 10.2, and supports these features on all the versions of Mac OS it supports. For instance, DAVE 4.0 won't leave "dot underscore" files on the server. Features of DAVE 4 include:

Like previous versions, DAVE 4 is two-way, letting Macs access Windows PCs and visa versa.

If you'd like to share your opinions of DAVE 4, please send them our way.

MS hot fix for SFM Server disappearing from Chooser. September 26, 2002 -- Bill Grabowski reports that Microsoft has a hot fix for the problem of multiprocessor Windows 2000 servers disappearing from Mac Choosers. In July, Grabowski reported to us that he had a case open with Compaq, and sent us a statement from Microsoft. Today, Grabowski sent us a long report from Microsoft that describes the problem. He also told us that he as tried the Microsoft hot fix and confirms that it fixes the problem:

A couple weeks after this description, the Final Packaged and Supported Hotfix was given to me by Microsoft. It replaces one file: SFMATALK.SYS. It is in production and is working fine here at the Minneapolis Star Tribune with the Intel based NICs that used to fail. The Microsoft Knowledge Base number for this issue will be Q327360 after it is edited and placed on their website.

You can read Grabowski full report, including the explanation from Microsoft, on our Windows 2000 Server Report page.

Rendezvous causing problems with Active Directory in Jaguar? September 26, 2002 -- Responding to previous reports of problems with Mac OS X 10.2's support of Active Directory, Steve Talley reports reports problems with Active Directory he believes are cause by Rendezvous, Apple's implementation of an auto-discovery service:

In regards to the two postings on your OS X 10.2 compatibility reports on problems with Active Directory integration, I too have experienced problems.

Where I work, we have a Windows 2000 Active Directory domain set up in the .local namespace. As it has been pointed out, Rendezvous is adding a .local name extension to everything. The result is that I cannot access any other computers on my network from my Mac running 10.2 by their DNS names. Accessing them via their IP address works, but who wants to do that? The whole point of a DNS system is to eliminate having to enter in IP addresses.

Pings in the format of "ping servername" or "ping servername.mydomain.local" both fail. On any other machine not running 10.2 (Mac OS X or PC), both of those commands work fine.

In the Sharing tab, I've tried filling in nothing in the Rendezvous tab (it comes back on a restart), filling in just the computername of the 10.2 box, and filling in "computername.mydomain". None of those resolve the problem.

Is there a way to disable Rendezvous altogether? It's a great idea -- but at this point it's causing problems.

I also have been unsuccessful in getting the LDAP settings to work to allow me to authenticate against the Active Directory domain when I log in. I don't know if it's because of the whole .local mess or not since the documentation (what documentation?) on setting LDAP up is rather sparse.

If you've seen this problem, please let us know.

Apple releases Rendezvous as open source. September 26, 2002 -- Apple is releasing the source code for its Rendezvous network discovery service implementation, which debued in Mac OS X 10.2. In yesterday's announcment, Apple said that "The Rendezvous source code includes software to support UNIX, Linux, and Windows-based systems and devices."

Another printing workaround for OS X Citrix Tech Preview. September 26, 2002 --Matt Richard sent another suggestion for working around the fact that the Citrix OS X Client beta 6.30.304 does not support printing. Richard recommends manually adding printers:

You should still be able to manually add a client printer. Whereas we used generic postscript printing in the past, the new client wants to use "The Citrix PCL4 Universal Driver " which comes with MetaFrame XP FR1 or a "HP LaserJet Series II" driver. This is independent of the actual printer installed on your Mac.

This does work with network printers (HP LaserJet 5000 here) and also local printers (or so I've heard -- I don't have one to test).

Reader problem: Citrix sessions not closing. September 26, 2002 --Chris Hemstad reports this problem with Mac and Citrix servers:

We have a fairly extensive MetaFrame server farm with load balancing. One of these servers has Access 97. We have an Access database developed by one of the guys here at work, used for Tracking Time throughout our department. Macs users go to a website setup which launches an NFuse client; from there it shows the user which applications they have shared out to their profile- - one of these is the Access database.

The problem comes when exiting out of this database. There is a close button within the front end that runs an Access script that should close out the session and close out the app. It does not however. The session never gets closed and just stays open for about a day or so. However, if you go right back into the shared apps then choose access instead of our Time Tracking application, then through access you point it to the database it will work fine. Very weird issues going on here. Not quite sure what to make of it. However none of these things is an issue when run on a PC.

If you've seen this type of issue or have a suggestion, please let us know.

More on why Jaguar SMB browsing is limited to local subnet. September 26, 2002 -- Victor Roudenko adds to our discussion of why Mac OS X 10.2 SMB browsing is limited to a local subnet:

I wouldn't say this is scientific, but based upon my earlier ventures into Samba it may be that OS X doesn't implement the nmbd daemon which I believe is responsible for doing WINS and NETBIOS types of lookups which would let it span subnets.

Perhaps someone out there could confirm or deny this.

Suggestion to deal with VPC slowdown in Jaguar. September 25, 2002 -- Henrik Thorburn adds to his theory of why Virtual PC slows down with Mac OS X 10.2 with a workaround, which he says has to do with disc caching. He suggests creating a VPC disk image of fixed size, install Windows on it, then access all Windows apps on another disk image, shared via VPC's network mapping feature. Thorburn's report:

I did some additional tests last night, I installed Windows 98 on a 500 MB fixed size-disk in Jaguar. Performance was great, no swapping, no freezing etc. So I conclude that my theory is correct.

There are a few "workarounds" possible for the eager mind. One is to install the Guest OS on a small fixed-size disk (must be smaller than the total available RAM), and then install and run programs over the network, like mapping the "Dropbox". That means that "C:" will contain only Windows, and all other data will be accessed over the "network," directly to the Jaguar file-layer. Significant improvement guaranteed.

Also avoid using dynamic resize disks, since that will generate more disk access.

A last resort is to add a huge amount of RAM. Please remember that Jaguar should have at least 384 MB of RAM for itself, so if you want a 1 GB disk for Windows, you need 1.5 GB RAM.

If you try this approach, please let us know how it works out.

XPlay 1.0.3 now supports iPod for Windows, adds features. September 25, 2002 --Yesterday Mediafour released XPlay 1.0.3 (US 30), an update to the software that enables Windows users to use Apple's iPod. The update is a free download. The new version adds support for Apple's Windows version of iPod, which comes with MusicMatch Jukebox. Mediafour says that XPlay 1.0.3 can be either a compliment to or a replacement for MusicMatch Jukebox. XPlay adds features not in iPod for Windows, including:

XPlay runs on Windows XP, 2000, Me, and 98SE, and works with any Apple iPod model.

Readers comment on CUPS printing in Jaguar. September 25, 2002 -- A pair of readers have responded to our recent coverage of the CUPS printing in Mac OS X 10.2. (CUPS is the Common Unix Printing System, a nearly totally undocumented feature in Jaguar.) William McHargue recommends a good book.

For those really curious about CUPS, I recommend the book by its creator Michael Sweet "Common UNIX Printing System" with the companion CD. I've been studying CUPS with great interest towards automating printing without the hassle of scripting "through" an application to get to the printing dialog/commands.

Tyler Blessing disagrees with the Easy Software Products press release that said CUPS included Ghostscript for printing to non-Postscript, non Mac printers:

The version of CUPS that Apple ships with Mac OS 10.2.x does not include Ghostscript. There is a freely available package called ESP Ghostscript, which is maintained by the same people who developed CUPS, that Mac users can download and install if they want or need the Ghostscript features. Here's a link (Mac users want the .dmg file).

Netatalk 1.5.5 -- bug fixes for AFP server for Linux/Unix. September 25, 2002 -- The open source Netatalk project has released Netatalk 1.5.5 for Linux, BSD Unix, and SunOS/Solaris. Netatalk is collection of server programs and utilities, centering around an AFP (AppleShare-compatibile) file server. The new version fixes bugs, including those associated with Photoshop and QuarkXPress.

(Thanks to Daniel Lautenschleger for letting us know about the release.)

Outlook 2001 file update. September 25, 2002 -- Michael White notes that Microsoft has a hot fix for a Outlook 2001 for Mac, though there is no downloading of the file available.

Microsoft KnowledgeBase article Q304061 describes a fix using the file Msrpc4.0.4.sit. The article fail to provide a link to the file. It seems to be an update to the Microsoft RPC Runtime Library (4.03) found in the extensions folder in OS 9 (put there by Outlook 2001). However, the file does not appear to be available as a download.

We would note that Microsoft these days does not post hot fixes--it wants users to call them first. Microsoft does post bug fix updates in the form of big releases, such as Service Packs or new versions.

Database corruption with AFP and SMB clients may not be limited to Omnis. September 25, 2002 -- Andrea Mariottini commented on our report earlier this week that OS X 10.2 has problems with Omnis database files. He thinks he may have zero'd in on the problem:

I think the issue reported by Frank Cellini affect all databases based on file sharing. If you open a Word document from a Mac client (AFP) then the same document can be opened from a Windows client (SMB). This is not true if clients are all Mac or all Windows. I think there is no "cross-locking" in Jaguar (and maybe even in Linux.)

A Better Finder Creators and Types 3.0 for Mac OS X. September 25, 2002 --PublicSpace.net released version 3.0 of A Better Finder Creators and Types (US $10, free upgrade if purchased after July 2001), a utility that lets you set the file-to-application associations by setting the type and creator codes of one or more files to enable files to open the correct application. (Files originating on Windows or Unix PCs often have no type and creator codes or codes that are garbled.) Version 3.0 is now an OS X Cocoa application, completely rewritten and integrated with the OS X Finder.

More info on CUPS printing in Jaguar. September 23, 2002 -- As a result of last Friday's of reader report on CUPS printing in Mac OS X 10.2, we've tried to find out more about Apple's implementation of CUPS, which lets you print to PC printers and print servers that you previously could not. There are still no Knowledge Base articles about it and nothing in Mac OS X Help. Apple's Developers page on Mac OS X printing just barely mentions the existence of CUPS in Jaguar. Apple describes CUPS as the print spooler in Mac OS X 10.2 and later. We did find a press release at the CUPS.org site from last March, when Apple licensed the technology from Easy Software Products. CUPS is actually a bit more than a print spooler, and according to the press release, includes a version of GNU Ghostscript, which is how CUPS enables Jaguar to print to non-Postscript (non-Mac) printers.

In Mac OS X 10.2, you can access CUPS by going to your web browser and entering http://127.0.0.1:631. There, you'll also find some documentation, which isn't specific to OS X, but does explain what CUPS is.

Another suggestion for problem with Win 2k SP3 in VPC. September 23, 2002 -- David Sweet adds some details and suggestions for the Windows 2000 Service Pack 3 problems in Virtual PC. This is where the logon user interface fails to load. He traces the problem to the msgina.dll file in Windows, which he says has changed with Service Pack 3. You can read Sweet's report on our Virtual PC 5 Report page.

A theory as to why Jaguar runs VPC slower than does OS X 10.1.5. September 23, 2002 -- To discover the cause of the great slowdown that Virtual PC has when run in Mac OS X 10.2, Henrik Thorburn turned to the Unix top program in the OS X Terminal application. Based on what he saw, he speculates that Apple made a change in the way Jaguar caches files from previous versions. You can read Thorburn's theory on our Virtual PC 5 page.

We would like to point out that an easy way to run the top program in Mac OS X 10.2 and later is to open the CPU Monitor Utility, go to the Processes menu, and select Open Top. This will launch Terminal, type in the appropriate commands and launch the top monitoring program.

Another reader report on VPC 5.0.4 with OS X 10.2.1. September 23, 2002 -- Daniel Foshee adds to our reader reports on the effect Apple's Mac OS X 10.2.1 update has on Virtual PC:

I have noticed that the startup times are faster; shutdown times are unaffected. However, overall I have seen a drastic decrease in performance. For example, when using Network Associates' Magic Help Desk (a so-called "browser-based" solution that nonetheless requires you to use a PC, because it apparently uses Visual Basic, and not too well; horrible, horrible piece of software), queries take longer, Windows take longer to refresh, open and close. It was bad with VPC 5.0.4 and OS X 10.1.5, but this is much worse.

I don't think that this is ENTIRELY Magic's fault, as I've noticed decreases in our custom apps, Office 97 and Acrobat 4; Magic's glacial speed is by far the most dramatic, though.

For earlier reports on the slowdown that OS X 10.2 brought to VPC, see our VPC 5 Report page.

SMB Browse does better SMB Browsing in 10.2.1. September 23, 2002 -- Stephen Chu reports that the freeware SMB Browse utility allows him to see his entire SMB network, where the Mac OS X 10.2.1 didn't improve things.

Regarding a user's report on improved SMB browsing in 10.2.1, my Macs updated to 10.2.1 still don't see all the PC servers in our office. Actually, it shows less than half of them, which is the same as in 10.2. However, using a freeware utility SMB Browse, I can see and mount all of them.

Chu didn't mention if his network consisted of multiple subnets. Jaguar supports SMB browsing only on the local subnet.

A better workaround for Proxy 407 errors in frames. September 23, 2002 -- Alan Baker has a better workaround for the 407 Proxy error with Internet Explorer than the ones described on our Proxy Special Report page:

I've seen this problem at one of my clients and while I don't have a solution that makes it go away, I do have a better workaround than simply refreshing the entire page.

If you control click in the frame that's "407ed" and select "Refresh Page" Internet Explorer will only refresh the *frame* and so you won't lose the contents of other frames to new 407 errors.

Mystery Machine Citrix Client problem with Jaguar. September 23, 2002 -- Matt Feagins reports that the free Mystery Machine has a problem with Jaguar:

I did not notice this before upgrading to 10.2, but the Mystery Machine Citrix client has made the times on my Outlook calendar off by several hours. The days stay the same, but afternoon times end up very early in the morning. It does this both on my home and office Macs.

I upgraded to the new Citrix "approved" client and it works fine in that regard. I haven't had any problems with it so far, at least for the short time that I have been using it.

If you've seen this problem, please let us know.

Jaguar's effect on Omnis database files. September 23, 2002 -- Frank Cellini sent a report on problems with Omnis database files in Mac OS X 10.2:

Here is the current situation regarding Apple's OS X 10.2 (Jaguar) and the Omnis data file.

Omnis Studio and OS X Server

If you have a data file on OS X Server with Windows and Mac Clients using it, the data file will suffer corruption. It seems that AFP and SMB are incompatible with each other. All Windows or all Mac clients is OK.

Omnis 7 and OS X Classic

Omnis 7, which runs only in the Classic mode of OS X, no longer corrupts the data file on residing on OS X Server. This was fixed in OS 10.2.

OS X clients and OS 9 can work together as long as they use AFP (for the above reason).

A fix to this issue is being worked on.

First reader reports of OS X 10.2.1: some VPC, SMB improvements. September 20, 2002 -- Several reader wrote to say that the recently released Mac OS X 10.2.1 upgrade does work better with Virtual PC, as Connectix claims. Jim Pereira found that the 10.2.1 upgrade fixed a VPC problem with cursor freezes:

After just completing the OS X upgrade, I returned to a project that I am working on that requires the use of AutoCAD 2000LT. Prior to the upgrade, I was experiencing cursor freeze up very frequently. My progress was slowed to the point where I eventually quit and put off the work until I returned to my central office PC.

Now, with the upgrade in place, VPC and AutoCAD 2000LT are running flawlessly. Very fast!

David Stock is less impressed with performance:

Using VPC 5.0.4 on OS 10.2.1 has significantly improved the startup/shutdown process as well as not locking up the machine when the VPC shuts down. No significant speed improvements of the speed of the PC while running, though.

Kevin Wojniak notices some performance increases:

I have noticed that Loading and Saving the state in Virtual PC 5.0.4 is much faster. Also, performance has increased slightly, but it is noticeable.

Jeff Pollard report that SMB browsing works better:

Mac OS X 10.2.1 is perfect so far: Web pages definitely load faster, Entourage doesn't crash and sputter under a load, and (best of all) SMB browsing finally WORKS! I can see all of the PCs on my subnet in the Connect to Server window. Very nice update--Snappy, even.

If you have an opinion about OS X10.2.1 concerning VPC, SMB, or other cross-platform issues, please let us know.

Connectix announces Virtual Server. September 20, 2002 -- This week Connectix announced a new addition to its Virtual PC product line, Virtual Server. Its main purpose is a feature called "server consolidation," which lets you run multiple instances of Intel-based server operating systems simultaneously on Intel-based hardware. Virtual Server can run Windows 2000 Server, Linux, Unix, and OS/2 all at the same time. Virtual Server is currently in a beta testing phase; Connectix says it will ship at the end of the year. (See also this press release.)

How to print with Jaguar's CUPS: PC printers and more. September 20, 2002 --Michael Kuntscher sent us a detailed description of how to use the cross-platform CUPS (Common Unix Printing System) technology built into Mac OS X 10.2, as well as a description of the technology. His report starts:

CUPS is probably one of the coolest additions to Mac OS X. CUPS is the foundation of Jaguar's new printing architecture. When you open Print Center and add a printer for example, you are really using CUPS.

If you open a browser and type in http://127.0.0.1:631 and hit Return, you are taken to the web interface to CUPS. If you click on the Printers link you will see the printers you have already configured in Print Center. If you add a printer using the web interface, it will also appear in Print Center.

Kuntscher goes on to explain how to us CUPS to print to PC printers, and the benefits of adding gimp-print. You can read his full report on our Jaguar Reports page.

Gimp-Print 4.2.2 for Jaguar. September 20, 2002 -- Gimp-Print 4.2.2 for Mac O X Jaguar is now available as a standard Mac OS X installer package. The software includes open-source printer drivers for Epson, Canon, Lexmark, and HP printers drivers that act as plugins to the CUPS printing technology built-in to Mac OS X 10.2. When combined with CUPS, Gimp-Print adds printers that are otherwise unsupported on Mac OS X, including USB, TCP/IP and network shared Windows printers via SAMBA.

Win shares with spaces don't appear September 20, 2002 -- Rick Wintheiser reports a problem with accessing Windows 2000 server shares which have a space in the name:

I am using a TiG4 667 with Airport and Jaguar (OS X 10.2). I am NOT using DAVE, but this issue was present when testing version 3.1. My company does not use Services for Mac.

Windows shares with names containing spaces DO NOT appear in the browser.

For example ..\People Development\ is only accessible by typing %20 for the space, example ..|People%20Development\. I'd love to know why, how to fix, how to configure around this. This was a problem with Dave 3.1 and I have heard Windows 95 too.

If you've seen this problem, please let us know.

StuffIt Deluxe 7.0 for Mac adds .SITX format, Word integration. September 20, 2002 -- Aladdin Systems yesterday released StuffIt Deluxe 7.0 (US $80) the newest Macintosh version of the cross-platform compression utility. The new version introduces a new compression format, called the StuffIt X (.sitx) format, which integrates compression with encryption (512 bit), up to 30 percent improved compression, error-correction, larger multi-terrabyte archive size, and support for long-file names. StuffIt Deluxe 7.0 also lets you search, browse, and decompress Zip archives created on Windows PCs. (Other formats are also supported.) Another new feature is allows you to compress files from within Microsoft Word 2001 and X.

CDFinder 3.6.4 updates for Jaguar. September 20, 2002 -- Yesterday Norbert Doerner released CDFinder 3.6.4 (US $25, free upgrade), the latest version of the disk cataloging tool for Mac OS 8.6 through Mac OS X 10.2.1. CDFinder can catalog the files on hard disks, CD-ROMs, Audio disks, DVDs, floppies, Zip cartridges, and other storage. CDFinder can be used on a network with Macs and with PCs running CDWinder 1.6 for Windows to share catalogs over a network. The new version fixes several problems introduced with Mac OS X 10.2. It also adds an Export to HTML AppleScript to export catalog info into an HTML file.

eWeek reports rumor of 64-bit PowerPC chip. September 20, 2002 -- An eWeek story claims that Apple and IBM are working together on a 64-bit PowerPC processor to be used in future Apple Macs and future IBM Linux systems. The story says that that processor, called the GigaProcessor Ultralight (GPUL) will be announced on October 15. eWeek says the GPUL will offer twice the performance of current G4's at the same clock rate, and that it would be available in a year.

Apple's 10.2.1 includes cross-platform fixes--Connectix recommends for VPC. September 19, 2002 -- Apple released Mac OS X 10.2.1, which contains dozens of bug fixes, including several cross-platform and networking issues:

CUPS (Common Unix Printing System) is a method of printing to PC printers using the Terminal application. However, there is still no information in Mac OS X Help or at the Apple Knowledge Base on how to use CUPS.

In addition, Connectix claims that 10.2.1 helps with some of the performance problems on Jaguar noted on our VPC 5 Reports page. Connectix sent us this note regarding the update:

Connectix highly recommends all Virtual PC users running Mac OS X version 10.2 (Jaguar) update to Mac OS X version 10.2.1. This update from Apple includes several enhancements which improve compatibility with Virtual PC.

We'd like to hear your opinion of 10.2.1 and VPC.

Doyle Yoder notes that 10.2.1 does not fix one AFP file sharing problem:

The icon showing and files disappearing on some AFP shared windows volumes has not been fixed in 10.2.1. Mostly a MacServerIP problem.

Workaround for printing problem with Citrix ICA Client beta for OS X. September 19, 2002 -- A pair of readers send us a suggestions for working around a problem printing from the Citrix ICA Client beta version for OS X. Darren Montjar says that the feature is not implemented in this prerelease version:

Lorraine isn't able to print from the Citrix OS X client preview because printing is one of the things missing from the technology preview. I believe it actually says that in the release notes. It isn't quite ready for prime-time.

What we've had to do, now that we're finally deploying OS X, is to log in once as each user to a real NT workstation desktop and set up the printer for them. Pain in the rear but it's the only way, especially in applications who do not give you that lovely "Network" button in the print dialog box.

