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MacWindows News Archives

News from January 2010 through June 2010

One this page, news items from:

Most recent content first. (For older or more recent content see MacWindows News Archives.)

June 2010

June 29

TIP: DNS fix for iPhone iOS4 error in Exchange inbox

Tuesday, June 29, 2010

Brian Povlsen reports an Exchange problem with the new iOS4 for iPhone that produces an error in an Exchange inbox. The solution (for network administrators) is to use A records instead of CNAMEs in the DNS server:

Some individuals from the Apple Discussions forum said that they are getting the error "Server is unavailable" in their inbox on a Microsoft Exchange 2003 account. These accounts worked normally before the upgrade. Archilies has the solution: "I had the same issue. It appears that the mail client in iOS 4 does not like CNAMEs. I had to change our DNS zone to use A records instead of CNAMEs for our mail server." This is verified by other posters on the thread." The post about this can be found here.

If you've seen this problem

iPad/Exchange email message all marked as "read"

Tuesday, June 29, 2010

When viewing his Exchange email from his iPad, Mark McKenna sees all of them marked as "read:"

I'm using an iPad to access my work Exchange account. Setup took about two minutes and seems to work fine except all messages show up as "read" even when my work computer is turned off.

If you've seen this issue

Snow Leopard "139" SMB tip works for slow login prompt

Tuesday, June 29, 2010

Brett Bergerman used the smb://share:139 workaround, previously reported to get around SMB file sharing problems in Snow Leopard. However, he used it for a different SMB problem:

I was getting a different symptom in that my Mac, when connecting to my PC share, would take about 15-20 seconds to display the login prompt for the PC's credentials. The connection would then work fine. However, now that I have specified the TCP port in the Connect to Server URL (:139), I no longer have to wait for the prompt. Thank you very much for the tip - this fixes a very frustrating issue for me.

If you've seen this slow login prompt issue and have tried this workaround

DNS/kerberos setting workaround for slow SMB browsing

Tuesday, June 29, 2010

Kyle Rabe offered another approach for fixing slow Mac SMB file sharing problems, but is asking for feedback. He believes that on his Macs, slow SMB file sharing is due to the Mac waiting for a response from a DNS server regarding. He created a kerberos file on a Mac and included the line the setting "dns_fallback = no." Rabe's report:

I've been following the MacWindows.com tips and workarounds regarding slow SMB connections from Snow Leopard to Windows Server 2008 for a while, and so far, the tips have not made a difference for me. I did some packet inspection using Wireshark, and I noticed that when I try to connect to an SMB share, my MacBook sends a request for a TXT DNS record that matches _kerberos.server.domain.local to the mDNS address (224.0.0.251). Unfortunately, it never receives a response, so it sits and waits for 45 seconds, repeating the request, before giving up........Read entire story here

Reader tests different ACK settings for slow SMB

Tuesday, June 29, 2010

Kent Gaskill commented on the previously reported tip to use sudo sysctl -w net.inet.tcp.delayed_ack=0 to improve Mac OS X's SMB file sharing speed. He tested different settings on Leopard, and found that ack=0 was actually the slowest. The fastest was ack=1:

I have a small art department with five computers. Currently I have all iMacs, running OSX 10.4.11 (2 computers), 10.5.8, 10.5.6, and 10.6.2. We are using Ethernet to connect to our Windows 2003 R2 Server. Currently, I have experienced extremely slow transfer speeds...For example, a file that is 800MB will take 30 sec. (on the normal IMacs) but on the others (that are acting up) it is taking up to 4 minutes.

I tried using this command: sudo sysctl -w net.inet.tcp.delayed_ack=0 . I tested transfer speeds on my OSX 10.5.8 machine, setting the ACK to 0,1,2 and 3 with a 534 MB file........Read entire story here

TIP: Use QuickLook to watch movies over SMB to avoid -36 error

Tuesday, June 29, 2010

Tim McEwan kept getting the -36 error when watching movies located on a network attached storage (NAS) device over SMB. A previously suggested workaround didn't work for him. McEwan's workarounds are to use QuickLook to view the video, or launch QuickTime and access from the Open menu:

I'd just like to add to the slew of reports on error code - 36 and SMB. I have the issue trying to watch videos from my Vantec NAS via SMB. Running the file from Finder results in a 36 error. My tests/observations........Read entire story here

Paragon HFS+ for Windows 8 adds write-access for Mac storage

Tuesday, June 29, 2010

Paragon Software has released Version 8 of Paragon HFS+ for Windows ($US 40), a new version of software that enables Windows to read and write to Mac-formatted storage. Previous versions provided Windows with read-only access to Mac storage, version 8 adds the ability to write as well. The company also claims that Paragon HFS+ for Windows is the fastest HFS+ driver available for Windows. The software is compatible with Boot Camp, giving dual-boot Mac users the ability to read and write to Mac partitions while booted from Windows.


June 23

Parallels Server 4 improves speed, adds new OS's and management

Wednesday, June 23, 2010

Parallels announced it would release Parallels Server for Mac 4 on July 2. Parallels Server for Mac 4 is a new version of the server virtualization software that is optimized for running on Mac OS X Server hosts. The new version increases performance over the previous version, according to Parallels, and adds support for additional operating systems, as well as other new features.

The new version supports running Windows Server 2008 R2 and Windows 7 in virtual machines, as well as the Snow Leopard client.........Read entire story here

Reader can't print to a Windows XP printer from a Mac over VPN

Wednesday, June 23, 2010

MillerTech wrote in our Macs and VPN Forum that when he accesses a Windows XP PC from a Mac over a VPN network, he can't print to a printer connected to the PC. He can print to other printers on the network, however.

If you've seen this problem or can help, post a reply to his post in our VPN forum.

More on Cisco VPN Client not resolving IP address

Wednesday, June 23, 2010

Randy Campion believes he is seeing a previously reported problem with the Cisco VPN Client and Snow Leopard 10.6.3:

The issue mentioned in your article at "Problem with Cisco VPN client not resolving IP addresses" sounds like the exact same problem that I am having currently. We initially had problems with our VPN being set up from our ISP where the domain servers weren't pointed to our server in the office, so it wouldn't resolve and WINS names for any local computers, but that problem has been fixed..........Read entire story here

Mac OS X 10.6.4 update broke Cisco VPN, reader reports

Wednesday, June 23, 2010

Darlene Burke's Cisco VPN Client no longer worked after upgrading to Mac OS X 10.6.4:

I updated the Mac OS to 10.6.4 and am no longer able to connect using Cisco VPN 4.9.01. I tried reinstalling but when I try to connect it gives me a username and password field but doesn't let me actually type anything into either field. I downloaded a fresh .dmg but no luck. Not sure if this is the same issue you had noted in your article Reader sees Error 51 with Cisco VPN and OS X 10.6.3..........Read entire story here

Reader verifies fix for Leopard Mail

Wednesday, June 23, 2010

Don Lehnhoff confirmed a fix with Mail in Mac OS X 10.5.x: "I had this exact problem; I followed the fix you had here -- problem solved."


June 22

TIP: Fix for crashing of OS X Server in VMware Fusion VM

Tuesday, June 22, 2010

Michael Durket has a problem of Snow Leopard Server crashing when running in a virtual machine in VMware Fusion 3 on a Mac OS X 10.6 host. He found a workaround, which is to assign only a single CPU to the virtual machine:

I purchased your book "Snow Leopard Server for Dummies" and it's been really helpful. Since I'm initially running Snow Leopard Server in a VMware Fusion 3 VM, I read your chapter on running the Server in a VM carefully and followed the tips for leaving the memory size alone and setting the virtual CPUs from 1 to 2......Read entire story here

Another Win 7 symptom on sleep/resume in Boot Camp 3.1

Tuesday, June 22, 2010

Joaquin Merzo in the UK has the previously reported problem of Windows 7 in Boot Camp crashing after waking from sleep. However, instead of a straight crash, Windows 7 gets gradually worse before crashing:

Windows 7 cannot be re-awakened fully from sleep. It partially works, in that I can select Windows applications can, but the applications cannot be closed. Gradually less is available and Alt,Ctrl,Del does not work, I cannot be shut down or reboot from the task bar. Eventually the task bar disappears altogether, forcing me to do a power off. This is an iMac computer 2.8Ghz Core i7 / 4Gb Ram / 2Tb hard drive with Boot Camp 3.1.

If you've seen this

Reader verifies .DS_Store writable tip for SMB Finder freezes

Tuesday, June 22, 2010

DNK confirmed a suggestion for Linux SMB servers to keep the Mac Finder from freezing when accessing it. The fix is to edit the /etc/samba/smb.conf file on the server to keep .DS_Store files writable by changing the veto files parameter:

This solved my issues with the browsing of sub directories. Before, I could connect to the share, and see only the top level. If I wanted to go deeper in the hierarchy, I had to relaunch the Finder. I removed my veto line that killed the .DS_Store, and all started working. This veto line was never an issue for me in older versions of OS X.

If you've tried this

"Unix extensions = no" fixes SMB -36 errors, but slows service

Tuesday, June 22, 2010

Like some other readers, Christopher Hearn confirmed that adding "unix extensions = no" to a Linux server's smb.conf file stopped Mac SMB file sharing clients from getting -36 errors. However, it came at a price:

While I can verify this does work, it also severely hinders SMB performance. With the option disabled, I would get ~50MB/s using SMB with OS X clients to OS X Server. With the option enabled, throughput dropped to ~5MB/s.

If you've seen this

More success with sysctl tweak for slow SMB

Tuesday, June 22, 2010

Like some readers, John Stanfield found that a Terminal command we posted fixes slow SMB performance in Snow Leopard:

Regarding slow, Snow Leopard SMB Browsing, this seems to have worked for me: sudo sysctl -w net.inet.tcp.delayed_ack=0

However, not all readers have had success with this. To start a discussion, post a note in our new Snow Leopard File Sharing forum.


June 18

Mac OS X 10.6.4 addresses VPN, SMB file copy issues

Friday, June 18, 2010

This week, Apple released the 10.6.4 update to Mac OS X and to Mac OS X Server. Among various fixes Apple lists in its support article are improved reliability of VPN connection and fixes of problems "copying, renaming, or deleting files on SMB file servers." Mac OS X Server 10.6.4 has the same fixes as the climate, plus others, including fixing "an issue that could prevent one from copying files larger than 2 GB to an SMB volume."

Since the Snow Leopard first shipped, readers have been reporting various problems with SMB file sharing (see Snow Leopard File Sharing Tips and Reports). However, readers today reported that the update does not fix problem of slow SMB file browsing.

how the 10.6.4 update affects your SMB file sharing problems.

Slow SMB file sharing not fixed with OS X 10.6.4/Finder 10.6.5

Friday, June 18, 2010

Although readers have previously reported that slow SMB file sharing cleared up with a new version of the Finder, readers today said that that the Finder in the new Mac OS X 10.6.4 does not fix the problem. Marius de Reus in Holland reports:

We are also struggling with slow browsing from Mac to our Win 2008 SBS server. The new Snow Leopard 10.6.4 (with Finder 10.6.5) doesn't fix the speed problems for us. Opening folders on the server can still easily last about 15 seconds, while there are only 12 files in the folder. I also tried the terminal tcp.delayed setting with no luck. This is very annoying!

Lee Campbell said the same:

Mac OS X 10.6.3 Build 10D2094 does not fix slow SMB. Nor does 10.6.4 update to Snow Leopard, which does claim to fix issues with samba file sharing. It seems that this update doesnt' fix the problem. I'm on an April 2010 Macbook Pro.

New Apple doc on how to Modify the AD schema for Mac access

Friday, June 18, 2010

Apple has a new (or updated) how-to white paper called Modifying the Active Directory Schema to Support Mac Systems, dated May 2010. Modifying the schema is one of three basic ways of adding Macs to an Active Directory network is to modify the schema on the server. (The other two are to install a Mac OS X Server, or to use a third-party product, such as Thursby Software's DAVE, Centrify's DirectControl, or Likewise Software's Likewise.)

Although many system admins don't like the idea of modifying the schema, the paper provides step-by-step instructions to do so, which Apple calls "extending the AD schema to manage Mac systems.?

What do you think? Is this a good idea? Post your opinion in the MacWindows Active Directory forums.

TIP: Fix for Mac OS X 10.6.2 issue with mobile accounts ("Allow Administration by")

Friday, June 18, 2010

Garrett Stevens sent us a procedure to get around the problem of Macs losing administrator access when reconnecting to a network with access to a domain controller. Previously, a reader sent us an Applescript to get around the problem. Here is Steven's approach:

We have seen this issue in all versions of Leopard and Snow Leopard, I never did test in Tiger. Here are the steps I take to give our users those rights both on our network and off. If you have not already done so, create a Mac security group in Active Directory for your Mac user(s) depending on who you want to have admin access to the computer(s). Add those users needing admin rights to the group. Add that group to the "Allow Administration by" section and verify the Mobile Login checkbox is checked in Directory Utility......Read entire story here

VPN Tracker 6.2.2 adds support for Zyxel VPN gateways

Friday, June 18, 2010

This week, Equinux updated its universal VPN client for Mac OS X, VPN Tracker 6.2.2. The new version adds connection profiles that work with VPN gateways from ZyXEL, including all ZyWALL Unified Security Gateways (USG) and the ZyWALL 1050 Internet Security Appliance. Equinox offers instructions for connecting to several hundred different gateways at its web site. The update is free to VPN Tracker 6 users.

VPN Tracker 6, released last year, includes a feature called Secure Desktop that can gather standard applications in a central location to check e-mails, open files from the server, use Remote Desktop or restart Windows applications using Parallels Desktop or VMware Fusion. The Secure Desktop automatically builds the necessary VPN connections, disconnecting safely once finished.


June 15

TIP: ACK! Slow Mac access to Win servers -- a server workaround

Tuesday, June 15, 2010

Adrian Pinderhughes shared a server-based approach to slow Mac access to Windows servers. It has to do with the TCP Acknowledgment (ACK) behavior in the TcpAckFrequency registry entry of the server. Previously, a reader sent in a workaround for slow SMB access to Windows servers that acted on the Mac client side. This was to use this command in Terminal: sudo sysctl -w net.inet.tcp.delayed_ack=0

Pinderhughes deals with this on the server's registry:

I saw your thread on a message board. While indirectly related, we have software that runs slowly in such an environment. While making the change on the client side has helped, we have seen dramatic speed increases when making the a change on the server side, as described by Microsoft. There is more info regarding the cause of this issue here.

If you've tried this approach

Mac OS X 10.6.3 printer issue plagues reader

Tuesday, June 15, 2010

Federico Gianni agrees that the 10.6.3 update causes Macs to no longer see the printers:

It's a real and BIG issue. I can't believe that Apple programmers let this happen. I've lost all my network printers, and probably have to reinstall my Snow Leopard if 10.6.4 don't come soon.

As suggested, I tried repairing permissions via Disk Utility and this doesn't work for network printers. Thinking logically it shouldn't work, but I tried just in case.

Did updating Realtek drivers ever fix Boot Camp speaker problems?

Tuesday, June 15, 2010

Craig Seeman followed up his previous report about current versions of the RealTek drivers not fixing speaker problems in Windows running with Boot Camp on Macs. Seeman thinks previous reports of it working may have been misinterpreting the results:

In fact those who believe they have it working but have low audio may actually be hearing bleed through as I noted the same thing. The key is watching the icon in the Audio Test app. It never lights. I tested all the other inputs/outputs and they all worked. Additionally I tried other audio devices using the line out on the back to ensure there wasn't something specific to the speakers or the audio plug. The back line out does not work under Boot Camp on MacPro. I had the same issue with Windows XP and Boot Camp 3.

what you think.

Meanwhile, Lada Kouklik is another reader with the problem: "I have experienced the same problem as stated below. I would appreciate any advice regarding this matter."

More Boot Camp Win 7 crashes with sleep

Tuesday, June 15, 2010

Amir Siddiqui has the problem of Windows 7 in Boot Camp crashing when waking from sleep. He's also seen the problem reported around the web:

I just wanted to let you know that I have also seen crashes on Windows 7 using Boot Camp 3.1 that fit the description you provided on your website. I am using a 2008 MacBook (Summer 13 Inch) running a Core 2 T8300 with Windows 7 x86 and Snow Leopard 10.6.3. I have searched the web and found many other people experiencing the exact same problems, and there seems to be no resolution, at least to my knowledge.

