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Wed Oct 06, 2010 8:04 am

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Joined: Wed Oct 06, 2010 7:54 am
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The machine in question: An intel iMac 21.5 ( late 2009 model), 3.06ghz, 4gb of Ram

The Problem: After installing Windows XpSp3 using Bootcamp 3.0 that came with the machine, installing the Mac Drivers successfully, and then updating BootCamp to
version 3.1, I now get after restart the following:

Booting Mac to go back into Windows produces a black screen, and the words:
"A Disk Error has Occurred. Press ctr-alt-delete to continue".
doing so produces nothing.
Hard Kill ( pull the plug out) shut down the machine.
Plug the machine back up, try again.
This time, machine boots to a blank white screen.
Hard Kill ( pull the plug out) shut down the machine.
Boot a third time, to go into windows, Machine comes up fine.

This happens at least twice a day with this machine.
Contacted Apple, because the machine has AppleCare,
Apple says they don't support Windows, suggest deleting Bootcamp
installation, start over.

I do, following all Apple recommended steps in the BootCamp manual.
Then this time, I do NOT update to Bootcamp 3.1.
Restart machine, same thing once again.

I seem to only have problems with this particular model of iMac.
I followed the same steps on a 2010 Macbook Pro, and have no issues.

Any help would be appreciated!



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Fri Oct 08, 2010 12:59 am

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Joined: Wed May 12, 2010 7:45 pm
Posts: 179

There was a problem specifically with Windows 7 and the iMac that caused a black screen (though not with the "disc error" message). But Boot Camp 3.1 was supposed to fix it, not cause it!

However, perhaps it's "disk error" and you have a problem with the hard drive of the partition. You could try running DisK Utility to check the partition. Reinstalling Boot Camp from scratch would help if there is a problem with the partition.

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John Rizzo
MacWindows.com



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Fri Oct 08, 2010 1:26 pm

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Joined: Wed Oct 06, 2010 7:54 am
Posts: 2

Hi John.
Yes, Apple has said as much, and I have done so to no avail.
Ran Disc Utility, passes no issues.
Wiped out the Bootcamp partition as stated in my original post,
re-installed it, issue still occurs.



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