Jon Miller had the same suggestion:

We've have been manually creating the printers on the server to get around this issue. Tedious, especially for a large Citrix farm, but it does work.

For previous reports on the Citrix Client for OS X Tech Preview, see our Citrix Report page.

VINC v1.2 adds more file translation functionality. September 19, 2002 -- Yesterday,RecoSoft Corporation shipped VINC v1.2 (US $49, free upgrade), an upgrade to its file translation utility for Mac OS X 10.1 and later. VINC lets you view and convert MSWord, AppleWorks, HTML, RTF, PNG, JPEG, Photoshop, and other files

It also adds these new features (among others):

Problems with OS X and Apple File Shares --WebDAV. September 19, 2002 -- Matt Christy reports a problem with WebDAV file access with Mac OS X 10.2:

Actually, so far I've had no trouble logging into any of out 10.1.x or 10.2 servers, except for one exception: WebDAV. 10.1.x box to 10.1.x server, WebDAV works as advertised. 10.2 to 10.1.x server throws the following error:

You have been challenged by a WebDAV server which is not secure. If you continue and supply your username and password, they can be read while in transit.

I think there are documented work arounds on O'Reilly, but just in case you haven't seen it, there it is. I cannot vouch for 10.2 WebDAV... We haven't felt the need to poke ourselves in the eye with that stick just yet. Notice, also, that this still occurs post 10.2.1 update.

If you've seen this problem, please let us know.

Jaguar fixes problem with Office X attachments in Outlook 2001. September 17, 2002 -- Several readers report that upgrading OS X to version 10.2 fixes the problem opening Office X attachments in Outlook 2001 e-mail. Gary Panganiban says:

I used to see this problem with Mac OS X 10.1.5 or earlier. But once I updated it to Mac OS X 10.2, it seem to fix it.

Steven Turner:

I had the same exact problem until I did a clean install of Jaguar and reinstalled Office X. Attachments open first time without a problem.

Oliver Tsai:

I had the same problem, i.e. that if I click on an MS office attachment and the appropriate Office application is not already running, the application launches and opens a blank document rather than the attachment. Once the application is running, it opens the document if I click on it again. However, this problem went away when I upgraded from 10.1.5. to Jaguar.

TIP: Windows accessing Mac SMB shares. September 17, 2002 -- Nik Sands offers a suggestion for people having problems with Windows accessing SMB shares on Mac OS X 10.2:

When older versions of Windows (prior to Win 2000) log into an SMB share (whether on a Mac, or PC), they can only send the username that is currently logged into Windows, even if you supply a different username in the connect dialogue (although some versions of Windows don't even allow you to type another username - only a password).

It might be worth these users double-checking what name they're logged into windows as, and making sure it's the same user they're trying to connect to the Mac as.

G. Braque seems to back this up by reporting the problem occurs with older versions of Windows, but not Windows XP:

I have a little more info on the file sharing issue with Jaguar. While I still can't report any success with the Win98/iBook issue, I can report that this is not an issue with Win XP and iBook. I was also using the beta version of Dave prior to having any luck. I uninstalled Dave and used the native SMB protocol built into Jaguar. Works without a hitch so far. My iBook can browse the XP box and XP has no problems sharing with the iBook. Oh, BTW the iBook is networked to the PCs via an airport card and a Dlink 614+ wireless router.

VPN Tracker developer responds; 1.0 due this week. September 17, 2002 -- Equinox, developer of VPN Tracker 1.0 Preview Release 2, sent us a note about yesterday's reader report about a problem with this beta software.(VPN Tracker creates a virtual private network connection on Mac OS X 10.2 using the IPsec protocol.) The developer indicated that the finished version may be released this week:

We, the authors of VPN Tracker, have read your report about our product not working and would like to clarify the following:

The currently available version is a preview release and clearly states in the readme file that documentation will be available in the final version, which is due to be released on Thursday or Friday this week. The current version is for people who are experienced enough to get it working by themselves.

Our experience, and that of many other users who wrote us, is that VPN Tracker is working very well. Configuring an IPsec connection is not an easy task, there are many pitfalls and also situations where it won't work at all due to the design of the IPsec protocol (e.g. if you are behind a NAT router).

If you are still in contact with David Harrod, please let him know that we would be happy to solve his problems, if he provides us with details about his configuration.

If you have further questions about our product, please do not hesitate to contact us.

Best regards,
Frederik Seiffert

Theory on why Jaguar SMB browsing is limited to local subnet. September 17, 2002 --Brad Judy has a theory as to why SMB browsing in Jaguar is limited to local subnets. His basic premise: "I believe OS X 10.2 is only capable of creating its own browse list and not of obtaining one from a segment or domain master browser, thus is limited to segment-level browsing only." You can read his full report on our Jaguar Cross-platform Report page.

Printing problem from Citrix ICA Client beta for OS X. September 17, 2002 -- A reader named Lorraine reports a problem printing with the Citrix ICA Client for Mac OS X technology preview:

I've been testing the Citrix ICA Client v6.30.304, technology preview for OS X, from a G4 tower running OS X v10.1.5. It's working pretty well but for one thing -- I can't find any way to print.

The problem is that a client printer is not auto-generated upon login to the server. Then when I try to create one manually, it always fails, can't connect to port.

I am able to print from the same server using the OS 9 client -- the client printer always auto-generates no problem, from OS 9 and from the classic environment.

There's nothing within the X client itself to configure for printing, unlike the OS 9 client where I enter the list of postscript drivers, so I'm wondering if the network administrator might need to install something on the server for printing for the OS X client?

The short readme file that comes with the download from Citrix has almost no information on setting up printing -- what little printing information that is there doesn't apply if your client printer is not being auto-generated. Then I searched the Citrix section on the MacWindows site, but found no info on how to establish printing using the OS X client. Any clues?

By the way, I can still work and print from the OS 9 client within the classic environment, but each jobs takes about 4 times as long to print. With some color image print jobs clocking in at 30 minutes under OS 9, that comes to 2 hours within Classic, which is unworkable.

If you've seen this problem, please let us know.

Keyspan to partner with Detto on Move2Mac. September 17, 2002 -- Keyspan announced that it will partner with Detto on the latter company's upcomming Move2Mac software, schedulded to ship this month. Move2Mac will be software to enable a user to migrate from a Windows PC to a Macintosh. Keyspan will be providing drivers and a parallel-to-USB cable for moving files and settings form a PC to a Mac.

Cisco explains Jaguar/VPN Client problem; fix in the works. September 16, 2002 -- Cisco Systems has sent an explanation of the MacWindows reader reports of problems with Mac OS X 10.2 and the Cisco VPN Client. Brian Daugherty told us that the problem is caused by some changes to Darwin, and that Cisco will release a version 3.6.2 to fix the problems. He also explained why some users don't see the problem:

I read over your readers experiences with the Cisco 3.6.1 VPN client on 10.2, and wanted to clarify some things.

First there will be a 3.6.2 release within a month which addresses all of the issues raised. There were many changes in the Darwin layer of OS X which affected the 3.6 client (ie broke it). A beta release may be available sooner if it's needed

Unfortunately the timing of the release of Jaguar and the release of our 3.6 client happened in such a way as to make it nearly impossible to ensure the clients full interoperability with Jaguar.

Meanwhile, to clarify what users have been experiencing. The problems arose mostly from the addition of IPV6 into Darwin. When IPV6 was added it introduced several new interfaces and extra addresses to existing interfaces. These caused the 3.6 client to exceed the maximum number of supported interfaces. This is why turning off IPV6, or using just Ethernet or just wireless works, but using a combination or all of the above does not. This is why the client works for some and not others. Some people are using PPP or wireless and some are not. This increases or decreases the number of interfaces above or below the supported threshold.

Brian Daugherty
Software Engineer
Cisco Systems, Inc.

Suggestions for Cisco VPN Client problem with Jaguar. September 16, 2002 -- Until Cisco releases its update, there are some suggestions you can try to get the Cisco VPN Client to work with Mac OS X 10.2. Anthony Trumbo got some advice from Cisco:

I was also having trouble with the Cisco VPN client 3.6.1 and Jaguar. I contacted Cisco and the problem occurs if you have split tunneling enabled on the VPN concentrator. I disabled split tunneling and the client works fine. This problem should be fixed in the next release scheduled for next month. That client is also supposed to have a GUI.

Robert Lasher:

I have used both Cisco VPN client 3.6 and 3.6.1 with OS X 10.2 with absolutely no problems. The only issues I had were in initially configuring the user profile.pcf file correctly. The default configurations in the sample user file needed to be altered to work with our VPN server. Additionally, VPNConnect 1.0.4 is a great utility to simplify using the Cisco client.

Daniel Sandstrom:

We run the Cisco 3000 server at work. After upgrading to Jaguar I got problems, with 3.6 as well with the 3.6.1 version of the client.

Our 3000 concentrator is load balanced, therefore we use one IP address as the load balancing address. I discovered I could not use the load balance address, but I had to use the real IP address of the concentrator. Maybe this problem affects others ?

Sammie Chan sent some specific, technical suggestions, which you can read on our VPN Report page.

Report VPN Tracker: IPsec for OS X. September 16, 2002 -- David Harrod says that he can't get VPN Tracker to work. As we reported on September 12 (below), VPN Tracker adds a graphical user interface to the IPSec features of Mac OS X 10.2. Harrod writes:

I attempted to use VPN Tracker. I was not able to get it working. They don't really include any documentation so I may have been unable to configure it correctly. After trying every combination I could think of I gave up.

If you can verify any of this, please let us know.

Issues with Windows file sharing in Jaguar. September 16, 2002 -- G. Braque sees the same problems with Windows file sharing in Mac OS X 10.2 reported on our Jaguar Report page:

I have the same issues with accessing my iBook (G3 500 MHz) from my Win 98 machine using Jaguar. I can browse the Windows machine without any problem from the iBook. I've "reset" the password, i.e. changed the password but I still couldn't gain access. The error keeps reporting that my "password is incorrect," but it's not. I've wasted considerable time troubleshooting this issue to no avail. If anyone has a clue as to a fix, I'd appreciate it.

If you can verify any of this, please let us know.

Problem with Office v.X attachments in Outlook 2001. September 16, 2002 -- Beth Tidwell reports having a problem we've previous reported with Oultook 2001 attachments when running in Mac OS X:

Same problem as posted by Jay Rolls. While running Outlook 2001 in Classic Environment, if I click on an MS office attachment and the appropriate Office application is not already running, the application launches and opens a blank document rather than the attachment. Once the application is running, it opens the document if I click on it again.

If you've seen this problem, please let us know.

407 Proxy Authentication error. September 16, 2002 -- Dave Trevaskiss is also seeing the 407 Proxy error with Internet Explorer reported last week and described on our Proxy Special Report page:

I'm glad you're covering this on your site as it's the only place I've seen it and I've been wrestling with this problem for a couple of weeks now. I'm running IE5.2 on MAC OS 9 through MS Proxy Server 2.0 configured to use Web Proxy. I'm getting 407's pop up in certain frames on a page but not others.

Refreshing sometimes works for one part of the page but then another bit gets 407'd. Unfortunately none of the solutions suggested by your readers apply to my environment. I can't enable SOCKS on the proxy or anonymous access - both of these would bypass our web filtering software (SuperScout).

Allowing plain text instead of NTLM might work but I doubt I'd get that past our security guys. If anyone's managed to come up with an answer to this I'd be truly grateful. Even finding some official info on how this thing should or should not work would be useful.

If you've seen this problem, please let us know.

Sybase will ship ASE 12.5 database on Jaguar Server. September 16, 2002 -- Sybase has announced that it will ship Adaptive Server Enterprise (ASE) 12.5 on Mac OS X Server v10.2 starting September 23. Sybase says the relational database management system is optimized for the Jaguar Server and supports Rendezvous technology. Sybase Adaptive Server Enterprise Developers Edition also available for free download.

(On September 6, we reported that Oracle9i Database Release 2 for Developers was now available.)

ODBC Router adds support for iODBC. September 16, 2002 -- August Software has added support for the open source iODBC driver manager bundled with Mac OS X 10.2 to its Open Database Connectivity (ODBC) Router (US $99). The support is also available from August's web site as a free download for older versions of Mac OS X and Classic Mac OS.

XDarwin X11 server updated for Jaguar. September 16, 2002 -- There's a new version of XDarwin (US $50; update $25), a version of the X Window graphical user system for Mac OS X. The update is compatible with Mac OS X 10.2 and is based on the 4.2.0.1 version of XFree86. The new version also fixes bugs.

Cross-platform software development tool available. September 16, 2002 -- Seapine Software, Inc., is now shipping Surround SCM (US $395), a cross-platform management system for tracking source code changes in software development teams. Surround SCM has client and server support forWindows, Linux, Solaris, and Mac OS X operating systems.

Most readers say new Cisco VPN Client 3.6.1 doesn't work on Jaguar. September 12, 2002 -- A number of readers wrote to say that the new Cisco VPN Client 3.6.1 still does not work with Mac OS X 10.2. Two readers report that versions 3.6 and the new 3.6.1 do work. However, most readers report that although they can make a connection, no traffic passes over it. Jeff Hokit describes it simply:

A couple of us here have tried the latest (3.6.1) Cisco VPN on Jaguar, but we can't get it to work. Same symptoms as the previous version: it will connect but no data will flow. Our VPN servers have been upgraded to the latest version, so a version mismatch not the problem.

Dave Harrod found a discussion of the issue at the Apple forums:

At this point I've got the 3.6.1 client installed on Mac OS X 10.2 and if I'm using AirPort (to Linksys Cable/DSL router, to cable modem) it appears that I've made a connection successfully, BUT I can't access anything that I should be able to access on the company network, and I lose my Internet connection too. The funny thing is that if I turn airport off, and use Ethernet to the Linksys I can't even make the bogus connection.

I found this on the Apple discussion forums but I didn't feel confident in applying the fix described there.

Patrick Ford describes the error message he gets:

I was supplied with the macvpnclient-darwin-3.6.1.Rel-k9.tar.gz client last week and I have the following error when trying to use it. (The kernel is loaded.)

% vpnclient connect slehCisco Systems VPN Client Version 3.6.1 (Rel)Copyright (C) 1998-2002 Cisco Systems, Inc. All Rights Reserved.Client Type(s): Mac OS XRunning on: Darwin 6.0 Darwin Kernel Version 6.0: Sat Jul 27 13:18:52 PDT 2002; root:xnu/xnu-344.obj~1/RELEASE_PPC Power Macintosh Could not attach to driver. Is kernel module loaded?

Two readers don't see the problem with 3.6.0 or 3.6.1. David Wolski reports:

I read the item about the new Cisco VPN client - 3.6.1, and felt compelled to say that I installed 3.6 moments after installing 10.2, and was able to access our VPN successfully and completely. Still, I will upgrade to the 3.6.1 client.

Howard Moftich says 3.6 works with OS X 10.2 on Ethernet, but not with one wireless networking card. 3.6.1 fixes this:

v3.6 of the Cisco 3000 VPN client worked fine for me on my Lombard although it did NOT work w/ my Lucent 802.11 card (ie. worked only w/ wired Ethernet) under Jag 10.2. I don't know why folks are saying it doesn't.

I tried v3.6.1 today and this version of the client fixes the 802.11 problem so I'm quite happy I don't have to wait until Nov. for their 3.7 client. Interestingly, they include a boatload of .png files in the .tar.gz. to support the new GUI but the GUI is nowhere to be found.

We have more reports from readers who do have the problem on our VPN Report page.

Jaguar problem with Windows accessing software wireless base station. September 12, 2002 -- A reader sees a "catch-22" with using Mac OS X 10.2 as a software base station with wireless Windows clients:

I was so happy to find out that Apple had given us back the software base station in the form of Internet connection sharing, but they seem to have left out the ability to use a Windows machine with it. AirPort creates an "equivalent network password" that you must use to log on to the AirPort network via Windows. However, it appears that the only way to find the password is to use the AirPort Base Station configuration utility--If you don't have the hardware base station, then you can't find out what password to use for the software base station.

Here's the kicker--the new USR software totally locks the user out of the encrypted password. You can no longer type in a password and see what hex keys it generates--USR doesn't seem to think that that's something the user should have access to. And, if you've updated your firmware, you can't go back to the old version.

If you've seen this problem, please let us know.

VPN Tracker ads GUI to IPsec in Jaguar. September 12, 2002 -- VPN Tracker 1.0 Preview Release 2 is a free beta version of a utility that creates a virtual private network connection on Mac OS X 10.2 using the IPsec protocol. (IPsec is built into Mac OS X10.2, but has no graphics user interface.) This preview release expires on September 19. The company says that the final release (which will not be free) will be available "soon."

If you've tried VPN Tracker and would like to comment on how it works, please let us know.

Mac OS X 10.1 407 error with MS Proxy Server and IE. September 12, 2002 -- Peter Stavrianos is having a problem similar one listed on our MS Proxy Sever report page:

I am using IE 5.2 for MAC OS X and have successfully installed it twice onto two Titanium PowerBooks, the third (identical in all ways) always give a HTTP error 407 even though all settings are correct. Using Netscape I have the same problems. I feel it is probably a permissions issue somewhere on the disk but have no idea where to find it.

If you've seen this problem, please let us know.

Microsoft releases Windows XP Service Pack 1. September 12, 2002 -- Microsoft has released Windows XP Service Pack 1, the first major update to the workstation operating system. The update includes some 300 fixes, plus support for USB 2.0. eWeek has a review.

FileMaker 6 to be the last OS 9 version. September 12, 2002 -- FileMaker, Inc, has announced that that its new FileMaker 6 line of cross-platform database products will be the last version to run in Mac OS 9. (See also this press release.) FileMaker 6 already has some Mac OS X-only features, such as digital image capture directly from cameras. FileMaker 6 is also available for Mac OS X and Windows.

Aladdin to donate part of web sales to charity. September 12, 2002 -- Yesterday, Aladdin Systems announced that for the next 30 days it would contribute $1 from each sale from its web site. Customers can choose from five different American charities.

Further Microsoft clarification on Exchange client for Mac. September 10, 2002 -- Microsoft asked us to further clarify our previous report on a future Mac client for Exchange Server. Here is the official word:

Microsoft is in the early stages of developing an Exchange-based solution.

Microsoft's Macintosh Business Unit, the creator of Office Mac, is handling the project. The company said it is not providing any further information. At Microsoft's request, we have modified our original story.

Cisco releases Jaguar update for VPN 3000 client. September 9, 2002 -- Cisco has released its Cisco VPN 3000 Client for OS X version 3.6.1, which now supports Mac OS X 10.2. Matt Richard reports:

I have been running v3.6.1 all morning without issues. Also, Cisco VPN concentrator code 3.6.1 was released, which fixes 6 or 8 security issues with version 3.6. Anyone running 3.6 should upgrade ASAP.

As previously reported on our VPN Reports page, version 3.6 of the Cisco VPN client does not work with Jaguar.

If you've tried the new Cisco version, please let us know of your experience.

Meanwhile, Sue Frary says Jaguar works just fine with the Cisco 5000 client:

The Cisco 5000 client (5.2.3) works fine in Jag - my company uses IPsec and a Radius server, and there are no problems.

Jaguar VPN needs to support IPsec - (the odds of getting most corporations to change how they do VPN in order to support Macs are slim to none.) Then we can ditch the Cisco client which is in the dreaded "end of life" status.

We've heard that IPSec is actually in Jaguar at the Darwin level, and is accessible via the Unix shell (Terminal). However, we've not seen how to access it. If you have, please let us know.

PocketMac and OS X 10.2 problem verified. September 9, 2002 -- Justin Clark verifies the previously report of the PocketMac software no longer working with Mac OS X 10.2:

I can also verify that PocketMac does not work under Jaguar. I formatted the hard drive and freshly installed MacOS X and PocketMac. I can not get my Compaq iPaq 3870 to communicate with my PowerMac G4. This was previously working under MacOS X 10.1.5.

More on Jaguar and Proxy servers. September 9, 2002 -- Bradley Wright has some more information on the Mac OS 10.2 problem with proxy servers:

We have MS Proxy v2 here and again Software Update doesn't work under 10.2 or 10.1.5 with the last security update. I think that something must have been introduced with the update that prevents its function.

Proxy is also a problem for QuickTime in OS X. There used to be a setting in the QuickTime control panel in OS 9.2.2 to assign a http proxy and authentication however this was removed in 10 and so QuickTime movies, like the trailers on the Apple website don't play.

Sherlock seems to work however, although some of the channels are missing (Stocks, Movies and Yellow Pages). This may be due to it being clever about my location settings (UK).

Apple really should look at the proxy settings panel and include a place to store authentication details. I am sure many of these issues would go away then.

Outlook 2001 time zone problems continue in 10.2. September 9, 2002 -- Jim Howard reports that a problem with OS X and Outlook 2001 with recurring appointments continues in OS 10.2:

The problem of "recurring" calendar appointments in time zones without daylight savings was not fixed under Mac OS X 10.2, Classic 9.2.2. One-time (nonrecurring) appointments seem okay. Any change (including the initial creation) of a recurring appointment causes it to appear an hour earlier on the schedule. It's not clear where the problem lies (Apple or Microsoft).

Appointments did work okay for a while when Mac OS 9.2.2 was introduced (under Mac OS X 10.01) in December 2001. I didn't test recurring appointments under that earlier combination. They stopped working in June 2002 when 10.04 or 10.05 was introduced. The version of Outlook (2001) was the same. So is Outlook incorrectly getting/calculating the time/zone from the OS or is the OS providing the wrong time? Hard to tell without the source code. Even setting the second time zone in the EDIT, Preferences panel gives inaccurate times (Panel shows Pacific and Arizona as being different, main calendar display the same). Appointments coming from PC Outlook and the Web (from either my own account, or other coworkers) are off by an hour. I've deleted all the preferences, reinstalled Outlook, and checked the default time zone/daylight savings configs. We've been fighting this for a long time.