If you've seen this

Suggestion for Win 7 Live Mail problem receiving attachments from Macs

Tuesday, June 15, 2010

Maria send in an old tip for sending email attachments from Macs to Windows users. We don't know if this is behind the recent problem report about Windows 7 Live Mail, but it is worth repeating:

I saw this problem (Win 7 Live Mail problem receiving attachments from Macs) on your website (while looking for a solution to a problem I have). Anyway the solution is quite simple:

The problem actually lies with the sender of the Mac. When they attach a file to an email they must check the box "send windows friendly attachments." That will solve the problem. So, for example:

The person who owns the Mac is sending an email with attachment to a Windows user.

The Mac sender opens up their mail, type the message, click Attach. This will then ask where the file is. On the bottom of the window that opens will be a check box with 'send windows friendly attachments'. This must be checked so the recipient can download the attachment.

Garbled Mail sent from iPad Exchange account linked to European characters

Tuesday, June 15, 2010

Bo Hejl described a problem with sending mail from an iPad's Exchange account. It sounds similar to a previous report about iPad/Exchange email, where a solution was offered by a reader. Hejl reports:

If I compose a mail on my iPad or iPhone, using my exchange account, European characters (æ, ø, å and other accented characters) will be ineligible when the message has been received and is read in another account. It is not quite consistent, however. Mail sent from Exchange to MobileMe is garbled when read on the iPhone and iPad, but not on web-MobileMe, mail received by an imap account tend not to be garbled, but is occasionally.

I have tried to change settings on my Windows Exchange client (character sets, HTML formatting) but to no avail. The problem is significant when mails are forwarded to different type of clients, responded to etc.

If you've seen this

TIP: Reader says update Juniper SSL VPN Mac client to avoid problems

Tuesday, June 15, 2010

Peter Bruderer responded to the report Juniper SSL VPN problem with Mac clients with a suggestion to update the client:

Version 6.2.0 from Juniper SSL VPN is old old old. Current version is 6.5R4. Everything works there as expected. Upgrade Juniper SSL VPN.

If you've tried this


June 7

TIP: Fixing Snow Leopard AD clients that can't log in after sleep

Monday, June 7, 2010

Two readers responded to Bob Nine's report of Snow Leopard Macs not being able to log in to Active Directory after going into sleep mode. Both offered advice for how to deal with the issue. The first report was from Bob, updating his previous report with some advice he received from Apple:

We had a breakthrough after I sent the previous email: I called Apple Support. It was a good experience. I signed up on the website and the phone system called me. Talked to the first guy for a few minutes, then he sent me to his manager. His manager did not know, but researched it on their knowledge system. We fixed this very easily. Here is the process......Read entire story here

Reader says AD causes slow Snow Leopard SMB

Monday, June 7, 2010

Dan Tidswell did some testing and believes that Active Directory causes slow SMB connections in Snow Leopard:

After reading your post I decided to take some time out today to debug my problems with SMB connectivity to my Windows 2008 R2 server. I was experiencing very slow connections to shares and then slow transfer speeds when I copied data to/from the shares.

Essentially, for me the problems seem to be related to Active Directory and Snow Leopard. Once I rebuilt the server (without installing Active Directory) everything worked fine......Read entire story here

Reader reports iPad/Exchange syncing problem

Monday, June 7, 2010

Glen Haubold has a problem syncing an iPad with Exchange Server:

This drives me crazy. I have the new iPad, and our university has Outlook Exchange 2007. Set up was a snap, and everything syncs perfectly - except the little icon that tells me that the message has been replied to or forwarded. The iPad marks them, and of course Exchange marks them - but the icons don't sync. I'm surprised that I can't find that mentioned anywhere

If you've seen this problem

ExtremeZ-IP upgrade fixed reader's Leopard problem saving Word files

Monday, June 7, 2010

Jørn Støylen in Norway reports a problem in which Leopard clients saving Word files would crash ExtremeZ-IP, an AFP server for Windows. His fix was simple:

We're running 10.5.8, and often when we tried to save a Word document to our Windows Server, the server would crash. This was only Word, and both .doc and .docx.

But good news! Our IT dept. fixed it by upgrading ExtremeZ-IP on the server to the latest version.

If you've seen this

Newer Realtek audio drivers may not fix Boot Camp audio issues

Monday, June 7, 2010

Readers have previously reported that installing RealTek audio drivers in Windows in Boot Camp fixed a problem with speakers not working. However, Craig Seeman reports that the latest versions of RealTek drivers do not fix the problem:

I updated Realtek drivers from 6.0.1.5936 to currently available version 6.0.1.6101 and it does NOT fix the no-audio-from-back-speakers issue. I have Bootcamp 3.1 and Windows 7 Pro.

If you've seen this issue

PlayNice syncs contacts, calendars, tasks on Mac, Windows, Parallels

Monday, June 7, 2010

Last week PocketMac released PlayNice (US $40), new software for Mac OS X and Windows that can sync contacts, calendars, and tasks between iCal and Address Book on the Mac and Outlook in Windows. It will also sync Mac data with Windows in a Parallels Desktop virtual machine.

One user licenses allows users to install PlayNice on up to three computers, or computers and a virtual machine, and the software can sync all of them. It will also sync between two Macs or two PCs. The software will automatically detect other computers running PlayNice on a network and within virtual machines.


June 4

Dock icon for Snow Leopard AD network home folder missing

Friday, June 4, 2010

A reader named Augwell posted in our new discussion forums about a problem he is having with Snow Leopard and Active Directory-based home folders. Here's a portion of his report.

"...I can't seem to get the user's network home folder to come back to the dock. I have tried everything I know of including unbinding and rebinding the computer, changing settings for "force local user home folder" etc. I have a feeling that a simple plist file controls the automount and dock folder icon, but I can't find any information to lead me in the right direction."

Read the full report here. If you've seen a similar issue, please post a reply to Augwell's post here.

Apple's fix for AD clients stuck in sleep doesn't work for reader

Friday, June 4, 2010

Bob Nine is having problems with Active Directory Mac clients that go to sleep and can no longer log in. He tried an Apple workaround we described earlier this week for Macs stuck in screen saver mode, to no avail:

This is not working the way I want. I am a long time Windows IT geek. I own several Macs myself. This is the first one we are getting into the AD network at the office. My issue is when I put the Mac to sleep (closing lid) and go to a meeting, I cannot log back in. I can log into another name, then get the wireless going, and then switch back to the AD name. It is like the AD profile is not cached. I see the home directory on the local HDD, but it is NEVER an option when I am off the network. I ran the fix suggested in your post, and that assisted in the wired solution speed. It did not change the wireless solution or the offline situation. I will not get this approved for general use without offline user profile access.

If you can help

Juniper SSL VPN problem with Mac clients

Friday, June 4, 2010

Terence Tellis reports a problem with the Mac Juniper SSL Network client:

I have been facing an issue with the Juniper SSL Network client (Ver 6.2.0) on one of our Mac systems. Initially when I had installed the Juniper network connect client on the system, everything was working fine and there were no issues absolutely. All of a sudden one day it started throwing up an error and just refused to connect after that. The error message is "Your Session Terminated Unexpectedly. A software error caused the tunneling service to terminate......Read entire story here

Reader finds VMware 3.1 update of VMs to take a long time, few speed gains

Friday, June 4, 2010

Ricardo did not see a big boost in performance with updating VMware Fusion to version 3.1. (Other readers have reported speed increases with the update.) Ricardo also found that updating the virtual machines took an hour or more. He only has 2 GB of RAM in the Mac, which could have something to do with it:

I found your news about Fusion 3.1 update very interesting and decided to download and install it on my Mac. On this machine, I have two Windows installations: one is Boot Camp and the other is a virtual machine installed on a Sparse Bundle Disk Image. I tested both, they seem to work fine with Fusion 3.1, although my short tests did not show a substantial speed increase......Read entire story here

More on Win 7 settings for accessing Mac OS X Server

Friday, June 4, 2010

Two readers commented on the story TIP: Win 7 settings for accessing Mac OS X Server. The suggestion was to type Secpol.msc in Start button, and eventually change "Send NTMLv2 response only" to "Send LM & NTLM -use NTLMv2 session if negotiated." Robert Rae said, "This worked, but not over wireless."

John Kaiser added one more step:

The other quirk is that you have to map a drive letter. \\server\path will show an empty folder. This is Windows 7 connecting to a Mac OS X Server 10.3.9 running Samba 3.0.10, which is kind of old. And thanks for the tip.

If you've tried this


June 1

Readers note speed improvements in VMware Fusion 3.1

Tuesday, June 1, 2010

A couple of reader report big performance gains with the new VMware Fusion 3.1 update over version 3.0, as VMware has promised. David Keldsen reports:

Yes, indeed, it's substantially faster, both boot and resume times. Mind you, I'm using it on relatively high-end hardware (i7 iMac), but it takes advantage of the hardware MUCH more now, and still doesn't impact other processes.

In our new discussion forum, Steve said the speed difference between versions 3.0 and 3.1 is significant. Steve's forum entry is here. If you've tried VMware Fusion 3.1 or post a note in our new VMware Fusion forum.

(See also VMware Fusion Tips and Reports.)

TIP: Reset MacBook Pro SMC for battery issues with Parallels 5

Tuesday, June 1, 2010

Kevin David reported that Parallels DesKtop 5 disabled his MacBook Pro's battery. We had reports of this with an earlier version of Parallels Desktop. David said:

Getting the MacBook Pro battery to work in Parallels 5, I got the same issues that Sven had and I tried the suggestions that he made. The last thing I did was an SMC reset and that worked. Hopefully Parallels fixes this, as this is not cool.

If you've seen this with Parallels Desktop 5 or post a note in our new Parallels Desktop forum.

(See also Parallels Tips and Reports.)

Reader says VirtualBox on Snow Leopard not running 64-bit OS's

Tuesday, June 1, 2010

Louis Hopcraft reports that VirtualBox isn't listed as a 64-bit app and doesn't run 64-bit guest OS's:

I've been using VirtualBox on Snow leopard for quite a while now, and it's been working great, but I have noticed that under Activity Monitor, Virtualbox is not listed as a 64-bit app. I'm running the latest version for OS X. But when I download a 64-bit OS like kdenlive-x64-20090612.vmdk, it won't boot, and displays the following error: "This kernel requires an x86-64 CPU, but only detected an i686 CPU. Unable to boot - please use a kernel appropriate for your CPU."

In Activity Monitor I noticed that I have quite a few 64-bit apps running.

Comment on this by or by posting a note in our new VirtualBox forum.

(See also VirtualBox Tips and Reports.)

TIP: Fix for Snow Leopard AD clients getting stuck in screen saver in .local Domains

Tuesday, June 1, 2010

John Gilbert has the problem where Snow Leopard clients bound to Active Directory get stuck in screen saver mode. Two readers previously said that Apple support article TS3287 fixed the problem. Gilbert reports that it didn't for him. But he found another Apple Tech support article, TS3248, that did. This fix is to lengthen the default timeout for .local name lookups by editing an info.plist file. Gilbert reports:

I seem to have the symptoms described in your tip of 2 April 2010. The Apple fix made no difference. What did help was another Apple fix: http://support.apple.com/kb/TS3248. This is one of the problems related to having an AD domain which ends in .local.

If you've tried this

Leopard problem saving Word files to Windows Server

Tuesday, June 1, 2010

Andy Macdonald is seeing the problem saving .docx files to Windows Server from within Word. This widely reported problem in Snow Leopard was fixed with the Mac OS X 10.6.3 update. However, Macdonald sees the problem in Leopard, and cites a report of the issue from five years ago:

Just to add that our users are experiencing a similar problem on Macs running Leopard (10.5.8) bound to Active Directory and Open Directory, authenticating against AD.

When trying to save a new Word for Mac 2008 document in default .docx format to the home directory on a Windows Server 2008 share, gives the "Word can not save ..." error message and creates a zero byte file "Word Work File D_{number}.tmp" in the folder.

One workround we found in our environment is to save in .doc format (Office 97-2004) - no problem.

Interesting to see reports of a Microsoft guy working hard on very similar problems in 2005!

If you're seeing this problem in Leopard

Reader sees Error 51 with Cisco VPN and OS X 10.6.3

Tuesday, June 1, 2010

Ramon Espinosa is getting error 51 when he tries to connect to a Cisco VPN. This was a problem readers reported with Mac OS X 10.6.0, but Espinosa has the latest version:

I'm using Mac OS X 10.6.3 and still get the error 51. Restarting the services doesn't work neither reinstalling the software. Built-in VPN Client used to work, now it starts, asks for login/password "thinks" for some seconds and disconnects the VPN, never get to actually connect.

If you've seen this problem


May 2010

May 26

VMware Fusion 3.1 focuses on big performance gains

Wednesday, May 26, 2010

Today, VMware released VMware Fusion 3.1, a substantial under-the-hood update to the virtualization software for Mac OS X. VMware said the update increases graphics performance by a factor of 5 over Fusion 3.0, improves general performance by 35 percent, and increases the speed of various tasks. The new version also improves use with Boot Camp, fixes problema with Migration Assistant that readers had reported, and includes over 20 other improvements......Read entire story here

Google's releases first "stable" Chrome for Mac with new features

Wednesday, May 26, 2010

Yesterday Google released its first non-beta Mac and Linux versions of its Chrome web browser. The new version includes new features and faster performance. Google did not say if the never version is feature-equivalent to the Windows version, which Google has previously said was a goal of the Mac version. The Windows version of Google Chrome has been available.....Read entire story here

TIP: HP driver may block Windows access to Mac 10.6.3 printers

Wednesday, May 26, 2010

Andrew Elmer updated his report from yesterday about Mac OS X 10.6.3 blocking access to printers from Windows 7 PCs. Today he sent us a fix:

I have had some success over the error. While I read somewhere that the error was associated with some HP drivers I didn't believe it was the driver because in the past I had used the exact same driver without any issues. But I finally decided to try and use another HP driver and indeed it did work. The printer I use is a HP Photosmart C4280 and the driver I tried to use countless times was HP Photosmart C4200 series. At the moment I can't recall the driver I use now but it works fine and the error no longer showed up the driver install correctly and now I can print from Windows 7 Ultimate to my shared Snow Leopard printer.

If you've seen this


May 25

TIP: folder names with periods on server show up empty

Tuesday, May 25, 2010

Doug Yunker reports that Mac users that include periods at the end of file and folder names on a server can't access them:

I fixed a problem with Leopard and Snow Leopard not viewing folders on my Windows shares. Panther and Tiger worked fine. My Mac users were saving files and folders with spaces or periods at the end of their names. NTFS permissions couldn't apply, and the newer Macs could see the folder initially, but when they try to open them, they would be empty or disappear. I had to rename them with the Panther computer, and then everything worked fine.

If you've seen this behavior

TIP: Apple fix for Mac AD users not being able to log in

Tuesday, May 25, 2010

A new Apple support article describes fix for Active Directory users who receive an "unable to log in to the user account" error message. The article describes the symptoms occurring when users have home folders on the server. The fix is to edit the Mac client's /etc/auto_master file to comment out the /Network/Servers entry:

# Automounter master map
#
+auto_master # Use directory service
/net -hosts -nobrowse,hidefromfinder,nosuid
/home auto_home -nobrowse,hidefromfinder
#/Network/Servers -fstab
/- -static

Another reader says Win Server 2008 linked to slow SMB with Snow Leopard

Tuesday, May 25, 2010

Olivier Jaillet in Switzerland agreed with last week's report, Reader says slow SMB file browsing started with Win 2008:

I read your post about slow connections to mount SMB shares from a Windows Small Business Server 2008 with a MBP OS X 10.6. We have another Windows Server with 2003 and it goes much faster. I think the problem is on the configuration of the SBS 2008.

If you've seen this

Mixed results for sysctl workaround for slow SMB; AD involved?

Tuesday, May 25, 2010

Ben West reported success with last week's suggestion for resolving slow SMB file sharing in Snow Leopard:

I ran the sudo sysctl -w net.inet.tcp.delayed_ack=0 command on my iMac which is accessing a Windows Server share over a VPN connection. This solved my slow browsing SMB issue completely.

However, the workaround did not work for Guillaume Dasnon in France, but he points out that the problem only occurs with Active Directory......Read entire story here

Another reader says 10.6.3 prevents Windows access to Mac printers

Tuesday, May 25, 2010

Andrew Elmer sees the same problem as a previous report about the Mac OS X 10.6.3 update preventing Windows access to Mac-connected printers:

I too have this exact same problem however I'm accessing Snow Leopard from WIndows 7 Ultimate. Before upgrading to Snow Leopard the printing worked flawlessly. But ever since upgrading I cannot get the printer to work because windows 7 reports "windows cannot connect to the printer" and displays error 0x000003eb. Any help on this issue would be greatly appreciated.

