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Sun May 23, 2010 10:18 am

Joined: Sun May 23, 2010 9:04 am
Posts: 1

In some of our classrooms we have decided to install iMacs with 10.6/WinXP via Boot Camp. This obviously works fine in most environments, but in any class that has a smartboard from Smart Technologies, the Windows XP install will not boot.

The machine simply hangs on a black screen after selecting XP from the bootpicker menu. If you unplug the smartboard USB cable, the system boots properly (even it was hung at the screen - ie. you do not need to unplug when the machine is off).

All communication with the smartboard in Mac OS and WinXP is fine once the system is booted.

Smart Technologies tells me (paraphrasing) "known issue with boot camp...something to do with boot camp believing that the smartboard is a bootable device"

Any ideas?

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Sun May 23, 2010 4:47 pm

Site Admin
Joined: Wed May 12, 2010 7:45 pm
Posts: 179

It may be a driver problem. There are lots of reports of a similar problem, particularly with iMacs, and with Windows 7. See our Boot Camp 3 Tips page
A workaround was to remove a video driver, described here:
Apple fixed this particular iMac/Win 7 problem with a set of updates for Boot Camp and drivers:
Hope some of that is useful.

John Rizzo

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