If you've seen this problem, please let us know.

Microsoft working on new Exchange client, other OS X projects. September 6, 2002 -- Updated Sept. 10 -- Microsoft is in the early stages of developing a new version a Mac client for Exchange Server, though it has told us that it is not committing to an OS X version or the "Outlook" name at this point. Based on information from a Microsoft, official, we originally reported that a company official told MacWindows that the Microsoft Macintosh Business Unit (MBU) is developing the Outlook X. However, Microsoft has since told us that we were incorrect and that it isn't releasing further information.

Previous versions of Outlook were created by the company's Exchange team. MBU, the group that created Office X and other OS X products, has now taken over the project. Microsoft would not speculate on a release date.

Microsoft's MBU group is also working on several other Mac projects, including the next revision to Office X, a new version of Internet Explorer, and MSN for Mac OS X (which we reported last month). MBU Marketing Director Tim McDonough said "Cross-platform compatibility is critical. We want people to access MSN from both Windows and Mac OS X using the same tools."

Jaguar SMB still leaving "._duplicate" files on Win servers. September 6, 2002 -- Zane Edwards reports that Jaguar still has the OS X 10.1 problem of leaving "duplicate" files that are small in size and begin with "._" on Windows servers.

Me and my sysadmin were hoping that this would be solved with Jaguar, but is not. Mac still leaves "._duplicate" files on Windows servers.

Reader confirms Jaguar WINS listing issue. September 6, 2002 -- Jared Williams confirms a previous report about SMB file sharing on Mac OS X 10.2:

I can confirm this issue regarding WINS server listings. Any time you add a WINS server to Mac OS X.2, you only get the one listing. I think Apple is aware of this issue though.

Workaround for Jaguar problem with Cisco 300 VPN. September 6, 2002 -- Jeffrey Sheldon offers a workaround for the problem of the Cisco VPN client not work in Mac OS X 10.2--use PPTP instead of IPsec.

The best way to avoid the problems from VPN client 3.5.2 (or 3.6) and 10.2 is, if possible have the person's company set PPTP setting on on the VPN 3000. As we know Cisco uses IPsec but there is an option for PPTP.

Once I had my network administrator turn this setting on I could bypass the VPN client and use the built-in VPN client in 10.2 Internet Connect.

If you've tried this, please let us know how it worked.

Jaguar and AFP problem doesn't occur with SNAX. September 6, 2002 -- Doyle Yoder says that the problem that readers are reporting with logging on to AFP (AppleShare compatible) file servers with OS X 10.2 doesn't occur with the SNAX Finder replacement from CocoaTech:

Seems to me that the AFP problem must be a Finder problem because the alternative finder SNAX does not have this problem.

More on proxy server stopping Software Update. September 6, 2002 -- Martin Forrester adds more to the discussion of Jaguar's Software Update not working with proxy servers:

I can verify that Software Update does not work through *our* corporate proxy server in Jaguar, although it worked fine in all previous versions of 10.x. Previously we would be prompted for our proxy server username and password, and once these were entered the check for updates would work. If an update was selected then we would have to enter the username and password one more time for the download. In Jaguar there is no prompt for username & password, and the connection just fails.

Based on peoples' varied experience with this there is clearly some dependence on the particular proxy server and/or its settings.

As for Sherlock, it has *never* worked through our proxy server, under any version of 10.x, although it works under 9.x. Under 10.0x and 10.1x it not only didn't work (didn't even prompt for proxy username & password), but actually locked up and had to be force quit.

Another user sees problem with Jaguar CDs on PCs. September 6, 2002 -- Gordon Williams also has the problem creating CDs with Mac OS X 10.2 for use with Windows PCs. (Windows users can't see files within subfolders on CDs created by Jaguar.) He says:

I have had the same experience on multiple systems running cleanly installed versions of 10.2

Hopefully there will be a fix forthcoming from Apple. In the meantime, don't put anything below the top level of the CD's directory, or use "Disk Copy" to create and load an MS-DOS or UNIX image and then burn that to an inserted blank CD, if compatibility with platforms is required.

Oracle Database developer tools support for Jaguar. September 6, 2002 -- Oracle9i Database Release 2 for Developers (free) is now available for Oracle Technology Network members. The software lets you create applications for Mac OS X 10.2 using Oracle database technology.

A Better Finder Rename 4.9 adds 8.3 file name truncator. September 6, 2002 -- Publicspace.net is shipping A Better Finder Rename 4.9 (US $14.95) for Mac OS 9 and OS X, the latest version of the contextual menu plugin that can be used to rename files with Windows-compatible file names. The new version adds the ability to truncate file names to DOS 8.3 format.

Diving computer goes cross-platform. September 6, 2002 -- Michele Zundo points out that the "long standing barrier of scuba divers forced to use Windows PC to interface with their Diving computer has been broken." You can now use the Uwatec Aladin diving computer with a Mac (Classic or Mac OS X) using software called AladinX.  

Jaguar SMB browsing is limited to local subnet. September 4, 2002 -- Buried in a recent Apple developer technical note is the one-sentence explanation of why so many of our readers can't get SMB (Windows) file sharing browsing to work in Mac OS X 10.2:

"SMB browsing is only supported on the local subnet."

This sentence is the only mention of the issue in the document called Technical Note TN2053 Mac OS X 10.2. (Thanks to all the readers who pointed us to this document.) Since our previous posts last week, dozens of readers have written to verify the problem, and to note that they can still access files by typing in the smb:// URL. We've posted six of these reports on our Cross-platform Jaguar Report page. Several readers identify problems with WINS compatibility, while another points to IP broadcasting as a possible cause.  

SMB problem (error -50) and workaround. September 4, 2002 -- Lionel Woog points out that Technical Note TN2053 Mac OS X 10.2 also solves a problem that he reports here:

I had a problem mounting my Windows 2000 box on my Mac using SMB (getting error -50)

It turns out that the answer lies in Apple's MacOS X 10.2 technical note: Administrative shares (that end in $) are not visible. So if those are all the shares you have, you need to create new shares that do not end in a $ sign.

Suggestions for Jaguar problem with and Cisco VPN. September 4, 2002 -- Several readers have written in response to our previous reports of then inability of the Cisco VPN client to work with Mac OS X 10.2, and the suggestion that the client be upgraded. Matt Richard says version 3.6 is not the answer:

The Cisco VPN 3000/PIX/IOS client version 3.6 is not officially supported by Cisco on Mac OS X 10.2. I was told this by Cisco employees. They were hoping to get a fix release about the same time that 10.2 was released.

Nojan Moshiri has another suggestion:

As a workaround until a new version is released by Cisco, turning IPV6 off works. Either edit /etc/hostconfig and put IPV6=-NO- and reboot or use

sudo /usr/sbin/ip6config stop-v6 [interface] or for example:

sudo /usr/sbin/ip6config stop-v6 en0

This has worked for several people.

An anonymous reader thinks he knows why only some people see the problem:

I found a part of the configuration manual that I thought may shed some light on why some people are working while others are not.

"Note: The VPN Client still supports DES/MD5; however, support for DES/SHA is no longer available. Because of the latter, Release 3.6 VPN Clients cannot connect to any central-site device group that is configured for (or proposing) DES/SHA. The VPN Client must either connect to a different group or the administrator for the central-site device must change the configuration from DES/SHA to DES/MD5 or another supported configuration. The VPN Client Administrator Guide lists all the supported encryption configurations."

Unfortunately since I am pretty darn sure that we will not be updating our concentrators any time soon, this means I wont be working from home unless I wipe and go back to 10.1.

We have three additional reader reports on our Virtual Private Network Report page.

More on Jaguar and Software Update behind Proxy Server. September 4, 2002 -- Three readers commented on last week's report of the failure of Mac OS X 10.2's Software Update app to make a connection through a proxy server. Noel Adolph said the problem existed before Jaguar, but he error message was different:

I have noticed this problem too. 10.1.5 and earlier would pop up a Proxy authentication window. Now you just get a "no internet connection/failed" report from Software Update.

Carlos Trevino agrees:

There has been a similar problem on OS X ever since the 10.0. The workaround was to either create a new user and log into that new user or use the "automatic" update option.

Upon logging as a brand new user, a proxy username/password dialog box would appear if there were updates available. When you entered your password/username into the dialog box, software update would run. After that the update engine would not work again and you would have to create ANOTHER new user!

The other option was to set up the Mac to check automatically. At a certain time of the day the proxy dialog box would appear if there were updates available and software update would then run after the username/password was entered.

Under Jaguar neither option works. Also Sherlock seems to not be able to access the internet (Watson, which has a proxy setting of it's own, works like a charm).

I wouldn't mind so much (running new updates the first day in a production environment is not wise) but Apple does a terrible job of listing updates for download in the correct order. I would love to see a detailed web page on the available software updates and the order / dependencies they have on each other. Apple is assuming everyone is a home user with unfettered access to the Internet.

Derrick Dodson doesn't see the problem at all:

Have been using Jaguar since its release and have no issues with the Software Update through our proxy server at work.

If you've seen this problem, please let us know.

Connectix suggestions for VPC and Jaguar work. September 4, 2002 -- Ralph Muse verified that the Connectix recommendations for running Virtual PC in Mac OS X 10.2 (turning off PC sound and closing the PC List window) do in fact help speed up VPC in Jaguar. (You can read the note from Connectix on our VPC 5 Report page.

More rumors of Apple moving Mac to Intel. September 4, 2002 -- An eWeek story reports that Apple has a dozen-person team working on a project called Marklar, rumored to be a port of OS X to Intel hardware. Various recent press accounts have been reporting rumors that Apple is getting ready to abandon the PowerPC platform in favor of a port of OS X to PC hardware.

We would point out that Apple has been demonstrating builds of Darwin (the Unix core of OS X) running on Intel hardware at its annual Worldwide Developer Conferences since the days of the OS X Public Beta. However, Apple engineers have never demonstrated Intel versions of the frameworks that create Aqua and the user application environments. Also, reports of Apple's imminent switch to Intel hardware have been occurring since the late 1980's.

August 2002

Connectix Confirms VPC problem with Jaguar, offers tip. August 30, 2002 -- Connectix has confirmed our August 27 report that Virtual PC is significantly slower in Mac OS X 10.2 than in v10.1.5. The company is working on an update. Connectix also suggested turning off the PC sound and closing the PC List to improve performance:

Connectix has recently been made aware of a new performance issue between Virtual PC for Mac version 5.0.4 and Jaguar (Mac OS 10.2). The problem does not seem to exist with Virtual PC version 5.0.4 running on either Mac OS 9 or Mac OS 10.1.5. Connectix is actively working with Apple to find a solution to the problem. In the meantime users have found the following two workarounds helpful in improving Virtual PC's performance under Jaguar.

1. Disable sound. Open the global Virtual PC Preferences from the Virtual PC menu. Select Sound and choose "Disable all PC sounds." Restart Virtual PC for the change to take effect.

2. Keep the Virtual PC List closed or minimized when it is not in use."

Teresa Mahler
Product Line Manager, Mac products
Connectix

We also have posted several new reader reports on our Virtual PC 5 Reports page. These readers report more specific details of the problem, and one reader says he doesn't see the problem.

Another reader with problem with Jaguar, VPC and PocketPC. August 30, 2002 -- Brad Wilder also has a problem with PocketPC connectivity in Virtual PC and Mac OS X 10.2:

I was relieved to hear that I'm not the only one who has met with disaster when upgrading to 10.2. PocketMac stopped working completely. VPC 5.04 does the same temporary cursor freeze; and it does it even with VPC in the background.

I have talked to the PocketMac people several times over the last week regarding the 10.2 problem and the fact that after PocketMac is installed, ActiveSync will not work in VPC. They said that they have had no problems with 10.2 and have never tried to use PocketMac and ActiveSync via VPC on the same machine.

If you've seen these problems, please let us know.

Jaguar problems with Cisco VPN fixed with newer client versions. August 30, 2002 -- Several readers have verified the problem with Mac OS X 10.2 and Cisco virtual private networks. They say the problem occurs with versions before version 3.6--upgrading the client cures the problem. To read the new reader reports, see our VPN Reports page.

Confirmed: problem with Jaguar burning CDs for Windows. August 30, 2002 -- Two readers have confirmed our August 27 report of a Mac OS X 10.2 problem that prevented burned CDs from working in Windows. Bill Buchanan describes the problem:

I read about this in the discussion forums on Apple's tech support site. I installed Jaguar onto my iBook 14" before I knew about this, and gave it a try, fearing the worst. Of course, that is exactly what happens. The PC can see the folder on the CD, but it won't open the folder so that you can see the files inside. The folks on the discussion forum are mighty irate about the whole situation, and have made their demands that Apple return the functionality of the ISO 9660 standards immediately, since there was no such issue with OS X 10.1.5. Apparently, Toast is supposed to be able to get around this, but some users report that Toast 5.x doesn't work properly with Jaguar! Naturally, you can boot back to OS 9.2 as your startup CD, but that is sure taking a giant step backward.

Furthermore, you have the restrictions of the 31-letter filenames in OS 9.x. I have to say had I known about this, I never would have upgraded my computer. This is a major problem with compatibility with the dark side. Pulling this off during Apples "Switch" campaign is even more baffling.

Mike Trakas points out that this problem has been reported on the Apple discussion forums, the Ars Technica forums, and the MacFixIt forums.

Jaguar and AFP problems, loss of resource forks--some suggestions. August 30, 2002 -- Two readers offer suggestions previous report of problems with Mac OS X 10.2 using Windows AFP (AppleShare-compatible) file servers on Windows 2000, such as Microsoft's Services for Macintosh. You can read these suggestions on our Cross-platform Jaguar Report page.

Active Directory problems in Jaguar. August 30, 2002 -- While Mac OS X 10.2 adds active directory support without the use of Mac OS X Server, two readers report problems. Tony Chow says that OS X 10.2 unable to resolve DNS names in the .local namespace. Henrik Boes asks some specific questions. We've posted both of these reports on our Cross-platform Jaguar Report page. If you've seen these problems, please let us know.

Confirmed: issues with Windows file sharing Jaguar. August 30, 2002 -- Dan Ruth saw some of the problems with Windows access to Mac OS X 10.2 files we reported in our last post:

I have also seen issues 1 & 3 that Steve Maser ran into. I upgraded to 10.2 and wanted to try file sharing with Windows right away. I wasn't able to connect at first, then I changed my ID and password to match those of my Windows machine and it worked just fine. Once connected, I noticed the connection to my Mac on my Windows machine was in fact "Samba 2.2.3a <hostname>" - I did not try anything to change this, so I can't comment on the workaround.

Jaguar SMB client problems. August 30, 2002 -- Three readers have reported problems with Mac OS X 10.2's new SMB browsing feature on Windows networks. Douglas Higley:

After updating to Jaguar yesterday on my G4 500 TiBook, I found that the SMB browsing function does not work properly. I tried the finder command "Connect to Server", the search window pops up, but after several minutes, it stopped and could not find any machine on the network. If I type the SMB command for a machine's specific IP address directly in the address line, I can connect to any machine on the server without any problems. There is also no Workgroup or * in the left pane.

Kevin Housen

When I try to browse our corporate network of Windows servers I only get a partial list of workgroups. Furthermore, when I click on a workgroup I see only a small fraction of the servers in that workgroup.

Dave Garaffa

Where I work we have a C class network 100.200.x.y and we have many thousands of machines across many subnets. When I installed Jaguar I was excited with the news that I could finally SMB browse and as soon as I entered the 'connect to server' dialog I noticed the different WORKGROUPS (ala WINS) but many were missing. When I entered our companies 'MAIN' workgroup all I was able to see were other machines that were on the same IP SUBNET as me.

I then went to DirectorySetup and set my 'default workgroup' and typed in our company's WINS server IP address.

Now when I went back to the 'connect to server' dialog and click on our 'default workgroup' the list of computers I see contain exactly ONE device (the WINDS server that I entered in DirectorySetup). All of the machines from my default subnet are now gone. When I delete the WINS server (via DirectorySetup) the other machines from my subnet return to the browser.

No matter what I do I can't seem to browse the ENTIRE company network. Also the only way for me to connect to an SMB server is with the following: SMB://domain-name/share/ (this works for every machine I've tried - both on and off my subnet)

Where domain name is either the IP address or the DNS name of the machine. If I try to connect with the following I am also unable to connect. (note on our network 'WINS-host-name' does NOT equal 'DNS-host-name'... So the following always fails.

SMB://smb-name/share/

After rereading this I'm not ever sure it makes sense but maybe some of those who really know this stuff well might have some ideas.

If you've seen these problems, please let us know.

Jaguar problem with software updates through proxy server. August 30, 2002 -- Chew Siang Chee reported a problem with

Apparently Jaguar doesn't allow software updates through the proxy server. There's no proxy authentication and it returns a 'no Internet connection' every time (dun used to be the case for 10.1.5). Also, VPN disconnects pretty often, not sure why.

If you've seen this problem please let us know.

Thursby announces DAVE 4.0. August 27, 2002 -- Thursby Software Systems today announced that it will ship DAVE 4.0 in September. The new version of the cross-platform file and print sharing software for Mac OS X and OS 9, will not only be compatible with Jaguar, but will enhance OS X 10.2's SMB capabilities with "fully integrated and efficient browsing capabilities," increased security, and support of the NTFS format. Thursby is inviting people who wish to test the beta to register with Thursby.

Virtual PC problems in Jaguar. August 27, 2002 -- A pair of readers report performance problems and other issues with Virtual PC 5.x running in Mac OS X 10.2. John Zurlo reports of serious problems:

I am writing to let you know of problems between VPC 5.0.4 and Jaguar. Lots of people have written to the Connectix online forum complaining that their processors become bogged down, as can be seen in CPU monitor, when VPC is being run. The result is slow performance, jerky mouse movements and some crashes. I have experienced the same problem. Connectix is apparently aware of the problem and promises a fix fairly quickly.

A reader named Bill has VPC problems with a USB connection to PocketPC:

I installed OS 10.2 over 10.1.5 on a B&W G3 400 MHz with Sonnet ATA100 (2.2.3 firmware) and 2x40gb drives. Overall speed is the same as 10.1.5 but the feel is better. Major problems with USB connectivity with my PocketPC via VPC or PocketMac, it no longer works. Seems to be an OS X / OS 10.2 problem.

Overall VPC 5.0.4 is no longer usable in 10.2, it was somewhat usable in 10.1.5. I switched to OS 9 and VPC and PocketMac connects to my PocketPC fast without any problems via USB. In fact, VPC is very fast and after using OS X for several weeks, OS 9 seems faster than OS X by 35 percent or more when using VPC. Based on other comments on good performance 10.2 with G4s and my bad experience, I would not have upgraded my G3 400 to 10.2.

Looks like several fixes are needed and for me the first is USB speed and connectivity.

BTW: PocketMac and PocketMac Pro are excellent connectivity software for the PocketPC.

(We have previously reported that VPC running in OS 9 is faster than running in OS X.)

If you've seen these problems with VPC and Jaguar, please let us know.

Problems with Jaguar and AFP access? August 27, 2002 -- Steve Crossman reports having problems accessing AFP (AppleShare compatible) file servers with Mac OS X 10.2:

Jaguar is a godsend and a disappointment. Using Jaguar to connect to our Win2K servers, which has MacServer IP v7, I cannot access any files, unless I copied them there using Jag. All the files don't have an icon, only a light gray dashed border around them. When I click on them, they disappear and the Finder's display of how many files are there decrements each time.

I have been in touch with one other user experiencing the same symptoms, but with just AFP built-into Win 2k. SMB works fine.

If you've seen a problem with Jaguar and AFP access, please let us know.

Jaguar problems with Cisco VPN. August 27, 2002 -- Two readers report that Mac OS X 10.2 doesn't work with Cisco virtual private network clients. Stephen Dampier notes:

I installed Jaguar last night on my Power Mac and I can no longer use Cisco VPN. I even reinstalled Cisco VPN and still not working.

Rich Long also sees the problem:

The Cisco 3000 VPN client (Darwin, 3.6) seems to break under Jaguar. The connection establishes, but no traffic passes.

Issues with Windows file sharing in Jaguar. August 27, 2002 -- Steve Maser report three issues and suggestions he's discovered about Windows file sharing in Mac OS X 10.2:

1) If you do an upgrade install and turn on all the Windows File Sharing features, you must *reset* your password in the Accounts System Preference to have the ability to log in to the Mac from Windows. Clean installs don't have this problem.

2) While a "WINS" setting is in Directory Access, it's currently not working. You can set a WINS address there, but the machine will still not look beyond the local subnet when browsing. A patch for this will be coming eventually.

3) The default name for the Mac as it appears to Windows is "Samba 2.2.3a <hostname>" For some reason, Apple didn't put the ability to rename your NetBIOS name in the SMB configuration, so you have to manually edit /etc/smb.conf and put a "netbios name = <name>" in the [global] section. It would be nice to have a GUI utility to do this, though...

If you can verify any of this, please let us know.

Reader problem with Jaguar burning CDs for Windows. August 27, 2002 -- Mike Trakas reports this problem with Mac OS X 10.2:

Burning CD's in the Finder that contain files within subfolders, can no longer be read by machines running Windows. The Windows machines can only see the folders, not the files inside them.

If you've seen this problem, please let us know.

Suggestion for mounting Win 2k shares with Applescript. August 27, 2002 --Michael Perbix to our reader question about mounting Windows 2000 shares with Applescript. He offers this advice:

Although we do not have LEAP implemented here as of yet, we do use the included Applescript in the Airport 2.x software to auto-login to the airport network. This is used in conjunction with the location manager as I set the script to be run-time only and compiled.

So I set this to be the program that is launched by location manager whenever you switch to the wireless location. I also use this script from home to join my home wireless network and have encountered ZERO problems since the script is not launched until way after the computers system software has initialized.

I am sure that with LEAP I will no longer need to do that since I can run the Applescript that you gave from another reader to do the same thing.......