If you've seen this

Office file date modified changes when files opened server

Tuesday, May 25, 2010

Chaithanya Ravipati in Australia reports having the problem of modification dates of Office files changing when files are opened on a Windows server:

We have Mac OS X Server 10.6.3 with Mac OS X 10.6.3 clients using Office 2004 and Office 2008. As soon as you open the Office documents, the date modified changes, even if you haven't made any changes to the document.

If you've seen this problem

Boot Camp Build 2354 update for MacBook Pro 13" 2010

Tuesday, May 25, 2010

Apple has released a Boot Camp update, Build 2354, specifically for one Mac model, the 13" mid-2010 MacBook Pro. The update is downloaded and installed from within Windows XP, Vista, or Windows 7. The article describes how to download and install the update within Windows, and how to verify that it was installed. The update addresses an issue with speakers not working and other issues.


May 23

MacWindows launches new discussion forums

Sunday, May 23, 2010

MacWindows.com has launched its first reader discussion forums. Covering the same types of topics that MacWindows has reported on for almost 13 years, the new discussion forums are a place where users can directly communicate with each other to report their experiences, recommendations, problems, and tips for working with Macs and Windows together. The boards contain over two dozen forum topics, including running Windows on Macs, Macs in Active Directory, Entourage, and file sharing. There's also a place for cross-platform consultants and people looking for consultants to find each other.

The new discussions forums are a work in progress. As always, we'd like to have your feedback. You can leave comments in the MacWindows Feedback forum at the bottom of the main forums page.

MacWindows will continue to publish reader reports on the home page and on the Tips and Reports pages, focusing on bug reports, workarounds and fixes. (Look for the "let us know" links on the main site to send a report.) We'll also continue reporting news about products focused on helping users and organizations integrate Macs and Windows.

Since 1997, MacWindows has been the Web's leading provider of news and information about getting Macs and Windows to work together. We've published reader reports from every continent -- including Antarctica.


May 21

Oracle VirtualBox runs OS X guests in VMs, at odds with Apple EULA

Friday, May 21, 2010

By John Rizzo

Oracle's VirtualBox 3.2.0 is the first virtualization software to add support for running Mac OS X in a virtual machine--and the first to be at odds with Apple restrictions on the use of the OS. The new version of VirtualBox adds "experimental" support for running Mac OS X as a guest OS on Apple hardware, a use that could violate Apple's end user license agreement (EULA). Apple's Mac OS X EULA permits only one copy of the operating system to be run on a Mac at one time--even with a 5-license Family Pack. The EULA for Mac OS X Server, however, has not had this restriction since Apple changed the Server EULA at the end of 2007......Read entire story here

Reader says sysctl tweak helps with slow SMB

Friday, May 21, 2010

Tom Waterhouse reports some success with Monday's suggestion for improving Snow Leopard's SMB browsing speeds:

Just to say that we've tried this terminal tip:

"sudo sysctl -w net.inet.tcp.delayed_ack=0" on two of our Macs in our office (of which runs on various versions of windows server) and it seems to help.

Our systems admin didn't like the sound of setting it to "0", so we're running it at "1" and it seems to make a bit of an improvement, but still runs slowly now and then, albeit rarely. Thanks for the tip!

If you've tried this

Reader confirms Path Finder workaround for slow SMB

Friday, May 21, 2010

Bruce Austin verified last week's report that Snow Leopard's slow SMB file sharing problems disappear when using Cocoatech's Path Finder utility instead of the Finder:

I've been plagued with the slow access to SMB files on shared servers, and like so many others on your SMB thread this all began for me when I upgraded to Snow Leopard (i.e. Never had issues with 10.5.x).

Responding to a tip on your site pertaining to NAS error issues, I downloaded a copy of Path Finder, and amazingly, using this navigation interface has resolved my issues of slow-connecting to my company_s SMB servers. In other words, using Apple's Finder = long wait times to mount servers and navigate directories, whereas the same activity using Path Finder I experience no unusual wait times.

My experience with Path Finder suggests the issue is on Apple's side rather than with the Windows 2008 Server that some of your posters have pointed to.

Does Mac OS X 10.6.3 Build 10D2094 fix slow SMB?

Friday, May 21, 2010

Asger Jensen followed up on his previous report about a new Finder 10.6.5 build not having the slow SMB browsing problems. He now thinks that the problem is resolved not just with the new Finder, but a new build to Mac OS X 10.6.3 -- Build 10D2094-- that is showing up on some new Macs:

I have made a few more observations that might be of interest to you and all the others who struggle with this very annoying issue. First I will be using OS X build numbers:

Macbook Pro 15" 2.4 Core2Duo 2008 retail OSX 10.6.3: Build 10D*573*
Macbook Pro 15" 2.4 Core i5 2010 preinstalled OSX 10.6.3: Build 10D*2094*

Having now browsed literally hundreds of folders with no problems on 2094 compared to frequent pauses (every 20 or so folders opened) on 573 I feel confident that the issue has been fixed in build 2094......Read entire story here

TIP: workaround for Software Update hangs for AD users

Friday, May 21, 2010

Michal Mysliwiec found a fix for the problem of Snow Leopard's Software Update hanging for Active Directory users. He changed a setting with the Active Directory plugin:

I had this problem too. My Active Directory user have admin flag in Accounts settings checked. But Software Update won't install anything.

I had to change Active Directory plugin settings. There is a place where you can add domain groups that will have privileges to administer your computer. I just added "DOMAIN\domain users" and Software Update works fine. This also solved some other problems with user privileges in other applications.

If you've tried this approach


May 18

TIP: workaround for Slow Snow Leopard SMB connections

Tuesday, May 18, 2010

Ricardo suggested a work around for the Snow Leopard problem of slow browsing of SMB file shares. He recommends typing a command in Terminal:

I am on 10.6.3 and I am still experiencing this problem. I've got about 250 Gb of MP3 on a Windows XP share, and while adding files to the iTunes library I have to go add a few folders at a time. I found the following to be a potential solution, while it made it better, I still have problems:

sudo sysctl -w net.inet.tcp.delayed_ack=0

The original setting is ack=3. This has something to do with samba, but I'm not sure what.

If you've tried this

More on Finder 10.6.5 and slow SMB access

Tuesday, May 18, 2010

An anonymous reader told us "The 10.6.5 Finder DOES NOT fix it for me!" in response to last week's report regarding a new version 10.6.5 of the Finder that was reported to fix Snow Leopard's problem of slow SMB browsing. Rodrigo Perez tried a different approach -- a drag-and-drop copy of the new Finder (which is located in the folder /System/Library/CoreServices/) to his Mac. It didn't work. However, Perez reported some interesting information:

I read the post yesterday regarding "Reader says new Finder 10.6.5 fixes slow SMB browsing," so I stopped by the local Apple store last night and copied the 10.6.5 Finder onto a flash drive. I installed it this morning to give it a try; however, it did not fix the slow browsing problem on my MacBook Pro. It would appear that there are some other updates that may be necessary to address the issue. I have also worked with AppleCare to try and resolve the SMB access delay......Read entire story here

Reader says slow SMB file browsing started with Win 2008

Tuesday, May 18, 2010

George Markides says his slow file browsing problems started only with Windows Server 2008:

Ever since my school board went to Windows Server 2008 our Macintosh machines take a VERY long time (3-5 minutes) to display the contents of shared folders on the server. When the school board was running Server 2003 the Macintoshes were loading up folders as fast as the PCs. We have not found a work-around yet.

If you've seen a change in Windows Server slow down file browsing

We've been posting reports of slow Snow Leopard SMB file sharing for user connecting not only Windows servers, but with Linux servers and network attached storage. (See Snow Leopard File Sharing Tips and Reports.)

Possible fix for Macs "unbinding" from AD: change passinterval

Tuesday, May 18, 2010

Anne Balish shared a suggested workaround for problems with Snow Leopard clients losing binding from Active Directory. She send us a script that changes the passinterval on the Mac clients:

I'm having problems with OS 10.6.2 "unbinding" from Active Directory (Windows Server 2003). We have 15 iMacs running OS X 10.5.8 that we have no problems with being bound to AD. We also have 15 MacBooks with OS X 10.6.2 and they are constantly "unbinding" from AD. To correct the problem I need to log in as the local administrator, unbind and then rebind to AD. That fixes the problem until the next restart or after a certain amount of time goes by. The other fix...Read entire story here

TIP: Workaround for AFP search problem with Mac OS X Server

Tuesday, May 18, 2010

Jon Holt has seen the problem with Mac OS X Server where users performing a Spotlight search on an AFP volume get no results returned. He sent a suggestion to fix it:

Easy fix: Just force index off and then back on inside the Terminal through Remote Desktop to your workstations. Reindex. Problem solved. It is an issue with 10.5 server that I am familiar with.

If you've tried this approach

Win 7 Live Mail problem receiving attachments from Macs

Tuesday, May 18, 2010

A reader who wishes to remain anonymous has a problem receiving attachments from Mac users:

I could not see any JPG or PDF files listed as attachments when I received them emailed from Mac users. I use Windows 7/Windows Live Mail. The JPGs showed up as embedded within/at the bottom of the email message itself, but did not show up as attached files that I could save/open.

I found the Windows Live Solution Center and they had a few suggestions. The first one worked, to a degree. It seemed that "Read all messages in plain text" was not checked at Tools, Options, Read (via Tools on the Windows Live Mail toolbar). I never "unchecked" that, so it had to be a setting that came with Windows 7 on my new computer. But oddly enough, it seemed to affect only email attachments coming from Macs.

However, I've realized it's not the best fix. It allows me to see jpegs and PDFs listed as attached, and thereby to access them, but now all the e-newsletters I get just look like "plain text," no graphics. So it's not a total solution yet.

If you've seen this

Snow Leopard VPN problem with IPSec over UDP

Tuesday, May 18, 2010

Cal responded to an older report about Snow Leopard not being able to connect to a Cisco VPN using IPSec over UDP. Cal said:

I have also seen this and submitted a bug. Since you posted this, any other work arounds?

We haven't, but if you have


May 13

Reader says new Finder 10.6.5 fixes slow SMB browsing

Thursday, May 13, 2010

Asger Jensen in Europe reports that he received a brand new MacBook Pro installed with Finder version 10.6.5. His other Snow Leopard Macs have Finder 10.6.4. More significantly, Finder 10.6.5 doesn't have the Snow Leopard problems of slow SMB file share browsing:

Until now I have tried all suggestions on your site to fix the dreaded problem with browsing SMB-shares from 10.6.1-through-10.6.3 with no luck. But today, browsing the exact same shares from my new MacBook Pro 15" 2010 model I experience no sudden pauses in directory listing.

It seems though that Apple has fixed the problem in a new build of the Finder.app. On my machine with the shipped OS X10.6.3, Finder.app is version 10.6.5, but on the Company's Mac Pro with retail OSX 10.6.3 the Finder.app is 10.6.4. So hopefully OS X 10.6.4 will include Finder.app 10.6.5.

If you've seen Finder 10.6.5 on your new Mac if it fixes this issue.

CrossOver Games 9 supports more Windows games on Mac, engine overhaul

Thursday, May 13, 2010

CodeWeavers yesterday released CrossOver Games 9.0 (US $40), a major new version of the software that enables Mac OS X and Linux to run Windows games natively, without Windows itself. The new version supports more Windows games, including StarCraft 2 (beta) and StarTrek Online, and runs previously supported games run better. It also adds support for the new Steam user interface, and works with community-support profiles for Star Trek Online, Lord of the Rings Online, and others. The application installation process is also new. Users can also now install games with a single screen, or with single click from CodeWeavers' Compatibility Center web site......Read entire story here

NEW CrossOver 9.0 Runs Windows apps on a Mac--without Windows
CrossOver Games runs Left4Dead, Warcraft, Steam, Spore, and others on your Mac. Only $40 (and no need to buy Windows!) Free trial from CodeWeavers. Click here for more.

TIP: Optical-out helps Boot Camp speaker problems

Thursday, May 13, 2010

John Borges used optical audio output to get around the problem of speakers not working from Windows running with Boot Camp:

I have a 2006 Mac Pro. When I upgraded to Vista, I could not get the line out to work. All sounds would come from the internal speaker. I have tried various things, including installing the RealTek drivers, as your site suggests. Loading the latest drivers did help: I did get sound but it was about 3db low.

The most reliable way to fix this problem was to use the optical output, which works great in both OS X and Vista. Fortunately I am using a receiver with an optical input. This also works fine with the Mac side. The only issue is that you lose the system volume control when you are using digital out.

One glitch is that the sound level control preference doesn't work. You have to use the volume controls on each app.

If you've tried this approach .

How to create an unlocked Boot Camp DVD for localized Win 7 versions

Thursday, May 13, 2010

Joel Amar sent us a follow-up to his previous story, Using Hebrew and Arabic Windows in Boot Camp on new Macs. The problem is that he was unable to install the latest Boot Camp drivers in localized version of Windows 7, including Hebrew and Arabic. He described workaround as "the only fix is to open each driver with winrar and add enableNotListedLanguages in the DPINST file..."

Amar has now provided us with a detailed guide to build a proper and unlocked Boot Camp DVD, might be handy for other purposes as well......Read entire story here

Upate on Entourage 2008 Database Rebuild deleting emails, contacts, and calendar

Thursday, May 13, 2010

George Zervakos commented on the story Handling Entourage 2008 Database Corruption, sharing his experience with the problem:

I came across this page on your site and read it with great interest. I had a user whose Entourage database was rebuilt. He had a roughly 4GB database, one IMAP account and one Exchange account. The database rebuild took a few hours, after which everything seemed to be working fine. A few days later, someone pointed out that his contacts went missing along with his calendar. Then I had a closer look and realized that the majority of the inbox and sent items were also missing. I traced back the deletions to the date of the database rebuild......Read entire story here


May 10

TIP: Remove space in directory name helps SMB issues

Monday, May 10, 2010

Alain Létourneau in Montreal reports that removing a space at the end of a shared directory cleared up SMB file sharing problems with Snow Leopard:

We are replacing old iMacs running OS/X 10.4 and when testing with the new iMacs running 10.6.x we had problems accessing files in some directories and not others (the files were on a Mac server running 10.4, shared via SMB), we finally figured out that the directories we were having problems with had a space for the last character in the name.

Everything worked fine when we removed the space character at the end of the directory name.

If you've tried this

TIP: Use Path Finder as another workaround for NAS error -36

Monday, May 10, 2010

Harry recommends using Cocoatech's Path Finder (US $40) to get around Snow Leopard problems accessing network attached storage (NAS):

Download the Path Finder app. On the share file on NAS (public or private user folder) changing the permissions to write, read and execute to folder and enclosed subfolders (for the current user) and you have no more write permissions and Error -36 when you try copy folders or files .

Path Finder is available as a free trial. If you've tried it as a fix for file sharing issues

(For more workarounds to the problem, see Snow Leopard File Sharing Tips and Reports.)

10.6.3 Server AFP Permission problems

Monday, May 10, 2010

Two readers report problems with Mac OS X Server 10.6.3 and AFP file sharing. Both report that reverting to version 10.6.2 eliminates the problem. Jony Holt writes:

Users are saving files into server 10.6.3 through AFP and the files are being saved with only R/W access to them. The server sees this issue as well. Can manually change but no known fix. Roll back to 10.6.2 issue went away.

Another reader from New Zealand, who wishes to remain anonymous, has a different problem with AFP and Server 10.6.3:

Mac OS X Server 10.6.3 AFP no longer works for Workgroup members but is OK for users with account on server. SMB shares fine with all users. Just prior to 10.6.3 update, the server was running flawlessly on 10.6.2......Read entire story here

Slow Snow Leopard SMB access continues with 10.6.3

Monday, May 10, 2010

Two readers report that very slow Snow Leopard access to SMB shares continues in version 10.6.3. Chay Wesley sees it with a Windows server:

Just found your website while Googling for a solution to the problem I'm having since installing Snow Leopard. Very long waits for Finder to connect to a Windows Server 2008 SMB share. It does always connect eventually, but waiting for it is maddening. This behavior continues to persist even with 10.6.3 installed. No problems with 10.5.x.

