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Apple workaround for Mavericks Mail problem

Apple has posted a workaround for problems receiving mail with Mail in OS X Mavericks, a problem that some readers have previously reported with Mavericks Mail and Exchange Server. Apple says that no new email arrives until Mail is quit and reopened. Apple's workaround is to force Mail to reconnect to the server: http://support.apple.com/kb/TS5367 http://www.macwindows.com/More-Mavericks-Mail-woes-with-Exchange-Server.html

You can use these steps to receive new mail messages without quitting Mail:

  1. Choose Mailbox > Take All Accounts Offline.
  2. Choose Mailbox > Get All New Mail.
As a shortcut, you can also add the Take All Accounts Offline and Get Mail buttons to your Mail toolbar.
  1. Choose View > Customize Toolbar.
  2. Drag the Take All Accounts Offline button to the Toolbar if it is not there already.
  3. Drag the Get Mail button to the Toolbar if it is not there already.
  4. Click Done.

    To receive new mail messages, click the Take Offline button, then click the Check Mail button.

If this works around any of your problems with Mavericks Mail and Exchange Server .

For more on OS X 10.9 Mail problems see Mavericks, Outlook, Mail, & Exchange Tips and Reports.