But I wanted to let you know that simply putting the info (if you are not using LEAP) in the included script and running it from location manager is a much simpler solution for most people.

Special Report
Mac OS X 10.2 ships chock full of cross-platform features.
August 26, 2002 -- On Saturday, Apple began shipping Jaguar-- Mac OS X 10.2 (US $129). This release does more for compatibility with Windows than has any previous Mac OS release--a major upgrade for those on Windows networks. In a CNET review, MacWindows' John Rizzo says "Jaguar's new Windows networking features take the cake." The drawback for owners of Mac OS X 10.1 there is no upgrade price. There is also a US $199 5-unit license called the Family Pack. Major new cross-plaform features:

For a further look at the major cross-platform and networking features, see our Cross-platform Jaguar Report page.

As always, we'd love to hear of your experiences with all of these new Jaguar features.

Thursby to update DAVE for Jaguar. August 26, 2002 -- Thursby Software has announced that DAVE 3.1.1 does not support Mac OS X 10.2. The company said that a Jaguar-compatible version is in the works, and that it will announce a public beta sometime this week.

HELIOS to release Jaguar-optimized servers in Sept. August 26, 2002 -- HELIOS Software GmbH announced that it will ship versions of its cross-platform server products optimized for Mac OS X 10.2 (Jaguar) in September. HELIOS says the Jaguar versions are currently in beta testing. The products are EtherShare 3.1, an AFP file/print and mail server for Mac clients; PCShare 3.1, an SMB/CIFS file and print server with WINS and DHCP for Windows clients; EtherShare OPI 2.5, an OPI server including image replacement, color separation, and proof printing; PDF Handshake 2.1, PDF Printing, OPI and Imposition; and Print Preview 1.2, a proofing tool. The new versions bring to Mac OS X 10.2:

If you'd like to apply to be a beta tester, you can apply via e-mail to HELIOS.

MS UAM 5.0.5 fixes crashing Macs with Win 2K SP3. August 26, 2002 -- Updating his report from last week about the problem of Mac OS 9 clients crashing with Windows 2000 Service Pack 3, Albert Mowatt traced the problem to a version of the Microsoft User Authentication Module (UAM) installed on the Macs:

I have tested the Microsoft UAM 5.0.5 and this has indeed solved the problem of all slowdowns and hangs under OS 9. It is the newest UAM as of his email one located on the Microsoft page. Many of them say 5.0 but you must use Get Info to differentiate them and then use current one to be sure the fix will work. I believe this problem as solved.

More on Excel problems with Win 2k SP3 clients and AS IP. August 26, 2002 -- A couple of reader send comments on last week's reports about problems with Excel files with Windows 2000 SP3 clients and AppleShare IP 6.3 server. Peter Lennon believes that the workaround offered last week may not be a good idea:

I would comment that making the whole of the root of the shared volume is far from ideal in many environments (I work in a school). Rather, make sure that there is an invisible folder called "Temporary Items" at the root level of the shared volume, and that this folder is writeable/readable by Everyone. This is the mechanism and the folder which appears to have been introduced with MacOS 9 which MS Office, Adobe Photoshop and other apps use to store temporary files.

I still fail to understand why it is implemented as it is, writing temp files to a network volume rather than to the local boot disk.

Pete Priel reports a number of things that don't work to fix the problem:

I can confirm everything that Karl Schoenefeld reported and add that I've tried to no avail:

  • Deleting temp files per MS Knowledge Base article

  • Recreating folders and repopulating them with problem Excel documents

  • Compared document properties to see if there's a difference between the one's the open and the ones that don't. Sometimes there's a difference, sometimes there isn't

  • Opening and saving a problem Excel document from a Windows 98 PC using a different file type

  • Shortening file names

  • Shortening the name of the server

I hope someone has a useful, server-side work-around, because dragging and dropping folders on the desktop and then back onto the server when through is a pain.

Another fix for problem with authentication of Win clients and OS X Server. August 26, 2002 -- Kyung Eigenraam sent us another fix for the Mac OS X Server authentication problem with Windows clients that prevented Windows clients can't log on. We've previously reported that using the Windows short name fixes the problem, according to an Apple Knowledge Base article. Eigenraam's solution is this:

When you have a Windows NT 4 Server acting as a PDC (in my case I have a Windows NT 4 Small Business Server which is by default a PDC !) AND a Mac OS X Server AND problems with Windows clients, you'll have to boot the MacOS X Server BEFORE booting the Windows server.

It seems that when the NT Server was booted first, the Windows clients don't authenticate any longer with the Mac OS X Server. I repeated this situation a few times in reverse orders (Mac first, Windows second/Windows first, Mac second). This problem does not occur with a Windows NT/2000 server which is not a PDC.

If you can verify this approach, please let us know.

Problem mounting Win 2000 shares with Applescript. August 26, 2002 -- Michael Harvey is trying to use Applescript to mounting AFP shares under Mac OS 9.x. The shares are hosted by Services for Macintosh on Windows 2000:

I am running into an issue when trying to get an AppleScript to mount Win 2000 server volumes via TCP/IP or AppleTalk on Mac OS 9.x. Nothing happens. The form is this:

mount volume "afp://username:password@IPAddress/VolumeName"

Same with AppleTalk:

mount volume "Volume" on server "Server" in AppleTalk zone "Zone" as user name "name" with password "password"

What makes this more odd is that the AFP call works just fine under Mac OS 8.6 for both AppleTalk and IP. Additionally, I have an NT 4 server with ExtremeZ-IP installed, and shares from that sever mount from Mac OS 8.6 or 9.x using the AFP call in the script.

Anyone have an idea what is going on, and how I can fix it?

We sure don't, but if you do, please let us know.  

Reader problem with Outlook 2001 and public folders. August 26, 2002 -- Toby Beaumont is having a cross-platform problem with using public address books in Outlook for Exchange Server:

We have a Public Address Book on our Exchange 2000 server, with a mix of Mac and PC clients.

If a Mac client adds a new record to the Public Address Book, the new entry can only been seen when viewing the Public Address Book in "full view mode" -- but not when viewing the Public Address Book having clicked "To" when creating a new email and choosing to view entries in the Public Address Book. This happens when either a MAC or PC attempts to see a new entry created by a Mac.

However, if a PC accesses this new record in the "full view mode", opens it, makes NO CHANGES and clicks "Save and Close," it does become visible to both Mac's and PC's.

If you've seen this problem, please let us know.

AirPort cards on Cisco Aironet wireless network. August 26, 2002 -- A pair of readers agree with a reader last week on a simple method for configuring AirPort cards with Cisco Aeronet access points. Jonathan Ocab

We here at UCR have our entire campus wireless LAN infrastructure using Cisco Aironet 340/350 APs and have zero problems with AirPort cards on the network (OS 9.x and OS 10.x). The AirPort software already in the Mac OS is all you need. I don't know why Mr. Szpisjak instructed users to download Orinoco software. If the SSID on your net is not broadcast, all you have to do is enter the SSID of your network for the "name" when you tell the Airport config that you want to specify "other network" as your wireless network. Assuming you have WEP enabled, all you have to do is enter $<WEP_KEY> for the password.

Michael Alatorre agrees, but created an Applescript solution to overcome another issue:

I'd like to confirm Pedro Gelabert's method for logging on to Cisco LEAP-enabled wireless networks with internal Apple AirPort cards. This is what we use here for our OS X clients on our LEAP network. This method will work as well for OS 9 clients, but we've deployed an AppleScripted method to overcome a logon/DHCP issue...

To read about Alatorre's Applescript solution and the DHCP issue, please see our Cross-platform AirPort page.

CDFinder 3.6.3 updated for Jaguar. August 26, 2002 -- Developer Norbert Doerner has released CDFinder 3.6.3 (US $25), the latest version of the disk cataloging tool for Mac OS 8.6 through Mac OS X 10.2. CDFinder can catalog the files on hard disks, CD-ROMs, Audio disks, DVDs, floppies, Zip cartridges, and other storage. CDFinder can be used on a network with Macs and with PCs running CDWinder 1.6 for Windows to share catalogs over a network. Among the new features:

Simpler way to do AirPort with Cisco Aeronet networks. August 22, 2002 -- Responding to yesterday's report on how to connect Macs with AirPort cards to Cisco Aeronet access points, Pedro Gelabert says he got it to work with much less effort:

I am currently using a Cisco Aeronet system with LEAP in my PC centric work. I did not have to install these drivers. I am currently using the stock Mac OS X 10.1.5 system with Apple's standard airport drivers. To log into the LEAP network, I need to type the SSID and password in the form: "<logon/password>"

Suggestion for file problems with Win clients and AppleShare IP problems. August 22, 2002 -- Frank Cellini sent us a suggestion for our August 19 report of file problems with Windows clients and AppleShare IP servers:

Try making the root of AppleShare volume write enabled. MS Office needs to write temp files on the root volume when saving files and if you have disabled writing permission to the root MS Office applications will spit the dummy!

Workaround for problem with Win 2k SP3 and crashing Macs. August 22, 2002 -- Albert Mowatt found that a Microsoft UAM to be at least partly responsible for crashing Mac OS 9 clients after the Windows 2000 server was upgraded with Service Pack 3. (The problem is described on our Windows 2000 Server Reports page.)

After struggling with this problem I have found what seems to be a work around solution. The Mac's in question all were using the Microsoft UAM. I had them stop using it and return to the Apple version. Lo and behold they stopped crashing/ but they occasionally froze.

The current MS UAM can be found here, I have not tested it yet. I am hoping that will fix the problem, it defiantly a SP3 problem. My other servers with SP2 are working in perfect shape.

More on Windows 2000 SP3 msgina.dll failure to load. August 22, 2002 -- Josh Brown saw the Windows 2000 Service Pack 3 problem of the error message "msgina.dll failed to load." Previous readers saw the problem disappear after multiple boots of the PC. However, Brown saw the problem only after the second boot:

Just saw your post about Win2K SP3 causing a msgina.dll failed to load error. Well I applied Service Pack 3 today and guess what: on the SECOND reboot, I got this message--wow--what do you think? Let me know if you find out anything. I'm glad I have a spare partition with XP loaded.

V-ONE announces VPN client for Mac OS X for Sept.--beta testing begun. August 22, 2002 -- V-ONE has announced that it will ship a Mac OS X version of its SmartPass virtual private network client next month. The company said the software is currently being beta tested.

Prosoft Mac OS X NetWare client problem with resource forks. August 22, 2002 --Alex Kiresuk discovered that the Prosoft NetWare IP client for Mac OS X has a problem with Macintosh resource forks. Prosoft verified thiw with Kiresuk as well. His report:

I have recently purchased a copy of the Prosoft Engineering OS X client and I have some information which is important to pass on to others via Macwindows.com. After installation I was able to access the Novell network however all the icons were generic, as if I was viewing them from a PC. After further investigation it appears that none of the resource fork is accessible via the Prosoft client. I read all the documentation and the FAQ online and could not find any mention of problems with resource forks. This is a critical issue for us as we use DNA Strider which requires the resource fork to open its files- even after launching Strider and selecting the file manually. I knew that these files had resource fork as the OS 9 IPX client displays the correct icon and opens with the appropriate application. I further tested the ability to access the resource fork with the ditto terminal function with either an AppleTalk connection or a OS X Prosoft connection. This confirmed that the OS X client had no access to the resource fork. I sent an e-mail to them and have received a response which acknowledges the lack of 'Mac name space support' or resource forks. It is planned to be added in the time frame of 1-2 months. I was disappointed with the lack of 'name space support' as I believe a Mac client should have access to both parts of a Macintosh file system by default or list this limitation.

The response from Prosoft Engineering Support;

Alex,

The resource fork thing (Mac Name Space support) is intended to be added. I'm not sure how long this will be, but it looks to me like about a month and a half to two months, but since we are listening to engineers, it could be slightly longer. When that work starts depends on where engineering places it in priorities. I think I have been successful in convincing the engineering lead to put this at the top.

Thanks,

David Neil
Support Manager
Prosoft Engineering, Inc.

PC-Mac-Net FileShare 2.0 works with workgroups. August 22, 2002 -- Lava Software has released PC-Mac-Net FileShare 2.0 (US $24.95), a new version of it's cross-platform peer-to-peer file sharing software for Windows and Mac OS 8/9. The new version adds support of workgroups of up to 50 users), improves the user interface and help system, among other things.

FileMaker Developer 5.5v2: better integration of Macs on Win2K domain. August 22, 2002 -- File Maker, Inc., released FileMaker Developer 5.5v2. Among a number of fixes, there is this new feature relating to coss-platform networks:

FileMaker Server 5.5 can now require Windows Authentication from Mac OS FileMaker clients when they connect to a server on a Windows 2000 domain.

Microsoft announces MSN for Mac OS. August 22, 2002 -- CNET reports that today Microsoft is announcing Mac OS X support of its MSN Internet service, which is currently Windows only.

TIP: How to connect AirPort cards to Cisco Aeronets. August 21, 2002 -- Michael Szpisjak sent us the procedure he developed for connecting Macs with AirPort cards to Cisco Aearonet access points.

We have now made Cisco Aeronets are standard access point at our school and will be slowly phasing out the AirPort hubs. Below you will find the directions for configuring the AirPort cards to work with the Aeronet. This information did not come about easily, but I wanted to help others who may be struggling.

Instructions for configuring Airport Cards to Function with Cisco Aeronet

1. Download the Drivers from: www.orinocowireless.com
2. Open the ORiNOCOô.smi disk image.
3. From the folder that is created, ORiNOCOô Installer, run the Installer Alias
4. Click on Install to install the product, and check the box to run setup assistant after restart.
5. After the installation is successful, restart the machine.
6. When the setup assistant runs, perform these steps:

a. Select to Join an Access Point, Broadband Gateway, or 3rd party 802.11 network. Click Next
b. Select ** Any Open Network **. Click Next
c. Check the box to use Encryption, and in the Key 1 field, enter in the WEP key. MAKE SURE you add 0x before the WEP KEY. Make sure the radio button is click to Transmit Using key 1. Click Next
d. Click Create a matching TCP/IP configuration (using DHCP) for me. Click next.
e. Give the configuration a name, and click on Create the Configuration.

7. Next, go to System Folder, Control Strip Modules, and delete the AirPort item, as well as the ORiNOCO. (You can leave the ORiNOCO there for your own purposes to check connection, but make sure it is deleted before putting the laptop into "mainstream use.) By removing AirPort, you get rid of the panel that will flash on & off, which is just a pain.
8. Let FoolProof lock the control panel so that users cannot alter the settings.

From this point, just make sure that you have MAC/IPX set correctly, AppleTalk set to ORiNOCO, and TCP/IP to ORiNOCO. Once these are set, everything should function. To make sure, try logging into Novell.

These drivers will let you use the AirPort Base Stations. It is best if the AirPort password is set to the same WEP key as the Cisco Aeronets. If not, you will have to store the WEP Key, and change the ORiNOCO settings to transmit using the other key.

For previous reports of cross-platform wireles networks, see our Cross-platform AirPort page.

Jaguar server updates Samba, permits long user names, fixes a Samba problem. August 21, 2002 -- Apple's Mac OS X 10.2 Server web pages are saying that the Jaguar-based server no longer limits Windows users to 8-character user names. (An August 9 reader report noted that Mac OS X Server 10.1 limited Windows/SMB user names to 8 characters.) Eric Zelenka reports:

I'm happy to say that Mac OS X Server v10.2 provides support for user short names up to 255 bytes (for Unicode) in length. In addition Mac OS X Server now supports multiple short names for each user record.

Scott Boone also points out Apple's statement that OS X v10.2 Server also has Samba using OpenLDAP:

Wanted to pass along a note that from reading the 10.2 Server pages on Apple's site, I am thinking that Apple has "fixed" the 8 character username issue, as well as dealt with the Samba problem.

This is only preliminary, as I haven't used Jag or its Server, but the Apple docs state that they have integrated Samba authentication for the OpenDirectory server (in other words, they have compiled Samba to utilize OpenLDAP). I also noticed a field in the Workgroup Manager software that appears to allow you to create a list of "short names" for each user.

Now if they just worked on getting name mangling to work a little better (since HFS+ uses a funky encoding, some "special" symbols don't appear very aesthetically in Windows) things would be perfect!

NetWare TCP/IP-native OS X client incompatibility with SLPDA.NLM. August 21, 2002 -- Mike Maday verifies the incompatibility between the NetWare Mac OS X Client and SLPDA.NLM running on the server. He describes why it is a problem:

On our testing with this new client, SLPDA.NLM cannot be used under any conditions to have hope for mounting Mac volumes. Unfortunately, it is crucial to a NetWare IP-only network, so removing it on servers that need this running is not an option in many cases. On small networks and on those where routers allow multicasts to pass through, SLPDA isn't needed---broadcasting will take care of things. This usually isn't the case on many networks, especially larger ones.

Hopefully they'll fix this sooner rather than later as it is a show-stopper for us.

Formac introduces $79 DVI to ADC conversion box. August 21, 2002 -- Formac Electronic announced Formac ADConnect ($79), a DVI to ADC conversion box that enables Apple's and Formac' flat-panel displays to be used with PCs and older Macs with DVI video connectors. The 8" x 3" x 1.5" box includes a power supply, and can power to the display as well as USB connectivity. The Formac ADConnect is significantly lower in cost than other DVI-to-ADC converters, which can cost $400 or more.

(We've added the Formac ADConnect the list of products on our Keyboard/Monitor Solutions page.

Mac vs Pentium vs Athlon benchmarks. August 19, 2002 -- Barefeats.com has posted some benchmark tests comparing a Solo 1GHz Xserve to Dual 1GHz Xserve and a Dual 1GHz Power Mac. The conclusion states that the new DDR RAM in the Xserve doesn't have much effect. There is also a benchmarks comparing Xserve G4/1000MP, Pentium 4, Athlon XP/MP, and a Power Mac G4 shootout. Here the conclusion reads:

The Power Mac G4 "2000" does very well considering it took a "3200MHz" Athlon with DDR RAM to beat it in the tests that had multiple processor support (Photoshop "MP" and Cinema 4D). Though Apple claims the Xserve with DDR RAM is the fastest Mac, my test results say otherwise.

If I had to pick the fastest overall PC in all applications, it would be the Athlon 1900+ MP in this test. What's the fastest PC in the world? Probably the Dual Xeon 2200...

Win2K Clients on ASIP 6.3: Excel and Win Explorer behave differently. August 19, 2002 -- Karl Schoenefeld sent a report noting the different behaviors of Windows Explorer and Excel for Windows when opening files located on an AppleShare IP Server:

I just recently upgraded two office PCs to Win2K Professional SP3, and they started having trouble opening some Office 2001 Excel files located on our AppleShare IP 6.3 Server. I would get errors like "File not Found." If I copied the file to the Win 2K PC using Windows Explorer, it would open just fine. Then I was unable to "Save As" back to the AppleShare server. I would get errors like "Cannot overwrite file because it is read-only or in use or write-protected" or "Out of Memory" on Excel. Yet within Windows Explorer I could delete or overwrite the Excel file on the AppleShare Server without any errors. It seems like some sort of permissions problem that is evident in Excel but not in Explorer. To further cloud the issue, some Excel files would work, and all of the Word files that I tried also worked fine in Office.

If you've seen this problem, please let us know.

(For previous reports concerning AppleShare IP, see our AppleShare IP and Windows Clients page. We also have a Win Clients and Mac OS X Server page. )

Suggestions for on PC MacLAN and Mac crashing. August 19, 2002 -- Several readers have responded to our recent reader report of a Mac crashing when a PC running PC MacLAN is turned off. A reader named Drew has a suggestion:

The user probably has the shares set to mount on Startup. If the PC MacLAN server is not running, it will fail to connect to those shares and crash. You would think that they would just timeout and keep on loading Mac OS, but I haven't seen that happen yet.

Incidentally, that does work when in a Novell environment, I think because the Novell login client recognizes the timeout and releases the "attempts" to connect to the volumes.

Dr. Robert Sundquist didn't see the crashing problem, but did see a delay when a computer on the net is turned off.

I don't know about using PC MacLAN with Mac OS 9.2, but I have a Dell Dimension 8200 running Windows XP Home and a Mac G4 running OS X, networked using PC MacLAN 8.1 on the PC, and I don't seem to have any problems...

Of course, if you try to access the second computer when it's off, you can get quite a delay as the system tries to find something that isn't there, finally responding with an error message.

Sundquist also recommends Miramar Systems Tech Support:

When I first installed PC MacLAN I was having a problem with the PC connecting to the Mac, although I could see the PC from the Mac. I called Miramar Systems Tech Support. Their staff was very responsive to my problem and spent a couple of hours over 3 different sessions on the phone trying to track down what was going on with my system.

If you've seen this problem, please let us know.

QuickPage SNPP server ported from Unix to Mac OS X. August 19, 2002 -- Dartware LLC has ported the open-source QuickPage (free) to MacOS X. (The open source base code is also known as qpage.) QuickPage provides a Simple Network Paging Protocol (SNPP) server and a paging client that can send pages to a SNPP server. The server listens for SNPP messages and sends them through a modem using the TAP protocol.

Reader problem: Mac crashes when PC MacLAN is turned off. August 10, 2002 -- Kenny Cullen's iMac crashes whenever the PC running PC MacLAN is turned off:

I am running a Mac-PC network with the PC being the server PC MAC LAN SOFTWARE. However, if I try to start up the Mac without the PC being on the Mac will crash at startup.

My computer is fine once started up and the server is turned off. However if I try to start up my iMac with the server being switch off, the iMac will crash just when the computer should prompt to connect to server - its as if its looking for the server but cant find it and stays crashed -- I then have to force-quit Finder, but my iMac will crash any time it prints there after.

I am running an iMac with MacOS 9.2 the PC is running Windows 2000 - PC Mac LAN version 8.1.

If you've seen this problem, or have any idea what is causing it, please let us know.