Lee Campbell sees it with a Linux server, but the delay is reduced in a Windows domain......
Read entire story here

JAMF Casper Suite can import pre-buit Mac managed prefs

Monday, May 10, 2010

JAMF Software announced that it has updated its Casper Suite client management software to enable administrators to import pre-built preference manifests within the JAMF Software Server. The company said Casper Suite improves handling of managed preferences (MCX) for Mac OS X. JAMS is doing this through integration with the Manifest Destiny Project, a public collaboration that collects and makes freely available Mac OS X preference manifests submitted by system administrators. JAMF described The Manifest Destiny project as a "pool of shared knowledge and resources amongst IT Administrators..." ...Read entire story here

GoodSync adds Mac support, adds Mac-PC file transfer.

Monday, May 10, 2010

Siber Systems has released GoodSync for Mac, the first Mac OS X version of the Windows utility for backing up and synchronizing files between devices. The software can sync files between Macs, Macs and Windows PCs, external drives, and Windows Mobile devices. It works over networks, WebDAV, FTP, FTPS, and over a USB cable. The company said that GoodSync for Mac can sync as many as five million files at once.

A personal version of GoodSync for Mac is available as a free download. The US $30 GoodSync for Mac Pro offers unlimited jobs and file synchronization plus toll-free phone and web support.


May 5

TIP: Using Hebrew and Arabic Windows in Boot Camp on new Macs

Wednesday, May 5, 2010

Joel Amar discovered that on new iMacs and MacBook Pros, he could no longer install Boot Camp drivers in Hebrew and Arabic versions for Windows. He found the cause of the problem, and a solution:

Since the last iMac models (21.5" & 27") and the new MacBook Pro (i5 and i7) it is not possible to install Boot Camp drivers on Hebrew or Arabic User Interface Localized version of Windows (XP, Vista or 7) and probably on many other localized versions.

No error message or indication appears during installation, but after restart only the Boot Camp control panel and HFS drivers are installed. Missing are all the Apple drivers (Bluetooth, iSight, Keyboard, etc..), Cirrus, Intel, Broadcom, Atheros drivers......Read entire story here

Reader says fix for Boot Camp Win 7 color problem didn't work

Wednesday, May 5, 2010

An anonymous reader did not have luck with a previously reported workaround for a problem with Boot Camp and Windows 7 16-bit color depth:

I have this same problem. I gave MrCyberdude's solution a try, but sorry, it didn't work.

If you've tried this workaround

Reader confirms Win7 crash on sleep/resume in Boot Camp 3.1

Wednesday, May 5, 2010

Tonmoy Ghosh confirmed last week's report that waking a Mac from sleep mode causes Windows 7 to crash in Boot Camp 3.1:

Regarding Win 7 crash on sleep/resume in Boot Camp 3.1. I see the same problem on my MacBook Air running Windows 7 x64 in Boot Camp 3.1. The blue screen points the system's power management driver.

If you've seen this problem

Win 7 MacBook trackpad stuck as a secondary clicks

Wednesday, May 5, 2010

Randall Herra has a problem with his trackpad settings in Boot Camp 3.1 and Windows 7:

I installed Windows 7 Ultimate on the new MacBook Pro (Boot Camp 3.1). When I try to configure the trackpad's mouse settings for the right click, I did checked the primary and secondary option, but now, the trackpad only works as a secondary click and can not go back. When I try to remove the check again, it does not allow me to.

If you've seen this problem

MacDrive 8.0.5 update fixes MacFireWire drives in Win 7, improves .DMG support

Wednesday, May 5, 2010

Mediafour has release MacDrive 8.0.5, a maintenance update for the software that enables Windows to read and write to Mac-formatted drives and partitions, including the Mac drive partition from within a Boot Camp-installed Windows. The update fixes an issue with Mac-formatted FireWire drives on Windows 7, and problems resuming from sleep with external USB and FireWire Mac-formatted disks. The update also improves mounting and unmounting DMG files in Windows, improves working with Time Machine, and fixes and improves several other issues.

Owners of MacDrive can download this update from the Mediafour web site.

Paragon offering HFS+ driver for Windows free

Wednesday, May 5, 2010

Paragon Software is offering 50,000 free copies of its recently released HFS+ for Windows, driver software that provides read-only access to Mac-formatted storage from within Windows.

However, Paragon's web page makes a claim that is not accurate: " HFS for Windows, the only software that lets you read Apple iPods, Macs and iPad data from a Windows PC." In fact, there are other utilities for Windows that provide read-only access to HFS Plus storage, and several that provide both read and write access, such as MacDrive. See our page Using Mac drives on Windows PCs for a list of these other products.


May 3

TIP: Avoiding Finder hanging on SMB Linux -- keep .DS_Store writable

Monday, May 3, 2010

Erik Pearson has a workaround to problems of the Finder freezing when access SMB (Samba) directories on a Linux server. He is also running AFP on the same server, and provided information on how to run both netatalk and samba. His report:

Malcolm Heath mentioned a problem on your site that's similar to one I was having, where the Finder would hang when accessing subdirectories of a Samba share point. I discovered the source of my problem......Read entire story here

TIP for Snow Leopard issues with SMB: keywords, WINS, & case sensitive Samba

Monday, May 3, 2010

David Lippa sent some solutions for fixing Mac OS X problems with SMB (Samba) file sharing, with Linux and Windows servers. He recommends a keyword, keeping a single WINS server in a subnet, and configure a Samba server for case sensitivity. Lippa's report:

I have some fixes to some of the Snow Leopard problems with Samba.

1) Use the "hide files" keyword instead of "veto files." The Man page says that they won't show up in Explorer (speed things up) but if you know what you're looking for (that's you, Finder!) you can access them.

2) WINS server issues. There can only be one WINS server *per subnet*......
Read entire story here

TIP: Win 7 settings for accessing Mac OS X Server

Monday, May 3, 2010

Christophe Van Huffel in Belgium told us how he changed Windows 7 security settings to enable access to his Mac OS X Server:

This worked for me, accessing Mac OS X Server from Windows 7 Ultimate:

  1. Type Secpol.msc in start button.
  2. Expand "Local Policies" and select "Security Options."
  3. Alternate : Type secpol.msc to get editor up then
  4. Locate "Network Security: LAN Manager Authentication Level" in the list and double-click......Read entire story here

Reader verifies fix for Snow Leopard/Net Extender VPN fix

Monday, May 3, 2010

Casey Lynn had success with the tip "TIP: GUI version of Snow Leopard/Net Extender VPN fix," which is a workaround for problems with SonicWall's NetExtender virtual private network client and Snow Leopard:

This worked! And we used this fix on several machines all running Snow Leopard. Worked like a charm on all of them.

MokaFive virtualization management system beta adds VirtualBox support

Monday, May 3, 2010

MokaFive last week released beta support of Sun VirtualBox in its MokaFive Suite, software that uses "virtual layers" to selectively manage portions within virtual machines running on Mac, Windows, and Linux workstations. The beta version enables users or administrators to create LivePCs virtualization packages using VirtualBox. A LivePC contains the MokaFive client and a virtual machine, and can include the hypervisor. MokaFive's server can distribute the LivePCs to up to several thousand users, but the LivePCs run locally on the users' machines, whether connected to a network or not.

The MokaFive Suite 2.8 supports VMware Fusion for Macs and VMware Player for Windows and Linux in LivePCs. This beta of the client enables use of VirtualBox. Administrators can use the same types of policy controls and privileges regardless of whether VMware or VirtualBox is being used in the LivePC. MokaFive Suite does not support Parallels Desktop, which is the fastest hypervisor for Mac OS X.

TeamViewer screen sharing for Mac and Win gets Linux support

Monday, May 3, 2010

TeamViewer has released a version of its TeamViewer desktop sharing software for Linux. The new version enables Macs, Windows PCs, and Linux to remotely control, view, and share screens with each other, as well as direct file transfer. iPhones are also supported. The company said the software is designed for use in IT support services, sales service, training, and webinars.

TeamViewer includes a number of other features, such as voice over IP (VoIP) and instant chat. TeamViwer uses its own compression technology for quick performance, according to the company. TeamViewer does not require port-forwarding, static IP addresses or router configuration, enabling firewalls to remain in place during a TeamViewer session.

Security features include unique user ID code and dynamic password creation, which can be shared with the connection partner via phone or email. Entering this code and password establishes an immediate connection to the corresponding computer. The software uses AES 256-bit session encoding and enables customers to create blacklists and whitelists.

TeamViewer is available free for non-commercial use, and is available for businesses in several different licensing options.


April 2010

April 28

Win-on-Mac camparisons page updated

Wednesday, April 28, 2010

We've updated our report Running Windows on Intel Macs, a comparison of all of the options available, including Boot Camp, the known virtualization products, and CrossOver.

TIP: Workaround for Entourage events "Casablanca" bug

Wednesday, April 28, 2010

Kim Collier found a workaround for the old problem of Entourage/Exchange problem where all-day events get changed to "Casablanca, Monrovia:"

I found a fix.

  1. Open an event in Entourage
  2. Click on "Event" on the top bar
  3. Scroll down to "Time Zone"
  4. Select your time zone

That's it. You only need to do this for one event and it sets the Time Zone for all events. This has completely cleared up my problem with the changes that happen in Outlook after syncing with Entourage through Microsoft Exchange.

If you've tried this suggestion

Reader report: VirtualBox, VMware Fusion on a "Hackintosh"

Wednesday, April 28, 2010

Johnny QQ has an interesting multi-OS setup: A Dell PC hacked to run Mac OS X, running VirtualBox and VMware Fusion. We would advise that his experience with the two virtualization tools likely don't translate to the experience on an Apple Mac. Still, it is an interesting setup:

I have been running VirtualBox 3.1.6. r5935 and Fusion 2.0 for 7-8 months on my Hackintosh OSX 10.5.8 Dell DXP9150 4GB RAM. Fusion 2.0 seems to run Win XP slower than VB and tried upgrading Fusion to 3.0 and found it to be even much slower than 2.0 leaving me to downgrade back to 2.0. The only issue with VB is USB integration and drag and drop. Though I could live without the drag and drop, USB support is vital. Initially I thought the USB integration on VirtualBox was an issue only with the first version 2. But problem persist even after latest update 3.1.6.r5935. Not sure if the USB issue is attributed to it being a Hackintosh or not, or if it is a normal issue with VB. In any case, VirtualBox is fantastic, its much snappier than Fusion and very little effects on the overall Mac's speed, unlike Fusion.

Of course, Johnny QQ doesn't have a real Mac, so your mileage may vary.

TIP: Advice for secure Cisco settings in Snow Leopard

Wednesday, April 28, 2010

Brian Povlsen (who runs the useful Chicago Mac/PC Support blog on cross-platform issues) sent in some advice and useful information about accessing Cisco virtual private network systems from Snow Leopard:

Your Snow Leopard VPN page has this comment:

Also note that the Cisco VPN Client will not be supported/functional under Mac OS X Snow Leopard (used to kernel panic the machine when booting up if the .kext's were installed, haven't tried under later seeds). I asked Cisco and was told that the only Mac VPN client that would be developed going forward was the AnyConnect VPN.

A direct link to the Cisco documentation that confirms this. It also has some security concerns that an administrator might want to carefully review such as: RetainVpnOnLogoff

true-Keeps the VPN session up when the user logs off a Windows OS. Caution: If split tunneling is enabled on the group policy and Remote Desktop is enabled on the client PC, users who are not authenticated by the secure gateway and who use RDP to log in to the PC have access to the VPN.

false-(Default) Terminates the VPN session when the user logs off a Windows OS.

Personally I will choose false. Keeping a VPN session up is too risky for PCI compliance.

If you have some insight into this issue


April 26

TIP: Replace VMware virtual net adapter after upgrading from v2 or XP

Monday, April 26, 2010

Brian Bargiel forwarded a link to a VMware support article that offers a fix for a networking problem in VMware Fusion. When upgrading to VMware Fusion 2 to version 3, or when upgrading Windows XP to a later version of Windows, networking in Fusion may stop working. VMware says that in both cases it is a problem with the virtual network adapter. The company's solution is to install a new one.

The procedure the article details is to first change your virtual machine type if you've updated Windows from XP. Next, Uninstall and re-install VMware Tools. Finally, remove and re-add the virtual network adapter.

Brian Bargiel said it works:

I had this issue after upgrading my Boot Camp partition from XP to Win 7. This article helped me troubleshoot my broken network connection; perhaps the procedure may be helpful for your readers.

I've you've tried this approch

We've had some previous reports of networking problems with Fusion 3. One reader used a different fix, installing an Intel driver, though he didn't say if it was an upgrade or a clean installation.

CrossOver 9.0.1 update fixes for Outlook, Quicken Access, IE 7

Monday, April 26, 2010

Codeweavers has released CrossOver 9.0.1, a maintenance update of the software that enables Windows applications to run directly in Mac OS X, without requiring Windows itself. (Current customers can download the update here.) The update fixes several bugs that could cause Outlook to freeze or crash, as well as improved HTML editing in Outlook, and improved installation of Outlook 2003 service packs. The update also fixes crashes with Access 2000 and Visio 2003 and 2007. Quicken 2010 has some improvements, a fix of performance issues with large files and a fix for a problem importing .qif files. An Internet Explorer 7 printing problem was fixed, and a problem crashing when selection Help was resolved. The update also makes some minor improvements to the CrossOver software overall.

Crossover 9.0, which shipped in March, added a new user interface, a simplified method for installing Windows applications in Mac OS X, and a number of other new features.

Sleep and Win 7 update crashes Windows in Boot Camp 3.1

Monday, April 26, 2010

Pete reports that waking from sleep mode occasionally causes Windows 7 to crash in Boot Camp 3.1. Things go worse when he installed upgrades to Windows 7. He rolled back the update and things went back to normal:

I have a MacBook Pro with Snow Leopard with all the Apple updates. I installed Windows 7 and upgraded to Boot Camp 3.1. For the most part it works fine, however, every now and then I get the blue screen error after restarting from the sleep mode.

On April 14th Windows did several updates. The next day the program just quit during reading an email. On restart, I got a message that the system had just recovered from a fatal error. Then a couple more crashes and I then I did a system recovery back to before the 14th. I took auto-update off to see what happens. So far, there's just the normal occasional crash in the sleep mode.

If you've seen this issue

TIP: Workaround for Win 7 client not joining OS X Server PDC Domain

Monday, April 26, 2010

Jens Lodholm responded to our article about Apple's announcement that Windows 7 clients and Windows Server 2008 R2 cannot join a directory domain mastered by a Mac OS X Server primary domain controller (PDC). Lodholm found a possible workaround in the Apple forums:

According to a thread on Apple's Discussion boards, I quote:

I have a possible solution for some. It doesn't exactly BIND the Windows 7 machine, but at least you can have users authenticate against your OD servers instead of having OD bound to an AD server.

Step one: Download and install pGina 2.x (http://sourceforge.net/projects/pgina/files/)

Step two: Download the LDAPAuth plugin from same location

Step three: configure pgina with the appropriate ldap settings for your environment. ()

Users can now log in.

I'd be interested to know if this works for anyone. I'm not currently in a position to experiment with this option, but will when I have the chance.

We'd also be interested to know if this works for you. If you've tried it

Suggestion for AFP 10.6.3 bug: automate AFP stop/start on server

Monday, April 26, 2010

David Shauger responded to our report about stopping and restarting AFP service on Mac OS X Server as a way to get around AFP problems in Mac OS X 10.6.3 clients:

I haven't seen this issue yet, but I wonder about the AFP stopping and being fixed by restarting. When 10.5 Server came out they had a similar bug and I set up a shell script to run every five minutes that would disable and enable guest access via AFP. That kept the problem from happening. Perhaps that will help in this situation as well.

Survey on Apple in enterprise

Monday, April 26, 2010

Information Technology Intelligence Corp is running a survey about Macs, iPhones, and iPads in enterprise. They're giving a way two iPods to people with the best answer to an essay question.


April 22

TIP: iPad/Exchange garbled email has same fix as iPhone

Thursday, April 22, 2010

Ann Rittenberg reported seeing the same problem with email from Exchange Server on her iPad that we previously reported for iPhones. Email messages from Exchange Server appeared garbled when viewed from an iPhone or iPod Touch--and now, iPad. Fortunately, Rittenberg also discovered that one of our previously reported fixes for iPhone also works on the iPad. She wrote:

Thank you so much for your 10/6/08 post on your site. I had the problem using Mail on my iPad and used the workaround you suggested of moving sent items to a new folder; all the formerly garbled messages displayed perfectly.

My tech support at 123together.com sent me another article, but I haven't activated this suggestion yet because I'm not familiar with all the gory details of code and I got addled by reading the long thread. I think there's something of use here and will try it when I feel stronger!

If you've seen this issue with an iPad

Reader verifies AD fixes in 10.6.3 update; Office, portable home directories OK

Thursday, April 22, 2010

Peter Kloss sent a report on the effect of the Mac OS X 10.6.3 update on Active Directory-related issues. He, like other readers, verified that the update fixes the problem of saving Office files to servers. He also reported that portable home directories now work for Active Directory-authenticated users. He also sent a link to a new Apple article about problems unlocking a screen saver when using Active Directory credentials.

I am happy to report that 10.6.3 does indeed fix several really annoying bugs in 10.6 integration with Active Directory......Read entire story here

More reports of 10.6.3 AFP file sharing problems, Finder crashes

Thursday, April 22, 2010

We've received more reports of the Mac OS X 10.6.3 update causing problems with AFP file sharing, including AFP shares disappearing and Finder crashes. Dan Merino confirms the previous report:

With the 10.6.3 Update AFP crashes the Finder, which is unresponsive. I am in living hell with this latest update. My Mac Pro hasn't been stable since I applied the patch. I'm calling Apple to find out how to back out.

Robert Oschwald in Germany resets AFP on his Mac OS X Server to temporarily stop the problem......Read entire story here

Tip: Fix for 10.6.3 AFP problems with Linux server

Thursday, April 22, 2010

Like other readers, Phil McLean was experiencing problems accessing an AFP server with Mac OS X 10.6.3. He made some changes to his Ubuntu server, and all is now well:

I have an Ubuntu file server serving volumes over AFP, have been using it over a year. In Snow Leopard, I am no longer able to access the files after a reboot (I'm not sure when it upgraded to 10.6.3). The volume appears in the Finder, but when I click on it and enter the credentials, it says, "You entered an invalid username or password." I tried repair permissions on the 10.6.3 root filesystem, then a reboot, but the problem persisted.

I re-applied the setup and configuration to my Ubuntu AFP server, and the shares are now accessible from 10.6.3 without changes, so I guess the config on the Ubuntu box got overwritten somewhere. The instructions I followed are from this blog.

If you've tried this

Stanford SIG articles point to weird ACL believe in Mac SMB Server

Thursday, April 22, 2010

Two technical articles at Stanford University's Mac Special Interest Group describe problems with Mac OS X Server's implementation of SMB with Windows clients, and offer possible workarounds. An article called "Snow Leopard's Samba adds unwanted directives to shares" describes some differences in how Leopard and Snow Leopard handle ACL permissions.

Another article, titled "ACLs not being properly honored in Samba with XP clients," describes the behavior of Mac OS X Server 10.5 with Windows clients. This second article offers a "probably solution," editing the smb.conf file by "adding nt acl support = no." We've reported this before, but it hasn't worked for all readers. The first article describes why this solution may not work with Snow Leopard Server.

If you can shed some light on this


April 20

TIP: repair permissions for 10.6.3 printing and AFP problems

Tuesday, April 20, 2010

Matty Lynch confirmed previously problems with the Mac OS X 10.6.3 update causing problems with printing and problems accessing AFP file servers. However, simply repairing permissions cleared it all up for him:

I was having the same problem you reported with both issues of printers and a local AFP server. I added printers by IP and still no luck. I could not connect to OS X Snow Leopard Server via AFP ever since the 10.6.3 upgrade. When I restarted there was 2 GB of temp files in the trash that weren't there before the restart.

But I used Disk Utility to repair permissions, and the problem with both AFP and printing is now resolved.

If you've tried repairing permission to resolve these problems with 10.6.3

Mac 10.6.3 update disables DeployStudio printing in AD, and a fix

Tuesday, April 20, 2010

Rhys Forrester reports that installing the Mac OS X update 10.6.3 disable printing on Macs deployed with the freeware DeployStudio:

We manage printers for Mac via an Active Directory and print through the ksmb client off of DeployStudio. We've just worked out that 10.6.3 overwrites the ksmb client with Apple's own ksmb client which doesn't work. Reinstalling the Deploy Studio copy fixes it straight away.

If you've seen this

Reader says 10.6.3 prevents Windows access to Mac printers

Tuesday, April 20, 2010

Dave Lapointe reports that the Mac OS X 10.6.3 update prevents Windows XP from printing to a shared printer connected to the Mac:

I've encountered a problem with shared printers since 10.6.3 update. Now when trying to print from Windows XP to a shared printer on the Mac I get an "Access Denied" error. The printer sharing is set to allow Everyone to print. I tried removing and re-adding the printer.

When I try to add the printer from XP it no longer shows up on the network. However, if I connect to the Mac through file sharing from XP and log on as an administrator then I can see the printer and add it. But I still can't print to it. The printer also no longer shows up when I attempt to add it from a remote Mac.

If you've seen this problem

Paragon NTFS for Mac 8.0 boosts speed, adds HFS for Windows

Tuesday, April 20, 2010

Paragon Software has released NTFS for Mac OS X 8.0, a new version of the driver software that enables Macs to read and write to NTFS-formatted storage devices. Version 8.0 adds support for Mac OS X 10.6 Snow Leopard in both 32 and 64 bit modes. It also includes HFS+ for Windows, software that enables Windows to read (but not write to) Mac-formatted storage devices.

The company claims that NTFS for Mac 8.0 is the fastest NTSF driver Mac, and says that it enables Mac OS X to access NTSF devices as fast as it accesses native HFS+ devices. Paragon says that is about 90 megabytes per second for read and write operations.

NTFS is the default drive format for Windows computers. Mac OS X provides only read access to NTFS devices.

PCSync for Win 7 can sync files with Macs

Tuesday, April 20, 2010

Laplink Software has released PCsync 6, a new version of the file transfer and syncing software for PCs. In addition to adding support for all versions of Windows 7, PCsync 6 enables syncing and transferring files and folders between Windows PCs and Macs. The new version also includes a new Mac Migration Wizard that assists users in moving some or all documents, media files, and other data from a Windows PC to a Mac.

The company claims that PCsync is the fastest way to sync files between computers because of its SpeedSync technology that only transfers the portions of files that have changed, and not the entire file.

PCsync can move files over a network connection, or a LapLink USB cable or LapLink Ethernet cable connected between two computers, as well as using USB flash drivers, memory cards, and external hard drives.

the software can backup, mirror or replicate files from one computer to other computers. It can automatically compare and merge files and folders, and can provide unattended, automated syncing between multiple computers running Mac OS X, Windows XP and Vista, and Windows 7.

VPN Tracker 6.2.1 improves compatibility with WatchGuard firewalls

Tuesday, April 20, 2010

Equinux has released VPN Tracker 6.2.1, an update to the IPsec-based universal virtual private network (VPN) client for Mac OS X. The new version adds support for Watchguard Fireware XTM-based security devices, including the Firebox X Edge, Core and Peak e-Series and all XTM Series devices. Equinux said that it worked with WatchGuard to develop VPN Tracker 6.2.1. WatchGuard does not provide its own Mac client.

VPN Tracker 6.2.1 contains pre-configured device profiles for the WatchGuard XTM-2, 5, 8 and 10 Series and the firewalls of the Firebox X Edge, Core, and Peak e-Series.

VPN Tracker enables Macs to connect to over 300 VPN gateways from 40 different manufacturers. It is available in a US $99 Player edition, a $129 Personal edition, and a $269 Professional version. An upgrade from version 6.x is free.


April 7

Suggestions and more reports of 10.6.3 causing -36 errors with SMB file sharing

Wednesday, April 7, 2010

A number of readers confirmed Monday's report of the Mac OS X 10.6.3 update causing (and not fixing) -36 errors with SMB file sharing. Rafael Toledo said that the suggestion of adding "streams=no" to the /etc/nsmb.conf file on the Mac fixes the problem in any Snow Leopard build:

This definitely works. We were going crazy trying to find out why the files were showing grey out on 10.6.1/2/3. This fixed the problem. Did not have to reboot......Read entire story here

Reader says 10.6.3 update breaks AFP file sharing

Wednesday, April 7, 2010

Wissam Abulhuda reports that the Mac OS X 10.6.3 update causes several problems with AFP file sharing:

I have been experiencing many issues since updating my Mac OS X installation with 10.6.3.

  • AFP shares are no longer visible. No issues with SMB/CIFS shares.
  • Bonjour/mDNSResponder is not locating printers/afp shares etc...
  • Loading System Preferences/Sharing causes Bluetooth and other core components to crash ie. The Finder crashes and shares are dropped, rendering the machine unresponsive.

I wish Apple would stop releasing updates for their customers/users to test.

If you've seen this problem

Reader says 10.6.3 update breaks printing

Wednesday, April 7, 2010

Mike Sessums reports that updating to Mac OS X 10.6.3 causes the Mac to no longer see the printers:

I'm running into printing issues after the system updated to 10.6.3. My printers disappeared and I can't add them back. They are wireless printers.

If you've seen this problem

TIP: 10.6.3 may help Active Directory/Software Update problem

Wednesday, April 7, 2010

Kurt "CoolAppz" updated his previous fix for the problem of Software Update failing with Macs on Active Directory networks. He said that the Mac OS X 10.6.3 update helps, but that the update should be applied before binding the Mac to the domain:

A small update on the issue. I have just bought a new iMac 27", which came preinstalled with 10.6.2. I updated to 10.6.3 before putting it in the domain. This machine does not have this problem......Read entire story here

TIP: reader removes LogMeIn driver to fix Boot Camp driver problems

Wednesday, April 7, 2010

Ivan Vucica had problems installing Boot Camp drivers, until he removed the third-party LogMeIn display drivers:

I'm using the Boot Camp 3.1 update and found a resolution to an install problem. I had to remove LogMeIn Mirror display driver which ships with LogMeIn software that, at one point, I tested. This is on unibody MacBook (revision Macbook 6,1) on Windows XP with SP2 applied. Also, BOINC (seti@home) had to be turned off.

Other readers have previoulsy reported that removing various other third-party drivers also fixes the problem. If you've tried this suggestion

Getting the MacBook Pro battery to work in Parallels 5

Wednesday, April 7, 2010

Sven Gustafsson in Milan, Italy updated his previous report about Parallels Desktop 5 disabling his MacBook Pro battery when running Windows 7. He found some Apple information that was helpful:

Regarding my previous post about Parallels Desktop 5 and MacBook Pro battery disconnection, today, I finally reinstalled a Windows 7 Parallels Desktop 5 VM, and everything worked well on the battery front......Read entire story here

Citrix Receiver gives iPads access to Windows; GoToMeeting also ships

Wednesday, April 7, 2010

Citrix is now offering iPad users access to their full Windows desktops with Citrix Receiver for iPad, available at the App Store on iPad and at the Apple iTunes store. Citrix Receiver for iPad enables iPad users to operate multiple Windows business applications simultaneously and edit documents from the tablet device.

Like Citrix Receiver for Mac, the iPad version is free and works with Citrix XenDesktop. It works as a thin-client system, with XenDesktop running virtual desktops on a server and streaming the display to iPads running Citrix Receiver.

The company also released Citrix GoToMeeting for the iPad, which enables iPad users to collaborate in online meetings.

If you've tried Citrix Receiver for iPad to access Windows applications what you think.


April 2

TIP: fix for AD login problem; 10.6.3 update doesn't help

Friday, April 2, 2010

Sal Castiglione shared a fix for a Snow Leopard problem of only being able to log on to Active Directory with local accounts. (His problem may be similar to this previously reported issue.) The Mac OS X 10.6.3 update didn't fix the problem, but Castiglione found his own fix:

I was having AD issues with OSX 10.6. It bound correctly, but only local accounts could login. Attempting to login with domain credentials resulted in the shaking login window. This was still occurring for me with 10.6.3. However, I found the solution......Read entire story here

Readers verify 10.6.3 fixes Office/SMB file share bug

Friday, April 2, 2010

Two more readers confirmed that the new Mac OS X 10.6.3 update fixes the problem of saving files from Microsoft Office and Adobe CS4 applications. Nick Carpenter reported:

I can verify that 10.6.3 fixed our SMB issues in a Windows 2008 R2 domain environment (machines bound to AD) for both Microsoft Office and CS4 apps. We previously could not save to the file server from the apps and now can.

Travis Glessner found the same with a storage area network (SAN) device:

We have had this problem since Snow Leopard came out. You could save the Word document one time to the SMB share on an EMC SAN, but if you hit save again, it would say the file was read only. Finally, 7 months later, Apple has fixed the issue. If you upgrade to 10.6.3, MANY problems are fixed, including the SMB Word sharing problem. I have updated three Snow Leopard machines to 10.6.3 and all are now able to update their Word docs on the SMB share to the EMC SAN.

If you've found that the 10.6.3 fixed any of the cross-platform problems we've been reporting

TIP: Fix for slow Active Directory authentication times

Friday, April 2, 2010

Nick Carpenter sent in a tip to fix slow authentication to Active Directory, on his in a Windows 2008 R2 domain environment.

After we updated to 10.6.3, we were still experiencing longer than normal authentication times to the server. I found the solution for my sluggish authentication issues. I needed to specify our domain in the username when authenticating. After making this change I log in as expected. Seems that specifying the domain speeds up the process.

If you've seen this

Reader says 10.6.3 broke SMB file sharing, -36 errors

Friday, April 2, 2010

Although the Snow Leopard 10.6.3 update fixed some SMB file sharing issues, Glenn Mealey say it caused a new problem:

Since upgrading to 10.6.3 I can no longer write files to my windows server. It gives me permission errors, -36. I can transfer the files using RDC with no permission problems. It was working fine till I upgraded yesterday.

If you've seen 10.6.3 update causing file sharing problems

Reader says Mac OS X 10.6.3 update doesn't fix SMB browsing problem

Friday, April 2, 2010

Helge Rebhan reports that the Snow Leopard 10.6.3 update doesn't fix problems accessing SMB file services. A reported workaround, using an all-numeric password, still works for him:

Unfortunately I got to report that the issue with "numeric passwords only" was not resolved with my setup in 10.6.3. I am connecting to a Linux Samba share and the "NetAuthAgend" process always reports a "wrong password" error. As with 10.6.2 the problem disappears with a numerical password, but I don't like this work-around. Setup: MacPro (2008 Model) with 10.6.3.

Reader says 10.6.3 broke Netextender VPN, but tip fixed it

Friday, April 2, 2010

Matt Fischer reported that updating to Mac OS X 10.6.3 caused the previously reported problem with SonicWall's NetExtender virtual private network client. He also found that a fix we reported last week solves the problem:

Don's workaround worked great! Thank you so much. I had done the chmod permission change before and NetExtender worked fine. Then I upgraded to 10.6.3 last night. My wife woke up and found that NetExtender no longer worked. I did a net search for issues with NetExtender and 10.6.3 and your site came up and I applied Don's fix and it worked.

I have a question though. How do I go back to changing the chmod permission back to the original settings?

If you can answer Fischer's question, or have tried this fix,

TIP: Snow Leopard clients bound to AD get stuck in screen saver

Friday, April 2, 2010

Apple has posted a new support article describing a workaround to a problem with Snow Leopard clients bound to Active Directory. The article describes the problem:

When bound to Active Directory, Mac OS X v10.6 clients may not accept Active Directory credentials to dismiss the screen saver if it requires a password (that is, if "Require password to wake this computer from sleep or screen saver" is enabled in the Security preferences pane).

Apple's workaround, described in the article, is to edit the /etc/authorization file using TextEdit.

If you've tried this fix

VirtualBox 3.1.6 deals with bugs and crashes

Friday, April 2, 2010

Sun has released VirtualBox 3.1.6, a minor update to its free virtualization software for Mac OS X, Windows, Linux, and Solaris. The update fixes a number of bugs and issues that can cause crashes and other problems. (Click here for more coverage of VirtualBox). If you've tried VirtualBox 3.1.6


March 2010

March 30

Big 10.6.3 Update fixes Office/SMB bugs, Active Directory problems, dozens of others

Tuesday, March 30, 2010

Apple yesterday released Mac OS X 10.6.3, an update to Snow Leopard that addresses about fifty bugs and issues and includes dozens of security fixes. According to Apple, the update fixes a number of problems that MacWindows readers have been reporting since Snow Leopard first shipped, including those related to file sharing, Active Directory, and Exchange Server. Apple also released a Mac OS X Server 10.6.3 update.