TIP: for Win clients logging into OS X Server: the username map. August 9, 2002 -- Scott Boone has another suggestion for Apple solution to the problem of Windows clients logging onto OS X Server:

This is a "known" issue with Samba--well, that isn't the right word. Samba under OS X uses the user name to authenticate, which, because Apple is a big weenie, is limited to 8 characters. The Samba project hasn't yet "fixed" this, well, I guess because it probably isn't much of a problem as far as they are concerned.

As for Apple and its users, by implementing another Samba feature, the username map, this can be worked around (and I'm surprised that Apple didn't do it). Basically, you can add a

Username map = "/path/to/text/file/user.map"

Line in your config that allows you to map short user names to longer or other ones. The format of that text file is:

userjoe = joe "Joe Public" publicstuff

scott = scott scottb "Scott Boone" Windows

As you can surmise, the third entry (public stuff) is like an alias. Of course, doing this on Server would be VERY time consuming. I can only hope Apple sees the light and changes things for Jaguar.

Terra Soft offers Macs preinstalled with Linux. August 9, 2002 -- Terra Soft Solutions is now selling Apple Macintosh computers preloaded with Yellow Dog Linux at its Terra Soft Store . The company is offering stand-alone workstations and servers as well as clusters in Power Mac G4s, iBooks, and iMac G4s. Terra Soft it will soon offer Xserve units, but did not give a released date.

Documents to Go 5.0--no PowerPoint support for Macs. August 9, 2002 -- Denis DeLaRoca points out that the Mac versions of DataViz' recently released Documents to Go 5.0 don't support synchronizing PowerPoint to Palm devices. The PowerPoint support is limited to Windows. DeLaRoca asked DataViz about it. Here was their reply:

As for PowerPoint support for the Mac, we use technology called OLE automation in Microsoft Office to develop DocSync technology as well as SlideShow To Go. Microsoft is actively supporting and updating OLE automation for third party developers on the Windows side. However Microsoft is not doing so for the third party Mac developers. Therefore, we are unable to use the same APIs (Application Programming Interface) and methods on the Mac. Since the information on the Mac side that we do have is older and has not been updated for recent releases of Microsoft software we are unable to develop DocSync and SlideShow for the Mac. We have asked that Microsoft contact us when OLE automation is updated for third party Mac developers....

Ted Treanor
Sales and Marketing
DataViz Inc.

More on the conflict between Prosoft and SLPDA module for NetWare. August 9, 2002 -- A couple of readers commented on yesterday's reader report that the NetWare Client for Mac OS X - IP Edition doesn't work with Novell servers running SLPDA.nlm. Jason Froikin says it's not needed:

In my previous job, part of my responsibilities was to take care of the NetWare Server, and because it got some heavy use, to pare the loaded NLM's down to the minimum.

I just thought I would mention that I never used SLPDA.NLM, and never needed it. The NetWare admin who claims to require it may not be knowledgeable enough to remove it.

Richard Jenkins also says SLPDA isn't necessary:

My NetWare admin didn't seem surprised by this: We run the SLPDA.nlm on our DS servers, but nobody mounts those drives. Users mount drives on the user servers, not the directory services and top-of-tree servers.

Dantz releases Retrospect 6.0 for Windows. August 9, 2002 -- Dantz Development announced Retrospect 6.0 for Windows, the PC version of its cross-platform backup software. The software comes in three versions: Single Server (US $699) for unlimited Windows and Mac OS clients; Multi Server (US $1,099), which adds the ability to back up multiple servers, including Mac OS X Server, Red Hat Linux, Sun Solaris, and SunOS; Retrospect Professional (US $129) - For the home and home office. New features in Retrospect 6 for Windows:

Network backup of two additional clients in the home (Professional) version.  

TIP: Win client accessing OS X Server: use the "short name." August 8, 2002 -- John Engelke sent the answer to the problem of Windows clients not being unable to log onto Mac OS X (as described on our Mac OS X Server Report page). The answer is that Windows client must log in with a User name that matches the user Short Name as defined in Mac OS X Server. Engelke writes:

The problem where users can not log in using SMB is documented in an Apple Knowledge Base article 106561. The cryptic error message "dsAuthMethodStandard:dsAuthSMBLMKey" means the full user name is incorrectly being used. Apple specifically instructs users to only use the user's "short name" when logging in from a Windows client. For instance, if the name is "Turkey Foo" and the short name is "turkeyfo" then only "turkeyfo" may be used. The article does not specifically mention this error but takes care of it.

More suggestions for Win 2000 SP3 problem with VPC. August 8, 2002 -- We've received some more suggestions for dealing with the problem with Service Pack 3 preventing Windows 2000 from booting in Virtual PC. (Several readers have previously reported that the problem also occurs on real PC hardware, and that Microsoft is aware of the problem.) Readers have been reporting that multiple shutdowns and restarts of the virtual PC fixes the problem, but a reader today said that the fix was only temporary.

Rich White suggests these as alternative solutions:

I've tried the following several times with repeated success:

I changed VPC's Foreground CPU usage (found under Preferences...) to "High" and booted into Windows 2000 SP3 just fine. I then restarted and tried with CPU usage set one notch lower and it didn't work (same error message as before). Changing it back to the highest setting fixed it again. It must be some kind of timing issue...

Also, trying to boot while VPC was in the background resulted in the same error even though Background CPU usage was set to "High".

My setup is: PowerMac G4/867, VPC 5.0.4, OS X 10.1.5

An anonymous reader suggests these strategies:

  1. Booting into safe mode may work. it worked for me with windows 2000 advanced server demo.

  2. I was able to replace the msgina.dll from safe mode by renaming it and then copying one from another temporary installation of the demo CD. you may be able to extract it from a file on the CD but I didn't try that.

  3. If you can boot up from the windows 2000 pro CD you can enter console mode and repair the system that way.

  4. Replacing msgina.dll allowed me to boot into ms Windows as usual. I would sometimes get errors messages indicating that a program was not responding when I tried to shutdown. this would sometimes be more than one program. I don't remember if they were the same programs when it occurred. I don't know if it was related my replacing msgina.dll. Reinstalled SP3 after replacing msgina.dll and so far no ill effects, but I haven't used extensively.

Ken Porter says the multiple restarts fixed the problem only temporarily:

I also experienced the problem with the Windows 2000 SP3 and VPC 5.0.4, Build #2404. My Windows machine is configured with undoable drives.

I tried the reboot process as some had suggested and amazingly it worked. After each msgina.dll error, I went to the Virtual PC list window, and used the "Shut Down..." button to kill the Windows machine. I selected the "Turned Off" option and the "Carry forward undoable changes" options and then hit the Turn Off button. I then shutdown the VPC program, and restarted it and the Windows machine. It took about 4 or maybe 5 attempts before I got the Alt-Cntrl-Del dialog and was able to log into the Windows machine.

A couple of times on startup, the Windows machine did a chkdsk probably because of the way I turned off the PC, but I don't know if that did anything to fix the problem.

So, after poking around my Windows machine a bit, I shut it down, committed the changes to disk, and then shutdown VPC. I then restarted VPC, started the Windows machine and bomb, I got the msgina.dll error again! Argh!

Steve Gilmore, who previously reported that he did not see the problem, notes that he used his own version of Windows:

Well, one additional thing about my setup: my Virtual PC came with Windows 98; the Windows 2000 was a separate install of Win2K (not a Connectix "OS Pack" but a shrink-wrapped retail copy of Windows 2000 Professional).

More on USB HASP dongle and VPC. August 8, 2002 -- Eric Sohn confirms our previous report that the HASP USB dongle doesn't work with VPC 5:

Tried it first with Win XP Home, now with Win 98. No dice. Connectix has been no help. Will try to get a VPC 3 copy, because I have *one* lousy application which needs USB HASP support.

Our previous report noted that the dongle did work in VPC 3, but not in versions 4 and 5.

NetWare IP for Mac X client doesn't work with SLPDA. August 8, 2002 -- Randall York responded to our previous coverage of the Prosoft NetWare Client for Mac OS X - IP Edition.

Caveat: In order for the IP client to work, the Novell servers can NOT be running SLPDA.nlm. I am able to log in, but cannot mount any drives. This is noted by ProSoft, but there is no work around. I am told by my NetWare Administrator that SLPDA is necessary and cannot be taken off.

If you've seen this problem, or have any other feedback concerning the new OS X client, please let us know.

Apple releases AirPort Base Station Firmware 4.0.6 adds Jaguar features. August 8, 2002 -- Apple has released AirPort Base Station Firmware 4.0.6, a software update to its wireless access point hardware. This new version adds compatibility with Rendezvous, a technology in the upcoming Mac OS X 10.2 (Jaguar) that enables IP-based devices to find each other and to self-configure. However, Apple says the update will not be necessary when you run the AirPort Admin Utility from Mac OS X 10.2 -- apparently, the Jaguar Admin Utility automatically installs the firmware update. Apple lists the new features:

Solutions update: new terminal emulator for OS X. August 8, 2002 -- We've added Ericom Software's PowerTerm Interconnect (US $149), a 3270 and 5250 mainframe terminal emulator for Mac OS X, to our list of terminal emulators for Mac on our Network Solutions page. Features includes customizable function keys, multiple concurrent sessions, menu bar, scalable and selectable fonts, FTP client, and scripting. The Mac OS X version was released last April (see also this press release).

(Thanks to Kevin Montera for this tip.)

August drops prices for ODBC software for Mac, Linux, Win. August 8, 2002 -- August Software today announced that it is cutting prices for its ODBC Router database connectivity solutions for Macintosh, Linux and Windows. A ten-user version is now US $499, down from US $999. An unlimited-user version is now $999, down from $2319.

Cross-platform menu utility for FileMaker Pro for Win and Mac. August 8, 2002 -- Dacons International has released of a cross-platform version of MenuControl 1.5 for FileMaker Pro for Windows, Mac OS 8/9 and Mac OS X. The FileMaker plugin can create menus, menu items, and submenus that change according to user, and make use of keyboard shortcuts.

Recent News

VPC problem with Win 2000 SP3 verified:
Some see it on real PCs; multiple restarts sometimes help. August 6, 2002 -- We've had a large number of responses to yesterday's report of Service Pack 3 preventing Windows 2000 from booting in Virtual PC. From these messages, we can identify several trends:

There is also a lack of consistency in other ways. For instance, one reader could find no fix, then tried installing SP3 on a backup version of his VPC disk image. On this second try, the problem was not present.

We've published 14 of the reader reports we received on our Virtual PC 5 Report page. We've organized these into 5 categories:

If you can add anything to this discussion--particularly if you've seen the problem in real PC hardware -- please let us know.

Reader says Mac clients hang with Win 2000 Server upgrade to SP3. August 6, 2002 -- Albert Mowatt reports that after upgrading Windows 2000 Server to Service Pack 3, Mac OS 9 clients are crashing:

I have a Mac/PC shop. After upgrading to SP3 over the weekend I had my production department watch for problems. Half are running 9.2.1, the other half are running 9.2.2. The people on 9.2.1 are hanging and freezing mostly in Quark (4.11) and the people in 9.2.2 are hanging and freezing mostly in Photoshop (5.5) but the problems are shared in-between them. I know SP3 applied the permissioning hotfix see [Q320215 -Mac Permission explained-MSKB ] and I have found permissioning to be a problem.

If you've you've seen this problem, please let us know.

Reader problem with NetWare IP for Mac OS X. August 6, 2002 -- Bernard Merindol reports a problem with international character with Prosoft's NetWare Client for Mac OS X:

I had purchased the beta version of NetWare Client for Mac OS X IP Edition. After I installed the final version, it no longer works with international characters, such as " é,à ,è ..".

I work in France and use characters with accent marks. I have notified Prosoft Engineering of the problem, but have not yet received an answer.

If you've you've seen this problem, please let us know.

Documents To Go 5.0 adds PowerPoint editing to Palm. August 5, 2002 -- Yesterday DataViz announced Documents To Go Premium Edition 5.0 (US $69.95; upgrades start at US S29.95), a major new version of the software that enables Palm OS handheld devices to read and edit Mac and Windows files. The new version lets you create and edit PowerPoint presentations on the handheld device. (This is in addition to the Word and Excel support of previous versions.) Other features include a new handheld word processor and support for high-resolution screen displays. There is also a Standard Edition ($US 49.95) that includes only Word and Excel functionality. Documents to Go is available in Mac and Windows versions in English, French, Italian, German, and Spanish versions.

QuickBooks to come to Mac OS X. August 6, 2002 -- Intuit announced that it will deliver a Mac version of QuickBooks Financial Software Pro Edition 5.0 in early 2003. It will be a carbon application that runs natively in Mac OS X and in Mac OS 9. Intuit also committed to releasing a new version of QuickBooks for Mac "on approximately an annual basis." QuickBooks is financial software for small business. The last Mac version was QuickBooks Pro 4.0 for Mac, which has not been available for several years, though the Intuit still supports.

Reader report: Win 2000 SP3 breaks VPC. August 5, 2002 -- After installing the new Windows 2000 Service Pack 3 in Virtual PC 5.0.3, Tim Daniels can no longer boot Windows. He does have a theory:

I installed Windows 2000 Service Pack 3 on my Virtual PC Windows 2000 machine and am no longer able to boot Windows. I get a "User Interface Failure" error that states "The Logon User Interface DLL msgina.dll failed to load. Contact your system administrator to replace the DLL, or restore the original DLL." The only choice is a button to restart the computer.

Microsoft support has a knowledge base article (Q164486) that might shed some light on the problem. It does not reference Windows 2000, but rather NT 3 and 4. The issue is that "Winlogon may fail if third-party gina.dll file is missing or corrupted."

I wonder if Virtual PC Additions replaces the msgina.dll? If so, possibly the Service Pack 3 installer removes the DLL, causing the machine to be unable to boot. There doesn't seem to be any mention of this issue on the Connectix support site. The problem is that I cannot reinstall the additions, because Windows 2000 won't boot.

My configuration is as follows:

Macintosh G4 800/MP, 768 MB RAM, OS X 10.1.5
Virtual PC 5.0.3
Windows 2000 virtual machine, 128 MB RAM, Windows 2000 (5.00.2195, Service Pack 2)

If you've you've seen this problem, please let us know.

Another suggestion for Win clients not connecting to OS X Server. August 5, 2002 -- Tim McManus has a general suggestion for problems with Windows clients connecting to Mac OS X Server:

Here's a simple trick that should do the trick. I lost power this evening and was updating OS X Server this past week. Every time I restarted the machine, Windows machine could not connect. This solved the problem:

In the server Admin software, stop and restart Windows services. It should work like a charm. I haven't tried to figure out what is causing the problem, but just doing that seems to fix the problem. Works for me. I am running a WORKGROUP and the machine is the primary WINS machine for the WORKGROUP.

Fixes for Win clients create files w/o group permission on OS X server. August 5, 2002 -- A pair of readers (Kevin Pedersen and Dave Pooser) note that Apple Knowledge Base article 106570 solves a problem with Windows 2000 clients on OS X Server making files that other users can't modify.

Kevin Pedersen also finds that Mac OS X 10.1.3 has a positive effect:

I've found that since upgrading to OS X 10.1.3 the smb.conf file can be left unlocked (sudo chflags nouchg /etc/smb.conf) and Server Admin won't muck with it anymore.

Dave Pooser also added this tip:

here's a way to map other names to the user shortname so you can still log into Windows as "John Doe" instead of "johndoe" but authenticate to the server. The explanation:

1) Go to /etc/smb.conf and add the line

username map = /Library/Samba/users.map

In the [global] setting. If you're like most of us, you've already locked that file in fixing the group-witeable bug; if not, you'll need to lock the file or it will get gorked every time you use the Server Admin WindowsServices fix (see Kbase article 106570 for details).

2) Then, in /Library/Samba/ create a users.map file using your text editor of choice. The format is

shortname = "Windows Username"

i.e.:

bsmith = "Bob Smith"

Also note that you can map one shortname to multiple long names. When you're done, lock the file per the instructions in Kbase article 106570. You will lose the ability to configure Windows service settings from Server Admin, but you'll lose that when you address the group-writeable bug anyway.

For previous reports about Windows clients and Mac OS X Server, see our Mac OS X Server Reports page.

Analyst says Apple will switch to Intel. August 5, 2002 -- A CNET story quotes an analyst as predicting that Apple will drop the PowerPC processor and switch to Intel processor within 2 to for years.

Apple releases security update for OS X, OS X Server. August 5, 2002 -- Last Friday, Apple released Security Update 2002-08-02 for Mac OS X and Mac OS X Server. Apple describes the update:

Security Update 2002-08-02 includes the following updated components which provide increased security to prevent unauthorized access to applications, servers, and the operating system. Apache v1.3.26 OpenSSH v3.4p1 OpenSSL v0.9.6e SunRPC mod_ssl v2.8.10

New Macs to end dual-boot ability? August 5, 2002 -- eWeek reports that new round of Mac models to be released in the near future will no longer have the ability to boot into Mac OS 9. The could still run OS X Classic, but would cut of compatibility with OS 9 applications that don't run in Classic.

New MacWindows report page: Mac OS X Server Cross-platform Issues. August 2, 2002 -- We created a new report page, Mac OS X Server Cross-platform Issues, which deals with issues with Apple's server and Windows clients and servers. We've moved some of our previous reports to this page, including this week's discussion of the Windows client authentication problem.

If you have anything to contribute to this page, we'd like to hear from you.

(We've also updated the MacWindows Site Map page.)

Sun: "No partnership with Apple on StarOffice." August 2, 2002 -- Sun Microsystems made its strongest denial to date regarding a possible version of StarOffice for Mac OS X. CNET quoted a Sun official saying "Sun does not have a partnership with Apple Computer to develop StarOffice for Mac OS X." This is the same official that told CNET on July 26 that there was such a partnership. However, a Sun FAQ says there will be no StarOffice for Mac:

The StarOffice suite is not available on the Mac OS and Sun has no plans to market a Mac version of StarOffice software.

This is similar to what OpenOffice.org has been saying at its web site:

Sun will not bring to market a StarOffice for Mac OS X.

The CNET story suggests that there may be some tension between Sun and OpenOffice.org, which produced an open source version of StarOffice called OpenOffice, and which recently announced that it is working on a Mac OS X version of OpenOffice. However, OpenOffice.org says that a release version for OS X version is still to far away to even predict:

Although we recently reached our first milestone build, progress on the Mac OS X port has been slow. At this time it's not feasible to estimate the amount of time it will take to complete the port.

New web page for Windows 2000 SP3. August 2, 2002 -- Yesterday, Microsoft posted a new web page that describes and lets you download Windows 2000 Service Pack 3. The page includes useful information and links, include a link to a Service Pack 3 Installation and Deployment Guide. Earlier this week we reported that Microsoft had released the upgrade to preferred customers. Yesterday's posting of the new web page is intended for all customers.

If you've installed Win 2000 SP3, please let us know if there are any effects (positive or negative) on Mac clients.

Reader verifies tip regarding Win clients, Mac OS X Server. August 2, 2002 -- Eric Likness concurs with one of yesterday's reader suggestions regarding the authentication problem with Windows clients and OS X Server:

I concur with John Schumacher's thought that the Windows client is sending username and password over the network as soon as you try to connect to the volume from Windows. This is what I've seen 'exactly' on AppleShare IP 6.X every since it first started shipping. It was only by accident that I discovered that the Win98/95 Microsoft Networking login (which we never used since we had no NT Domain or NT servers to connect to) is the key to connecting to AppleShare IP over SMB. Once I synchronized the Microsoft Networking login with the AppleShare IP login, I would merely double-click to connect to the Drive after mapping it to a free drive letter on Win95/Win98. My guess is this mechanism is still the one being used under the Samba based SMB infrastructure within OS X server.

Medical Billing Circle 6.8. August 2, 2002 -- Silvamber Software is now shipping Medical Billing Circle 6.8, medical office software for Windows and Mac OS 9.x.(US $1290). There is also a version for 4D Server (US $960). The new version can produce electronic claims submissions is standard medical format.

TIP: Suggestion for Win clients and Mac OS X servers. August 1, 2002 --Craig Moritz had the authentication problem with Windows clients and OS X Server. He called Apple tech support, and received an answer that works:

Regarding OS X Server 10.1.3 and Win 2000/XP clients not working: It applies to all Windows machines but 2000/XP was my last hurdle this week. I broke down and called Apple support. The solution for Win XP/2000 connecting appears to be to make sure the Owner of the folder is a member of the Group that accesses the folder also. I made the Win 2000 user the Owner of a test folder with all other other options off and was able to get in. I then went back and made the Win 2000 user the Owner of the folders that he needed to get into as a member of the Groups. No more problems.

So after three days of getting OS X Server 10.1 to work with OS 9, OS X, Win 98, Win ME and now Win 2000/XP, here are my suggestions:

1: Insure that "Encrypt Windows Passwords with Authentication Manager" is selected when installing or after the fact as stated previously.

2. Make everyone changes their login to the 8 letter "short names" that are setup under the Users and Groups.

3. Double check the Permissions on the shared folders by using Get Info on the hard drive shared folders. They should be the same as set through the share points. Change manually if not correct.

4. Insure that the folder Owner and access Group in Privileges contain the same person as noted above. If that does not work, make the Win 2000/XP user the Owner of the folder. This does not appear to affect any other OS's just NT based.

John Schumacher also solved the problem with a similar solution:

I have seen the same log entries as are quoted in July 12 posting. We have had this problem on some but not all of our Windows clients. Our problems ceased after creating user accounts on the local (offending) Windows clients with the same username and password as the Mac OS X server account. Our impression was that for whatever reason the username and password that were used to access the Windows client workstation were being sent to the Mac OS X server.

URL for Windows 2000 SP3. August 1, 2002 --Steve Maser sent us a URL for Microsoft Windows 2000 Service Pack 3. He has tried it with success:

I did and have installed it in my Virtual PC 5 Win2K hard disk. No problems here.

NOTE: It's also available here, along with information on the release.

TIP: ports numbers for VNC cross-platform remote control. August 1, 2002 -- A reader responded to yesterday's question about what ports to active to get ATT Cambridge's VNC remote control software to work through firewalls. Jason Bartlett offers this advice:

I believe that VNC runs on ports 5500 TCP outbound and 5900 TCP inbound

Sun says StarOffice for MacOS X not planned. August 1, 2002 -- Stories by Infoworld and Newsfactor.com claim that Sun does not have plans to port its StarOffice office suite to Mac OS X, as was reported by CNET. The CNET story quotes a Sun official as saying a plan for StarOffice for OS X is 30 days away. Yesterday, we reported that Apple told us that it was providing aid to Sun, but only as much as Apple provides to other developers. We've also previously report that OpenOffice.org is working on an OS X port of OpenOffice, the open source (and unsupported) version of StarOffice.

July 2002

Microsoft releases Windows 2000 Service Pack 3 update. July 31, 2002 -- CNET reports that Microsoft released Windows 2000 Service Pack 3 to preferred customers yesterday. Service Pac 3 is the first major upgrade to Windows 2000 in over a year, and will include versions for the Server and Professional versions.

Apple clarifies its role in StarOffice port. July 31, 2002 -- Apple representatives told MacWindows that, as CNET recently reported, Apple is cooperating with Sun in porting Sun's StarOffice to Mac OS X. However, Apple spokesman Bill Evans said that Apple's role in the project is no more than the help it gives other developers to port software to Mac OS X. "We do work with Sun, just as we work with Microsoft and other developers," said Evans. "We also work with small software companies and the open source community." CNET's July 26 story was the first indication the public has had that Sun was porting StarOffice to OS X.

Firewall issues with VNC remote control software. July 31, 2002 -- Ryan Loesch is using VNC from ATT Labs Cambridge to do the opposite of what people do with Citrix or MS Terminal Server. He is using a Windows PC to control Mac OS X. (This is also possible with Netopia's Timbuktu. However, VNC is free remote control software.) Loesch writes:

Recently I have begun experimenting with VNC for OS X (OSXvnc) and I have found a Java/webserver version that you can dump into Apache and voila! you can access your OS X desktop via a Wintel Web Browser. However, I've run into some frustrating issues getting around firewalls and the appropriate ports to activate, etc.

If you've seen this problem, or would like to share an experience with VNC, please let us know.

Another reader has authentication problem with Win clients, OS X Server. July 31, 2002 -- Todd Carson responded to our July 12 and July 18 reports of problems with Windows clients authenticating to Mac OS X Server. He has the same problem and brings up some questions:

We've encountered the same problem with Windows users authenticating to an OS X server that was mentioned in your news on July 12th. The problem suddenly appeared this morning; previously, Windows users could log in and mount shares normally, and I don't remember anything that was done to the server that could have caused this. Interestingly, before this we'd been plagued by an error 5015 in Server Admin whenever we tried to create new users or change passwords. That problem has disappeared, but now Windows users aren't being authenticated.

With regards to the update on this story posted on July 18th, which mentions NT domains, we do have an NT domain on a PDC, and the problem still occurs. Could the reader who contributed that, or anyone else, clarify what exactly needs to be done? Does the OS X Server need to somehow be made a member of the domain? Do all the Windows machines need to be members of the same domain?

If you can point us in the right direction, please let us know.

Microsoft IPSec VPN client for Win 98/ME/NT. July 31, 2002 -- We noticed that last month Microsoft posted the Microsoft L2TP/IPSec VPN Client, a free download that enables Windows 98, ME, and NT 4 to access virtual private networks using the IPSec protocol, which is more secure than Microsoft's PPTP. Windows 2000 and Windows XP come with IPSec built in.

Move2Mac to help with migrations; Detto will partner with Aladdin Systems. July 30, 2002 -- Detto Techonologies has announced that it will ship software called Move2Mac 1.0. (US $60) in the fall. The software is intended to help move files and settings from a Windows PC to a Macintosh running Mac OS X.

The company already sells a similar product, IntelliMover (from US $40-60), software for Windows that helps users move from one PC to another. It moves files, configuration settings, preferences, e-mail messages, and other information from one machine to another.

Detto and Aladdin Systems yesterday announced a partnership to "offer PC and Macintosh communications solutions." Aladdin is the top maker of cross-platform compression/encoding software for Mac and Windows.

TIP: Incorrect mapping on Citrix Mac OS X Client. July 30, 2002 -- Paul Crawford noticed one more issue with the Citrix ICA Client for Mac OS X Technology Preview and a workaround:

Just one more thing, it appears that Citrix has incorrectly mapped the "Alt" (Option on the Mac) key. I often use "Alt +F11" to go the VBA editor in Excel. Doing this causes Excel to hang. I also noticed that when logging into Novell, "Alt+K" did not check "Workstation only."

Communigate Pro server to support Outlook client calendaring. July 30, 2002 -- A ZDnet story delivers an analsys of Stalker Software's plans to deliver a version of the Commingate Pro e-mail/messaging server that will support MS Outlook clients for calendaring. (See also this PDF paper at Stalker.com.) Stalker plans to deliver the new version next month. Comminigate Pro is a cross-platform server that runs on a number of operating systems, including Windows 95/98/NT/2000, Mac OS X, Linux, Sun Solaris, and other Unix systems.

Prosoft ships NetWare Client for Mac OS X. July 30 , 2002 -- Prosoft Engineering is now selling NetWare Client for Mac OS X - IP Edition (US $149), a new client that can authenticate to NetWare 5 and 6 servers over IP and participate in native NCP file sharing and NetWare Directory Services (NDS) browsing, without having a NetWare Loadable Module (NLM) running on the server. The new client will also supports RSA secure login using NDS. Prosoft says the users can interact with the graphics users interface and a command line. (We've added NetWare Client for Mac OS X to the product listings on our Network Solutions page.

If you'd like to share your experiences of the new software, please let us know.

Apple and Sun team to port StarOffice to Mac OS X. July 29, 2002 -- CNET reports that Sun and Apple work together to port StarOffice to Mac OS X. StarOffice is Sun's under-$100 office suite for Windows, Linux, and Sun Solaris. (See CNET review of StarOffice.) Last week, OpenOffice.org released a developer (preview) version of OpenOffice 1.0 for Mac OS X. OpenOffice is an open source version of StarOffice, which is commercial software with tech support from Sun. A shipping version of StarOffice for OS X would likely ship before OpenOffice, as the latter relies on volunteers to do the port and is looking for developers to join the project. The CNET story says the final version could be released next year.

This news comes at a time when Microsoft and Apple are feuding in the press over Microsoft Office X. Microsoft is blaming Apple for Office X sales that are less than half of what the company expected. Microsoft has been saying that Apple has been putting to much advertising effort into promoting iPod and not enough in promoting Mac OS X. Apple says that low sales of Office X are caused by the $500 price tag for the Microsoft suite.

More on Citrix Client for OS X: fix for error 51 and positive comparisons to MS RDC. July 29, 2002 -- After Friday's initial negative reports on the new Citrix ICA Client for Mac OS X Technology Preview, a number of readers have written with positive experiences. Two readers wrote with a fix for an error 51 problem. Several readers reported that this prerelease software compares favorably with the Microsoft Remote Desktop Connection client in terms of performance and features, including the ability to connect to multiple servers.

David Dickinson has a fix for the error 51 problem we reported:

I also had the error 51 when using the new Citrix ICA client. I was able to fix it by choosing 'Custom' under Network Protocol on the Network Connection tab in the client editor window. Choose TCP/IP instead of the default of TCP/IP + HTTP.

Paul Crawford verified the fix, but found some other shortcomings:

I tried this new client yesterday and had the same problem (error 51) as two of your readers. But I also found the solution. Simply change the Network Protocol from "TCP/IP + HTTP" to "TCP/IP" on the Network Connection tab (you need to click on the "Custom" checkbox first). Then it works perfectly.

My only complaint was that the mouse image on the screen is not very good (about the same as on OS 9) and the scroll wheel on my MS mouse did not work (although right click worked fine). I was connected directly to our company's internal network, not remotely, but it should not make a difference if you have a VPN client as well. It is too bad that the default that Citrix chose was the wrong one for some people.

Luk Dhondt likes the Citrix client betterthan Microsoft RDC and Mystery Machine:

I'm surprised at the negative feedback you've been getting for the new Citrix OS X client. After having used both Mystery Machine and Microsoft RDC over the last couple of months, I had no problems at all using the new Citrix client, both on a LAN and a remote connection. I also found it to be quite a bit faster than RDC. Even printing to a local printer worked fine first time around, something that wasn't possible with Mystery Machine.

Jimmy Jones had an easy time setting it up, but had a problem with a window:

It took me all of 20 minutes to get the Citrix Client for Mac OS X connected, change windows resolution, and even create and start up an application only session. The only problem I have is I haven't figured out how to move the screen from the upper left corner of my display. It is stuck there and the top of the Windows Client display looks cut off.

We have additional new reports on the Citrix client, including further comparisons to MS RDC, on our Citrix Report page.

New Mac emulation discussion forum; new pages for Mac emulator projects. July 29, 2002 -- David Scherer has created a forum for help with Mac emulation on PCs. He has also created a page for the old Vmac emulator, and open source project (the old Vmac page is also available). Scherer also notes that the Basilisk II emulator is now GNU licensed and has space at sourceforge.net. (NOTE: All Mac emulators for PC emulate the old 680x0 processor. We have a list of emulators on our Operating Systems Solutions page and have reports on our Mac Emulation page.)

August Software posts updates to ODBC software. July 29, 2002 -- August Software has updated its Mac clients for ODBC Router, a Windows server-based SQL-database connectivity tool. The updates are free. (ODBC Router is US $99.)

Citrix OS X Client Tech Preview client: negative reports so far. July 26, 2002 -- Several readers wrote to say that recently released Citrix ICA Client for Mac OS X Technology Preview is still too early a release to be useful. Ty Stein reports:

Tried Citrix OSX client today, with direct LAN connection and from home via PPP dialup. Neither worked. Got either 51 error or "broken connection". Without hanging up, I immediately tried to connect with Microsoft's free (RDC) client, and, not a problem (no problem on LAN either).

So, my 2 cents, Citrix needs to work on it a bit.

Steve Maser's problem is that this version doesn't implement the security features:

I'd been waiting for this. I downloaded it, configured it, but can't get a login window.

The reason is right in the "read me" about this release:

Limitations and Known Issues
----------------------------
The following features are not implemented in this Technology Preview release:
1. The Secure Proxy feature.
2. Proxy server auto-detection.
3. SecureICA.

I need a "Secure ICA" client to connect to our servers. So close, yet so far!

Brett Pearce also can't get it to work:

Tried it out rather quickly (just created a connection file like the OS 9 one that works) and I get an "error 51" on connection.

NT Server users: upgrade to Win 2000 inevitable? July 26, 2002 -- ZDNet's Larry Seltzer says you're going to have to upgrade your Win NT Servers "one way or another." Selter compares NT to a rusting old car, but points to Microsoft's dwindling support of NT:

On January 1 of next year, Microsoft support will begin to wither away. A year later most support will be gone and they may even stop providing security fixes. A year after that--just two and a half years from now--even online support will be gone.

Alpha version of OpenOffice for Mac OS X released. July 26, 2002 -- OpenOffice.org has released an Alpha (prerelease version) of OpenOffice 1.0 for Mac OS X. OpenOffice is cross-platform, open source business office suite For Unix/Linux and Windows. This first version for Mac OS X does not yet run in the Aqua user interface, but requires that an X11 windowing system, such as the XWindows windowing system from the XFree86 project. An FAQ at OpenOffice.org says "The project is still far away from the bug-free 1.0 Final goal, but progress is being made and help is needed to get there quicker."

The Jikes Java v1.16 for Mac released. July 26, 2002 -- The Jikes Jave Compler Project has released Jikes version 1.16, which the group says is "the fastest Java complier on the Mac." Frank Carlos says of the new release:

It represents 9 months of development, 4 megs of patches (when consolidated into one unified diff) covering well over 100,000 lines of changes. Jikes is still the fastest Java compiler for the Mac and this release, according to the developer, is dedicated to geeks and the people who love them.

Aladdin-Activeworlds merger called off. July 26, 2002 -- Aladdin Systems, maker of cross-platform compression software, announced that it no longer intends to merge with Activeworlds. The merger was announced on May 6. Aladdin also announced that it is continuing to persue merger discussions with Erevu, Inc., as announced June 27.

Preview of Citrix Client for Mac OS X now available. July 25, 2002 -- Citrix has posted Citrix ICA Client for Mac OS X Technology Preview, a prerelease version of a client for Citrix MetaFrame application servers for Windows servers. This tech preview includes an Aqua graphics user interface, some security enhancements, and simpler printer configuration through the use of he Citrix Universal Printer Driver. However, as prerelease software, this version does not implement all of the intended security features. Citrix also recommends the following procedure for preventing printer problems:

When you have made an ICA connection open the Windows Start menu and choose Settings > Printers. Double click the printer called Client\Macintosh ICA Client#\Mac Printer in the printer list, then choose Printer > Properties. Click the Advanced tab and in the Driver drop-down list choose either the Citrix PCL4 Universal Driver or the HP LaserJet Series II printer driver.

As always, we're interested in your experiences with this new Cirtix client.

(For previous reports regarding Citrix clients and clones, see our Citrix Special Report page.)

VPC 4 and 5 conflict with dongle. July 25, 2002 -- Virtual PC has never done well with hardware dongles -- devices used by some Windows software manufacture to make sure that purchased software isn't used by people other than the owner. However, Olivier Caputo reports that while the HASP USB dongle from Aladdin Knowledge Systems (no relation to the Aladdin Systems of StuffIt fame) does not work with Virtual PC 4 and 5, it does work with Virtual PC 3.

I have no problem with VPC 3, but with VPC 4 and 5, it is impossible for me to use software which is dongle-protected ( by the Aladdin USB HASP product).

I already had a contact with Aladdin tech support that finally said USB Hasp keys are unsupported [on Virtual PC].

If you've seen this behavior, please let us know.

A Better Finder 4.8 updates file-renaming tool. July 25, 2002 -- Publicspace.net has released A Better Finder Rename 4.8 (US $15), the latest version of the contextual menu plugin for Mac OS 9 and OS X that allows for the quick renaming of files. It can be used to make the file names of Mac files usable on Windows. Among the new feature are the ability to rename a file with it's modification or creation date and the removal of characters at the end of a file name.

GoToMyPC: control a PC with a Mac over the Internet. July 24, 2002 -- GoToMyPC from Expertcity is a cross-platform, web based remote control system that lets a Mac, Windows, or Linux/Unix user control a PC and it's software over the Internet. (It does not let Windows users control a Mac.) Unlike products such as Timbuktu, GoToMyPC is a web-based subscription service (US $15 per month) that comes with software that installs on the host PC. User can access the host PC by logging in through a web browser. (A PC Magazine review describes how it works.) GoToMyPC works through firewalls without requiring configuring or opening ports or open ports.

We've updated the listings of cross-platform remote control/application server solutions on our Operating System Solutions page.

Apple releases Xserve Update 1.0 for Mac OS X. July 24, 2002 -- Apple has posted Xserve Update 1.0 for Mac OS X (a free download) for its server hardware platform. Apple describes the update:

Xserve Update 1.0 provides updates and enhancements to the serial port, ATA hard disk drivers, server assistant, and server monitoring functions of Xserve.

FastTrack 8.0--cross-platform project management comes to OS X, Win XP. July 24, 2002 -- AEC Software's FastTrack Schedule 8.0 (US $299) for Windows and Mac OS is a major makeover of the project management software. This is the first version to natively support Mac OS X, and there are Aqua and Luna interfaces for Mac OS X and Windows XP. Among the many new features are support for additional Windows and Mac graphics formats, the ability to save files as templates, and increased performance.

IOGEAR unveils pocket-sized KVM switch. July 24, 2002 -- Yesterday IOGEAR introduced the MiniView Micro (US $50), a KVM (keyboard, video, mouse) switch that allows you to use a single keyboard, monitor and mouse with two computers, Mac, PC or both. At 2.5" x 2.25" x 0.875", the MiniView micro is the smallest KVM switch on the market, according to IOGEAR.

A theory on the problem of Word 2001 and extra network activity. July 24, 2002 -- Paul Gorski sent us his experiences with (and theory about) the problem with Word 2001 and MacOS 9.2.2 creating constant network activity. He believes there is a bug in the OS 9.x AppleShare client:

I've been experiencing the same problem for six months, just after server permissions were changed on the Mac volume on our NT 4 server. In addition to the network activity, Word is creating, but not deleting, invisible temporary Word Work files in the directory of the open file.

Selecting files to open from Word's own recent documents actually opens the temporary files, leading to all sorts of data loss. There have been similar problems reported in Word, but usually only in regards to local files on local workstations, and not networked documents.

The network activity increases with the increased number of improperly closed/deleted Word Work files. Some users have Norton antivirus examining all activity and or opened files, only complicating the issue. (Increasing traffic as NAV examines these open files on the server.)

I've found that the Read/Write access to the Mac volume and the subfolders does not match. (Get Info...Sharing reports No WRITE access to the Mac volume, even we can actually Write to it.) And just this evening we are trying to resolve this problem. I will let you know how it comes out.

If I mount the NT 4 server volumes with DAVE and open the Word files through that connection, network activity is light, and no problem with temporary files occurs.

Also, if I mount the Mac volume on the NT 4 server through MacOS X 10.1.15 and open the Word documents through Word 2001 and Classic 9.2.2, the problems do not occur.

Leads me to believe there is a problem with the AppleShare client for MacOS 9.x with the NT/2000 server.

If you agree, or have your own theory, please let us know.

News Analysis:
What justifies the OS X 10.2 price? Could be cross-platform networking.

by John Rizzo

July 23, 2002 -- Mac OS X 10.2 (a.k.a. "Jaguar") promises cross-platform features that Mac network users have long wished for -- a built-in virtual private network client, SMB browsing, and Active Directory support without the need for a Mac server. These features have the ability to ease Apple's entry into businesses and to help keep Macs in education. These are features that can put teeth into Apple's switchers campaign and push Mac OS 9 users to upgrade to Mac OS X.

Yet, at last week's Macworld Expo, none of these major new features were demonstrated at the Steve Jobs keynote address or at the Apple booth on the show floor. (There are also no sign of the much-anticipated Power Mac G5 -- professional users' Power Macs were hidden in a corner of the Apple booth.) In fact, the most exciting cross-platform announcement of the week came from Microsoft, the free Remote Desktop Connection client for Mac OS X.

Instead, the Apple booth was filled with iPods and digital video cameras, and Steve Jobs waxed hyperbolically about new chat software and connecting to digital wireless phones.

Part of the reason for the lack of focus on cross-platform networking is that Macworld Expo is Apple's consumer show. Apple typically trots out its professional goodies at the Seybold Conference, which will be next held from September 9-through-12 in San Francisco. (If we don't hear any news of a Power Mac G5 by then, it's time to wonder if Motorola's $2.3 billion loss last quarter is affecting Apple.)

Still, the complete absence of Jaguar's new cross-platform features from Expo does seem like a loss of a marketing opportunity for Apple, since it is these features that may justify the $129 upgrade price of Mac OS X 10.2. Microsoft seems to be thinking along these lines. Last week Microsoft criticized Apple for putting more marketing effort behind iPod than Mac OS X. Microsoft, unhappy that it has sold only 300,000 copies of Office X, feels that Mac OS X's 10 percent adoption rate by Mac users is not high enough. This at a time when pundits around the net wonder if the lack of an upgrade price for 10.2 going to further slow the adoption rate of Mac OS X.

Yet, Apple is following Microsoft's lead with the full-priced upgrade. With Windows XP, Microsoft raised the cost of an upgrade by as much as 107 percent. Yet the new corporate licensing scheme help net Microsoft a 10 percent gain in revenues in the forth quarter. At a time when Intel is laying off workers and most PC companies are showing a loss, Apple is looking for new ways to stay profitable without raising hardware prices. Hence, the fact that QuickTime 6 doesn't include MPEG-2 playback -- that's $19.95 extra. iPods for Windows shows that Apple can no longer afford the line that only a Mac can be a digital hub.

The most controversial new profit center among the Mac faithful was the transformation of the free iTools e-mail and web space service into the $100/year .Mac subscription. Steve Jobs explained this by saying "times have changed." He's right about that. A CNET story from the McKinsey Quarterly predicts that software sales will remain soft for a good many years to come. "Over the next three to five years, fewer software upgrades and the near saturation of the consumer and, especially, the business markets could push growth below what it was before 1995." Given these realities of the economy, .Mac is a logical move for Apple.

But will Mac OS X 10.2 be worth paying $129 for users? If all we were getting were things like Sherlock 3, iChat, and the promise of Rendezvous appearing in future peripheral products, probably not. For users on cross-platform networks, the answer is most likely yes. For users who already paid for these features through products like DAVE and DigiTunnel, the choice is less clear.

TIP: Increase SMB performance with smaller block size on Win drive. July 23, 2002 --Harry Werkman sent in a tip about decreasing the cluster (or block) size on a Windows drive to increase the performance of a Mac OS X access to the drive via SMB file sharing:

The cluster size (block size) assigned to a Windows drive/partition can also affect the perceived I/O performance of SMB mounted drives from MacOS X. I had done a FAT32 to NTFS conversion (using the CONVERT command) on my Windows XP system and noticed that the cluster size had gone from 4096 bytes to 512 bytes. This resulted in a lot more disk 'thrashing' when writing to the partition. To convert back to a 'reasonable' cluster size for NTFS I had to jump multiple hoops.