Apple said that the update fixes the problem with saving files to Windows servers from Office 2008, a problem that many readers have reported and offered workarounds. Readers have also reported the problem with the Adobe CS suite, and today, a reader today reported that the 10.6.3 update fixed the problem......Read entire story here

10.6.3 fixes Office/Adobe saving problem to NetApp server

Tuesday, March 30, 2010

Tommy Birchett reports that the Mac OS X 10.6.3 update fixes the problem of copying files to SMB servers from Office and from Adobe applications:

10.6.3 update fixed our problem with saving Photoshop CS4, Illustrator CS4 and MS Word docx files to our NetApp server shares. We never implemented any of the SMB workarounds suggested here.


March 25

TIP: GUI version of Snow Leopard/Net Extender VPN fix

Thursday, March 25, 2010

Don shared an alternative to a previously reported workaround for Snow Leopard problems with SonicWall's NetExtender virtual private network client. The original fix uses Unix commands in Terminal. Don said his workaround accomplishes the same but without the command line:

I also couldn't connect using SonicWall NetExtender v3.5.632 after upgrading my MacBook Pro to Snow Leopard. Since I'm not comfortable with Terminal, and our IT guys were Gone For The Day, I tried Josh Carlson_s tip and Downloaded and installed the latest version of NetExtender from the SonicWALL website using these simple steps...
...Read entire story here

Reader confirmation and question to Win XP as a non-guest tip

Thursday, March 25, 2010

Two readers wrote with differing responses to the tip Fix for Mac OS X connecting to Win XP as a non-guest. One verified it, and the other ran into a problem and poses a question for our readers. The tip worked for Alfred Reinold Baudisch:

I've tried one of your site's fix for connecting Macs to Windows as a non-guest, and it worked pretty well. This after I searched around almost every Mac site and tips. Thanks a lot for it.

Phil Gates had a problem with the procedure in Windows XP Home......Read entire story here

Losing Active Directory binding seen on Leopard and Snow Leopard

Thursday, March 25, 2010

Chris Neely responded to our report of Snow Leopard clients losing Active Directory binding, saying that he sees it on Leopard clients as well. His workaround is different than that of the previous report:

I have had this problem for quite some time dating back to 10.5. Although, I only started having this problem when we moved to Windows 2008 server. For me this problem really only is noticed when a users AD password is about to expire and they attempt to change it. Rebinding fixes until the next time they try to change their password. Happens with my 10.5 and 10.6 clients. Very strange because not all clients experience this even though they are all configured exactly the same.

If you're seeing this problem

Beta Messenger for Mac 8 is compatible with Win Live Messenger 2009

Thursday, March 25, 2010

Yesterday, Microsoft has released a public beta of Microsoft Messenger 8 for Mac. The new pre-release version is the first chat client for Mac OS X that can do audio and video chat with Windows Live Messenger 2009. The software works with users of with a Windows Live account.

The beta version has some limitations. For instance, it doesn't yet support file transfer to contacts. Micrsoft KnowledgeBase article 927847 lists firewall ports that need to be open to enable various features to function. Microsoft said that it will release the finished version of Messenger 8 for Mac with Microsoft Office 2011 later this year.

PocketMac for BlackBerry 5 simplifies UI, increases sync speed

Thursday, March 25, 2010

PocketMac, Inc, has released PocketMac for BlackBerry 5.0 (US $20), a major new version of the Mac-to-BlackBerry syncing tool. The new version features a simplified user interface, a new faster sync engine, new Snow Leopard drivers, and support for recently released BlackBerry devices.

PocketMac for BlackBerry 5.0 provides two-way syncing between the device and Apple Address Book, iCal, Entourage 2008, LotusNotes, Daylight, iPhoto, iTunes, and Stickies.

PocketMac for BlackBerry also will automatically back up the device's SMS messages and call history and store the data on the Mac. A Mac viewer application enables access to this data from the Mac.


March 22

MokaFive "virtual layers" can rollback portions of VMs while retaining user data

Monday, March 22, 2010

A company called MokaFive has created a technique called "virtual layers" to selectively manage pieces within virtual machines running on Mac, Windows, and Linux workstations, without affecting other portions. While VMware and other virtualization products let users revert a virtual machine to a previous snapshot, the MokaFive Suite lets users and administrators selectively roll back the operating system, IT-installed applications, or user-installed applications, all without touching the user data and settings in the virtual machine. Administrators can also update, add, or remove specific components in multiple users' virtual machines......Read entire story here

TIP: Workaround for Software Update, Active Directory bug

Monday, March 22, 2010

Kurt "CoolAppz" sent us a workaround to the Snow Leopard problem on Active Directory networks where Software Update fails when trying to install an update. Kurt uses Terminal install an update:

My iMac, running Mac OS X 10.6.2, connected to a Windows 2008 SBS Active Directory, also exhibits the same issue with Software Update. It starts, but then closes and nothing else happens. This is with an administrator-enabled account on the Mac. Strange thing is, I just reinstalled my Mac OS. Before the reinstall (also using 10.6.2) I didn't have this problem.

I have a workaround, though. I start Terminal and run the following command:

sudo softwareupdate -i -a

This installs the software updates without a problem. I also confirmed that logging on as a local administrator also works.

Hopefully, Apple will fix this problem soon as it is quite annoying. I now check Software Update using the GUI, and if I see there is an update, I run the Terminal command.

If you've tried this suggestion

Reader's Snow Leopard clients losing AD binding, offers workarounds

Monday, March 22, 2010

Mark McNeil finds that his Snow Leopard iMac clients lose their Active Directory binding. He has to two temporary fixes:

I'm having problems with OS 6.2 "unbinding" from Active Directory (Windows Server 2003). We have 15 iMacs running OS X 5.8 that we have no problems with being bound to AD. We also have 15 MacBooks with OS X 6.2 and they are constantly "unbinding" from AD. To correct the problem I need to log in as the local administrator, unbind and then rebind to AD. That fixes the problem until the next restart or after a certain amount of time goes by. The other fix is to delete the kerberos.mydomain.plist and restarting the DirectoryService.

I am running two Windows 2003 Active Directory servers. They are also my DNS and WINs servers. One is the DHCP server. On the Macs I am just using the Directory Utility to bind them to the domain, which is sspp.local.

If you've seen this problem and tried these workarounds

SyncMate syncs Mac email with Win Mobile; Android, PCs also sync'd

Monday, March 22, 2010

Eltima Software's SyncMate Expert 2.5 (US $40) is syncing software that can sync a variety of data with Macs and Windows Mobiles and Google Android devices, as well as with Windows PCs and other devices. It is also the only solution that can sync email between Macs and Windows Mobile devices.

Macs running SyncMate can also sync with another Mac, a Nokia Series 40 phone, a Sony Playstation Portable (PSP), and with a USB flash drive. Users can sync with all of these devices and computers simultaneously, via USB cable, Wi-Fi, or Bluetooth, depending on what the device supports......Read entire story here


March 18

Readers differ on fix for Macs in AD "file is locked" error

Thursday, March 18, 2010

Two readers had different experiences on the using Network Service as the owner as a fix for the problem (described here and here) where Macs can't save a file to a server a second time after saving it once. (The fix is also described here.) Steven Ahmet had success:

I too can verify that adding the "NETWORK SERVICE" user as the owner of the top level folder of a share on a Windows 2003 Server, then applying that to sub-folders and files, fixed the problem. I was specifically having this issue with 10.6.2 and Photoshop CS3 and CS4 attempting to save any type of file for a second time. Applying the solution fixed the issue straight away.......Read entire story here

Reader says Parallels, Win 7, disable MacBook Pro battery

Thursday, March 18, 2010

Sven G. reports that the latest build of Parallels Desktop 5, disables his MacBook Pro battery, when running Windows 7. This is a problem that readers reported in 2007 with earlier builds of Parallels Desktop. Sven tried the suggestions on our Parallels Tips and reports page, and was able to get the battery working:

I was experimenting with creating a 32-bit Windows 7 virtual machine in my MacBook Pro 2009 with Parallels Desktop 5 build 9344 (the Italian localized version), and suddenly, incredibly, I found hat Parallels had disabled the battery indicator in the Mac OS X menu bar (and, thus, the battery itself): it had a cross on it instead of the battery symbol, and thus was also completely unavailable.......Read entire story here


March 16

TIP: Dealing with Boot Camp and Windows 7 16-bit color problem

Tuesday, March 16, 2010

MrCyberdude wrote to report a video problem with Windows 7 in Boot Camp, and shared his workaround:

I found that Windows 7 in Boot Camp 3.1 changes the iMac 27" screen to 16-bit color, even when 32-bit is selected. This can be seen as a halo effect across the screen. Interestingly enough, the 2nd connected monitor is not affected. This can be demonstrated nicely by dragging a picture back and forth from screen to screen.

The latest ATI Catalyst driver 10.2 does not fix this. But if you manually upgrade the graphic card driver in Device Manager and point it to the Boot Camp 3.0 ATI folder, all looks good again. I have not had any noticeable issues thus far.

If you've seen this issue

Related page: Boot Camp 3 Tips and Reports

Office update temporarily affects saving Office 2008 files to Win server

Tuesday, March 16, 2010

Gorski is seeing the Snow Leopard problem of saving a files to Windows Server from Office 2008, where after the initial save the file becomes read-only. He thought it was fixed with the recent Office update, but the fix was fleeting:

I just patched my Office to 12.2.4. For a bit, I could open and save Word .doc and .docx files on my Windows server, but I can't recreate the success now. Microsoft and Apple work in mysterious ways.

We've previously posted several suggestions from readers to workaround this issue. One was to disable autosave/autorecover. Another was to change the NTFS owner to NETWORK SERVICE. A third involved using Terminal to change permissions of a particular folder.

Parallels beats VMware in MacTech gaming demo

Tuesday, March 16, 2010

MacTech Magazine has posted a video showing a side-by-side comparison of Parallels Desktop 5 and VMware Fusion 3 running gaming benchmark tests in Windows virtual machines running on two Apple notebooks. Parallels Desktop is shown as fully rendering several games, with VMware Fusion only partially rendering several scenes. The YouTube video also shows Parallels Desktop 5 running Windows games at a higher frame rate than VMware Fusion 3.

MacTech used the 3DMark06 benchmarks from FutureMark. The video shows Windows virtual machines running Firefly Forest, Canyon Flight, and Deep Freeze.

Last month, MacTech published benchmark tests results of the two virtualization products for Mac that showed that Parallels Desktop 5 was the faster of the two for most tasks in both Windows XP and Windows 7 virtual machines.


March 13

Apple, MS, say Win 7 client can't join OS X Server PDC Domain

Saturday, March 13, 2010

This week, Apple announced that Windows 7 clients and Windows Server 2008 R2 cannot join a directory domain mastered by a Mac OS X Server primary domain controller (PDC).

In a tech support article entitled Mac OS X Server: Cannot join Windows 7 to a Mac OS X PDC Domain, Apple says there are no workarounds to the problem. It links to a Microsoft support article that says that Windows 7 and Server 2008 R2 no longer support to Windows NT 4.0 SP6A domains, which is what Mac OS X Server provides to Windows clients......Read entire story here

TIP: Fix for Mac OS X connecting to Win XP as a non-guest

Saturday, March 13, 2010

Darrin Jackson had a problem where Macs on his network could connect to a Windows XP as guests for file sharing. All computers were on an AirPort network. His fix involves unchecking "Use simple file sharing" in Windows, among other things:

I was having trouble connecting my Windows XP PC to my Mac OS network (I'm using Leopard 10.5.8 and Snow Leopard). I searched the web, your site came up, but nothing worked. I googled to my fingers got sore.

My Mac would only allow me to connect to my PC as guest. No matter how many times I've changed the username. I even tried the all-numeric password tip and the port 139 tip with no success. But the solution was actually simple......Read full story here

JAMF releases Casper Suite 7.2 client management update

Saturday, March 13, 2010

JAMF Software has released Casper Suite 7.2, a new version of its cross-platform client management tool. The new version, which JAMF previewed at Macworld Expo, unifies the reporting of Mac software products in a single console using a feature called Extended attributes. The new version also adds the ability to create and upload .plist files for Mac clients and have them be enforced as a managed preferences in Workgroup Manager. Casper Suite can create managed preferences that will appear in Apple's Workgroup Manager for Mac OS X Server.

Casper Suite 7.2 simplifies the administrator console and adds wizard-like assistants to simplify distribution and reporting. There's a Policy Assistant to manage printers, scripts and software packages, and a Setup Assistant to make it even easier to get started with Casper Suite, and LDAP Assistant to integrate with directory services.

Casper Suite supports Windows clients with two of its major features, managing inventory control and software licensing.


March 10

MS security updates for Entourage 2008/WSE and Office 2004/2008

Wednesday, March 10, 2010

Yesterday, Microsoft released updates to all of its Office applications. The updates are Entourage 2008 Web Services Edition 13.0.4, Office 2008 for Mac 12.2.4, Microsoft's Office 2004 for Mac 11.5.8, and Open XML File Format Converter for Mac 1.1.4. The updates fix security holes to protect against malware.

The update for Office 2008 also includes some improvements for Excel 2008, including fixing issues that cause Excel to unexpectedly quit and to incorrect format imported text. It also improves performance of print drivers in Snow Leopard.

Open XML File Format Converter is a free utility that can convert newer Office formats (.docx, .xlsx, and .pptx) to the older formats (.doc, .xls, and .ppt).

Parallels 5 update 9344 adds Google Chrome OS support, Windows improvements

Wednesday, March 10, 2010

Parallels, Inc. today released Parallels Desktop 5 for Mac Build 9344, an update that enables Macs run Google Chrome OS in a virtual machine. Google Chrome OS is a lightweight, Linux-based, open source operating system designed to run web apps for certain x86 and ARM netbooks and tablet PCs. Chrome OS is in the early stages of development; Google has said that it will release the first stable version later this year.

Parallels Desktop 5 Build 9344 also includes improvements and fixes when running Windows and other operating systems in virtual machines...... Read entire story here

Infoworld reviews Parallels, VMware, Sun VirtualBox

Wednesday, March 10, 2010

Infoworld has published a comparative review of Parallels Desktop 5, VMware Fusion 3, and Sun VirtualBox 3.1. The review has three sections: Where Parallels Beats VMware, Where VMware Beats Parallels, and Where VirtualBox Falls Short.

Citrix Receiver delivers Windows apps to Macs

Wednesday, March 10, 2010

Citrix today released Citrix Receiver for Mac, a Mac version of free client for the company's new XenApp 6 server. The software enables Mac users to run Windows applications as a service over a network or the Internet. Citrix describes the system as streaming a Windows desktop to the client Macs from a XenApp server. The company said that the Windows applications appear as if they were installed on the Mac. Users can drag a Windows application to the Mac OS X Dock.

Last month, Citrix announced that it would release a Citrix Receiver for iPad, allowing iPad users to run Windows applications. Citrix released a Citrix Receiver for iPhones last summer, and there are BlackBerry and Android versions as well.

Enterprise IT managers say Macs cheaper to manage; file sharing, security are top issues

Wednesday, March 10, 2010

IT managers in large enterprise organizations believe that in several areas, Macs are less expensive to maintain than Windows PCs, according to a new survey released by the Enterprise Desktop Alliance. The survey data was collected from 260 IT administrators from organizations that had 50 or more servers or over 100 Macs.

In all maintenance categories respondents said that Macs were cost less to or were equal to Windows PCs. More than half of the respondents said that Macs cost less to troubleshoot, to configure, and to provide help desk calls. Forty eight percent said...... Read entire story here


March 8

TIP: AppleScript workaround for losing admin privileges with AD mobile accounts

Monday, March 8, 2010

Steve Humiston responded to our report More reports of losing Admin privileges with mobile accounts by sending in an AppleScript that he uses to work around the issue:

do shell script "rm -R /Library/'Managed Preferences'/`users`/com.apple.systemconfiguration.plist" user name "root" password "whateverrootpasswordis" with administrator privileges

Although I don't know why it happens, I just know the mobile account still uses that managed .plist. Once removed the user is free to use the machine as they'd like...... Read entire story here

Reader questions fix for Macs in AD "file is locked" error

Monday, March 8, 2010

Christopher Sokolov replied to TIP: Fix for Macs in Active Directory "file is locked" error, with a cautionary question:

I appreciate the work on this serious problem including the suggestion about changing ownership. I suppose I'm "stuck" psychologically on calling this a fix -- can't/doesn't this break the whole schema of ownership/permissions on Windows servers?

If you know the answer to this

VPN Tracker 6.2 for Mac adds Cisco ASA 5500 series support

Monday, March 8, 2010

Equinux has released VPN Tracker 6.2, an update to the IPsec based virtual private network client for Mac OS X that supports hundreds of VPN gateways. The new version adds support for the Cisco ASA 5500 series of adaptive security appliances, and will work in a Cisco Dynamic Multipoint VPN (DMVPN) setup. The company said that the new version also improves compatibility and connection speeds with other Cisco devices as well.

Reader reports duplicate syncing with BlackBerry with Entourage

Monday, March 8, 2010

Chris Wood reports problems syncing a Blackberry smart phone with Entourage 2004 and 2008. Every 8 hours, he winds up with duplicate calendar items:

I recently upgraded my BlackBerry to a Curve 8900 which required me to use the new BlackBerry Desktop Manager for Mac. In exploring this sync problem with BlackBerry they concluded that it was between the OS (Snow Leopard) sync services and Entourage. At the time I was using 2004, which was not universal binary code and thought this was the problem so I upgraded to Office 2008. The problem still exists...... Read entire story here


March 2

CrossOver 9 improves Win apps on Macs, adds new UI, simplifies setup

Tuesday, March 2, 2010

Today, CodeWeavers shipped CrossOver 9, a major new version of the software that enables Windows applications to run on Macs and Linux without using Windows itself. Version 9 includes a new user interface that simplifies the installation of Windows software directly in Mac OS X. CodeWeavers said that, in many cases, users can install a Windows application with a single click. It also improves support for Microsoft Office for Windows and Outlook, among others.

A new feature is the addition of "recipes," (also called "C4 Profiles"), which are XML files that simplify the installation of Windows applications... Read entire story here


March 1

Parallels brings first bare-metal hypervisor to Mac hardware

Monday, March 1, 2010

Parallels has released Parallels Server for Mac Bare Metal Edition, a new edition of its server virtualization software for Mac. Unlike the previously released Parallels Server for Mac, the Bare Metal Edition doesn't require a host operating system. The hypervisor is installed directly on the Mac hardware, and server operating systems run in virtual machines. The Bare Matal Edition can run multiple Windows and Linux servers and Mac OS X at the same time. Although there are "bare metal" hypervisors available for server platforms, Parallels' new solution is the first for Apple hardware. Parallels said that the software is optimized for Apple's Xserve and will run on the Mac Pro as well... Read entire story here

More reports of losing Admin privileges with mobile accounts

Monday, March 1, 2010

Two readers responded to last week's report Mac OS X 10.6.2 issue with mobile accounts ("Allow Administration by"). Gabriel Preston reported some more symptoms:

I am experiencing this problem as well. When connected to the work network I can authenticate and have full access to my Mac. When at home and not using my work network, I cannot do anything requiring Administrator privileges; can't install applications, make changes to system settings, etc. I am on OS X 10.6.2

Tony Trumbo has also seen this with Leopard:

We have seen the same issue that was mentioned on MacWindows regarding computers losing administrator access when not on a network with access to a domain controller. However, we have seen this issue with every version of 10.5 on our network. We also lose managed settings when those machines are not able to access our Xserve. We haven't figured out if it is something to do with our “Golden Triangle” configuration or something else.

If you've seen this

Reader confirms Software Update problem and workaround with Active Directory Macs

Monday, March 1, 2010

Travis Glessner confirm a problem and workaround with Snow Leopard clients bound to Active Directory and Software Update:

I tried to run software updates logged in as my active directory account and the updates never install. I logged out and logged in as local administrator and it worked. Thanks for the tip.

If you've seen this


February 2010

February 24

TIP: Reader reports VNC display driver prevents Boot Camp driver installation

Wednesday, February 24, 2010

Jukka Lindgren of Helsinki, Finland, confirmed that a problem preventing Boot Camp 3 drivers from installing has to do with multiple display drivers. In this case, it was one left by VNC remote control software. Readers have previously sent in suggestions (click here and scroll down). Lindgren has another:

I had the same problem, "The installer encountered errors before Boot Camp could be configured." I checked the Device Manager, and found two display adapters there. The extra one was "mv display adapter" left by VNC remote access software. Noteworthy is the fact that the adapter remained in the system even though VNC was uninstalled and system rebooted....Read entire story here

DirectControl 4.4 expands Mac group policies in Active Directory, adds CAC

Wednesday, February 24, 2010

At Macworld Expo, Centrify released DirectControl 4.4 for Mac OS X, an update to the software that integrates Macs and Unix computers into Active Directory domains. The new version adds supports more group policies for Macs and adds several new features, including support for FileVault, support for Common Access Cards (CAC) smart cards, and better integration with Group Logic's ExtremeZ-IP...Read entire story here

See also our complete coverage of the top cross-platform announcements of Macworld Expo 2010.

Reader verifies fix for Macs in AD "file is locked" error

Wednesday, February 24, 2010

Jim Myers verified a fix for a problem where Active Directory Macs could not save a file to a server a second time after saving it once:

I tried this fix and it worked perfectly - I've been having this issue for months, thanks! I have 10.6.2 and CS4.

If you've seen this

Confirmation of tip for saving Office files to SMB servers in AD networks

Wednesday, February 24, 2010

Chris Ellis confirmed a fix for the Snow Leopard problem of saving Office files to Windows servers in Active Directory networks:

I can confirm that changing ownership of the SMB share on Windows Server 2003 to NETWORK SERVICE solves the issue for my network where I have Macs bound to Windows Active Directory.

However, others have reported less success with this suggestion.

Mac OS X 10.6.2 issue with mobile accounts ("Allow Administration by")

Wednesday, February 24, 2010

Ryan Miles reports a problem with problem with mobile accounts and Snow Leopard:

I'm Running 10.6.2 bound to Active Directory. Mobile accounts, which should have local "administrator" access revert to "standard" users when systems bound to the domain, do not have direct access to the domain (i.e. system is away from the office network). However, once a network connection with direct access to the domain is re-established (e.g. connected via VPN or back in the office), the mobile account is once again granted local "administrator" access. 10.6.2 does not appear to be caching this information to allow the mobile accounts to remain local "administrators", when a direct domain connection is no longer available.

This does not appear to be a problem with 10.5.

If you've seen this problem

VMware Fusion update tweaks Snow Leopard Server guests

Wednesday, February 24, 2010

VMware has released VMware Fusion 3.0.2, a maintenance update to the virtualization software for Mac OS X. The update addresses a problem with running Mac OS X 10.6 Server in a virtual machine.

Another report of timestamp change on Office files

Wednesday, February 24, 2010

John Lockwood in the United Kingdom verified a problem where the modification dates of Office files change when files are opened on a Windows server. The original report was with Snow Leoaprd. However, Lockwood sees this with Tiger:

I have seen this problem with Mac OS X 10.4 and later clients, with Office files (both Word and Excel) on a Mac OS X 10.4 and later server. This was with Office 2004 for Mac. It seems that Office 2004 11.5.6, with Mac OS X 10.6.2 client and Mac OS X 10.6.2 Server might not do this anymore, but a Mac OS X 10.4.11 client does.

If you've seen this problem


February 20

Part 2 of Macworld Expo cross-platform: groupware, AD integration, and more

Saturday, February 20, 2010

In Part 2 of our Macworld Expo cross-platform roundup, we cover several enterprise and networking announcements from recognizable names and from lesser-known developers. Some of these products we've never covered before, such as Likewise's Active Directory integration tool for Mac and JAMF's client management software. Like everything we report, these tools help people use Macs and Windows PCs together.


February 15

The top cross-platform announcements of Macworld Expo 2010

Monday, February 15, 2010

Apple may be only a memory for Macworld Expo, but developers big small used last week's venue in San Francisco to show off products that enable Macs and Windows PCs to work together.

The biggest announcement came from Microsoft, which revealed details of the next version of Office for Mac and announced that the focus will be compatibility with Windows. IBM announced that it was joining the Enterprise Desktop Alliance, and showed off a new beta of its Lotus Sympony 3 suite. Other developers for the enterprise and for small and medium business also announced new versions of products for integrating Mac and demonstrated existing products.

Here's the first part of our coverage of Macworld Expo cross-platform announcments:

TIP: Migrating from PC to VMware Fusion 3

Monday, February 15, 2010

Brent Brodowski wrote in response to our reports of problems with VMware Fusion 3 Migration Assistant. His sent us his fix:

The trick I learned for migrating a PC instance to a VM on Fusion is this: Setup static IP addresses on both machines on their twisted-pair interface (cable) in the same network, with the same subnet mask. Confirm you can 'ping' from one to the other, and vice versa. The Mac will find the PC, as long as the VM Migration Agent is running on the PC. Also, I learned I had to remove any CF or SD cards that are in the 'memory booster' mode within Vista - VM Fusion will give you a general error that it doesn't support VSS when the imaging process begins.

If you've tried this approach

TIP: Fix for AutoCAD licensing error in virtual machine

Monday, February 15, 2010

Jonathan Bailey had success with an AutoDesk tip for getting around AutoCAD licensing issues with Boot Camp. Bailey was using a Boot Camp partition in a virtual machine with Parallels Desktop:

I have been trying to get AutoCAD working on my MacBook Pro. I am using a Boot Camp partition and also Parallels set up to use the Boot Camp partition as a virtual machine. This is hopefully the best of both worlds. I had issues with the licensing of AutoCAD and came across your site while trying to find a fix. I wanted to update you with what helped for me, which is a suggestion from the AutoDesk site.

I was getting a license error message that never mentioned the fact that my serial never changed from 000, etc. I probably would have known to try this if I had been familiar with Vista or Windows 7. Thankfully I had not used up all of the online activation requests and was able to change the serial and re-activate the software successfully.

If you've tried this


February 8

Mark/Space adds support for BlackBerry 5 syncing with Macs

Monday, February 8, 2010

Mark/Space just released Missing Sync for BlackBerry 2.0.4, a free update to the Mac OS X syncing utility that adds support for phones running BlackBerry OS 5.0 or later. This includes recently released BlackBerry phone models including the Bold 9700 and Storm2 9550, as well as models that users have updated to BlackBerry OS 5.0, such as the Curve 8900. The Missing Sync for BlackBerry can wirelessly sync contacts, calendars, music, notes, and other data.

Users can install the update from the phone, using the Missing Sync application, using the Check for Update function in the About item. For BlackBerries not connected to the Internet, users can go to this Mark/Space support page and download the software from a Mac.

Snow Leopard timestamp change on Office files

Monday, February 8, 2010

Troy Hunter is seeing a problem where the modification dates of Office files change when files are opened on a Windows server:

When connected to Windows Server 2003 shares via SMB, our fully updated 10.6 machines exhibit wonkiness. If you open anything that can be opened in Office 2008 (Powerpoint, Excel, Word) and immediately close it, the "Date Modified" changes, even if no changes were made. Simply opening the document changes its modification date, something that can drive someone whose job it is to do version tracking absolutely insane. This does not happen for TextEdit.

If you've seen this problem

Reader verifies printer.conf fix for Snow Leopard shared printer problems

Monday, February 8, 2010

Rich Vuduc verified a previously reported fix for Snow Leopard problems accessing Windows printers. This fix edits the printer.conf in /etc/cups/. Vuduc said:

Regarding Michael Bentley's tip, Another fix for Snow Leopard issues with Windows shared printers, just letting you know that the tip worked like a charm!

If you've tried this workaround

Reader has luck with Realtek drivers for Boot Camp/Win 7 speaker issue

Monday, February 8, 2010

Rufus verified a previously reported fix for speaker problems in Boot Camp 3 and Windows 7:

With reference to your February 3 News update about Boot Camp and speakers on Windows 7, I had the same problem on my iMac and I installed the Realtek High Definition Audio Driver from their website. The version number is 6.0.1.5983. This has worked fine for the last 3 weeks.

If you've tried this fix

"Entourage Time Machine" backs up, restores email

Monday, February 8, 2010

Softhing is now offering Entourage Time Machine (US $30), new Mac OS X software for backing up, restoring, and exporting Entourage email messages. The software enables a user to search and browse backed up email, which is also searchable by Spotlight. Users can also read backed up email and open attached files. Entourage Time Machine can export selected email messages as a .mbox file.


February 3

Citrix to support running Windows 7 from iPad

Wednesday, February 3, 2010

Citrix will enable iPad users to run a virtualized Windows 7 desktop on Apple iPads when the tablet ships in March. Citrix said it will ship Citrix Receiver for iPad, which will work with Citrix XenDesktop. The system will work as a thin-client system, with XenDesktop running virtual desktops on a server and streaming the display to iPads running Citrix Receiver. The company said that the setup will enable iPad users to operate multiple Windows 7 applications simultaneously. Multitasking apps is something the first iPads won't do natively. Citrix currently has a Citrix Receiver for iPhone users, which is free for customers of XenDesktop and XenApp.

Reader confirms smb.conf edit fix for -36 SMB errors

Wednesday, February 3, 2010

Dave Hetherington confirmed a tip last week to fix the problem of Snow Leopard -36 errors. The suggetion is to add "unix extensions = no" to the smb.conf file (or settings) on a Linux server or Mac OS X Server. Hetherington said "We have previously done this on our machines and it works!"

We've also recently posted a variation of this, which is to add "streams-no" to the nsmb.conf file on Snow Leopard clients.

Problem with Boot Camp 3 and speakers

Wednesday, February 3, 2010

Rod Miller is experiencing the problem of external speakers not working with Boot Camp 3. Unfortunately, a previously reported suggestion didn't work:

My speakers don't work either. I just installed Windows 7 Pro using the latest Boot Camp. Everything is working perfectly except for my Altec stereo speakers. I can barely hear sound at a very low volume with them cranked all the way up. The speakers inside the iMac work fine. When I boot into Mac OS X my satellite speakers work great.

I tried going to Realtek and downloading and installing the 64/32 driver and the 32-bit driver with the same result. I downloaded the latest Boot Camp from Apple last week and then I followed the instructions given at MacWindows on how to download the new Realtek drivers.

If you've seen this problem

Another Snow Leopard Software Update issue with AD

Wednesday, February 3, 2010

James Pennells in the United Kingdom has a problem with Software Update in Snow Leopard on bound to Active Directory similar to the previously reported problem, but it started with Mac OS X 10.6.2:

I just wanted to say that I also have this issue. I am running a 2.2Ghz MacBook Pro, which came with Leopard. I decided to do a fresh install of Snow Leopard, all went well. Connected to AD, still fine. Software Update worked up to 10.6.2, but now Software Update just disappears from my screen when I click Install updates.

If you've seen this


January 2010

January 28

TIP: Workaround for Snow Leopard SMB incorrect password error

Thursday, January 28, 2010

Kris Robison sent us his solution to an "incorrect password" error in Snow Leopard when trying to connect to his Linux SMB server:

Trying to connect to Linux via Finder was giving us the "Incorrect username/password" error. Our final solution involved going into the server's /etc/samba/smb.conf file and setting "encrypt passwords = yes" for the server. Restarted samba on the server, and Finder immediately started working again.

If you've tried this suggestion

Reader verifies "/etc/hosts" fix for Snow Leopard SMB log in problem

Thursday, January 28, 2010

Alessio Dorigo confirmed the suggestion of editing an SMB server's /etc/hosts file to fix Snow Leopard problems logging into the server:

Editing /etc/hosts by adding the IP and name of the server solved the problem -- Thanks!

If you've tried this approach

TIP: Linux SMB fix for -36 error works for OS X Server; and fix for 2 GB file copy limit

Thursday, January 28, 2010

Rob Francis verified a fix for Snow Leopard client -36 errors with Linux SMB servers. He found that it works with Mac OS X Server. He also had a Snow Leopard Server fix for copying large files over 2 GB:

As it turns out, "unix extensions = no" is all I needed to add to the smb.conf global settings on Snow Leopard Server 10.6.2, Xserve.

Also, unchecking oplock and strict file locking for the SMB share seems to be the key to unlocking large file copying in the other direction and is also recommended in the Snow Leopard Server manual if you more than just SMB enabled on the share. I've seen a lot of posts on different forums about the 2 GB limit and this seems to be the fix.

If you've tried this on Mac OS X Server

Reader verifies our CPU/RAM tip for improving VMware performance

Thursday, January 28, 2010

Ryan Whitney reported success with our recommendations for speeding up VMware Fusion 3:

First off, thanks for the webpage. I've been continually frustrated with the poor performance I've had with Windows XP on VMware 2 and then with the upgrade to 3. I did the following three things (but tried them all at once, so not sure if it was all three in combo or just one specifically) and it helped tremendously.