  1. Using the two disk floppy boot into Partition Magic 7

  2. Select the affected partition on the relevant disk and convert from NTFS to FAT32

  3. Reboot into Windows

  4. Using a DOS command window I had to use the COMPACT command to expand windows compresses files

  5. Then using Partition Magic 7 I had to increase the cluster size (say to 16Kb)

NOTE: If you use the CONVERT command on the recently converted NTFS to FAT32 partition the cluster size goes back to 512 bytes.

We would add that while a bigger cluster (or block) size makes a drive faster, the tradeoff is that it will also make the drive less efficient in storing data (that is, larger a cluster size wastes more space, particularly with a lot of small files).

Readers temper reaction to Microsoft RDC. July 23, 2002 -- After last week's rave reader reviews about Microsoft's new (free) Remote Desktop Connection, a couple of readers added some comments about the flip side. John Byrne points out a sensitivity to the quality of the connection:

I am still VERY pleased, but an update.

The client seems to be very sensitive about the quality of the connection. I've installed it at home, my Mac is on a network with a comcast online pipe to the Internet. The client seems to lose it's connection (requiring a relaunch of the app) too frequently compared to the other clients out there. It will just suddenly report connection lost. Note that it is speculation on my part that the connectivity quality is the issue. I plan to try using other bandwidth settings (I have it set to 128kps, which is the max up my cable connection supports) and see if that improves things. The Mac at my office getting the excellent results is essentially the same system software, but connected to a 100mb LAN. After ~11 hours on that yesterday I did not lose the connection even a single time.

I have also had at least 3 RDP client program crashes this morning on my home machine and have sent the console logs to Microsoft and Apple. Don't know yet if this is a more serious form of the connection drop or not. I did not have a single crash on my office Mac.

Bryce Steiner still prefers Virtual Network Computing (VNC), which is also free, but requires installing software on both computers:

I tried the Microsoft Remote Desktop Connection software. It worked ok, but it logged the person out on the computer and it changed the resolution from what I had it on the XP machine, also the colors supported seem to be only 256. Maybe I'm missing something in RDC, but I like VNC much better. It supports a lot more Operating Systems, better color, multiple connections, and native resolutions. The VNC client and server is native to every OS that I know of.

Dragon SpeakingNaturally not compatible with VPC. July 23, 2002 -- Dean Beck-Stewart asked ScanSoft if the speech recognition program Dragon SpeakingNaturally was compatible with Virtual PC. He was told it was not:

Thank you for contacting ScanSoft Customer Service.

Dragon NaturallySpeaking is not compatible with the Virtual PC by Connectix. Please let us know if we can be of any further assistance.

Kind regards,
Dave
ScanSoft Customer Service

We've added Dragon NaturallySpeaking to our Virtual PC Software Conflicts page.(If you know of a Windows app that doesn't run in VPC that isn't on our list, please let us know.)

PrintMagic, now also is available for Windows and Virtual PC. July 23, 2002 -- Steve Becker has released PrintMagic 1.0 for Windows and Virtual PC (US $25), a Windows version of his Macintosh printing utility that is aimed at reducing the usage of printer ink, toner, and paper, as well as simplify printing with features such as drag and drop printing of selected text. The new version can be used in Windows on a PC or from within VPC on a Mac.

Microsoft recalls Palm syncing for Entourage X due to technical issues. July 23, 2002 -- Microsoft has temporarily removed the Palm syncing update for Entourage X from its web site due to unidentified problems. Microsoft released the software on July 15, which for the first time enabled Entourage users to transfer calendar information, tasks, contacts and notes between Entourage X and Palm.

Workaround for Word 2001 problem no help for reader. July 23, 2002 -- Mark Read reports that the suggested workaround for the problem of Word 2001 causing a continuous stream of network traffic didn't work for him. Only July 17, a reader reported that turning off Mac OS 9.2's "recently used files" option fix the problem. (Read was the first person to report the problem.)

Apple BlueTooth Tech Preview 2.1 now available. July 19, 2002 -- Yesterday Apple posted BlueTooth Technology Preview 2.1, the latest prerelease version of the Mac OS X software that enables you the Mac to locate and wirelessly connect to BlueTooth-compatible peripherals such as Palm handheld devices or mobile phones. The new version adds support for other devices besides phones.

More positive feedback on MS Remote Desktop Client. July 19, 2002 -- More readers have good things to say about Microsoft's new Remote Desktop Connection for Mac OS X, remote control software that connects to Terminal Services on NT 4 Terminal Server, Windows 2000 Server, Windows XP clients (for remote help) and Windows .NET servers.

Darren Montjar describes it: "It's like Citrix only not quite as flexible. I'm happy to have a free, native client so I can admin our servers from my iBook from the picnic tables outside."

John Byrne:

OS X RDP Client ROCKS. I've been using the new RDP client all day today with both an NT4TSE and Win2K Terminal Server. It's very responsive, printer mapping worked flawlessly with my postscript based Tektronix. It even maps drives and supports sound.

All in all this puts OS X on par with Win32 for Terminal Services, waaaay better than the Java client. (With a special note of thanks to the Mystery Machine that got us all through till now!)

Marco Martinez:

Incredible! I don't have to have two machines anymore, virtual PC was too slow, and this is snappy! It is fast! And I can log on to any XP machine and help people! I love it!

Microsoft has earned my respect in releasing something that IT people can really use, especially those that use Macs to support Windows machines.

Fred Tsui:

I, of course, downloaded RDC the moment I got to work yesterday, I listened to the keynote at home over a modem, and tried it out on the servers at Mission High School. It worked surprisingly well for a v1 of a MS product. My biggest complaint would be not having the ability to open multiple connections. Which HOBLink JWT is supposed to let you have the ability to do, but it is not very easy to set up. RDC does remember your last server you connected to. That is very nice.

At this point, I have to say that RDC is a better value (Free) then HOBLink JWT for Mac OS X users. If HOB can add more features (like multiple connections) faster than MS then their product could be worth the money.

We consolidated the reports of RDC from the past few days on the MacWindows Citrix Report page.

Memory leak using DAVE fixed with older version of DAVE. July 19, 2002 -- Kathy Devault reports solving the problem with DAVE 3.1.1 on that causes Mac OS 9.2.2 to use all available memory when a server volume is mounted.

Just to update you on the problem below. We installed DAVE version 2.5 into the Mac, which seems to have solved the problem. So there definitely seems to be a problem with DAVE version 3.1.1 and OS 9.2.2. I've informed Thursby, and they are looking into it also.

Update: SFM Server disappears from Chooser in Multiprocessor Win servers. July 19, 2002 -- Bill Grabowski updates a workaround he sent us a few months ago concerning SFM servers that disappear from Mac Choosers. He has sent us a more detailed information about the problem from Microsoft:

The Problem: Multiprocessor systems running Win2K with SFM will not show up in Chooser after a reboot.

In May, I submitted a workaround to MacWindows.com (switch from multiprocessor to uniprocessor in Device Manager), which works every time; unfortunately, it also takes you down to a single CPU. I've been working with Microsoft since then, and now have a better understanding of the problem. Certain NICs, with certain chipsets, fail repeatedly; while others never fail. I have just installed 3COM NICs (Model 3C905CX) into my dual-CPU Compaq DL380s, and have not had the problem since. (*Not all 3COM NICs work - the Model 3C996 Gigabit card fails).

I now have a case open with Compaq. Below is an explanation from a Microsoft engineer of the problem:

...we've identified that the problem occurs because the AppleTalk Multicast Address is not properly registered to the adapter. The Registration of the Multicast Address occurs at a Hardware level from the Driver to the card.

This was confirmed with your system, as well as multiple systems here running with Intel Network Adapters, or adapters running with an Intel Chipset on multiprocessor systems. To be as specific as I can, the NDIS Layer of the protocol stack exposes a Hook for Drivers so when AppleTalk, or any protocol attempts to register a Multicast address to the physical Adapter, it sends the request to the Driver for the specified Network Adapter, and the Driver is responsible for making the registration successfully. In all cases of our testing here, 3COM, AMD, Linksys and DEC Network Adapters receive, process and return a successful response to the request.

This was confirmed via the Application written (MCENUM.EXE), as well as by the Mac's ability to view the server. With a Compaq Network Adapter running with the the Intel 82559 Chipset, an Intel PCI 10/100, and an Intel PCI 100 S-Management Adapter, these requests made to the Driver were returned successfully, yet were not registered with the Physical Adapter.

This was confirmed with multiple Network Adapter Drivers (Microsoft, Compaq, Intel).

TIP: Word 2001 and Netatalk. July 19, 2002 -- Daniel Lautenschleger sent us a tip about a problem he's seen with Word 2001 and Netatalk (AFP server for Linux):

The tip about Word 2001 creating network traffic to Windows servers and how to easily solve it is just one small example of the useful fixes that I've been able to incorporate in our heterogeneous network.

I've found that Word 2001 has some peculiar problems that arise with Netatalk shares. There were problems (sorry I can't be more specific) when

Word files were opened directly on a Netatalk volume. The fix was to turn off the "save AutoRecover" option under one of the Preference tabs.

Apple not demo'ing VPN at Macworld Expo. July 19, 2002 -- In response to our question yesterday, Steve Mitchell said that Apple is not demonstrating the VPN capabilities of Mac OS X at its Macworld Expo booth. Mitchell says:

Yesterday afternoon (Wednesday) I stopped at the Apple Jaguar booth and asked the young man from Apple about VPN. He knew nothing about it (his actual response was to type "vpn" into the Apple website search field!). He certainly wasn't demonstrating VPN.

Macworld Expo: Cross-platform Apple news from Jobs keynote. July 18, 2002 -- Steve Job's Macworld Expo keynote (viewable in a web cast) was mostly concerned with consumer-level software, but was peppered with some cross-platform topics. Unfortunately, Jobs did not demonstrate some of the more interesting cross-platform features of the upcoming Mac OS X 10.2.

........iPod for Windows coming next month. Job's announced that Apple would add an iPod for Windows to its expanding line of iPods. It will come bundled with MusicMatch Jukebox, an MP3 player for Windows that will sync file automatically when the iPod is connected to the PC. iPod for Windows will ship in late August. The costs would be the same as the Macintosh models, ranging from US $299 to US $499.

........Competing with Microsoft by promoting open standards. Through out the keynote, Steve Jobs and guest speakers touted the benefits of using open standards. They also pointed out that some competitors don't use open standards. During his talk about QuickTime 6 and the Media 4 video standards, Jobs took a dig at Microsoft for it's use the proprietary formats in the upcoming Windows Media Player 9. Jobs said "everyone is going to jump on the MPEG 4 bandwagon -- except Microsoft."

Jobs took another shot at Microsoft when he announce that the currently free iTools Internet services would be replaced by a subscriber-based ".Mac," which would competing with Microsoft's .net. When referring to Internet services, Jobs said "We're actually delivering stuff. We actually know what it means."

Representatives from Sony Erickson and Cingular Wireless both touted the fact that GPRS (used in some cell phones) was an open standard.

........iSync to connect to cell phones, Palm. Jobs announced that iSync (to be a free download in September) would enable Mac OS X users to synch to GPRS cell phones, to Palm OS handhelds, and to iPod.

........Mac OS X 10.2 demo'd but still no view of VPN, SMB browsing. Jobs announced an August 24 ship date for Mac OS X 10.2 (code named "Jaguar," which Jobs continually pronounced "jag-wire.") Jobs mentioned that 10.2 would include support for virtual private networks and SMB network browsing, as was previously announced, but did not demonstrate these features. (If you are at Macworld Expo this week, we'd be interested in hearing if Apple is demonstrating VPN at the Apple booth.)

Jobs also mentioned Active Directory support as a new feature of OS 10.2. However, Apple has previously said that v.10.1 supports Active Directory. (See our Mac OS X Special Report for more on Active Directory.)

........Mac OS X 10.2 to simplify connections to IP printers. Jobs also announced that Mac OS X 10.2 would include a new technology called Rendezvous, which would go out and locate devices on IP networks and present them to the user, without any configuration. Device manufactures would have to incorporate Rendezvous into their devices.

One interesting use will be in IP printers. Currently, IP printers are a bit complicated to configure in Mac OS X. With Rendezvous, the will be no configuration required. Epson, HP and Lexmark have committed to include Rendezvous in future network printers.

Jobs said that Rendezvous would not be a proprietary technology. "Noone will own Rendezvous," said Jobs.

........iChat demo'd: cross-platform chat and file transfer. Jobs demonstrated iChat, and AOL Instant Messaging compatible chat and file transfer client that will come with Mac OS X 10.2. A new Address Book will support vCards, tradable via Bluetooth devices and cell phones. iChat users don't need to be subscribed to AOL. iChat automatically finds everyone on a local network who is running compatible software.

Mystery Machine author's first take on MS Remote Desktop Client for OS X: "pretty sweet." July 18, 2002 -- Darren Montjar, creator of the "Mystery Machine" Citrix Java client for OS X, sent us some first impressions of the new Microsoft Remote Desktop Client for Mac OS X, a client for that was announced yesterday. RDC lets Macs connect to Windows PC running Terminal Services or Remote Desktop Services, allowing you do run Windows software from a Mac. Montjar also it to HOBLink JWT, a MS Terminal Server Client for Mac OS:

I nabbed Microsoft's "Remote Desktop Client" for OS X this morning after the keynote. It's pretty sweet. All respect to the fine people at HOBSoft and their HOBLink JWT client, but MS's free version just beat that thing up six ways to Sunday. Mostly what I like is it's Cocoa, so it loads and runs quick. It works as advertised, I was able to connect to my home web server and admin it just as easily as I can on a Windows PC via Terminal Services client. Supposedly it supports printing but I have no printer with which to test that. My server is a Win 2000 Server, and the boys in Redmond say it will connect to any of their servers from Win NT 4 TS through .NET server.

Very cool little program. It's found a home in my Dock!

Steven Palm also makes some comparisons to HOBLink JWT:

There is an update available for HOBLink JWT 2.3 on the HOB ftp server. You have to manually install it, which is a pain, but if you download the archive file and replace the files in the HOBLink "lib" directory with the new ones, it fixes the glitches with the keyboard mapping for @ and other characters.

By the way, the new Microsoft RDC program, which is their new Terminal Services (Remote Desktop Protocol) client for free for MacOS X, makes my recently purchased HOBLink licenses of somewhat questionable value.<sigh> At least I can use the licenses on a Linux machine I suppose.... But I was using rdesktop over there anyway. I tried it under MacOS X and XWindows, and it works fine but a few too many layers for the average person to use comfortably, IMHO.

Yesterday, we published a reader report on HOBLink JWT.

Verification of Authentication issue with Windows Clients and OS X Server. July 18, 2002 -- Reuben Herfindahl verified our July 12 report by saying he also had the same authentication problem with Windows clients and a Mac OS X Server. Another reader named Mark offer this "You need an NT domain on a PDC for everything to work OK."

If you have any insight into this, please let us know.

More on how to share a Win XP dialup Internet connection with Macs. July 18, 2002 -- responding to yesterday's report on setting up Internet sharing on Windows XP, Brandon Jackson points out that DHCP can be used instead of static IP addressing:

I just read your "TIP: How to share a Win XP dialup Internet connection with Macs" the way you described will work fine, and also with Win 2000 but there is an easier way to accomplish this setup the XP/2K computer as you did.

Set the TCP/IP interface to Ethernet as you did, but also choose DHCP server instead of manual, you may have to enter the XP/2K computers IP (should be 192.168.0.1) that should be all that is required.

Also, with the way you set it up, you can use the XP/2K's IP as the nameserver and it will forward to the nameserver assigned by your isp at connect time.

Mac OS X 10.2 to be demo'd at Macworld Expo. July 17, 2002 -- At his keynote address at Macworld Expo New York today, Apple CEO Steve Job is expected to announce an August ship date for Mac OS X 10.2 (code-named Jaguar). The new version will include a virtual private network client and support for both PPTP and IPsec protocols. Mac OS X 10.2 will also have the the ability to browse Windows file servers on a network.

Microsoft to release Windows 2000 Service Pack 3 this summer. July 17, 2002 -- CNET reports that Microsoft will release Windows 2000 Service Pack 3 this summer. The update, reported 150 MB, is the first in over a year and will focus on security improvements, according to CNET. The update will work on server and workstation versions of Windows 2000.

Microsoft Remote Desktop Connection enables Mac remote control of Windows. July 17, 2002 -- At Macworld Expo today, Microsoft announced the Remote Desktop Connection (RDC) client for Macs, a free download that enables remote connection and control of Windows PCs computers over a network. It lets Macs connect to Widnows Terminal Server and Windows 2000 Server. The English version of RDC is now available. French, German and Japanese versions will be available July 31.

Microsoft also announced the Get It Together promotion, which offers up to US $100 (CND $150) rebate when you buy Microsoft Office v. X for Mac along with a new Macintosh computer from July 15 through September 30, 2002.

Workaround for Outlook 2001 disappearing button's problem. July 17, 2002 -- Derrick Lloyd found a workaround for the problem of disappearing buttons in Outlook 2001 in Mac OS 9.2.2. However, the workaround causes another conflict with Retrospect backup software. Lloyd also confirms that NVidia graphics card is at the root of the problem, specifically an NVidia extension file:

I have been working with this issue for about 3 weeks now, here is what I have found. This is a display issue. The radio buttons within the Outlook Settings control panel, as well as the dialog message used to either open or save an attachment file are functional, just displayed incorrectly. Whatever button that is selected is invisible. The problem is absolutely related to NVIDIA extensions and more specifically the "NVIDIA 2D Acceleration" extension.

Renaming the NVIDIA extensions or just the "NVIDIA 2D Acceleration" extension so that they are loaded into the system first corrects the Outlook Setting control panel display issue. However, this workaround creates another issue if you are using Retrospect as your backup program of choice, at least under a network backup scenario. On shutdown the system now freezes at the Retrospect screen saver message. Neither of the choices "Restart" or "Shutdown" are functional. I have tried also changing the order of the Retrospect control panel as well, without success. I have also applied the new "nVidia_Driver_Update_3.0" patch, which did not correct the display issue.

If you have G4 Tower systems that come with the ATI Radeon 5200 Dual Graphic cards, this should not be an issue.

Workaround for Word network traffic on OS 9.x. July 17, 2002 -- Michael Curtis has a simple workaround for the problem we reported Monday in which Word 2001 on Mac OS 9.2.2 caused a continuous stream of network traffic with mounted Windows servers:

I have seen this before, even under Office '98. I found it was caused by the "recently used files" option. When I turned this off all the network traffic went away.

Now Up-to-Date & Contact calendar/scheduler to go cross-platform with Win version. July 17, 2002 -- Today, Power On Software announced the formation of a new Now Software division, which will focus on scheduling and contact management software. Power On also announced that the Now Software division will introduce a Windows version of Now Up-to-Date & Contact, a scheduling and contact package that has long been available for Macintosh. Power On says the Windows version will ship later this year. Macintosh and Windows users will be able to share calendars track schedules over a network.

Power On also said that new software products will offer the same cross-platform capabilities and interface design.

(Power On Software is at Macworld Expo Booth 1343.)

TIP: How to share a Win XP dialup Internet connection with Macs. July 17, 2002 -- Tom Coffee describes one way to set up Windows XP to share a dialup Internet connection with Macs:

I have just added a Win XP box to my home office network and was setting up the dial up connection through the wizard. At one point it asked if I wanted other computers on the network to connect to the Internet through this computer. Well, of course I did. The Windows XP dialup connection wizard wanted to make an installer disk to prepare other Win XP boxes to use the connection -- The problem was that, I have two Macs (OS 9.2) that needed to share the connection.

I let the wizard complete the process (without making the installer disk) and then had the idea to try putting the Win XP box's IP number in as the router/gateway address in the TCP/IP config window on the Macs, and it worked!

Now, as soon as I launch my browser or e-mail app on either Mac, the Win XP box dials up and makes the connection, I can even have all three computers on-line through the one modem (not the fastest, but at least I don't have to get off-line when my wife wants to check e-mail accounts from her Mac).

Off course this is not documented anywhere in the Win XP help files, but there it is. The only caveat is remembering to disconnect at the PC when through, you can set it to disconnect after a number of minutes of inactivity though.

You will have to be familiar with the ins and outs of setting up a TCP/IP network as far as IP numbering, subnet masks. I have assigned static IP numbers and a subnet mask to all three computers, and the name server address (as per BT Internet) configured for all three.

Reader review: HOBLink JWT, Mac client for Win Terminal Server. July 17, 2002 -- Fred Tsui sent us a report of using HOBLink JWT for Macintosh, a Java based Mac client for Windows Terminal Server:

I've been using HOBLink JWT v2.3 for the last few months now. I am a network admin in a city school. The district has recently converted over to Win2K as the backbone for the district. So all most all of my work is on Win 2K servers. But I use a Mac. When someone told me about HOBLink JWT it was a life saver. Now I can terminal into any server and troubleshoot it from my Mac. Awesome. Now the Mac is the ultimate Network/Desktop Admin tool. With the ability to run OS 9, OS X, Linux (Yellow Dog or VPC), Windows (VPC), and now terminal ability you can do and connect to any computer on the planet with one machine.

Pros:

  • It works great

  • Faster than Virtual PC

Cons

  • Program crashes if you launch the program and then decide you don't want to terminal in to a server (not a big deal since I'm running Mac OS X)

  • Program can't pass characters like @, so make sure your password doesn't contain special characters

  • Un-user-friendly interface when you connect to multiple servers at once

If you'd like to send us you're experience with HobLink JWT, or know how to fix the problems Tsui encountered, please let us know.

Apple releases QuickTime 6 for Mac and Windows. July 17, 2002 -- On Monday, Apple released QuickTime 6 for Macintosh and Windows. The new player adds support for the MPEG-4 video format and the AAC audio format, which offers better quality sound than MP3. Also new is support for Macromedia Flash 5, DVC Pro PAL video, JPEG 2000 (Mac OS X only) and new developer application programming interfaces.