  1. Switch from using one CPU to two
  2. Reinstalled the VMware tools
  3. Reduced the RAM from 768 to 512 mb.

I may play with the RAM again, to see if I can get a bit more umph out of the windows install but for now my computer feels usable again when using windows on VMware! Awesome!


January 25

TIP: Fix for Windows/ Boot Camp hangs on crcdisk.sys: reset SMC

Monday, January 25, 2010

Thomas Kreimes shared a fix for a problem where Windows stops booting in Boot Camp. He reset the Mac's System Management Controller (SMC):

I am a skilled IT guy and I had a nightmare trying to solve this problem via information I received via the Internet forums. I finally found the answer.

My wife complained that her Windows Vista Ultimate stopped working. That did not give me much to go on. It's an iMac 24" 3.06 GHz machine that is set to load Windows by default with Boot Camp 2 (Mac OS X 10.5). The boot up failed at crcdisk.sys and hung the system with the FAN going full speed... Read entire story here

TIP: Workaround for Snow Leopard/VMware network problem

Monday, January 25, 2010

Peter Escalante sent a fix for his Snow Leopard problem with VMware not connecting to a network:

I found the solution! I downloaded and installed a driver from the Intel support page. The driver is the PROWIN732.exe, which can be downloaded from this link. After installing it, be sure to reboot the virtual device, and it should work fine.

If you've tried this fix

Meanwhile, a number of other readers reported also having the problem...Read entire story here

Reader reports adding RAM speeds VMware Fusion 3

Monday, January 25, 2010

Roger Reini said that adding RAM to his MacBook resolved his performance issues with VMware Fusion 3:

Responding to Aaron Green's tip of January 14: I also used to experience very slow virtual machine performance with Windows VM's (either Vista or Win 7) and Snow Leopard whenever I would resume the VM. Restarting the VM solved those problems. But after I upgraded my MacBook to 6 GB (the maximum amount it can support), I rarely experience the slow performance with a suspended/resumed VM.

If you've seen this

On January 7, we noted that a RAM allocation that is too high can slow a virtual machine, and that assigning two CPUs to a VM can increase performance.

TIP: Another take on smb.config fix for -36 file sharing error

Monday, January 25, 2010

We've previously reported a fix for the Snow Leopard SMB file sharing problem that returns a -36 error when copying files. The fix is to add the line "unix extensions = no" to the /etc/smb.config on the NAS device or Linux server. Several message boards are also reporting that there is a similar edit that can be accomplished on the Mac client. Here's one way to do it...Read entire story here

Response to SheepShaver AppleTalk printing problem on Snow Leopard

Monday, January 25, 2010

Ronald Regensburg responded to our report about printing problems with SheepShaver, software that enables Mac OS 9 to run an Intel Mac. The previous reader was trying to run Mac OS 9 emulation to enable AppleTalk printing from Snow Leopard, which no longer supports AppleTalk printing. Regensburg responded...Read entire story here


January 21

Apple fixes iMac/Win 7 black screen bug; Win 7 Boot Camp now officially supported

Thursday, January 21, 2010

Apple released a set of Boot Camp updates aimed at officially supporting Windows 7 and at fixing an incompatibility between new iMacs and Windows 7, specifically the bug that causes the screen to go black when installing Windows 7. The updates include several versions of a general Boot Camp 3.1 update (which addresses several issues), a graphics firmware update for iMacs and Mac Pros, and Windows 7 drivers for iMacs. Apple also provided directions for applying the upgrades to fix the Windows 7 black screen problem. Specifically, these are the updates...
...Read entire story here

Parallels Build 9310 improves Win performance, helps iMacs, Mac Pro

Thursday, January 21, 2010

Parallels has released Parallels Desktop 5 Build 9310, a maintenance update of the virtualization software for Mac OS X. The company said the update improves performance of Windows in virtual machines, and addresses issues on Nehalem-based iMacs and Mac Pros. (See Parallels Desktop Tips and Reports for more on Parallels.) If you've installed this update (See Parallels Tips and Reports for more Parallels Desktop issues.)

CrossOver 8.0.3 fixes IE, sound, Snow Leopard issues

Thursday, January 21, 2010

CodeWeavers has released CrossOver 8.0.3 for Mac, maintenance update the software that enables certain Windows applications to run natively on Mac OS X, without using Windows. The company said the update fixes some issues with Internet Explorer 6 and 7, fixes some minor Snow Leopard issues, and improves sound on the Mac. CrossOver Mac is US $40, and does not require you to own a copy of Windows. If you've installed this update (Read more about on this topic at our CrossOver Reports page.)

VPN Tracker 6.1 adds support for the new SonicWALL TZ-Series, eases configuration

Thursday, January 21, 2010

Equinux has released VPN Tracker 6.1 (US $99), a new update to the general-purpose IPsec-based VPN client for Mac OS X, which supports dozens of VPN gateways from a variety of manufacturers. The new version adds support for the SonicWALL TZ 100 and TZ 200 UTM appliances aimed at small to mid-sized businesses. The update simplifies configuration for several gateway devices.

VPN Tracker now includes Mode Config support for additional VPN gateways and has greater interoperability with a range of othenr devices, thereby making it simpler to configure and administrate Macs in a virtual private network.

Explanation for uppercase domain fixes in Active Directory

Thursday, January 21, 2010

Chris Nowak responded to our report TIP: For Snow Leopard AD login issues, use upper case domain regarding solving Active Domain login issues by using uppercase domain. Nowak has an explanation:

For the folks for whom uppercasing the domain works, I bet they're using Kerberos for authentication. When you setup realms manually for kerberos you keep the realm name all uppercase. You can see the relationship documented in this Microsoft Knowledgebase article.

(For more on this subject, see Snow Leopard and Active Directory Tips and Reports.)


January 14

TIP: For Snow Leopard AD login issues, use upper case domain

Thursday, January 14, 2010

Dave Sherer found that using and upper-case domain cleared up Active Directory login problems he was having:

I have been battling this problem and I found a solution for me that is not a work around and it is something so minor that some people may not have even tried/noticed/or known about it. After checking the Active Directory security log I saw that when I tried to login from the 10.6.2 I was getting event ID 675. I have found a suggestion...
...Read entire story here

More verification of SL fix, smb.conf edit for Linux SMB server

Thursday, January 14, 2010

Peter Roehl in Hamburg, Germany verified a fix for Snow Leopard problems accessing Linux SMB file servers:

We have the same problems (on 2 Linux Samba Servers) but the Tip from Andrew works for us. Thanks for that. But we have 2 other Linux-Samba-Servers where we can just connect as usual. Even with the same smb.conf file. Strange.

If you've seen this

Saving CS4 and Office 08 to an SMB share in Snow Leopard not working locally

Thursday, January 14, 2010

Brian Leight found that that a workaround for SMB problems with Adobe CS4 and Office didn't work for local servers, but did work for remote servers:

I tried the fix listed by making the owner "Network Services" and it does not work on my local servers, however we have offices in LA and I am able to save to those servers (we're in New York). It seems there is a latency issue at work where it needs time to send the .temp file and then delete and replace with the real file. I hope that 10.6.3 fixes this issue for good cause my users that I have moved to SL are in an uproar.

If you've seen this

Differing experiences on Parallels Build 9308, slow launch in Snow Leopard

Thursday, January 14, 2010

Sigmund Wohl found the Parallels Desktop 5 Build 9308 fixed the problem of long launch times, contrary to a few other reports:

It now takes less than 4 seconds to launch. Don't know what the others' problem is.

However, Lawrence Devonport updated his previous report:

The update has definitely not solved the slow response and startup problem. After visiting the Parallels Forum Site I can safely say that I'm not an isolated case.

TIP: Reader says restart solves VMware slow performance

Thursday, January 14, 2010

Aaron Green responded to reports of slow-running VMware Fusion, but simply restarts the virtual machine:

I have also seen VMWARE get really slow, but only after coming out of suspend mode. When that happens, I just restart the Virtual Machine and speed is restored.

If you've seen this

VMware Fusion 3, Win 7 problem connecting to network in VM

Thursday, January 14, 2010

Peter Escalante can't get Windows 7 to connect to a network in VMware Fusion 3 in Mac OS X 10.6:

I have a MacBook Pro with Snow Leopard running VMware Fusion 3.0.1, and last night I installed Windows 7. Everything works fine, except that I cannot connect to the Internet thru Windows. When I switch back to OS X, the Internet works fine. I'm using a wired LAN connection. When I perform a network diagnostics in Windows 7, I keep getting the message that "Windows cannot detect a properly installed network adapter." When I inquire further, it says I need to install a network adapter driver. When I go into my virtual machine's settings, I've tried both the NAT connection and the bridge connection, and both have green lights and say they are connected, but when I try to access the Internet using IE8, I keep getting that darn message.

If you've seen this problem

Entourage Email Archive X 5.0 updates for Snow Leopard, more options

Thursday, January 14, 2010

Softhing has released Entourage Email Archive X 5.0 (US $30, $10 upgrade), a new version of the Mac OS X utility that archives email and attachments received or sent using Microsoft Entourage 2008 and Web Services Edition (WSE). Version 5.0 is now compatible with Mac OS X 10.6 Snow Leopard in 32- and 64-bit, and also requires 10.6. The company said that performance is improved by 20 percent. Softhing still offers version 4.2 for Leopard users.

Also new is the ability to merge email database archives that come from different users. The database archives are now compatible with FileMaker Pro versions 7, 8, and 9.

Entourage Email Archive X enables users to archive message in different formats, including the native Entourage file format (.eml) and tab-delimited text. Version 5.0 adds addition fields in tab-text exports. Archives are searchable by Spotlight.

CrossOver 9 runs Windows apps on a Mac--without Windows
Improved Outlook support, Quicken 2009, more Windows apps. Give your Mac ActiveX in Internet Explorer, launched directly from the Finder.
CrossOver Games 8.1 runs Left4Dead, Warcraft, Steam, Spore, and others on your Mac. Starts at $40 (and no need to buy Windows!) Free trial from CodeWeavers
. Click here for more.

January 11

TIP: Fix for SL Office 2008 on SMB server read-only issue

Monday, January 11, 2010

Cheers Reuben send in another solution for resolving the Snow Leopard problem saving files to Windows file servers. This problem occurs when saving a document within Word. Reuben's fix involves Terminal:

I recently found a solution to this problem I've been having with Office after upgrading to Snow Leopard. Create a new folder on your server. COPY (not move) a folder with your work into this new folder. Use Terminal to change the permissions of the folder you copied, (by default I had no access whatsoever)...
...Read entire story here

Reader confirms edit of /etc/hosts to fix Snow Leopard SMB login issue

Monday, January 11, 2010

David S. verified a suggestion of editing the /etc/hosts file on a server to workaround to Snow Leopard problems logging into Windows file servers:

Yes, this works. Annoying, but I don't have a WINS server on the LAN, so it's the way to go.

If you've tried this

More reports of slow Snow Leopard SMB browsing/file copying

Monday, January 11, 2010

Four readers responded to SMB Windows browsing still slow in 10.6.2, with tales of slow browsing as well as slow file transfer with large files in Snow Leopard. Callum Spence reported:

Regarding Slow Snow Leopard SMB connection to Win server, this is a very frustrating bug in 10.6. I have a large amount of data saved on a Windows server that I continuously access and each time I open a different folder it takes 10-25 seconds to show the contents...
...Read entire story here

TIP: AppleScript prevents iPhone/Exchange garbled text problem

Monday, January 11, 2010

William Smith wrote an AppleScript (downloadable here) that solves the problem of messages sent from iPhone to Exchange appearing garbled in Entourage. He also posted an explanation at the Microsoft Entourage blog:

While browsing the web I came across your page about the iPhone/Exchange Sent Items problem where messages sent from an iPhone appear as garbled text in Entourage.

I posted an entry about this on The Entourage Help Blog in August 2008 that explains why this happens and under what circumstances. I also posted an AppleScript to allow folks to read these messages and others (in the comments) have taken the script further and automated the process so that users don't need to see this anymore.

You'll find my post here: "Use AppleScript to read ActiveSync Sent Items in Entourage"

If you've tried this

TIP: Recovering Entourage messages from corrupt database

Monday, January 11, 2010

J. D. West expanded on a previous suggestion that works in recovering Entourage email that is deleted with a database rebuild:

Came across this and have just experienced the EXACT same thing. User got a "Database corrupt, need to rebuild" type message. Ran the rebuild, took several hours. Next morning I came in, all mail and contacts were DELETED from the Exchange mail server.

As suggested by Joshua Bierman on your page, we went into Outlook->Tools Menu->Recover Deleted Items, and they were there. Something in the sync process clearly triggered a delete command on the Exchange server...
...Read entire story here


January 7

TIP: Fix for VMware/Boot Camp/Win 7 not booting

Thursday, January 7, 2010

Michael Antolovich in Australia found a solution to a problem where Windows 7 won't boot in VMware Fusion 3.0.1 from a Boot Camp 3 partition. He said the problem only happens on his iMac:

I have a 24" iMac running Snow Leopard 10.6.2, VMware Fusion 3.0.1 and Windows 7. Win 7 runs happily when booted from it, but complains that it must be repaired when running under Fusion 3.0.1. Repairing doesn't help, of course: "A patch is preventing the system from starting," but it won't say what patch. It still runs OK when booted directly from it...
...Read entire story here

TIP: Strategies for slow VMware/Snow Leopard performance

Thursday, January 7, 2010

Recently, readers have reporting slow performance of VMware Fusion (versions 2 and 3) in Snow Leopard, but not in Leopard. We've offering suggestions, and several have now told us that the suggestions help, and have offered suggestions of their own. Here's what we recommended for the virtual machine:

Bill Reed read reported success with this. His original report...
...Read entire story here

Another reader with problems with Fusion 3 PC migration

Thursday, January 7, 2010

Mark Coplowe is seeing the problem moving a Windows installation from a real PC to a virtual machine using VMware Fusion 3's Migration Assistant. His symptoms are somewhat different than what we've previously reported:

I have had a similar problem migrating an XP (SP3 and all the latest patches). The iMac sees the PC and can detect/acknowledges the code etc. When it is going through the process of determining the time to create the virtual PC it comes up with a message: Error in creating Virtual Machine. System preferences >> Security >> Firewall . Disable firewall when migrating your PC.

The firewalls on the Mac and the PC have always been disabled. Having tried numerous options including allowing share guest folders and disabling all anti virus and pc firewall, I am still none the wiser.

If you've seen this problem

Reader reports Parallels Build 9308 didn't fixes slow launch issues

Thursday, January 7, 2010

Lawrence Devonport said that he is still seeing long launch times of Parallels Desktop 5, even after installing the recent Build 9308, which is supposed to have fixed the issue. Devonport reports:

I have installed the update and I can safely say that the slow launch problem is not fixed. I have completely removed the Parallels files and re-installed from scratch only to find the same result. Also there are significant delays in launching the configuration and menu options for the Desktop. That said, once the Desktop and VM are started the performance does improve. Incidentally I run Windows XP in the VM. I have a MacBook 1.07 GHz with 4 GB RAM, Mac OS X 10.6.2.

If you were seeing long Parallels launch times and have applied Build 9308

Reader verifies Boot Camp/Win 7 wireless fix

Thursday, January 7, 2010

Or Raitses responded to A fix for Windows 7 wireless drivers on a MacBook Boot Camp 3:

Great Job! It worked like a charm! Keep up the good work!

Reader report on VirtualBox 3.1.2 maintenance update on Snow Leopard

Thursday, January 7, 2010

Sam is happy with Sun's recent update to VirtualBox, a free virtualization application:

I've been running VirtualBox 3.1.2 on two Snow Leopard machines (one MacBook that is 64-bit capable and an Intel iMac that is only 32-bit) for a few weeks with no major issues. I do recall some flaky behavior, but nothing major.

what you think of VirtualBox and the recent updates. For more of our coverage of VirtualBox, see VirtualBox Tips and Reports.

Reader printing issue with Chubby Bunny, OS 9 on Intel Mac

Thursday, January 7, 2010

Bernard Furiet is using Chubby Bunny (a build of SheepShaver), software that enables Mac OS 9 to run an Intel Mac. He's having a problem printing:

I installed COI Chubby Bunny successfully on my MacBook Intel. But my only goal is to use Apple Printer utility in order to switch from AppleTalk to IP my LaserWriter 16/600 communication protocol, to be able to use it with Snow Leopard I use. But unfortunately, even if the application for PPC appears in "Unix" folder for OS9, 9it appears as a document, not an application. Has it to be installed?

If you know the answer

Note that this Chubby Bunny build uses an older version of SheepShaver. A newer version is available here.

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