Gefen offers KVM for sharing Apple Cinema Displays with Mac and Windows. July 17, 2002 -- Gefen announced the ex-tend-it ADC Switcher (US $449), a KVM box that lets two computers (Mac or PC) use a single ADC Apple Cinema Display. The unit is expected to ship on August 1. The ADC Switcher includes a DVI to ADC conversion within the Switcher itself, enabling DVI PCs or Macs to use the Apple Cinema Display.

(We've added the ADC Switcher to the list of products on our Keyboard/Monitor Sharing Solutions page.)

Entourage X gets Palm syncing ability. July 17, 2002 -- As previously promised, on Monday, Microsoft posted a long-awaited Palm Handheld Synchronization for Entourage X as a free download. The upgrade will synchronize or transfer calendar information, tasks, contacts and notes between Entourage X and Palm. An English version is currently available. French, German, Spanish and Swedish versions will be available July 22. The Japanese version will be available July 29. The update requires Office X Service Release 1, Palm Desktop 4.0 or later, and a Palm device with Palm OS 3.x or later.

Invisible buttons -- NVidia graphics cards appear to be the common link. July 15, 2002 -- More readers are pointing to the NVidia graphics cards as the cause of disappearing buttons in Outlook 2001 in Mac OS 9.2.2. Readers have previously reported the problem in Power Mac iMac G4 QuickSilvers, iMac G4, and other models containing NVidia graphics hardware. Several readers suspect NVidia is the problem. For instance, Nick Pitman reports:

Well known problem here. We have G4/450s and G4/933s both running 9.2.2 and problem only exists on the 933s. I too think is a NVIDIA video card problem.

I expect either a new video driver or a (long awaited) service release of Outlook 2001 will fix this problem.

Steven Blackwell says the problem also occurred with FileMaker Pro:

A somewhat similar problem was reported at least 18 months ago in FileMaker Pro 5.0v3 with fields formatted to display as radio buttons becoming invisible. The workaround was to switch to check boxes, with validations--if needed--to prevent multiple entries.

NVidia cards were the common element here.

Memory leak using DAVE and Mac OS 9.2.2. July 15, 2002 -- Kathy Devault reports a problem with DAVE 2.5 that causes Mac OS 9.2.2 to use all available memory when a server volume is mounted. She reports:

I have a brand new G4 OS 9.2.2 running DAVE version 3.1.1. The Mac is connecting to Samba shares on a Solaris machine running Samba Version 2.0.6. File system HFS plus.

When I am connected to a server with approximately 300,000 files on it, the operating system will often begin to grow until all free memory is used up. As soon as I quit a program, the OS takes the memory. With 256 MB, the OS would use up to 231 MB. I just installed another 256 MB, the OS grew to use 430 MB! Needless to say, this crashes my Mac. This only happens when connected to this server.

Other Macs in the group (OS 9.0.1, DAVE 2.5) have no problem connecting to the same server.

If you've seen this problem, please let us know.

Win 2000 -54 file locked error--reader says virus software is the cause. July 15, 2002 -- Tobias Hall said that he has also seen the -54 error (file is locked) with Windows servers, and that the problem was virus projection software on the server:

We had a similar problem where the server suddenly reported that the files could not be replaced or deleted saying they they already existed or was in use.

If a file was saved to hard drive, renamed there was no problem putting it back but if it was only modified the notification would come up.

The problem was caused by the Virus checking application on the server. After first turning it off we discovered that the problem disappeared. We changed the Virus application from Trend to Network associates and the problem went away.

Word 2001 on OS 9.2.2 causing continuos network traffic to Win servers. July 15, 2002 -- Mark Read reports that after installing Word 2001 on Mac OS 9.2.2 on several Macs, there was a continuous stream of communications with mounted Windows NT 4 and 2000 servers:

I've just closed of a problem with the Microsoft Australia team that you and your readers should be aware of.

After installing Word 2001 on all of our new G4 Quicksilver and flat-panel iMacs (running system 9.2.2), I noticed that 30+ page documents that were opened from our NT4 file server continued to communicate with the server, even though the client computer hadn't been touched for over 5 minutes. These documents are less than 500 Kb each.

When I tried to replicate the same problem with our Windows 2000 file server via both AppleTalk and TCP/IP connections, the same event occurred. We are talking about a continuos stream of data sent to the server/s, but the hard drive don't appear to write any data.

A Cisco certified engineer tested our network and reported zero faults. Even Microsoft stated that our test files showed zero network faults. My tests show around 480 frames per second. Each frame appeared to be between 40 and 312 bytes. (Consider what 30 or 1000 clients would do to the network.)

Whilst the case was open for 3 weeks with the Microsoft Australia team, I recorded data off our Windows 2000 server and sent it to them several times. They then forwarded it to their development team in the U.S. The development team recently replied and stated that this was a function of Word 2001 and that there was no work around.

In my personal opinion this is a major bug. Microsoft Australia's response was that this was also a bug, but there are no plans to fix it. I then requested that at least a knowledge base article be written concerning it, but suspect that one won't be and am therefore informing yourself and your readers. I can only hope that our pressure can force Microsoft to correct this problem.

Please note that Microsoft has also stated that this occurs with the Word for X on system 10.1.5. My informal testing shows that it also occurs.

If you've seen this problem, please let us know.

August Software updates ODBC Router for FileMaker Pro 6. July 15, 2002 -- August Software is shipping a free update to ODBC Router that adds support for FileMaker Pro 6 for Mac OS X. Augsoft says this complements the new XML document interchange feature of FileMaker 6.

Another report of OS X/Windows Server file copy performance disparities. July 15, 2002 -- Lachlan Stewart reports having the same disparity in performance between Mac-to-PC and PC-to-Mac file copies with Mac OS X and Windows servers that we report on our Mac OS X Special Report page:

I am having exactly the same problem as mentioned in Joel Shoemaker's tests. Copying files to my Win 2K server produces expected network performance (via my all too-hacked-together 100 Mbit network). Roughly I expect around 2-3 MB a sec, reasonable. However copying files from the Win 2K server I can only expect a max of around 600 KB/sec! Very annoying when transferring 600 MB CD images around! 

This has been tested via both Mac OS X SMB mounted shares, and DAVE 3.1 mounted shares. The problem has affected both my old G3 beige with 10/100 PC Ethernet, and my slightly newer B&W G3 10/100 Ethernet. Both with fresh installs of OS X 10.1.5. 

This is where it gets interesting though... If I am copying a file FROM the server - at a blistering 600 KB/s, and then initiate a file transfer TO the server, the incoming transfer moves up to around 2 MB/s, quite respectable from my wobbly old network indeed.

Since the problem only seems to occur with SMB mounts (DAVE or inbuilt SMB - I haven't used Sharity in sometime, but I seem to recall the same problem), and it's quite strange that potentially the file transfer can exceed the painful 600 KB/s I am pointing 'blaming finger' somewhere deep into the bowels of OS X for this one. Maybe network settings need tweaking somewhere deep in there? 

Do other people with similar configurations have these issues? Joel is the first person I have heard mention it and I have been living with this annoying problem since OS X's birth.

If you'd like to comment on this topic, please let us know.

Another report of Win server files in Mac Trash. July 15, 2002 -- We have another report of Windows Server files appearing in Mac Trash. Jo Vanstraelen reports:

We're working with the a Win 2000 Server with 30 Macs. We also experience the problem that suddenly some Trash cans contain files which were deleted even month's ago.

I looked in the the networktrashfolders on the Win 2000 and for some reason some files and folders reappeared. For an instant I thought it could be the backup system (backup exec) that restored the contents of the trash folders but none of the folders were checked for restore.

We also have files and folders which disappear for some reason but that could be a problem of its own.

Icon Bookmark for IE 5.2. July 15, 2002 -- Sergio Díaz has created an Internet Explorer 5.2 toolbar bookmark icon for MacWindows as well as icons for other web sites. (As this is not a MacWindows creation, please send any comments or queries to Diaz.)

More readers report invisible Outlook buttons in OS 9.2.2. July 12, 2002 -- Responding to Wednesday's report, a number of readers have reported also having invisible buttons in Outlook 2001 on Mac OS 9.2.2. Readers confirm that it doesn't occur with all Mac models--the Power Mac G4 QuickSilver seems to be one of the affected models. For instance, Simon Gibbs

Just to confirm the invisible radio buttons. I'm running a Quicksilver G4, OS 9.2.2, Outlook 2001 Build 1808 and any radio buttons that are selected in the pref panels appear invisible. Those that aren't selected are OK.

Almost all of the Macs I look after - approx. 200 - running 9.1 don't display the problem

Daniel Foshee describes the problem on Power Mac G4 QuickSilver and Graphite:

We're running OS 9.2.2 (not Classic, and not OS X) on QuickSilvers and see this problem, but also on Graphite DP G4s. Sometimes a complete clean install (make sure you remove the profiles and preferences in the System Folder) will fix it, sometimes not. I've applied all OS 9.2.2 updates and it doesn't fix it.

Chris Drosos:

We are experiencing the same issue with our QuickSilver 2002's running 9.2.2...

Ted Brown nails the problem down to the graphics card:

We have the same problem here for any G4 w/ an NVIDIA card. G4's w/ ATI cards and PowerBooks do not have the problem. Since I use the same base image, I'm laying the blame on the NVIDA video driver. Upgrading to the latest NVIDIA drivers doesn't solve the problem, nor does deactivating the ATI drivers.

Michael Dixon reports:

I have seen this bug frequently with Mac OS 9.2.2 on various Macs, including new PowerMac G4 800 MHz models and the cheap Mitsubishi Diamond 73 17-inch CRT displays that Apple sells. Outlook 8.2.2 doesn't have this problem.

Terminal Server client for Mac, HOBLink JWT, adds enhanced printing. July 12, 2002 -- HOB, Inc. announced a new version of HOBLink JWT, the Java-based client for Mac, Windows, and Linux that offers access to Windows Terminal Server (running on Windows 2000 and Windows XP Professional) and Citrix MetaFrame. The new version features enhanced printing functions, including:

(HOB Inc. will be at MacWorld Expo next week in New York, Booth 1640.)

Another solution for SFM logon delays. July 12, 2002 -- Stephen Pruitt has another solution for the problem of long logon times to Windows servers. A standard fix is to delete the alias in the Server folder in the System Folder. Pruitt offers this:

For MacOS 9 and Windows 2000 server we have deleted the "Servers" folder and created a text file (Simple Text) named "Servers" and placed it into the System folder and locked the file. This prevents anyone from setting a share volume to auto mount.

This is desirable in our production environment with many different operators who often select the check box to have the volume auto mount, sometimes with their personal logon.

Two other points: Each AppleTalk volume is referenced by a simple indexing method on the Macintosh. When AppleTalk volumes are added or deleted on the server the index gets out of whack and the Apple share Prep preference must be deleted so that the index gets recreated. Otherwise, when you access a volume, you don't get the volume you expected. Also, some applications auto mount volumes (i.e. Suitcase), when those applications and the aliases inside the Servers folder of the System folder try to access the same volume the machine may get hung.

VPN Solutions Update--SnapGear. July 12, 2002 -- We've added SnapGear to our list of cross-platform virtual private network products on our Network Solutions page. It offers both PPTP and IPSec VPN will interoperate with "almost all leading VPN software and appliance vendors."

Reader Steve Mansfield had this to say about SnapGear:

We bought one for testing / demo because it does 2 things that we thought had lots of value. The first is that it is a firewall for Ethernet / routed Internet connection...It also has a PPTP VPN client and server capability. Put simply this means that you can use it to get around the lack of PPTP clients for OS 9 and lower. In fact I'm sending this from Outlook 2001 through the VPN tunnel to our E2K server somewhere else on the Internet.

They can do DHCP, static routes, inbound connections, in fact most what Linux can do (it's basically embedded Linux).

You can read user experiences with other VPN products on our VPN Report page.

Asante offers VPN Security Routers. July 12, 2002 -- We've also updated our VPN product list with Asante Technologies' new FriendlyNET VR2004 series of virtual private network (VPN) security routers (starting at US $169). The boxes can communicate with Macs and PCs over Ethernet or wirelessly over 802.11b (AirPort compatible). The routers use the IPsec protocol for VPN connections. The firewall offers 11 forms of "denial of service" and uses Secure Packet Inspection (SPI) technology. No special client software or configurations are required to set up the VR2004.

If you've used the FriendlyNET VR2004 routers, please let us know what you think of them.

Authentication issue with Windows Clients and OS X Server. July 12, 2002 -- Bastiaan de Beer reports this problem with Windows clients and a Mac OS X Server:

The clients are Wintel PCs with NT4, Service Pack 6 and W2000, Service Pack 2. The server is a Mac OS X 10.1.5 server with the latest updates installed, and I have a test server with the same configuration.

When I try to connect the Windows clients, I can see the server in the same workgroup - there is no NT domain on our network. When I want to log on (as one of the users or administrators) the logon gets denied with the following dialog box:

Enter Network Password
Incorrect password or unknown username for: \\servername
Connect As: [ fill out ]
Password: [ fill out ]

After this incident I find in the log file on the OS X server these lines:

[2002/07/10 11:11:30, 1]

/SourceCache/sambax/sambax-26/source/smbd/password.c:DirServicesAuthUser(1843)

User "(username)" failed to authenticate with "dsAuthMethodStandard:dsAuthSMBLMKey" (-14091)

[2002/07/10 11:11:30, 1]

/SourceCache/sambax/sambax-26/source/smbd/reply.c:reply_sesssetup_and_X(1005)

Rejecting user '(username)': authentication failed

On my test server there are no problems doing the log on.

If you've seen this problem, please let us know.

Windows XP can crash in VPC 5.0.2. July 10, 2002 -- A reader named John points out a message on the Connectix discussion forum that warns users that Windows XP can crash with Virtual PC 5.0.2. The message, from Connectix VPC Engineer Andy Nicholas, advices Win XP users to upgrade to the latest VPC 5.0.4. The message also comments on the performance problems of VPC 5.0.3 that were fixed in version 5.0.4. Some excerpts:

5.0.4 is safe to use. 5.0.3 is safe, but slower than 5.0.4. 5.0.2 is fast, but definitely not safe for Windows XP...

In 5.0.3, we turned off a feature of the synthetic Pentium called "global pages" in order to work around a problem which caused random, frequent crashes on Windows XP. This change fixed the problem, but disallows the use of global pages by the Windows XP and Windows 2000 kernels...

5.0.4 fixes the root cause of the Windows XP random crashing problem....

5.0.4 fixes the performance problem introduced in 5.0.3 by re-enabling the "global pages" bit and making sure that the CR4 behavior is proper as described by the Intel manual. The code in question existed before the 2001 Intel manual was written.

So, 5.0.4 should be both "safe" for Windows XP -- no random crashes -- and "fast" because the global-pages feature is turned on again

VPC 5.04 and Classic crash. July 10, 2002 -- Meanwhile, Jan Suhr reports a problem with crashing problem with Mac OS X Classic:

I have tried VPC 5.04 and it is quicker than previous versions, this is on a PowerBook Ti 677 with 512 Mb RAM.

I have encountered a problem twice which makes me worried. If VPC is running and I start an Classic application the Mac totally freezes up. Shutting down on the power button is the only way to get it going again. First time it happened the VPC partition was damaged so Win 2000 wouldn't start. Only way to fix was a reinstall of VPC and all Windows programs.

It happened again today and this time the VPC disk luckily was not damaged.

If you've seen this problem, please let us know.

TIP: Mime settings problem in Outlook 2001. July 10, 2002 -- Tobias Hall sent in a suggestion for the problem with MIME encoding of attachments that we hadn't heard before:

We just ran into the problem of Windows machines not being able to open up attachments from Macs using Outlook 2001.

The best workaround we found was to use the old Exchange prefs file from 8.2.2.

I presume that since the old client had more options regarding mime settings these are maintained under the old prefs file but the new client still uses them.

If you've had this problem, please let us know if this tip works for you.

Microsoft Outlook 2001 yields invisible buttons. July 10, 2002 -- Mark Read reports a problem with Outlook 2001 on Mac OS 9.2.2 on some systems, which he says is a known problem:

After installing Microsoft Outlook 2001 onto system 9.2.2 on our new flat-panel iMacs and Quicksilver G4's, I noticed that all the "on" radio buttons were invisible. This is both within the "Outlook Settings" control panel and the actual Outlook application. Microsoft Australia, Apple Australia and Microsoft U.S. have all been able to reproduce the problem and are looking for a fix. Our old CRT iMac's running 9.2.2 didn't have this issue.

If you've seen this problem, please let us know.

FileMaker Pro 6 features XML for cross platform data exchange, image capture. July 10, 2002 -- Yesterday FileMaker announced its new FileMaker Pro 6 (US $299; upgrade US $149) database software for Windows and Macintosh. A major new feature is cross-platform XML import and export, which will let you retrieve data from a variety of sources, including XML-enabled Web applications, QuickBooks, and corporate databases--without using ODBC drivers. The XML export feature will let you export data to XML-enabled e-mail, Microsoft Excel, and other applications.

Another major new feature of FileMaker Pro 6 is the ability to import large numbers of images from a folder in one step. The Mac OS X version can also capture digital images (and Exif data, such as date and time and exposure length) into databases directly from cameras.

FileMaker Pro 6 uses the same cross-platform file format as FileMaker Pro 5 and 5.5 and work with FileMaker Server 5 and 5.5.

4D View adds spreadsheets, presentation to cross-platform database. July 10, 2002 -- 4D, Inc., has released 4D View, a spreadsheet and data presentation plug-in for the 4th Dimension RAD/RDBMS Environment for Mac and Windows. 4D View provides spreadsheet functions including calculations, simulations, projections, and analyses, and data presentation. (See also the press release.)

4D, Inc. also also now shipping 4D v6.8.1, a free upgrade to the database for Windows and Mac. New features include customizable printing options, improved rendering and interface programming and the addition of support for the SSL, PPP and IMAP4 protocols. (See also this press release.)

VPC 5.0.4 restores 5.0.2 performance, but still slower than 4.x. July 8, 2002 -- Our own experience with the recently released Virtual PC 5.0.4 update shows that it does fix the performance problems of version 5.0.3, as Connectix claims. However, version 4.x (not available for OS X), was still faster.

Reader Fritz Ankerf also found that 5.0.4 addresses the performance issues of VPC 5.0.3, but had another problem in Mac OS X:

The 5.0.4 update killed Windows Explorer...Explorer won't load properly (taking nearly 100 percent of processor time and a good chunk of memory. I don't have a start menu, don't have my task bar, can't get into any folder, or access my SOHO network.

I then reloaded the whole program. After a few hours, and even a kernel panic, I fixed it.

Word of warning, do not have the fixed drive in save mode. I don't recall the warning during the update the first time. But, I'm almost sure I had the disk in save mode when I updated the first time. Major problems...Anyway, it's working quite well now. Much faster.

If you've tried the VPC 5.0.4 update, please let us know.

Microsoft UAM 1.0.2 for OS X. July 8, 2002 -- Microsoft User Authentication Module (UAM) 1.0.2 for OS X for OS X is available as a free download. (MS UAM is used for accessing Windows 2000 Server Services for Macintosh with encrypted passwords and authentication.) The ReadMe includes a date of March 2002, but we were not aware of the 0.2 version before. There is no mention what the upgrade changed.

Reader Report: DigiTunnel 1.0 VPN checks out. July 8, 2002 -- Sunil Raman tried two virtual private network clients for Mac OS X, the free PiePants beta and Gracion Software's DigiTunnel 1.0, and found that the latter satisfied his needs, with one caveot:

I had to telecommute from Australia to San Francisco...connecting to a Cisco 3000 VPN.

PiePants: Connected 'fine' and received IP address but GRE error appeared in log.

DigiTunnel: No problems with authenticated PPTP. Able to connect to IMAP Exchange server, able to Timbuktu to machines in office.

Importantly, DigiTunnel was able to tunnel on top of an existing PPPoE connection (eg. Home PacBell DSL account).

This was with Mac OS X 10.1.5 on Apple iBook G3 (500 MHZ 192MB RAM).

I have to add though that recently I found that whenever I restart the computer, the 'PPTP' configuration seems to be 'lost' from the Internet Connect dialog box.

I have to run the DigiTunnel installer again and the PPTP configuration is restored, with my previous VPN settings 'remembered.'

If you've used the new DigiTunnel 1.0, we'd like to hear how it worked for you.

We've added this report to the MacWindows VPN Reports page.

CDFinder updated--cross-platform file cataloging. July 8, 2002 -- Last week developer Norbert Doerner released CDFinder 3.6.2 ($25), an update to the Mac OS 8.6/9/X utility for cataloging files s on hard disks, CD-ROMs, Audio disks, DVDs, floppies, Zip cartridges, and other storage. CDFinder can be used on a network with Macs and with PCs running CDWinder for Windows to share catalogs over a network. The new 3.6.2 version for Macs include these improvements.

New security updates to IE for OS 9 and OS X. July 8, 2002 -- Microsoft has posted Internet Explorer 5.2.1 for Mac OS X and Internet Explorer 5.1.5 for Mac OS 8.1-9.x. Microsoft describes the new versions:

provides enhanced support for the HyperText Transfer Protocol (HTTP) and resolves resolves all security vulnerabilities in previous versions of Internet Explorer 5. This includes vulnerabilities that might have caused Internet Explorer to stop responding or caused a memory problem that compromised the security of the computer.

The previous update was on June 17.

GraphicsConverter 4.4.1. July 8, 2002 -- Lemke Software has released GraphicsConverter 4.4.1, an update to the cross-platform graphics translater for Mac OS 8/9 and OS X. The new version supports larger TGA files in Mac OS X, lets you resize JPEG files, and fixes various bugs.

CNET reports on Jaguar progress. July 8, 2002 -- A CNET report describes state of Apple's Jaguar, the next major version of OS X, to be announced later this month at Macworld Expo. CNET expects the update to ship sooner rather than later.


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